Social media storytelling is most effectively done through the use of visuals.

1. Visual Storytelling
Innovation Friday
September 28, 2012

2. A Picture’s Worth 1,000 Words
• Pictures can tell a story in a more compelling, more
engaging way than words can
• Visuals can deliver the message faster than copy
• There’s something to be said for the quality of the
picture
Don’t believe me…

3. Little Red Riding Hood
(Version 1)
nce upon a time there was a young girl who lived with her mother. One day, her mother presented her with a beautiful red riding cape and hood and the
little girl loved the coat and hood so much, she never took them off. Soon, she was given the nickname Little Red Riding Hood. Little Red Riding Hood and her
mother lived in a small village and Little Red’s grandmother lived in the woods next to their village. One day, Little Red Riding Hood’s mother called her into the
kitchen and told her that her grandmother was very sick. She asked Little Red Riding Hood to visit her grandmother and bring her a basket of goodies. Little Red
Riding Hood, being very precocious and naïve to the dangers of the forest, happily agreed. As long as she could wear her red cloak of course. Her mother packed
her basket, put her cloak on, gave her a kiss on the forehead and sent Little Red Riding Hood into the forest to go and visit her grandmother’s cottage. Little Red
Riding Hood skipped along, singing and humming and commenting on everything she saw as she was passing it. All of the commotion naturally stirred the creatures
of the forest, including the Big Bad Wolf. Now, the Big Bad Wolf had lived in the forest all his life. He was devious, but unfortunately not very clever and almost
always hungry. At first, the noise and the smell of the goodies intended for grandmother drew the wolf towards Little Red Riding Hood. Once he saw the happy, little
girl though, she looked much more appetizing than a basket of goodies. However, the Big Bad Wolf, though not that clever, was smart enough. He knew if he ate
Little Red so close to the village, the villagers would come after him. So, instead, he slunk up to the little girl and started talking to her, trying to act as nice as
possible to gain her trust. “Good morning,” said the Big Bad Wolf politely. “Good morning!” answered the enthusiastic Little Red Riding Hood, blissfully unaware of
any danger. “What are you doing in the forest all by yourself little one?” asked the wolf. “Don’t you know the forest can be a dangerous place?” “I’m not scared!”
insisted Little Red Riding Hood, “My mother sent me to deliver these goodies to my grandmother.” The wolf fought back licking his lips. “Is your grandmother the one
who lives in the cottage by the river?” he asked. Little Red Riding Hood nodded, smiling. “Well, then I know your grandmother!” The Big Bad wolf announced.
“Yes, lovely woman. She’s a dear friend of mine.” Little Red, delighted to have met a friend of her grandmother’s, said, “Really? Wonderful! So nice to meet you.”
The sly wolf grinned to himself, shocked that this little girl was believing his act so foolishly. “You know,” the wolf said, “Your grandmother loves wildflowers. In
fact, why don’t you pick some before you go meet her?” Little Red Riding Hood thought for a moment and then stooped down and started picking the flowers by the
path. “Thanks Mr. Wolf,” she said. The wolf smiled and crept away, eager to get to grandmother’s house first and ambush Little Red Riding Hood. After the wolf had
already left, a woodcutter came along and saw Little Red picking flowers by the path. “Good morning,” the woodcutter said. “Good morning,” said Little Red. “What
are you doing little one?” The woodcutter asked. “I’m off to visit my grandmother,” Little Red announced. “Well be careful,” said the woodcutter, “There’s a Big Bad
Wolf that lives in this forest.” Little Red Riding Hood thanked the woodcutter for warning her and resumed her flower picking while the woodcutter continued along
the path. Meanwhile the wolf had reached grandmother’s house, stuffed poor, sick grandmother in a cupboard, put on her clothes and cap and got into her bed.
Soon he heard Little Red Riding Hood’s humming get closer, and drew the covers around himself. Little Red Riding Hood walked into her grandmother’s house and
saw the wolf in her bed and immediately thought the wolf was her grandmother. “Little Red Riding Hood,” the wolf said, trying to sound like her grandmother. “What
a surprise, I’m so glad you came to visit.” “Grandmother!” Little Red exclaimed. “What big eyes you have.” “All the better to see you with my dear,” the wolf
answered, sweetly. “And, grandmother, what big furry ears you have…” Little Red said, still not putting two and two together. “All the better to hear you with my
dear.” “And grandmother, what big teeth you have!” Little Red finally caught on. “All the better to EAT you with my dear,” snarled the wolf who jumped out of bed and
started chasing Little Red around the cottage. The woodcutter, not too far away, heard the ruckus and ran to the cottage. He brought his shotgun and once the wolf
saw the gun, he ran out of the cottage, never to be seen in the woods again. Together, the woodcutter and Little Red Riding Hood got her grandmother out of the
cupboard and then, Little Red Riding Hood and her grandmother ate all of the goodies. And Little Red Riding Hood learned a valuable lesson: never talk to
strangers.
And they all lived happily ever
after.
Except for the wolf.

