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attracting &
retaining employees
Employee Engagement Report 2014/2015
contents:
How to make the best use of this document 3
Further Information 4
Functional Verticals:
Science 5
Engineering 6
IT 7
Human Resources 8
Accountancy 9
Banking 10
Legal 11
Supply Chain & Manufacturing 12
Marketing 13
Sales 14
General & Operational Management 15
Administration 16
Recommend Responses 17
Bonus Responses 18
Frequency Responses 19
How easy do you find it to bring discerning talent into your
organisation? Is employee turnover consistently acceptable across
all functions in your firm? Who leads engagement in your
organisation, Line Managers or Human Resources?
Employee Engagement has long since moved from being about an
annual survey to becoming a central talent philosophy embraced
and acted upon by all leaders and supervisors in an organisation.
Or at least it should have. A recent Bain & Co. report highlights the
extraordinary performance advantage that true engagement
delivers and how wrong some employers get it.
The 2014/2015 HRM Recruit – Employee Engagement Report
brings insight into the primary engagement drivers of over 13,000
professionals in Ireland across 12 functional areas. We look at and
weight the factors that have most impact and highlight those, that
for some functions, do not give the engagement advantage one
might have expected.
Knowledge is our differentiator at HRM Recruit and we hope the
information in this report helps your organisation gain its own
competitive edge.
HRM Recruit have delivered the very best talent into our customers’
critical Senior Executive and Middle Management, Specialist and
Senior Support appointments for over 20 years. We are a single-
source for a wide range of talent acquisition services including
Permanent Contingency and Retained Search, Contract and Interim
Solutions and Recruitment Outsourcing.
dublin: 47 Fitzwilliam Square, Dublin 2 t: (+353 1) 632 1800
cork: Building 1000, City Gate, Mahon, Cork t: (+353 21) 240 9200 e: info@hrmrecruit.com
galway: Galway Technology Centre, Mervue Business Park, Galway t: (+353 91) 399 090 w: www.hrmrecruit.com
The results of this survey are throughout 26 counties of Ireland.
Parsed survey results by region are available through relevant
HRM Recruit offices in Dublin, Cork or Galway.
While the following pages give the three most and the three
least influential factors under each Employee Engagement
heading, further analysis and data outside of the top and
bottom three are available through each HRM Recruit selection
team.
science & technology selection
Life Science Recruitment
Engineering Recruitment
Technology Recruitment
professional services selection
Human Resources Recruitment
Financial Recruitment
Legal Recruitment
commercial operations selection
Supply Chain Operations Recruitment
Marketing Recruitment
Sales Recruitment
Executive Support Recruitment
how did your employees feel about coming to work this morning?
2
3
The results of this survey are based on responses from 13,208
professionals in the first six months of 2014 and working in one
of twelve occupational areas:
Science
Engineering
IT
Human Resources
Accountancy
Banking
Legal
Supply Chain & Manufacturing
Marketing
Sales
General & Operations Management
Administration
Under the heading of Employee Engagement, survey participants
responded to an online questionnaire, with follow up sample
interviews and were asked to address a series of questions under
six general Employee Engagement headings:
1. What matters to me most and least in Reward
2. The factors that are most important to me in my career
development
3. What draws me to your employer brand
4. How to keep me engaged
5. The environment that encourages my discretionary effort
6. How to get my attention in your recruitment process
how to make the best use of this document
The points below will help to give you a greater understanding of the data and formatting of the information in this report.
1
survey focus
The questions evaluated the importance of each element under
the six headings. Respondents rated these against each other and
the impact that the presence or absence of an element would
represent.
The data is presented by occupational area, one per page over
twelve pages and includes the three most impactful and the
three least impactful factors under each Employee Engagement
heading. A full list of the options provided to respondents in each
case is given overleaf. If you would like to know the full response
order for any particular occupation under any heading, please do
not hesitate to ask your contact at HRM Recruit or our Market
Research Team by emailing: eereport2014@hrmrecruit.com. Data
by region is also available through our Dublin, Cork or Galway
offices.
Three further pages are included at the end of the survey around
points of additional interest. These reveal participant responses
by occupational area to three further questions:
1. Would the respondent recommend their organisation as an
employer?
2. The percentage of respondents in each occupational area
that do not receive any bonus as part of their compensation?
3. The appropriate frequency respondents felt to receive formal
feedback on their performance?
A fourth question rating various attributes of the managers of
respondents was asked but appears in a separate standalone
release.
2
data presentation
It is important to note, that the figures given throughout the
report are not percentages, but ratings of importance, where the
maximum possible is a rating of 100.
While the rating gives an order of importance for each
occupation and Engagement element, the rating itself has a
second significance. It also highlights the seriousness of that
Engagement element to the responding occupational area. The
survey and validation interviews give the additional
interpretation guide:
A score of 90 or above is most likely to be a “make or break”
factor in the relationship with a candidate in that occupation, for
that Engagement element.
A score of 80 to 89 is a highly influential factor with a candidate
in that occupation. Presence/Absence of a number of these
factors in an employment relationship, can combine to become a
“make or break”point. (Note by implication while an element
with a rating in the 80’s might be the most influential factor in
any set, it may not in itself be a make or break issue on its own).
A score of 70 to 79 indicates that the Engagement element has
some importance but no great significance.
A score of 60 to 69 suggests the element is barely relevant to
their Engagement.
A score of 59 or below implies that the factor is simply not a
consideration, because it does not feature in that vertical. It may
also indicate a neutral position in Employee Engagement and if a
cost to an organisation, suggest a waste of resource.
3
rating scores
4
recipients by career level:
Company Director 640
Function Head 1200
Senior Manager 1816
Middle Manager 2624
Supervisor/New Manager 1440
Specialist 4592
Early career stages 896
13208
recipients by market segment:
Accountancy Practice 408
Advertising/Marketing/PR 336
Aviation 144
Banking 624
Call Centre 152
Charity/Voluntary 112
Chemical 48
Consumer Goods/Services 560
Distribution & Logistics 640
Education 328
Energy/Environmental 280
Engineering/Construction 704
Food Production 632
Government 216
Healthcare 584
Insurance/Life/Pensions 320
IT Services 976
IT Development 528
IT Hardware 200
Leasing 48
Legal 424
Manufacturing (Heavy) 248
Manufacturing (Light) 552
Management Consultants 248
Media 112
Medical Devices 736
Pharma/Biopharma 1568
Retail 352
Scientific Services 144
Shared Services 152
Staffing/Training 160
Telecommunications 448
Tourism/Hospitality/Leisure 224
13208
13208
participants
7200 Male
6008 Femalehow to keep me engaged
The opportunity to travel as part of my role
The level of innovation encouraged in my role
My role's influence on decision making
The leadership being calm under pressure
The leadership listening to employees opinions when making decisions
My personal interest in the responsibilities of my role
The location of where my role is based
The work/life balance my role offers
The level of recognition provided to employees in my role
The person to whom I report or would be reporting to
My belief in the overall mission or purpose of the organisation
the environment that encourages my discretionary
effort
A team-orientated work environment
The quality of co-workers
The reputation of the senior leadership team
The quality of the organisation's managers
The camaraderie amongst the company's workforce
A strong social element to the workplace
Formal policies, environment and dress code
Informal policies, environment and relaxed dress code
how to get my attention in your recruitment
process
My immediate feelings when I arrive at the company for first interview
The interview being held at the time agreed and without delay
The interview process being described clearly to me from the outset
Being met by a relevant senior executive at the first meeting
The rapport between me and my likely new manager
Timely communication throughout the recruitment process
Regular communication from the hiring manager throughout the
recruitment process
The level of interest shown at interview by the interviewers
Gaps in the communication and delays throughout the recruitment process
The use of non-traditional interview methods (group assessment, case study
analysis, role plays etc.)
