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Project Risk Management at Delaney Tires Storage; the Combination
   between PMI Approach and PT Inco Project Management Procedures

Habibie, Ir., IP, Agung Setyawan, Ir
PT Inco Central Engineering DP.08, Sorowako, South Sulawesi 92984, Indonesia
Andi Erwin Syarif, Ir, IP., MT
PT Inco Government Relation, DP.23, Sorowako, South Sulawesi 92984, Indonesia

 ABSTRACT:
 PT Inco Indonesia was established in July 25, 1968. Presently, PT Inco is in their way of the
 second contract of work with Indonesian Government up to 2025. The total area contract of work
 is 218,528.99 Ha, have been divided into three provinces, Central Sulawesi Province is 36,635.36
 Ha, South Sulawesi Province is 118,387.45 Ha and South East Sulawesi province is 63,506.18
 Ha.

 Our company vision is strive to provide a safe, healthy and stimulating work environment that
 maximizes opportunities to enhance PT Inco’s success as a high quality nickel producer. We take
 pride in promoting environmental responsibility and advancing safety in a whole company
 operation area. PT Inco is committed to ensuring that it will operate in a clean, healthy and safe
 work environment; will take necessary steps and invest approximately to meet its environmental
 obligation.

 PT Inco has been investing capital expenditures to support Nickel Mining production in achieving
 200 million pounds production target at 2010 by constructing new Tires Shop and Tires Storage
 Facilities. These 2 facilities will be the world largest facilities in the world of Mining Industry.
 Tires Shop ownership is Mining Department and the new Tires Storage will be owned and
 operated by Warehousing and Logistic Department.

 Central Engineering section as the part of Support and Engineering Services Department at PT
 Inco has been doing development of these facilities for more than 2 years. Especially for Tires
 Storage facilities, Project Manager, the author of this abstract has been working for
 implementation of Project Risk Management throughout Project Life Cycle starting from Risk
 Management Planning, Risk Identification, Qualitative and Quantitative Risk Analysis, Risk
 response Planning and Risk Monitoring and Control. Currently, we are 95% in construction phase
 and will close out the project by early of July 2008.

 From this session, it is an opportunity to combine and compare Project Risk Management process
 between PMI approach and PT Inco Project Management Procedures, also presenting the
 complexity of project compared with the competency level of Project Manager who is the author
 of this abstract. The key performance of this project will be quality, quantity, time frame,
 resources usage, costs and safety performance during project life cycle.

 The lessons learned of this project will be conducted during project life cycle and ensured by the
 end of project phase this is recorded and presented to all project Managers and Management of
 PT Inco to ensure the same old mistakes won’t be repeated in the current and future projects.
 Key words: tires storage, risk management planning, risk identification, qualitative and
 quantitative risk analysis, risk response planning, risk monitoring and controlling, safety, and
 lessons learned.




                                                                                               1
1. PT Inco Profile; One of the World’s          potential and achieve outstanding results
Premier Nickel Producers                        for our Company.

1.1. General Overview                           We will strive to provide a safe, healthy
                                                and stimulating work environment that
PT Inco for more than three decades, since      maximizes opportunities to enhance PT
the signing of its Contract of Work with the    Inco’s success as a high quality nickel
Indonesian Government in 1968, the              producer.
Company has provided skilled jobs, shown
concern for the needs of the communities in     We take pride in promoting environmental
which it operates, benefited shareholders       responsibility and advancing community
and contributed positively to the Indonesian    development.
economy.
                                                1.3. Mission
PT Inco produces nickel in matte, an
intermediate product, from lateritic ores at    We will meet our commitment to:
its integrated mining and processing
facilities near Sorowako on the island of             Investors through sustainable and
Sulawesi. Its entire production is sold in US          consistent     long-term     earnings
Dollars under long-term contracts for                  growth.
refining in Japan. PT Inco’s competitive              Employees by ensuring safe,
strengths include abundant ore reserves, a             healthy and rewarding work.
skilled, well-trained workforce, low-cost             Customers by          meeting our
hydroelectric power, modern production                 obligations with respect to the
facilities and an assured market for its               quality and timely delivery of our
product.                                               products.
                                                      Indonesia through responsible
The Company is owned 60,80 percent                     corporate citizenship, fulfilling our
owned by CVRD Inco, 20,1 percent owned                 Contract of Work commitments and
by Sumitomo Metal Mining Co. Ltd, 17,9                 community and environmental
percent owned by publics and The others                responsibilities.
are owned by consortium of 4 Japanese
Company.                                        PT Inco is committed to ensuring that it
                                                will operate in a clean, healthy and safe
Through the strength of our people and          work environment; will take necessary
resources, we strive to be a safe, reliable,    steps and invest approximately to meet its
and profitable growth-oriented primary          environmental obligation
nickel producer.
                                                2.   PT   Inco’s  Commitment             in
1.2. Vision                                     Environmental around Contract            of
                                                Work
PT Inco intends to remain a leader among
multinational businesses based in Indonesia     2.1. Environmental Management in
by consistently producing high returns on       Mining Land Operation
investment while adhering to strong
corporate values.                               The commitment is spelled out in the
                                                Company policy relating to environment,
We will realize our vision by enabling          health and safety stating that PT Inco is
employees to reach their full career            committed to sustainable development