4. Little Red Riding Hood
(Version 2)

5. Little Red Riding Hood
(Version 3)
Illustrations by Trina Schart Hyman

6. Why does this matter to me?
Digital platforms are becoming
more visual, giving digital marketers
an excellent opportunity to tell their
brand’s story.

7. Digital Visual Statistics
• Pinterest is the 3rd most popular social media site, based on web traffic
to the platform according to ComScore.
• On Tumblr, 42% of posts are pictures according to SimplyMeasure and
M Booth study.
• The same study also found that Facebook pictures are like 2x more than
text posts.
• The SimplyMeasure and M Booth study also states that Pinterest refers
more traffic to brand websites than Twitter, StumbleUpon, LinkedIn and
Google+.
• Twitter rolled out their new, visual layout design that now includes a
feature photo similar to Facebook’s cover photo.
• Even the new Myspace redesign is predominantly visual. Huffington
Post says the look “reminds them of Pinterest, with emphasis on
musicians.”

8. Let Me Explain With Pictures!
Infographic by M Booth and SimplyMeasure. Found on Mashable.

9. Theories on Using Visuals
• Showcase your brand’s fans
• Use images that relate to your brand
• If you have to upload pictures of
products/logos do it creatively
• Use pictures to illustrate your call to actions

10. Some Brands Doing It Right

11. Oreo
Oreo introduced “The Daily
Twist” an initiative that
showcases the product (i.e.
the cookie) in creative ways
that relate to current events.
The images were then
relevant and timely and
generated media attention
and word of mouth. The Oreo
example is a great example
of how a well thought
out, visual digital strategy can
lead to media impressions
and consumer awareness of
a product.

12. Sharpie
Sharpie has taken the concept of
incorporating consumers into their
visual strategies to the extreme. In
fact, Sharpie’s strong visual strategy
is to let the fans create the images
themselves and Sharpie will post the
artwork to their many digital assets.
By doing this, Sharpie also delivers a
brand message that says Sharpies
are a visual and creative tool. Their
method also drives sales because
consumers are going out to buy the
markers to create their own artwork.

13. Starbucks
Starbucks invests in creating
and sharing pictures that display
their product subtly. The
Starbucks visual strategy
revolves around the idea of
setting a mood, and how a
Starbucks drink can be the
perfect complement to a perfect
experience, like a day at the lake
or a fall afternoon. Starbucks
also uses popular picture
platforms such as Pinterest and
Instagram to their full potential in
order to build a visual, presence.

14. Thought Starters
• Are brands turning to ad agencies to handle their social media
strategies because of their production capabilities?
• Though visuals may be the way to grab your customer’s
attention, how do you take it a step further and use pictures to
increase sales?
• Social commerce and visuals go hand in hand, but though
there’s evidence that Pinterest, Facebook, etc. drive people to a
website, there’s still debate if those consumers are actually
buying the product. Thoughts?
• Are visuals best used in B2C digital strategies? What are some
ways to include visuals in a B2B social media strategy?