what matters to me most & least in reward
Basic Salary
Health Insurance
Life Assurance
Provision of Sick Pay
Amount of Annual Leave
Car or Car Allowance
Performance Bonus
Share Options/Equity Participation
Flexitime
Employer Pension Contribution
the factors that are most important to me in my
career development
Formal Career Planning
Provision of Study Support
Organisation Commitment to Learning & Development
Allocation of a Senior Executive as Mentor
Company with Policy to Promote Internally
Clear Career Paths
Organisation's Growth Rate
Organisational Stability
Performance Feedback
what draws me to your employer brand
The company's reputation with customers
The diversity of the company's workforce
The level of employee empowerment that is encouraged
The company's approach to environmental responsibility
The company's approach to corporate social responsibility
The company's approach to ethics
The company's recognition as a "Great Employer"
The company's informal working environment
The company's market share and position
The company's approach to quality standards
The use of current and emerging technology
The size of the organisation
The industry sector the company belongs to
The awareness of the organisation's brand
How the company shows respect for employees
The level of risk encouraged by the company
The organisation's reputation for innovation
The opinion held by my friends or family of the organisation
The company's ability to attract top talent
The company's ability to retain top talent
The company's approach to flexible working
list of response options under each employee engagement heading
Basic Salary 90
Amount of Annual
Leave 82
Flexitime &
Employer Pension
Contribution 80
Car or Car
Allowance 50
Share Options/Equity
Participation 64
Life Assurance 66
How the company shows
respect for employees 92
The company's ability to
retain top talent 85
The company's approach to
quality standards 84
The opinion held by my
friends or family of the
organisation 58
The size of the
organisation 59
The company's market
share and position 63
Performance
Feedback 84
Organisation’s
Commitment
to Learning
& Development 84
Company with Policy to
Promote Internally 82
Allocation of a Senior
Executive as Mentor 66
Provision of Study
Support 74
Organisation's Growth
Rate 76
The quality of
co-workers 88
The quality of the
organisation's
managers 88
The reputation of the
senior leadership
team 83
Formal policies,
environment
and dress code 58
Informal policies,
environment and
relaxed
dress code 65
A strong social element
to the workplace 69
The leadership listening
to employees opinions
when making
decisions 91
The work/life balance
my role offers 90
My personal interest in
the responsibilities of my
role 89
The opportunity to travel
as part of my role 60
The level of innovation
encouraged in my role 81
My belief in the overall
mission or purpose of the
organisation 82
The level of interest shown
at interview by the
interviewers 87
The rapport between me
and my likely new manager 84
Timely communication
throughout the recruitment
process 79
The use of non-traditional
interview methods (group
assessment, case study
analysis, role plays etc.) 57
The interview being held
at the time agreed and
without delay 64
Being met by a relevant
senior executive at the
first meeting 66
what matters
to me most
& least
in reward
what draws
me to your
employer
brand
the factors that
are most
important to me
in my career
development
the environment
that encourages
my discretionary
effort
how to
keep me
engaged how to get my
attention in your
recruitment
process
5employee engagement report 2014/2015
1560
60% female
science
Basic Salary 89
Employer Pension
Contribution 81
Flexitime 80
Car or Car Allowance 53
Life Assurance 66
Share Options/Equity
Participation 68
How the company shows
respect for employees 90
The use of current and
emerging technology 84
The level of employee
empowerment
that is encouraged 82
The opinion held by my
friends or family of the
organisation 57
The size of the
organisation 63
The diversity of
the company's
workforce 64
Performance Feedback 85
Organisation’s Commitment
to Learning
& Development 84
Organisational Stability 81
Allocation of a Senior
Executive as Mentor 68
Provision of Study
Support 74
Formal Career Planning 76
The quality of the
organisation's managers 88
The camaraderie amongst
the company's workforce 86
The quality of co-workers 85
Formal policies,
environment and dress code 57
Informal policies, environment
and relaxed dress code 66
A strong social element
to the workplace 67
The leadership listening
to employees opinions
when making decisions 91
The leadership being
calm under pressure 89
My personal interest in
the responsibilities of my
role 88
The opportunity to travel
as part of my role 59
My role's influence on
decision making 77
The level of innovation
encouraged in my role 79
The level of interest shown at
interview by the interviewers 86
The rapport between me and
my likely new manager 85
Timely communication
throughout the recruitment
process 78
The use of non-traditional
interview methods (group
assessment, case study analysis,
role plays etc.) 60
The interview being held
at the time agreed and without
delay 68
The interview process being
described clearly to me from
the outset 68
what
matters to
me most &
least in
reward
what
draws me
to your
employer
brand
the
factors that
are most
important to me
in my career
development
the
environment
that encourages
my
discretionary
effort
how to
keep me
engaged
how to
get my
attention in
your
recruitment
process
employee engagement report 2014/2015
936
90% male
engineering
6
what matters
to me most &
least in
reward
Basic Salary 91
Amount of Annual Leave 81
Flexitime 79
Car or Car Allowance 47
Life Assurance 64
Share Options/Equity
Participation 65
what draws me
to your employer
brand
How the company shows
respect for employees 91
The use of current and
emerging technology 84
The company's ability to
retain top talent 83
The opinion held by my
friends or family of the
organisation 54
The company's informal
working environment 59
The size of the organisation 61
the factors that
are most
important to me
in my career
development
Clear Career Paths 81
Organisation’s Commitment
to Learning &
Development 81
Organisational
Stability & Performance
Feedback 81
Allocation of a Senior
Executive as Mentor 65
Organisation's
Growth Rate 74
Provision of Study
Support 75
the environment
that encourages
my discretionary
effort
The quality of the
organisation's managers 84
The quality of co-workers 84
The reputation of the
senior leadership team 80
Formal policies, environment
and dress code 51
A strong social element
to the workplace 63
Informal policies,
environment and relaxed
dress code 66
The opportunity to travel
as part of my role 57
My belief in the overall
mission or purpose of the
organisation 76
The level of innovation
encouraged in my role 79
how to keep
me engaged
how to get my
attention in your
recruitment process
The level of interest shown
at interview by the interviewers 83
The rapport between me
and my likely new manager 83
Timely communication
throughout the recruitment
process 80
The use of non-traditional
interview methods (group
assessment, case study analysis,
role plays etc.) 57
Being met by a relevant senior
executive at the first meeting 66
The interview being held at the
time agreed and without delay 68
My personal interest in the
responsibilities of my role 89
The work/life balance
my role offers 88
The leadership listening to
employees opinions when
making decisions 88
7employee engagement report 2014/2015
1256
70% male
it
what matters
to me most &
least in
reward
Basic Salary 89
Amount of Annual
Leave 84
Employer Pension
Contribution 80
Car or Car
Allowance 54
Share Options/Equity
Participation 59
Life Assurance 69
what draws
me to your
employer
brand
How the company shows
respect for employees 95
The company's approach
to ethics 86
The company's ability to
retain top talent 85
The size of the
organisation 63
The industry sector the
company belongs to 63
The opinion held by my
friends or family of the
organisation 64
the factors
that are most
important to me
in my career
development
Performance
Feedback 90
Organisation’s
Commitment
to Learning
& Development 85
Organisational
Stability 83
Provision of Study
Support 71
Allocation of a Senior
Executive as Mentor 72
Organisation's
Growth Rate 76
the environment
that encourages
my discretionary
effort
The quality of
co-workers 87
The reputation of the
senior leadership
team 87
The quality of the
organisation's
managers 87
Informal policies,
environment and
relaxed dress code 66
Formal policies,
environment
and dress code 66
A strong social element
to the workplace 67
how to get my
attention in your
recruitment
process
The rapport between me and
my likely new manager 92
The level of interest shown at
interview by the
interviewers 87
Timely communication
throughout the
recruitment process 82
The use of non-traditional
interview methods (group
assessment, case study
analysis, role plays etc.) 61
The interview being held
at the time agreed and
without delay 67
Being met by a relevant
senior executive at the
first meeting 70