                                                                                          2
concept, taking into account the equitable          In 2003, PT Inco created standardization of
balance between economic growth and                 post mining area reclamation which has
sound handling of human health and                  been certified by Directorate General of
environmental protection                            Mining to meet the demand for an optimum
                                                    result entirely. It consists of best practice of
                                                    post mining area reclamation activities.
                                                    Since then, the activities became an un-
                                                    separated part of mining plan until
                                                    execution level.

                                                    Up to the end of 2005 PT Inco Tbk has re-
                                                    vegetated 2.844 hectares of post mining
                                                    areas. PT Inco Tbk has cooperated with
                                                    PSl-UNHAS and The Biotechnological
                                                    Forest Laboratorium IPB in doing repeated
     Figure 1 - Nursery Activities for Mining       surveys and studying the reproduction of
                  Rehabilitation                    many local endemic plants to support the
                                                    local endemic revegetation program.
The policy necessitates PT Inco not only to
meet, but whenever possible, to surpass             PT. Inco always tries to integrate the post
environmental national standard established         mining area reclamation program with the
by existing regulation.                             community development program so
                                                    people can take advantages from the
PT Inco is committed to ensuring that it            company. The company invited Mr. Zukri
will operate in a healthy environment, by           Saad (consultant, former Executive
conducting continual improvement on the             Director of WALHI), to evaluate the
living environment performance, in the              reclamation program and to give
form of Post Mining Areas Rehabilitation,           recommendation over reclamation program
Sediment Control, Liquid Waste Control as           which is integrated with community and
well as Dust Emission Control.                      local government development program.




Figure 2 - Plantation of Work in Post Mining Land
                                                    Figure 3 - Areas Rehabilitation Status at the End of
Since the post mining area reclamation was               2004 PT International Nickel Indonesia
started on 1980, PT Inco has conducted                 Performance Monitoring Post Mining Areas
continual     improvement       on     their                  Re-vegetation Status Q4 - 2004
performance with sustainable development
principle. When the post mining area
reclamation was started, they focused on
erosion control. Since then many efforts has
been done to improve the performance.




                                                                                                      3
The other program is Hydrocarbon
                                                Management which is ensuring that all the
                                                hydrocarbon use must comply with
                                                environmental regulation by Indonesian
                                                Law. The scopes of the program covered in
                                                Environmental Management Standard –
                                                EMS 01 produced by PT Inco with the
                                                purposes are:

                                                a.   To ensure all Hydrocarbon facilities at
                                                     PT Inco recorded in a Central PTI
                                                     Hydrocarbon Management Register
                                                     that will be accessible and kept up to
                                                     date.
                                                b.   To ensure all Hydrocarbon facilities are
                                                     subject to a formal environmental risk
                                                     assessment and that appropriate control
                                                     are implemented.

                                                 3. Support and Engineering Services
                                                Department of PT Inco; Place for
                                                Managing the Capital Projects

                                                3.1. General Overview

                                                Support and Engineering Services (SES)
                                                provides support to the entire PTI
Figure 4 – ADITAMA Reward Gold Achievement
from Energy and Mineral Resources Department,
                                                organization in the form of Capital Project
Republic of Indonesia, year of 2007.            Management,       Engineering     services,
                                                Construction      Services,   Fabrication,
                                                Maintenance System support and Shutdown
2.2. Environmental Management in                Planning. There are approximately 500 PTI
Processing Plant Area                           employees in the department, while
                                                approximately another 500 people are
In the year of 2006, PT Inco also Achieve       managed through contractors.
the Gold of Aditama Reward from Energy
and Mineral Resources Department,               3.2. Vision
Republic of Indonesia due to the successful
in controlling the erosion and managing the     Excellence in selection, installation and
sedimentation       in    during    Mining      maintenance of Assets required by PTI to
exploration, operation and post mining          meet is vision. A team of highly skilled,
operation.                                      energized professionals delivering this
                                                Support Safely, reliably and predictably.
PT Inco also had been doing the installation
of new high technology called Off Gas           3.3. Mission
Cleaning System throughout all the
Processing Plant System starting from           Provide Asset Management Support to the
Furnace System since year of 2004. The          entire PTI organization in the form of
objective of this project is to reduce the      Capital Project Management, Engineering
amount of gas emission produced by the          services,      Construction    Services,
process plant operation.                        Fabrication, Maintenance System support
                                                and Shutdown Planning.


