Geminate comes with a feature to support company wise multiple alias domains for helpdesk teams which will create tickets from incoming emails when the incoming mail server is configured proper company specific. you can set multiple alias domains and their name in 'Helpdesk Team'. you can configure multiple email aliases with multiple domains and every email will fetch in the exact destination database table record as per configuration. no limit of single website domain based email aliases.

2. Email Alias with Multiple Domain
and Multi Company - Helpdesk
●
Geminate comes with a feature to support company wise
multiple alias domains for helpdesk teams which will
create tickets from incoming emails when the incoming
mail server is configured proper company specific. you
can set multiple alias domains and their name in
'Helpdesk Team'. you can configure multiple email aliases
with multiple domains and every email will fetch in the
exact destination database table record as per
configuration. no limit of single website domain based
email aliases.

3. Editions Supported
●
1. Enterprise Version
●
Note: This module is developed, designed and
tested on odoo vanila.

4. Available Key Features
●
Supports helpdesk team with multi email alias
and multiple domain with multi company.
●
Individual helpdesk team configuration for
aliases.
●
Auto creation of helpdesk tickets from incoming
mail server with help of multi domain alias.

5. Screenshots
●
Note :- Please follow functional flow from the
screenshots attached on our #geminatecs app
named with 'Mail SMTP and IMAP + Alias
Domain By Company'. (already available as
dependent app for this app)
●
Go to Helpdesk -> Configuration -> Helpdesk
Teams.

8. ●
Create new record.

13. ●
Create new record.

17. ●
Email compose box with all the email address
(aliases) configured with different domain. so
we can fetch incoming mail servers and pull the
record company specific and domain specific.

19. ●
Go to Helpdesk -> Tickets -> All Tickets.

24. Find more Apps from Geminate
Our Services
Odoo Customization Odoo Implementation Odoo Integration Odoo Support

25. Complimentary Support
You will get 60 days free support for any doubt,
queries, and bug fixing (excluding data recovery)
or any type of issue related to this module.

26. Contact / Support
Need assistance?
Website Send Email Services