how to keep me
engaged
The person to whom
I report or would be
reporting to 91
My personal interest in
the responsibilities of
my role 91
The leadership listening
to employees opinions
when making
decisions 91
The opportunity to travel
as part of my role 54
The level of innovation
encouraged in my
role 77
The location of where
my role is based 80
8 employee engagement report 2014/2015
1264
almost 80% female
human resources
Basic Salary 91
Amount of Annual Leave 85
Employer Pension Contribution 81
Car or Car Allowance 51
Share Options/Equity Participation 60
Life Assurance 68
Allocation of a Senior
Executive as Mentor 71
Provision of Study Support 74
Formal Career Planning 76
The work/life balance my role offers 90
The person to whom I report or would
be reporting to 89
The leadership being calm under pressure 88
The opportunity to travel as part of my role 56
The level of innovation encouraged in my role 73
My belief in the overall mission or
purpose of the organisation 78The quality of the organisation's managers 87
The reputation of the senior leadership team 85
The quality of co-workers 85
Formal policies, environment and dress code 64
Informal policies, environment and relaxed dress code 68
A strong social element to the workplace 69
The rapport between me and my likely new manager 88
The level of interest shown at interview by the interviewers 86
Timely communication throughout the recruitment process 83
The use of non-traditional interview methods (group assessment,
case study analysis, role plays etc.) 60
Being met by a relevant senior executive at the first meeting 70
The interview being held at the time agreed and without delay 71
what matters
to me most
& least in
reward
the environment that
encourages
my discretionary effort
what draws me to your
employer brand
How the company shows respect for employees 91
The company's ability to retain top talent 82
The company's approach to flexible working 82
The opinion held by my friends or family of the
organisation 62
The industry sector the company belongs to 66
The size of the organisation 66
how to keep me engaged
the factors that are most important
to me in my career development
Organisational Stability 86
Performance Feedback 85
Company with Policy to
Promote Internally 83
how to get my attention in your
recruitment process
+ x
=
%
€
9employee engagement report 2014/2015
1272
split evenly between male and female
accountancy 1280
split evenly between male and female
€€€€ €€
€€
€€ €€ €€
€€what matters
to me most &
least in
reward
Basic Salary 94
Employer Pension
Contribution 85
Amount of Annual
Leave 84
Car or Car
Allowance 55
Share Options/Equity
Participation 62
Flexitime 65
what draws me
to your employer
brand
How the company shows
respect for employees 93
The level of employee
empowerment
that is encouraged 87
The company's approach to
flexible working 82
The size of the
organisation 61
The company's market
share and position 62
The opinion held by my
friends or family of the
organisation 63
the factors that
are most
important to me
in my career
development
Clear Career Paths 88
Performance Feedback 85
Organisation’s Commitment
to Learning
& Development 83
Allocation of a Senior
Executive as Mentor 68
Provision of Study
Support 74
Organisation's Growth
Rate 76
the environment
that encourages
my discretionary
effort
The quality of the
organisation's
managers 90
The quality of
co-workers 86
The reputation of the
senior leadership
team 84
Informal policies,
environment and relaxed
dress code 62
Formal policies,
environment
and dress code 63
A strong social element
to the workplace 70
how to keep
me engaged
The person to whom I
report or would be
reporting to 91
The leadership
listening to employees
opinions when making
decisions 88
The level of recognition
provided to employees in
my role 88
The opportunity to travel
as part of my role 56
The level of innovation
encouraged in
my role 80
My belief in the overall
mission or purpose of the
organisation 81
how to get my
attention in your
recruitment process
The rapport between me
and my likely new
manager 88
The level of interest shown
at interview by the
interviewers 84
Timely communication
throughout the recruitment
process 80
The use of non-traditional
interview methods (group
assessment, case study analysis,
role plays etc.) 57
The interview process
being described clearly to
me from the outset 69
Being met by a relevant senior
executive at the first
meeting 69
10 employee engagement report 2014/2015
352bankingbanking almost 60% male
what matters
to me most &
least in reward
The company's informal working environment 58
The size of the organisation 61
The company's market share and position 61
the factors that are
most important to
me in my career
development
the environment
that encourages
my discretionary
effort
The leadership being calm under
pressure 91
The leadership listening to employees
opinions when making decisions 91
My personal interest in the
responsibilities of my role 90
Basic Salary 92
Amount of Annual Leave 85
Employer Pension Contribution 82
Car or Car Allowance 52
Share Options/Equity Participation 60
Life Assurance 66
Formal policies, environment and dress code 59
Informal policies, environment and relaxed
dress code 62
A strong social element to the workplace 67
The quality of co-workers 87
The reputation of the
senior leadership team 87
The quality of the
organisation's managers 87
How the company shows respect
for employees 91
The company's ability to retain top
talent 87
The company's approach to flexible
working 83
what draws me
to your employer
brand
Allocation of a Senior Executive as Mentor 66
Organisation's Growth Rate 74
Provision of Study Support 76
Organisation’s Commitment
to Learning & Development 84
Organisational Stability 83
Clear Career Paths 82
how to get my
attention in your
recruitment
process
The use of non-traditional interview methods
(group assessment, case study analysis,
role plays etc.) 64
The interview being held at the time agreed
and without delay 65
The interview process being described
clearly to me from the outset 68
The level of interest shown at
interview by the interviewers 90
The rapport between me and
my likely new manager 86
Timely communication
throughout the recruitment
process 77
The opportunity to travel as part of my role 55
The level of innovation encouraged in my role 73
My belief in the overall mission or purpose
of the organisation 76
how to keep
me engaged
11employee engagement report 2014/2015
432
75% female
legal
what matters
to me most
& least
in reward
Basic Salary 88
Employer Pension
Contribution 82
Health Insurance 78
Car or Car
Allowance 54
Share Options/Equity
Participation 64
Life Assurance 66
what draws
me to your
employer
brand
How the company shows
respect for
employees 92
The company's ability to
retain top talent 85
The company's approach
to quality standards 83
The size of the
organisation 59
The opinion held by my
friends or family of the
organisation 59
The industry sector the
company belongs to 66
the factors
that are most
important to
me in my career
development
Performance Feedback 86
Organisational
Stability 84
Organisation’s Commitment
to Learning
& Development 82
Allocation of a Senior
Executive as Mentor 66
Provision of Study
Support 74
Formal Career
Planning 74
the environment
that encourages
my discretionary
effort
The quality of the
organisation's
managers 89
The reputation of the
senior leadership
team 86
The quality of
co-workers 84
Formal policies,
environment
and dress code 58
Informal policies,
environment and relaxed
dress code 63
A strong social element
to the workplace 66
how to keep
me engaged
My personal
interest in the
responsibilities of
my role 89
The leadership listening
to employees opinions
when making
decisions 89
The leadership being
calm under
pressure 88
The opportunity to travel
as part of my role 58
The location of where my
role is based 78
The level of innovation
encouraged in my
role 81
how to get my
attention in your
recruitment process
The level of interest shown
at interview by the interviewers 87
The rapport between me
and my likely new manager 82
Timely communication
throughout the recruitment
process 82
The use of non-traditional
interview methods (group
assessment, case study analysis,
role plays etc) 58
The interview being held
at the time agreed and
without delay 70
My immediate feelings when
I arrive at the company for
first interview 70
12 employee engagement report 2014/2015
1376supply chain & manufacturing almost 75% male
what matters to
me most & least
in reward
Basic Salary 92
Amount of Annual Leave 86
Performance Bonus 82
Car or Car Allowance 54
Share Options/Equity
Participation 59
Life Assurance 69
what draws me to your
employer brand
How the company shows respect
for employees 94
The company's ability to
retain top talent 87
The level of employee empowerment
that is encouraged 84
The size of the organisation 61
The opinion held by my friends or
family of the organisation 61
The company's informal
working environment 64
the factors that
are most
important to me
in my career
development
Performance Feedback 89
Clear Career Paths
Organisation’s Commitment
to Learning 84
& Development 84
Provision of Study