                                                                                           4
e. Effective and efficient maintenance
                                                                                                                                                      shutdowns every time.
             INCO CAPITAL PROJECT DEVELOPMENT PROCESS
                                                                                                                                                   f. Effective People meeting personal
                                                                                                                                                      and organizational goals.




                                                                                                                                   INCEPTION
                                                        IDEA / OPPORTUNITY   Q /A

              MANAGEMENT GATE 1
             - OPPORTUNITY REVIEW                                                               NO
                  - RISK RANKING                                  1
                     - BUSINESS PLAN FIT
                                                            YES
    ( CAPITAL REVIEW TEAM / MANAGEMENT APPROVAL )



                                                                                                                                                4. Delaney Tires Storage Project
                                                           PRELIMINARY                                                        NO
                 MANAGEMENT GATE 2                       FEASIBILITY STUDY   Q /A
                 PRELIMINARY REVIEW
            - EVALUATION OF ALTERNATIVES                                                        NO
                      - RISK ASSESSMENT                           2

                                                                                                                                                4.1. The Background and Key Objectives
                     - BUSINESS PLAN FIT
                    - STRATEGIC PLAN FIT                   YES
    ( CAPITAL REVIEW TEAM / MANAGEMENT APPROVAL )




                                                                                                                                   VIABILITY
                                                    TECHNICAL FEASIBILITY STUDY
                 MANAGEMENT GATE 3                                           Q /A
                 FEASIBILITY REVIEW                         YES
                   - PROJECT VIABILITY                                                          NO

                                                                                                                                                Anticipating the tires crisis for few years
                                                                  3
                     - BUSINESS PLAN FIT
                     - STRATEGIC PLAN FIT
                   ( CAPITAL REVIEW TEAM )                  YES

                                                         CAR PREPARATION                                                                        period, SCM needs to maintain the tires
                                                                                                                                                stock level until we get the long-term tires
                                                                             Q /A

                                                                                                NO
                 MANAGEMENT GATE 4
                                                                  4
                   CAR APPROVAL
                                                            YES                                                                                 supply contract. The desirable storage must
                                                        ORGANIZE PROJECT
                                                                                                           Reject & File                        be able store more than 1,800 pieces of big,
                                                         PROJECT KICK-OFF
                                                                                                                                   EXECUTION
                                                                                                                                                medium and light tires. The new tires
                                                    ENGINEERING / PROCUREMENT                            Q/A PEER REVIEWS
                                                                                                                                                storage will be able to support 200 Mlbs
                                                                                                                                                production rate in year of 2011. The final
                                                                                                     / PROJECT QUALITY PLAN



                                                          CONSTRUCTION
                                                                                                                                                desirable objective is to increase the tires
                                                          COMMISSIONING      Q /A
                                                                                                                                                life usage since the new area will provide
                 MANAGEMENT GATE 5
                 OWNER ACCEPTANCE
                 ( CARE, CUSTODY & CONTROL )
                                                                  5
                                                                                                                                                shelters and pavements to protect the tires
                                                           YES

                                                        START-UP / RAMP-UP
                                                                                                                                                from direct sunrise, rain, and any spillage
                                                                                                                                                on that location.
                                                                                                                                   COMPLETION