Support 74
Allocation of a Senior
Executive as Mentor 75
Formal Career Planning 77
the environment
that encourages
my discretionary
effort
The quality of the organisation's
managers 90
The quality of co-workers 89
The camaraderie amongst
the company's workforce 86
Formal policies, environment
and dress code 57
A strong social element
to the workplace 66
Informal policies, environment
and relaxed dress code 66
how to keep me engaged
The leadership listening to employees opinions
when making decisions 93
The person to whom I report or would be reporting to 91
The leadership being calm under pressure 90
The opportunity to travel as part of my role 60
The level of innovation encouraged in my role 81
The location of where my role is based 82
how to get my
attention in your
recruitment process
The rapport between me
and my likely new
manager 91
The level of interest shown
at interview by the
interviewers 88
Timely communication
throughout the recruitment
process 83
The use of non-traditional
interview methods (group
assessment, case study analysis,
role plays etc.) 60
The interview being held at the
time agreed and without delay 70
The interview process being
described clearly to me from
the outset 73
13employee engagement report 2014/2015
944
70% female
marketing
Basic Salary 92
Amount of
Annual Leave 79
Car or Car
Allowance 79
what draws me to
your employer brand
How the company shows respect for
employees 91
The company's reputation with
customers 86
The company's ability to retain
top talent 85
The opinion held by my friends or family of the
organisation 61
The size of the organisation 63
The diversity of the company's workforce 64
the factors that are
most important to me in
my career development
Organisational Stability 85
Performance Feedback 84
Clear Career Paths 82
Provision of Study Support 70
Allocation of a Senior Executive
as Mentor 72
Organisation's Growth Rate 78
The use of non-traditional
interview methods (group
assessment, case study
analysis,role plays etc.) 58
Being met by a relevant senior
executive at the first
meeting 60
The interview being held at
the time agreed and without
delay 61
The rapport between me and
my likely new manager 90
The level of interest shown
at interview by the
interviewers 87
Timely communication
throughout the
recruitment process 85
how to
keep me
engaged
what matters to
me most & least
in reward
The quality of the
organisation's managers 89
The quality of co-workers 86
The reputation of the
senior leadership team 85
Informal policies, environment
and relaxed dress code 58
Formal policies, environment
and dress code 61
A strong social element to
the workplace 65
how to get my
attention in your
recruitment
process
My personal interest in the responsibilities of
my role 90
The leadership being calm under pressure 88
The leadership listening to employees opinions
when making decisions 88
the environment
that encourages
my discretionary
effort
Flexitime 64
Life Assurance 67
Share Options/Equity
Participation 69
The opportunity to travel
as part of my role 62
The location of where my
role is based 79
The level of innovation
encouraged in my role 81
14 employee engagement report 2014/2015
912
70% male
sales
the environment
that encourages my
discretionary effort
The rapport between me and my likely new manager 89
The level of interest shown at interview
by the interviewers 87
Timely communication throughout the
recruitment process 81
Performance Feedback 86
Organisational Stability 83
Organisation’s Commitment to Learning &
Development 82
The quality of the organisation's
managers 89
The reputation of the senior
leadership team 88
The quality of co-workers 87
Basic Salary 88
Performance Bonus 81
Amount of Annual Leave 80
How the company shows respect for employees 93
The company's ability to retain top talent 84
The level of employee empowerment
that is encouraged 84
The leadership listening to employees
opinions when making decisions 91
My personal interest in the responsibilities of my role 90
The leadership being calm under pressure 89
how to get my
attention in
your recruitment
process
The use of non-traditional interview methods (group
assessment, case study analysis, role plays etc.) 63
My immediate feelings when I arrive at the
company for first interview 69
The interview being held at the time agreed and without delay 70
Formal policies, environment and dress code 60
Informal policies, environment and relaxed dress code 62
A strong social element to the workplace 64
what matters to
me most & least
in reward
Car or Car Allowance 59
Share Options/Equity Participation 67
Life Assurance 68
the factors that are
most important to me in
my career development
Allocation of a Senior Executive as Mentor 70
Provision of Study Support 72
Company with Policy to Promote Internally 76
what draws
me to your
employer brand
The opinion held by my friends or
family of the organisation 60
The size of the organisation 61
The diversity of the company's workforce 67
how to keep
me engaged
The opportunity to travel as part of my role 61
The location of where my role is based 78
The level of innovation encouraged in my role 81
15employee engagement report 2014/2015
1840
75% male
general & operations management
the factors
that are most
important
to me
in my career
development
Organisational Stability 88
Performance Feedback 84
Organisation’s Commitment to Learning & Development 80
Allocation of a Senior Executive as Mentor 64
Formal Career Planning 70
Provision of Study Support 70
what matters
to me most
& least in
reward
Basic Salary 90
Amount of Annual Leave 84
Provision of Sick Pay 83
Car or Car Allowance 49
Share Options/Equity
Participation 59
Life Assurance 66
how to
get my
attention
in your
recruitment
process
Gaps in the communication
and delays throughout the
recruitment process 86
The rapport between
me and my likely
new manager 84
Regular communication
from the hiring manager
throughout the
recruitment process 83
The use of non-traditional
interview methods (group
assessment, case study
analysis, role plays etc.) 57
Being met by a relevant senior
executive at the
first meeting 69
The interview being held
at the time agreed and
without delay 69
how to
keep me
engaged
The leadership listening to employees opinions
when making decisions 91
The work/life balance my role offers 90
My personal interest in the responsibilities
of my role 88
The opportunity to travel as part of my role 59
My role's influence on decision making 77
The level of innovation encouraged in my role 79
the
environment
that
encourages
my
discretionary
effort
The quality of the organisation's managers 89
The reputation of the senior leadership team 87
The quality of co-workers 87
Formal policies, environment and dress code 60
Informal policies, environment and relaxed dress code 69
A strong social element to the workplace 74
what draws
me to your
employer
brand
How the company shows respect for employees 92
The company's approach to flexible working 85
The company's recognition as a "Great Employer" 84
The opinion held by my friends or family of the
organisation 59
The industry sector the company belongs to 60
The company's approach to quality standards 65
16 employee engagement report 2014/2015
1056administration 70% female
sales
66% | 28% | 6%
banking 67% | 28% | 5%
human resources
71% | 20% | 9%
marketing 63% | 31% | 6%
general &
operations
management
61% | 24% | 15%
legal
48% | 38% | 14%
accountancy
59% | 34% | 7%
administration
51% | 36% | 13%
science
61% | 25% | 14%
supply chain &
manufacturing
61% | 30% | 9%
engineers
70% | 18% | 12%
it 64% | 30% | 6%
17employee engagement report 2014/2015
1272recommend responses
% of participants who would recommend their organisation as an employer
yes | no | no comment
banking 28%
human
resources
37%
marketing 25%
general &
operations
management
25%
legal
27%
accountancy
30%
administration
46%
science
34%
supply chain &
manufacturing
23%
engineers
37%
it 39%
sales
13%
0%
100%
5%
10%
90%
5%
20%
80%
5%
30%
70%
4%
40%
60%
3%
50%
50%
17%
60%
40%
3%
70%
30%
5%
80%
20%
3%
90%
10%
2%
100%
0%
5%
performance
split
is
arbitary
7%
my bonus
is not
performance
based
5%
personal
company
basis
of how
bonus is
calculated
incidents of
occurence
18 employee engagement report 2014/2015
bonus responses
% of participants in each occupational area who state they do not receive any bonus
weekly
monthly
quarterly
bi-annually
annually
none
human
resources
5%
1%
25%
39%
24%
6%
accountancy
13%
1%
37%
33%
15%
1%
administration
18%
4%
28%
24%
20%
5%
banking
10%
0
22%
50%
16%
2%
engineers
21%
1%
28%
33%
14%
3%
general &
operations
management
15%
0
30%
37%
14%
3%
it
20%
1%
27%
31%
20%
1%
legal
27%
0
27%
37%
8%
2%
supply chain &
manufacturing
12%
2%
28%
36%
19%
4%
science
17%
1%
31%
38%
12%
1%
marketing
9%
2%
32%
36%
19%
2%
1%
sales
27%
43%
21%
1%
7%
19employee engagement report 2014/2015
frequency responses
% of participants and frequency of formal performance feedback
employee engagement report 2014/2015
hrm recruit
dublin 47 Fitzwilliam Square, Dublin 2 t: (+353 1) 632 1800
cork Building 1000, City Gate, Mahon, Cork t: (+353 21) 240 9200
galway Galway Technology Centre, Mervue Business Park, Galway t: (+353 91) 399 090
e: info@hrmrecruit.com
w: www.hrmrecruit.com

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Employee Engagement Report 2014/2015

  • 1. attracting & retaining employees Employee Engagement Report 2014/2015
  • 2. contents: How to make the best use of this document 3 Further Information 4 Functional Verticals: Science 5 Engineering 6 IT 7 Human Resources 8 Accountancy 9 Banking 10 Legal 11 Supply Chain & Manufacturing 12 Marketing 13 Sales 14 General & Operational Management 15 Administration 16 Recommend Responses 17 Bonus Responses 18 Frequency Responses 19 How easy do you find it to bring discerning talent into your organisation? Is employee turnover consistently acceptable across all functions in your firm? Who leads engagement in your organisation, Line Managers or Human Resources? Employee Engagement has long since moved from being about an annual survey to becoming a central talent philosophy embraced and acted upon by all leaders and supervisors in an organisation. Or at least it should have. A recent Bain & Co. report highlights the extraordinary performance advantage that true engagement delivers and how wrong some employers get it. The 2014/2015 HRM Recruit – Employee Engagement Report brings insight into the primary engagement drivers of over 13,000 professionals in Ireland across 12 functional areas. We look at and weight the factors that have most impact and highlight those, that for some functions, do not give the engagement advantage one might have expected. Knowledge is our differentiator at HRM Recruit and we hope the information in this report helps your organisation gain its own competitive edge. HRM Recruit have delivered the very best talent into our customers’ critical Senior Executive and Middle Management, Specialist and Senior Support appointments for over 20 years. We are a single- source for a wide range of talent acquisition services including Permanent Contingency and Retained Search, Contract and Interim Solutions and Recruitment Outsourcing. dublin: 47 Fitzwilliam Square, Dublin 2 t: (+353 1) 632 1800 cork: Building 1000, City Gate, Mahon, Cork t: (+353 21) 240 9200 e: info@hrmrecruit.com galway: Galway Technology Centre, Mervue Business Park, Galway t: (+353 91) 399 090 w: www.hrmrecruit.com The results of this survey are throughout 26 counties of Ireland. Parsed survey results by region are available through relevant HRM Recruit offices in Dublin, Cork or Galway. While the following pages give the three most and the three least influential factors under each Employee Engagement heading, further analysis and data outside of the top and bottom three are available through each HRM Recruit selection team. science & technology selection Life Science Recruitment Engineering Recruitment Technology Recruitment professional services selection Human Resources Recruitment Financial Recruitment Legal Recruitment commercial operations selection Supply Chain Operations Recruitment Marketing Recruitment Sales Recruitment Executive Support Recruitment how did your employees feel about coming to work this morning? 2
  • 3. 3 The results of this survey are based on responses from 13,208 professionals in the first six months of 2014 and working in one of twelve occupational areas: Science Engineering IT Human Resources Accountancy Banking Legal Supply Chain & Manufacturing Marketing Sales General & Operations Management Administration Under the heading of Employee Engagement, survey participants responded to an online questionnaire, with follow up sample interviews and were asked to address a series of questions under six general Employee Engagement headings: 1. What matters to me most and least in Reward 2. The factors that are most important to me in my career development 3. What draws me to your employer brand 4. How to keep me engaged 5. The environment that encourages my discretionary effort 6. How to get my attention in your recruitment process how to make the best use of this document The points below will help to give you a greater understanding of the data and formatting of the information in this report. 1 survey focus The questions evaluated the importance of each element under the six headings. Respondents rated these against each other and the impact that the presence or absence of an element would represent. The data is presented by occupational area, one per page over twelve pages and includes the three most impactful and the three least impactful factors under each Employee Engagement heading. A full list of the options provided to respondents in each case is given overleaf. If you would like to know the full response order for any particular occupation under any heading, please do not hesitate to ask your contact at HRM Recruit or our Market Research Team by emailing: eereport2014@hrmrecruit.com. Data by region is also available through our Dublin, Cork or Galway offices. Three further pages are included at the end of the survey around points of additional interest. These reveal participant responses by occupational area to three further questions: 1. Would the respondent recommend their organisation as an employer? 2. The percentage of respondents in each occupational area that do not receive any bonus as part of their compensation? 3. The appropriate frequency respondents felt to receive formal feedback on their performance? A fourth question rating various attributes of the managers of respondents was asked but appears in a separate standalone release. 2 data presentation It is important to note, that the figures given throughout the report are not percentages, but ratings of importance, where the maximum possible is a rating of 100. While the rating gives an order of importance for each occupation and Engagement element, the rating itself has a second significance. It also highlights the seriousness of that Engagement element to the responding occupational area. The survey and validation interviews give the additional interpretation guide: A score of 90 or above is most likely to be a “make or break” factor in the relationship with a candidate in that occupation, for that Engagement element. A score of 80 to 89 is a highly influential factor with a candidate in that occupation. Presence/Absence of a number of these factors in an employment relationship, can combine to become a “make or break”point. (Note by implication while an element with a rating in the 80’s might be the most influential factor in any set, it may not in itself be a make or break issue on its own). A score of 70 to 79 indicates that the Engagement element has some importance but no great significance. A score of 60 to 69 suggests the element is barely relevant to their Engagement. A score of 59 or below implies that the factor is simply not a consideration, because it does not feature in that vertical. It may also indicate a neutral position in Employee Engagement and if a cost to an organisation, suggest a waste of resource. 3 rating scores
  • 4. 4 recipients by career level: Company Director 640 Function Head 1200 Senior Manager 1816 Middle Manager 2624 Supervisor/New Manager 1440 Specialist 4592 Early career stages 896 13208 recipients by market segment: Accountancy Practice 408 Advertising/Marketing/PR 336 Aviation 144 Banking 624 Call Centre 152 Charity/Voluntary 112 Chemical 48 Consumer Goods/Services 560 Distribution & Logistics 640 Education 328 Energy/Environmental 280 Engineering/Construction 704 Food Production 632 Government 216 Healthcare 584 Insurance/Life/Pensions 320 IT Services 976 IT Development 528 IT Hardware 200 Leasing 48 Legal 424 Manufacturing (Heavy) 248 Manufacturing (Light) 552 Management Consultants 248 Media 112 Medical Devices 736 Pharma/Biopharma 1568 Retail 352 Scientific Services 144 Shared Services 152 Staffing/Training 160 Telecommunications 448 Tourism/Hospitality/Leisure 224 13208 13208 participants 7200 Male 6008 Femalehow to keep me engaged The opportunity to travel as part of my role The level of innovation encouraged in my role My role's influence on decision making The leadership being calm under pressure The leadership listening to employees opinions when making decisions My personal interest in the responsibilities of my role The location of where my role is based The work/life balance my role offers The level of recognition provided to employees in my role The person to whom I report or would be reporting to My belief in the overall mission or purpose of the organisation the environment that encourages my discretionary effort A team-orientated work environment The quality of co-workers The reputation of the senior leadership team The quality of the organisation's managers The camaraderie amongst the company's workforce A strong social element to the workplace Formal policies, environment and dress code Informal policies, environment and relaxed dress code how to get my attention in your recruitment process My immediate feelings when I arrive at the company for first interview The interview being held at the time agreed and without delay The interview process being described clearly to me from the outset Being met by a relevant senior executive at the first meeting The rapport between