                                                       POST PROJECT REVIEW
                                                                             Q /A



                                                            TURN-OVER
                                                                                    NO
                                                                                                                                                Some critical items were considered in the
                                                                      YES
                                                                                                                                                design to meet the desirable Tires Storage
                                                                                                                                                facilities (Q&A):
                                                            CLOSE-OUT
                                                                                                              QUALITY
             MANAGEMENT GATE 6                                                                               ASSURANCE
           OWNER FINAL ACCEPTANCE
                                                            YES
                                                                  6                      Q /A                   PEER
                                                                                                              REVIEWS                            The storage can store larger quantity of
                                                         ARCHIVE PROJECT     Q /A
                                                                                                                                                    tires requires larger area of storages to
MARCH 31, 2004
                                                                                                                                                    meet adequate storage and handling
                                                                                                                                                    procedures. The storage and handling
                                                                                                                                                    procedures have met the tires
                                       Figure 5 – Inco Capital Project Development                                                                  manufacturer's recommendation.
                                                         Process
                                                                                                                                                 Tires and rubber products are subject to
                                                                                                                                                    ageing. The new storage will ensure
                               3.4. Goals and Objective                                                                                             this kind of product to be stored
                                                                                                                                                    properly.
                               a. Capital Projects delivered safely, on                                                                          Tires products must be protected from
                                  time, on budget and meeting the                                                                                   direct sunrise and extreme temperature.
                                  owner’s expectations.                                                                                             Therefore we designed covered shelter
                               b. Safe, cost effective, timely and high                                                                             for this purpose.
                                  quality delivery of construction                                                                               The location should be considered free
                                  projects.                                                                                                         from wet, oily and greasily, humidity
                               c. Installation of the Asset Management                                                                              that can reduce the tires quality. We
                                  Framework.                                                                                                        provided storage with proper pavements
                               d. Support for the operating departments                                                                             inside the shelters and impermeable
                                  to maintain PTI’s assets to fulfill the                                                                           base entire access road.
                                  stakeholders’             sustainability                                                                       Tires storage may become breeding
                                  expectations.                                                                                                     grounds for insects, rodents and other
                                                                                                                                                    animals. Mosquitoes in particular are


                                                                                                                                                                                           5
capable of transmitting diseases to           Project Monitoring and Controlling :
    humans. We ensure the storage area has         during project life cycles
    proper drainage and free from ponding.        Project Closeout : September 2008
   The tires asset is US $ 20,000,000. The
    storage requires fire prevention system.   The project has been handed over to
                                               operation (CCC) by middle of July 2008
                                               and Closed out Memo by middle of August
4.2. Scope of Works and Status                 2008.

4.2.1. Scope of Works                          Budget:
The original scopes are to construct the       Amended CAR was approved for
proper Tires Storage Facilities in             $1,270,000
accordance with standard storage and           Expenditure + commitment to date: around
handling design requirements.                  $1,330,000
 Land clearing, excavation, haulage and
    backfilling work for more than 50,000      4.3. Project Risk Management                at
    M3                                         Delaney Tires Storage Project
 Civil/Structural: to provide tires storage
    shelter complete with tires backrest and   Project risk is an uncertain event or
    proper pavement, drainage, fencing 800     condition that, if it occurs, has a positive or
    meters long.                               a negative effect on at least one project
 Mechanical: to provide fire protection       objective, such as time, cost, scope, or
    system in accordance of NFPA               quality. A risk may have one or more
    requirements. The system will include      causes and, if it occurs, one or more
    the fire storage tank, diesel engine       impacts.
    pump, piping, separated fire block walls
    and other related facilities.              Project Risk Management comprised of 5
 Electrical: to provide grounding system      phases that is classified to Planning Phase
    around the storage area                    Group.



4.2.2. Status
Safety:
Total man-hours = more than 90,000 hours
 CV Mahalona = 90,000 hours (Delaney
    Tires Storage)
 PT Lintech = 3,000 hours (Installation
    of 420 kL of Water Tanks at Delaney)
    DI = NIL
    MA = NIL
    RI = NIL

Schedule:
 Project Initiation     : June 2006
 Project Planning       : July 2006
 Project Execution      : October 2006
   Design phase : October 2006
   Tendering/contract: January 2007
   Construction : February 2007
   Commissioning         : July 2008