me and my likely new manager Timely communication throughout the recruitment process Regular communication from the hiring manager throughout the recruitment process The level of interest shown at interview by the interviewers Gaps in the communication and delays throughout the recruitment process The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) what matters to me most & least in reward Basic Salary Health Insurance Life Assurance Provision of Sick Pay Amount of Annual Leave Car or Car Allowance Performance Bonus Share Options/Equity Participation Flexitime Employer Pension Contribution the factors that are most important to me in my career development Formal Career Planning Provision of Study Support Organisation Commitment to Learning & Development Allocation of a Senior Executive as Mentor Company with Policy to Promote Internally Clear Career Paths Organisation's Growth Rate Organisational Stability Performance Feedback what draws me to your employer brand The company's reputation with customers The diversity of the company's workforce The level of employee empowerment that is encouraged The company's approach to environmental responsibility The company's approach to corporate social responsibility The company's approach to ethics The company's recognition as a "Great Employer" The company's informal working environment The company's market share and position The company's approach to quality standards The use of current and emerging technology The size of the organisation The industry sector the company belongs to The awareness of the organisation's brand How the company shows respect for employees The level of risk encouraged by the company The organisation's reputation for innovation The opinion held by my friends or family of the organisation The company's ability to attract top talent The company's ability to retain top talent The company's approach to flexible working list of response options under each employee engagement heading
  • 5. Basic Salary 90 Amount of Annual Leave 82 Flexitime & Employer Pension Contribution 80 Car or Car Allowance 50 Share Options/Equity Participation 64 Life Assurance 66 How the company shows respect for employees 92 The company's ability to retain top talent 85 The company's approach to quality standards 84 The opinion held by my friends or family of the organisation 58 The size of the organisation 59 The company's market share and position 63 Performance Feedback 84 Organisation’s Commitment to Learning & Development 84 Company with Policy to Promote Internally 82 Allocation of a Senior Executive as Mentor 66 Provision of Study Support 74 Organisation's Growth Rate 76 The quality of co-workers 88 The quality of the organisation's managers 88 The reputation of the senior leadership team 83 Formal policies, environment and dress code 58 Informal policies, environment and relaxed dress code 65 A strong social element to the workplace 69 The leadership listening to employees opinions when making decisions 91 The work/life balance my role offers 90 My personal interest in the responsibilities of my role 89 The opportunity to travel as part of my role 60 The level of innovation encouraged in my role 81 My belief in the overall mission or purpose of the organisation 82 The level of interest shown at interview by the interviewers 87 The rapport between me and my likely new manager 84 Timely communication throughout the recruitment process 79 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57 The interview being held at the time agreed and without delay 64 Being met by a relevant senior executive at the first meeting 66 what matters to me most & least in reward what draws me to your employer brand the factors that are most important to me in my career development the environment that encourages my discretionary effort how to keep me engaged how to get my attention in your recruitment process 5employee engagement report 2014/2015 1560 60% female science
  • 6. Basic Salary 89 Employer Pension Contribution 81 Flexitime 80 Car or Car Allowance 53 Life Assurance 66 Share Options/Equity Participation 68 How the company shows respect for employees 90 The use of current and emerging technology 84 The level of employee empowerment that is encouraged 82 The opinion held by my friends or family of the organisation 57 The size of the organisation 63 The diversity of the company's workforce 64 Performance Feedback 85 Organisation’s Commitment to Learning & Development 84 Organisational Stability 81 Allocation of a Senior Executive as Mentor 68 Provision of Study Support 74 Formal Career Planning 76 The quality of the organisation's managers 88 The camaraderie amongst the company's workforce 86 The quality of co-workers 85 Formal policies, environment and dress code 57 Informal policies, environment and relaxed dress code 66 A strong social element to the workplace 67 The leadership listening to employees opinions when making decisions 91 The leadership being calm under pressure 89 My personal interest in the responsibilities of my role 88 The opportunity to travel as part of my role 59 My role's influence on decision making 77 The level of innovation encouraged in my role 79 The level of interest shown at interview by the interviewers 86 The rapport between me and my likely new manager 85 Timely communication throughout the recruitment process 78 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 60 The interview being held at the time agreed and without delay 68 The interview process being described clearly to me from the outset 68 what matters to me most & least in reward what draws me to your employer brand the factors that are most important to me in my career development the environment that encourages my discretionary effort how to keep me engaged how to get my attention in your recruitment process employee engagement report 2014/2015 936 90% male engineering 6
  • 7. what matters to me most & least in reward Basic Salary 91 Amount of Annual Leave 81 Flexitime 79 Car or Car Allowance 47 Life Assurance 64 Share Options/Equity Participation 65 what draws me to your employer brand How the company shows respect for employees 91 The use of current and emerging technology 84 The company's ability to retain top talent 83 The opinion held by my friends or family of the organisation 54 The company's informal working environment 59 The size of the organisation 61 the factors that are most important to me in my career development Clear Career Paths 81 Organisation’s Commitment to Learning & Development 81 Organisational Stability & Performance Feedback 81 Allocation of a Senior Executive as Mentor 65 Organisation's Growth Rate 74 Provision of Study Support 75 the environment that encourages my discretionary effort The quality of the organisation's managers 84 The quality of co-workers 84 The reputation of the senior leadership team 80 Formal policies, environment and dress code 51 A strong social element to the workplace 63 Informal policies, environment and relaxed dress code 66 The opportunity to travel as part of my role 57 My belief in the overall mission or purpose of the organisation 76 The level of innovation encouraged in my role 79 how to keep me engaged how to get my attention in your recruitment process The level of interest shown at interview by the interviewers 83 The rapport between me and my likely new manager 83 Timely communication throughout the recruitment process 80 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57 Being met by a relevant senior executive at the first meeting 66 The interview being held at the time agreed and without delay 68 My personal interest in the responsibilities of my role 89 The work/life balance my role offers 88 The leadership listening to employees opinions when making decisions 88 7employee engagement report 2014/2015 1256 70% male it
  • 8. what matters to me most & least in reward Basic Salary 89 Amount of Annual Leave 84 Employer Pension Contribution 80 Car or Car Allowance 54 Share Options/Equity Participation 59 Life Assurance 69 what draws me to your employer brand How the company shows respect for employees 95 The company's approach to ethics 86 The company's ability to retain top talent 85 The size of the organisation 63 The industry sector the company belongs to 63 The opinion held by my friends or family of the organisation 64 the factors that are most important to me in my career development Performance Feedback 90 Organisation’s Commitment to Learning & Development 85 Organisational Stability 83 Provision of Study Support 71 Allocation of a Senior Executive as Mentor 72 Organisation's Growth Rate 76 the environment that encourages my discretionary effort The quality of co-workers 87 The reputation of the senior leadership team 87 The quality of the organisation's managers 87 Informal policies, environment and relaxed dress code 66 Formal policies, environment and dress code 66 A strong social element to the workplace 67 how to get my attention in your recruitment process The rapport between me and my likely new manager 92 The level of interest shown at interview by the interviewers 87 Timely communication throughout the recruitment process 82 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 61 The interview being held at the time agreed and without delay 67 Being met by a relevant senior executive at the first meeting 70 how to keep me engaged The person to whom I report or would be reporting to 91 My personal interest in the responsibilities of my role 91 The leadership listening to employees opinions when making decisions 91 The opportunity to travel as part of my role 54 The level of innovation encouraged in my role 77 The location of where my role is based 80 8 employee engagement report 2014/2015 1264 almost 80% female human resources