                                                                                            6
b. Other environmental factor to
                                                                    consider, many projects were
                                                                    running and also required special
                                                                    attentions to get it finished
                                                                    otherwise the number of resources
                                                                    such as manpower, materials,
                                                                    budget, equipment and tools were
                                                                    not sufficient.
                                                             2. Organizational Process Assets
                                                                The existence of Project Manager’s
                                                                department      is     only     supporting
                                                                department since PT Inco core business
                                                                is focusing in on going operation to
                                                                producing Nickel Matte product
                                                                (Process       Plant       and     Mining
                                                                Department).
                                                             3. Project Scope Statement
                                                                Described in 4.1 and 4.2
                                                             4. Project Management Plan
                                                                Project management plan questioned
                                                                and answered about:
                                                                 Kinds of project management
                                                                    process selected by project team?
                                                                    The project scope management will
 Figure 6: Project Risk Management Overview                         be      conducted       by     Central
                                                                    Engineering team after having
 4.3.1. Risk Management Planning                                    intensive meeting with project
 Risk Management Planning is the process                            sponsor        regarding       product
 of deciding how to approach and conduct                            descriptions,      background      and
 risk management activities for a project.                          project objectives. After having
                                                                    scope and WBS defined, the Project
         Inputs             Tools         and     Outputs
                            Techniques                              Manager moved to design and
1.   Enterprise             Planning meetings   Risk                drawing phase to accommodate all
     environmental          and analysis        management
     factors                                    plan                the scope requirements as per
2.   Organizational                                                 project objectives. Tendering and
     process assets
3.   Project        scope                                           contracting out to contractor were
     statement                                                      the next phase and project close out
4.   Project management
     plan                                                           will be the last phase as per PT Inco
       Figure 7: Risk management Planning: Inputs,                  project management procedures.
          Tools and Techniques, and Outputs                      How’s          the      technique      of
 4.3.1.1. Risk Management Planning:                                 communication                   among
 Inputs                                                             stakeholders? Communication is
                                                                    maintained via intensive meeting
 1. Enterprise Environmental Factors                                (daily, weekly and monthly),
    a. The existing organization is                                 communication can be continued
       categorized      as      composite                           via email, extension phone or via
       organization. The staffs who                                 written (site query, if it occurs
       worked for Project Manager of this                           between Project Manager and
       project were also working for other                          Contractors).
       projects that were led by other                           The model of project organization
       Project Managers.                                            structure? It is defined in figure 7.



                                                                                                         7
   List of materials equipments to be                   and Operability to ensure project
          purchased and who are going to                       phases and end of products to comply
          supply? Project Manager listed all                   with PTI EHS policy and Major
          materials and equipments for                         Hazard Standard (EHS).
          purchase and addressed it to SCM –
          Procurement Departments.                       4.3.1.2. Risk Management Planning:
                                                         Tools and Technique

                                                         1. Planning Meetings and Analysis
                                                            Project Manager and team hold
                                                            planning meetings to develop risk
                                                            management plan. Attendees at these
                                                            meetings may include selected project
                                                            team members and stakeholders,
                                                            anyone in the organization with
                                                            responsibility to manage risk planning
                                                            and execution activities, and others, as
                                                            needed.

                                                         4.3.1.3. Risk Management Planning:
                                                         Outputs
       Figure 8 - Failure to Communicate Scope
                                                              1. Risk Management Plan
                                                                 The risk management plan will discuss
                      Owner: J. Rusdadi
              GM of Warehousing and Logistics                    about:
                                                                 a. Methodology of doing the project
                                                                    starting from scope development
                     Sponsor: Ichsan Azis                           phase, budget submission, design
                    Manager of Warehousing                          and drawing phase, construction
                                                                    phase, commissioning, hand over to
                                                                    operation until project close out.
                        Project Manager                          b. Roles and responsibilities. Every
                         Ir. Habibie, IP                            team members have their own type
                                                                    of activity, assign people and
                                                                    his/her roles, and clarifies their
      Project Engineer
                                                                    responsibilities.
                                     Construction Manager        c. Budgeting. Assigned resources and
    Agung Setyawan, Ir                    Yusri Yusuf
                                                                    accurate estimate as per project
                                                                    scope, schedule and risk during
                                                                    project life cycles should be
Design Engineer:                      Contractor:                   factored.
Agung Setyawan (Civil)                PT. Mahalona               d. Timing. Defined when risk
Oesman Reza (Mechanical),             PT. Lintech Duta Pratama      management process will be
Dahlan (Electrical)
                                                                    performed throughout project life
                                                                    cycles, and established risk
                                                                    management activities to be
    Figure 9 - Simple Project Organization Chart of                 included in project schedule.
             Delaney Tires Storage Project
                                                                 e. Risk categories. Risk breakdown
                                                                    structure was provided to ensure a
     What are the Environmental, Health                            comprehensive         process      of
         and Safety Impact? Project Manager                         systematically identifying risk to a
         established HSE Evaluation/Hazard                          consistent level of details.