  • 9. Basic Salary 91 Amount of Annual Leave 85 Employer Pension Contribution 81 Car or Car Allowance 51 Share Options/Equity Participation 60 Life Assurance 68 Allocation of a Senior Executive as Mentor 71 Provision of Study Support 74 Formal Career Planning 76 The work/life balance my role offers 90 The person to whom I report or would be reporting to 89 The leadership being calm under pressure 88 The opportunity to travel as part of my role 56 The level of innovation encouraged in my role 73 My belief in the overall mission or purpose of the organisation 78The quality of the organisation's managers 87 The reputation of the senior leadership team 85 The quality of co-workers 85 Formal policies, environment and dress code 64 Informal policies, environment and relaxed dress code 68 A strong social element to the workplace 69 The rapport between me and my likely new manager 88 The level of interest shown at interview by the interviewers 86 Timely communication throughout the recruitment process 83 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 60 Being met by a relevant senior executive at the first meeting 70 The interview being held at the time agreed and without delay 71 what matters to me most & least in reward the environment that encourages my discretionary effort what draws me to your employer brand How the company shows respect for employees 91 The company's ability to retain top talent 82 The company's approach to flexible working 82 The opinion held by my friends or family of the organisation 62 The industry sector the company belongs to 66 The size of the organisation 66 how to keep me engaged the factors that are most important to me in my career development Organisational Stability 86 Performance Feedback 85 Company with Policy to Promote Internally 83 how to get my attention in your recruitment process + x = % € 9employee engagement report 2014/2015 1272 split evenly between male and female accountancy 1280 split evenly between male and female
  • 10. €€€€ €€ €€ €€ €€ €€ €€what matters to me most & least in reward Basic Salary 94 Employer Pension Contribution 85 Amount of Annual Leave 84 Car or Car Allowance 55 Share Options/Equity Participation 62 Flexitime 65 what draws me to your employer brand How the company shows respect for employees 93 The level of employee empowerment that is encouraged 87 The company's approach to flexible working 82 The size of the organisation 61 The company's market share and position 62 The opinion held by my friends or family of the organisation 63 the factors that are most important to me in my career development Clear Career Paths 88 Performance Feedback 85 Organisation’s Commitment to Learning & Development 83 Allocation of a Senior Executive as Mentor 68 Provision of Study Support 74 Organisation's Growth Rate 76 the environment that encourages my discretionary effort The quality of the organisation's managers 90 The quality of co-workers 86 The reputation of the senior leadership team 84 Informal policies, environment and relaxed dress code 62 Formal policies, environment and dress code 63 A strong social element to the workplace 70 how to keep me engaged The person to whom I report or would be reporting to 91 The leadership listening to employees opinions when making decisions 88 The level of recognition provided to employees in my role 88 The opportunity to travel as part of my role 56 The level of innovation encouraged in my role 80 My belief in the overall mission or purpose of the organisation 81 how to get my attention in your recruitment process The rapport between me and my likely new manager 88 The level of interest shown at interview by the interviewers 84 Timely communication throughout the recruitment process 80 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57 The interview process being described clearly to me from the outset 69 Being met by a relevant senior executive at the first meeting 69 10 employee engagement report 2014/2015 352bankingbanking almost 60% male
  • 11. what matters to me most & least in reward The company's informal working environment 58 The size of the organisation 61 The company's market share and position 61 the factors that are most important to me in my career development the environment that encourages my discretionary effort The leadership being calm under pressure 91 The leadership listening to employees opinions when making decisions 91 My personal interest in the responsibilities of my role 90 Basic Salary 92 Amount of Annual Leave 85 Employer Pension Contribution 82 Car or Car Allowance 52 Share Options/Equity Participation 60 Life Assurance 66 Formal policies, environment and dress code 59 Informal policies, environment and relaxed dress code 62 A strong social element to the workplace 67 The quality of co-workers 87 The reputation of the senior leadership team 87 The quality of the organisation's managers 87 How the company shows respect for employees 91 The company's ability to retain top talent 87 The company's approach to flexible working 83 what draws me to your employer brand Allocation of a Senior Executive as Mentor 66 Organisation's Growth Rate 74 Provision of Study Support 76 Organisation’s Commitment to Learning & Development 84 Organisational Stability 83 Clear Career Paths 82 how to get my attention in your recruitment process The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 64 The interview being held at the time agreed and without delay 65 The interview process being described clearly to me from the outset 68 The level of interest shown at interview by the interviewers 90 The rapport between me and my likely new manager 86 Timely communication throughout the recruitment process 77 The opportunity to travel as part of my role 55 The level of innovation encouraged in my role 73 My belief in the overall mission or purpose of the organisation 76 how to keep me engaged 11employee engagement report 2014/2015 432 75% female legal
  • 12. what matters to me most & least in reward Basic Salary 88 Employer Pension Contribution 82 Health Insurance 78 Car or Car Allowance 54 Share Options/Equity Participation 64 Life Assurance 66 what draws me to your employer brand How the company shows respect for employees 92 The company's ability to retain top talent 85 The company's approach to quality standards 83 The size of the organisation 59 The opinion held by my friends or family of the organisation 59 The industry sector the company belongs to 66 the factors that are most important to me in my career development Performance Feedback 86 Organisational Stability 84 Organisation’s Commitment to Learning & Development 82 Allocation of a Senior Executive as Mentor 66 Provision of Study Support 74 Formal Career Planning 74 the environment that encourages my discretionary effort The quality of the organisation's managers 89 The reputation of the senior leadership team 86 The quality of co-workers 84 Formal policies, environment and dress code 58 Informal policies, environment and relaxed dress code 63 A strong social element to the workplace 66 how to keep me engaged My personal interest in the responsibilities of my role 89 The leadership listening to employees opinions when making decisions 89 The leadership being calm under pressure 88 The opportunity to travel as part of my role 58 The location of where my role is based 78 The level of innovation encouraged in my role 81 how to get my attention in your recruitment process The level of interest shown at interview by the interviewers 87 The rapport between me and my likely new manager 82 Timely communication throughout the recruitment process 82 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc) 58 The interview being held at the time agreed and without delay 70 My immediate feelings when I arrive at the company for first interview 70 12 employee engagement report 2014/2015 1376supply chain & manufacturing almost 75% male