                                                                                                       8
f. Definitions of risk probability and          Engineer will need to specify the
      impact. PT Inco has risk ranking             specification of diesel engine fire
      matrix to be used for analyzing the          pump since the mechanical and
      rate of risk in every activities             instrument part should follow the
      throughout project life cycle.               latest technology so we can obtain
                                                   the engine and pump spare parts
                                                   easily.
                                                c. Complexity and interfaces
                                                    Project       Manager        worked
                                                       together     to    specify      the
                                                       requirements of each scope of
                                                       works consist civil/structural,
                                                       mechanical      and      electrical
                                                       discipline. Also required to
                                                       establish the sequence of
                                                       construction to ensure the work
                                                       can be done properly to meet
                                                       quality and schedule.
                                                    Excavation, haulage, backfilling
                                                       and compaction work more than
                                                       50,000 M3 was a huge major
                                                       earth work and required special
                                                       attention since land sliding has
                                                       been happening few decades at
     Figure 10: Risk Breakdown Structure               PT Inco area. Required to
                                                       establish proper planning of
4.3.2. Risk Identification                             execution and geotechnical
Risk identification determines which risks             investigation before then to
might affect the project and documents                 identify the characteristic of
their characteristics.                                 soils.
                                                d. Performance and reliability
From Risk Breakdown Structure (RBS) we             Required to ensure the performance
can identify the risk in each category as          and reliability of all related
follows:                                           equipments and materials which
                                                   were purchased comprehensively to
1. Technical                                       ensure the new storage facilities
   a. Requirements                                 will achieve 25 years design life.
      The requirement can be defined as         e. Quality
      per scope of work as described in            Quality assurance and quality
      4.2.1. Special requirement was to            control should be established during
      provide complete fire protection             procurement and          construction
      system comprised of 420 kL of                phase. The specification of steel
      water tank, fire pump and hydrant            structure, concrete specifications,
      were the requirement to ensure the           piping, fire pump were reviewed
      new     facilities   covered    by           closely.
      insurances.                            2. External
   b. Technology                                a. Subcontractors and Suppliers
      The new Delaney Tires Storage will           The construction contracts were
      have complete fire protection                divided in two contracts:
      system as per NFPA requirements.              PT          Mahalona          (Local
      Project Manager and Mechanical                   Contractor) worked for Earth
                                                       works,            civil/structural,


                                                                                        9
mechanical        piping      and         facility has met the objectives of
       grounding installation. The               business case and has been operated
       erection of structural work with          for PT Inco long term objectives in
       200 tons total erection and               term of tires stock management and
       50,000 M3 earth work were                 tires quality maintenance.
       really big challenge for local         e. Weather
       contractor since this was                 Weather was also a significant risk
       categorized a high risk work.             which was taken in to account.
       Project Manager took a risk to            During earth work and construction,
       get this work done utilizing              the contractor had factored the
       local contractor rather than              weather since it was rainy season on
       experienced national contractor           that time. Especially for earth work
    PT Lintech Duta Pratama                     (compaction work), it was difficult
       worked for 420 kL of water tank           to get optimum compaction if the
       fabrication and installation. The         water content of soil was very high.
       contractor is specialist in doing         Also the risk of having the
       tank so there’s no significant            equipments did excavations while
       challenge for this kind of work.          the area was very slippery and
b. Regulatory                                    unstable.
   PT Inco was committed to improve        3. Organizational
   safety regulation throughout all           a. Project dependencies
   operation activities in contract of           Project Manager must factor the
   work area. Major Hazard Standard              sustainability of PTI business
   (MHS) and General EHS Standard                operation as the number one
   was developed and socialized for              priority. In addition, there were also
   implementation for all design,                so many operating and capital
   construction       and      operation         projects were running and need
   activities. Here are listed the MHS           equal attentions to finish to meeting
   and General EHS as mandatory to               cost, schedule and safety. In this
   follow during project life cycle              situation, Project Manager looked at
    MHS 03 Road Condition                       bigger picture and integrated
    MHS 05 Electrical                           thinking to be more tolerant to other
    MHS 06 Working at Height                    projects if those were required to
                                                 finish based on the urgency and
    MHS 07 Confined Spaces
                                                 importance of the project related to
    MHS 08 Lifting and Supporting               PTI business need.
       Loads                                  c. Resources
    MHS 10 Slope Stability                      PT Inco is a composite project
    MHS 12 Boilers and Pressure                 organization       model.      Project
       Vessels                                   Managers are having multiple
    MHS 15 Rotating and Moving                  projects and also other resources
       Equipments                                such as Engineers, Designer,
    EHS          01       Hydrocarbon           Procurement Analyst have different
       Management                                projects. Project Managers must be
c. Market                                        agile to adapt with all project team
   Not applicable                                members if they want to succeed
d. Customer                                      their projects. Equipments and
   The customer or Project Sponsor of            materials were also major factors
   this project was Warehousing                  since they were also used by other
   section and owned by PT Inco                  projects.
   Warehousing         and     Logistics      d. Funding
   Department. The new storage