  • 13. what matters to me most & least in reward Basic Salary 92 Amount of Annual Leave 86 Performance Bonus 82 Car or Car Allowance 54 Share Options/Equity Participation 59 Life Assurance 69 what draws me to your employer brand How the company shows respect for employees 94 The company's ability to retain top talent 87 The level of employee empowerment that is encouraged 84 The size of the organisation 61 The opinion held by my friends or family of the organisation 61 The company's informal working environment 64 the factors that are most important to me in my career development Performance Feedback 89 Clear Career Paths Organisation’s Commitment to Learning 84 & Development 84 Provision of Study Support 74 Allocation of a Senior Executive as Mentor 75 Formal Career Planning 77 the environment that encourages my discretionary effort The quality of the organisation's managers 90 The quality of co-workers 89 The camaraderie amongst the company's workforce 86 Formal policies, environment and dress code 57 A strong social element to the workplace 66 Informal policies, environment and relaxed dress code 66 how to keep me engaged The leadership listening to employees opinions when making decisions 93 The person to whom I report or would be reporting to 91 The leadership being calm under pressure 90 The opportunity to travel as part of my role 60 The level of innovation encouraged in my role 81 The location of where my role is based 82 how to get my attention in your recruitment process The rapport between me and my likely new manager 91 The level of interest shown at interview by the interviewers 88 Timely communication throughout the recruitment process 83 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 60 The interview being held at the time agreed and without delay 70 The interview process being described clearly to me from the outset 73 13employee engagement report 2014/2015 944 70% female marketing
  • 14. Basic Salary 92 Amount of Annual Leave 79 Car or Car Allowance 79 what draws me to your employer brand How the company shows respect for employees 91 The company's reputation with customers 86 The company's ability to retain top talent 85 The opinion held by my friends or family of the organisation 61 The size of the organisation 63 The diversity of the company's workforce 64 the factors that are most important to me in my career development Organisational Stability 85 Performance Feedback 84 Clear Career Paths 82 Provision of Study Support 70 Allocation of a Senior Executive as Mentor 72 Organisation's Growth Rate 78 The use of non-traditional interview methods (group assessment, case study analysis,role plays etc.) 58 Being met by a relevant senior executive at the first meeting 60 The interview being held at the time agreed and without delay 61 The rapport between me and my likely new manager 90 The level of interest shown at interview by the interviewers 87 Timely communication throughout the recruitment process 85 how to keep me engaged what matters to me most & least in reward The quality of the organisation's managers 89 The quality of co-workers 86 The reputation of the senior leadership team 85 Informal policies, environment and relaxed dress code 58 Formal policies, environment and dress code 61 A strong social element to the workplace 65 how to get my attention in your recruitment process My personal interest in the responsibilities of my role 90 The leadership being calm under pressure 88 The leadership listening to employees opinions when making decisions 88 the environment that encourages my discretionary effort Flexitime 64 Life Assurance 67 Share Options/Equity Participation 69 The opportunity to travel as part of my role 62 The location of where my role is based 79 The level of innovation encouraged in my role 81 14 employee engagement report 2014/2015 912 70% male sales
  • 15. the environment that encourages my discretionary effort The rapport between me and my likely new manager 89 The level of interest shown at interview by the interviewers 87 Timely communication throughout the recruitment process 81 Performance Feedback 86 Organisational Stability 83 Organisation’s Commitment to Learning & Development 82 The quality of the organisation's managers 89 The reputation of the senior leadership team 88 The quality of co-workers 87 Basic Salary 88 Performance Bonus 81 Amount of Annual Leave 80 How the company shows respect for employees 93 The company's ability to retain top talent 84 The level of employee empowerment that is encouraged 84 The leadership listening to employees opinions when making decisions 91 My personal interest in the responsibilities of my role 90 The leadership being calm under pressure 89 how to get my attention in your recruitment process The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 63 My immediate feelings when I arrive at the company for first interview 69 The interview being held at the time agreed and without delay 70 Formal policies, environment and dress code 60 Informal policies, environment and relaxed dress code 62 A strong social element to the workplace 64 what matters to me most & least in reward Car or Car Allowance 59 Share Options/Equity Participation 67 Life Assurance 68 the factors that are most important to me in my career development Allocation of a Senior Executive as Mentor 70 Provision of Study Support 72 Company with Policy to Promote Internally 76 what draws me to your employer brand The opinion held by my friends or family of the organisation 60 The size of the organisation 61 The diversity of the company's workforce 67 how to keep me engaged The opportunity to travel as part of my role 61 The location of where my role is based 78 The level of innovation encouraged in my role 81 15employee engagement report 2014/2015 1840 75% male general & operations management
  • 16. the factors that are most important to me in my career development Organisational Stability 88 Performance Feedback 84 Organisation’s Commitment to Learning & Development 80 Allocation of a Senior Executive as Mentor 64 Formal Career Planning 70 Provision of Study Support 70 what matters to me most & least in reward Basic Salary 90 Amount of Annual Leave 84 Provision of Sick Pay 83 Car or Car Allowance 49 Share Options/Equity Participation 59 Life Assurance 66 how to get my attention in your recruitment process Gaps in the communication and delays throughout the recruitment process 86 The rapport between me and my likely new manager 84 Regular communication from the hiring manager throughout the recruitment process 83 The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57 Being met by a relevant senior executive at the first meeting 69 The interview being held at the time agreed and without delay 69 how to keep me engaged The leadership listening to employees opinions when making decisions 91 The work/life balance my role offers 90 My personal interest in the responsibilities of my role 88 The opportunity to travel as part of my role 59 My role's influence on decision making 77 The level of innovation encouraged in my role 79 the environment that encourages my discretionary effort The quality of the organisation's managers 89 The reputation of the senior leadership team 87 The quality of co-workers 87 Formal policies, environment and dress code 60 Informal policies, environment and relaxed dress code 69 A strong social element to the workplace 74 what draws me to your employer brand How the company shows respect for employees 92 The company's approach to flexible working 85 The company's recognition as a "Great Employer" 84 The opinion held by my friends or family of the organisation 59 The industry sector the company belongs to 60 The company's approach to quality standards 65 16 employee engagement report 2014/2015 1056administration 70% female
  • 17. sales 66% | 28% | 6% banking 67% | 28% | 5% human resources 71% | 20% | 9% marketing 63% | 31% | 6% general & operations management 61% | 24% | 15% legal 48% | 38% | 14% accountancy 59% | 34% | 7% administration 51% | 36% | 13% science 61% | 25% | 14% supply chain & manufacturing 61% | 30% | 9% engineers 70% | 18% | 12% it 64% | 30% | 6% 17employee engagement report 2014/2015 1272recommend responses % of participants who would recommend their organisation as an employer yes | no | no comment
  • 18. banking 28% human resources 37% marketing 25% general & operations management 25% legal 27% accountancy 30% administration 46% science 34% supply chain & manufacturing 23% engineers 37% it 39% sales 13% 0% 100% 5% 10% 90% 5% 20% 80% 5% 30% 70% 4% 40% 60% 3% 50% 50% 17% 60% 40% 3% 70% 30% 5% 80% 20% 3% 90% 10% 2% 100% 0% 5% performance split is arbitary 7% my bonus is not performance based 5% personal company basis of how bonus is calculated incidents of occurence 18 employee engagement report 2014/2015 bonus responses % of participants in each occupational area who state they do not receive any bonus
  • 19. weekly monthly quarterly bi-annually annually none human resources 5% 1% 25% 39% 24% 6% accountancy 13% 1% 37% 33% 15% 1% administration 18% 4% 28% 24% 20% 5% banking 10% 0 22% 50% 16% 2% engineers 21% 1% 28% 33% 14% 3% general & operations management 15% 0 30% 37% 14% 3% it 20% 1% 27% 31% 20% 1% legal 27% 0 27% 37% 8% 2% supply chain & manufacturing 12% 2% 28% 36% 19% 4% science 17% 1% 31% 38% 12% 1% marketing 9% 2% 32% 36% 19% 2% 1% sales 27% 43% 21% 1% 7% 19employee engagement report 2014/2015 frequency responses % of participants and frequency of formal performance feedback
  • 20. employee engagement report 2014/2015 hrm recruit dublin 47 Fitzwilliam Square, Dublin 2 t: (+353 1) 632 1800 cork Building 1000, City Gate, Mahon, Cork t: (+353 21) 240 9200 galway Galway Technology Centre, Mervue Business Park, Galway t: (+353 91) 399 090 e: info@hrmrecruit.com w: www.hrmrecruit.com