                                                                                    10
The source of funds for this project
      was      coming      from     Capital
      Appropriation Request (CAR)
      approved by PT Inco Management.
      Project Manager. Project Manager
      did second CAR Amendment due to
      location moved from Palapa Area to
      Delaney area which was the new
      area was green field (re-vegetated
      area) and out of utilities services.
      The extensive scopes of works and
      rate of settlements (geotechnical
      matter) in this new area were very
      significant to revised budget
      addition.
   e. Prioritization
      Described in organizational, project
      dependencies.
4. Project Management
   a. Estimating
      The level of estimate was very
                                                      Figure 11 : Hazop Deviation Matrix
      important to project successful.
      Project Manager did estimate three
      times due to change of proposed
      storage location caused additional         c. Controlling
      scope      of    works     increased          Project monitoring and controlling
      significantly. There were more than           is defined as phase to monitor and
      200% increased cost from original             control all activities in each project
      budget.                                       phase to ensure everything is
   b. Planning                                      meeting planning process. Change
      Planning process comprised of                 of project location (from Palapa
      project scoping phase, sequence of            area to Delaney area) as requested
      activities, estimating, procurement           by PTI Management decision was
      plan, Hazard and operability                  recorded to integrated change
      (HAZOP) and risk ranking review.              control, scope verification due to
      Risk of each design and                       additional      works,        schedule
      construction activities can be                adjustment and cost impact were
      identified using Hazard and                   documented properly in this process
      Operability (HAZOP) form as a                 group. Poor project documentation
      technique to identify and rank the            will lead Project Manager into big
      risk during planning process.                 problem since the company also has
                                                    been auditing the improper
                                                    procedures        or      lack      of
                                                    implementation project delivery
                                                    system around PT Inco.
                                                 d. Communication
                                                    Described      in     4.3.1.1     Risk
                                                    Management Planning: Inputs

                                              4.3.3. Qualitative Risk Analysis




                                                                                           11
Qualitative risk analysis includes methods
for prioritizing the identified risk for further
action.

Risk ranking matrix will show the risk
score in every design or construction
parameters. If the level of consequence is 3
or 4 and frequency is 3 or 4 then this
parameter should be prioritized for further
action or recommendation.

4.3.4. Quantitative Risk Analysis
Quantitative risk analyzes the effect of
those risk events and assigns a numerical
rating to those risks. It also presents a
quantitative approach to making decisions
in the presence of uncertainty.

The Project Manager didn’t use this process
in the project since all risks are certain and
could be predicted.


4.3.5. Risk Response Planning
Risk response planning is the process of                   Figure 12: Risk Ranking Matrix
developing options, and determining actions
to enhance opportunities and reduce threats
to the project’s objectives. Risk response
planning addresses the risk by their priority,
inserting resources and activities into the        Implementation of risk response planning
budget, schedule, and project management           during planning process group of the project
plan, as needed.                                   as follows:

                                                    1. Avoid. Risk avoidance involves
                                                       changing the project management plan
                                                       to eliminate the threat posed by an
                                                       adverse risk, to isolate the project
                                                       objectives from the risk impact, or to
                                                       relax the objective that is in jeopardy,
                                                       such as extending the schedules or
                                                       reducing scope.




                                                                                            12
Management
                           Project




                                                                                            Organization



                                                                                                                                           External




                                                                                                                                                                                                            Technical
                                                                                                                                                                                                                                                    1. Transfer. Risk transference requires
                                                                                                                                                                                                                                                       shifting the negative impact of a
                                                                                                                                                                                                                                                       threat, along with ownership of the
                                                                                                                                                                                                                                                       response, to a third party.
                                                                                                                                                                                                                                                    2. Mitigate. Risk mitigation implies a
                                                                                                                                                                                                                                                       reduction in the probability and/or
      maintainable.
      communication
      stakeholders of the project to ensure
      Improved
                                                    location.
                                                    didn’t take responsibility on changing the
                                                    services and green area. The Project Manager
                                                    Delaney Area which was the area out of utilities
                                                    decision on moving from Palapa Area to
                                                    Asked Owner and Project Sponsor to take

                                                                                                           and base of access road and storage base
                                                                                                           organization ) to do haulage process for sub base
                                                                                                           Asked
                                                                                                                                                                 location due to the location was disposal area
                                                                                                                                                                 Engineer to assess existing land for storage
                                                                                                                                                                 work and earth work. 2. Asked Geotechnical
                                                                                                                                                                 1. Selected contractor that is qualified in erection



                                                                                                                                                                                                                               Risk Avoidance
                                                                                                                                                                                                                                                       impact of an adverse risk event to an
                                                                                                                                                                                                                                                       acceptable threshold.
                                                                                                                                                                                                                                                    3. Acceptance. A strategy that is
                                                                                                                                                                                                                                                       adopted because it is seldom to
                                                                                                                       Mining operation (internal PTI
                    communication




                                                                                                                                                                                                                                                       eliminate all risks from a project.
                                                                                                                                                                                                                                                       This strategy indicates that the
                        and




                                                                                                                                                                                                                                                       project team has decided not to
                                                                                                                                                                                                                                                       change the project management plan
                                                                                                                                                                                                                                                       to deal with risk.
                                 information

                                      between




                                                                                                                                                                                                                                                 4.3.6. Risk Monitoring and Controlling
                                                                                                                                                                                                                                                 Risk Monitoring and Control is the process
                                                                                                                                                                                                                                                 of identifying, analyze and planning for
                                              are

                                              all




                                                                                                                                                                                                                                                 newly arising risks, keeping track of
                                                                                                                                                                                                                                                 identified risks and those on the watchlist,
resources to do the
have
since PT Inco didn’t
work to contractor
Released construction




                                                                                                                                                               requirement
                                                                                                                                                               system for insurance
                                                                                                                                                               design of fire protection
                                                                                                                                                               consultants to review the
                                                                                                                                                               Asked



                                                                                                                                                                                                                               Risk Transfer




                                                                                                                                                                                                                                                 reanalyzing existing risks, monitoring trigger
                                                                                                                                                                                                                                                 conditions for contingency plans, monitoring
                                                                                                                                                                                                                                                 residual risks, and reviewing the execution of
                                                                                                                                                                            independent
            adequate




                                                                                                                                                                                                                                                 risk responses while evaluating their
                                                                                                                                                                                                                                                 effectiveness.

                                                                                                                                                                                                                                                 Project Manager did some tools and
  purchasing team, port, shipment, etc
  didn’t have adequate resources such as
  equipments and materials since contractor
  section) to provide procurement of
  Let internal organization (procurement




                                                                                                                                                                                  completely defined.
                                                                                                                                                                                  engineering to ensure all requirements are
                                                                                                                                                                                  Performed in-house scope development and



                                                                                                                                                                                                                               Risk Mitigation




                                                                                                                                                                                                                                                 technique to ensure the project risks could be
                                                                                                                                                                                                                                                 resolved during project execution consisted
                                                                                                                                                                                                                                                 of:

                                                                                                                                                                                                                                                 1. Weekly Progress Meeting
                                                                                                                                                                                                                                                 Project Manager and team conducted weekly
                                                                                                                                                                                                                                                 project meeting to discuss the progress of the
                                                                                                                                                                                                                                                 project including discussion about risks,
                                                                                                                                                                                                                                                 particularly threats, how to deal with it and
                                                                                                                                                                                                                                                 better solution so the risks didn’t impact the
                                                                                                                                                                                                                                                 deliverables of the project (schedule delay,
                                                                                                                                                                                                                                                 cost, or poor quality of works).
      construction phase.
      additional scope during
      the budget estimate to allow
      To establish contingency in




                                                                                                           around PTI contract of work
                                                                                                           prevent social conflicts
                                                                                                           To utilize local labour to




                                                                                                                                                                                                                               Risk Acceptance




                                                                                                                                                                                                                                                 2. Risk Audits
                                                                                                                                                                                                                                                 Project Manager and team established and
                                                                                                                                                                                                                                                 maintained Safety Layer Audit (SLA)
                                                                                                                                                                                                                                                 Program during construction phase to ensure
                                                                                                                                                                                                                                                 the project complied with Major Hazard
                                                                                                                                                                                                                                                 Standard (MHS) which are the highest
                                                                                                                                                                                                                                                 commitment of PT Inco in safety policy and
                                                                                                                                                                                                                                                 procedures. This audit was conducted once a
                                                                      Figure 13: Risk response Strategy versus
                                                                             Risk Breakdown Structure                                                                                                                                            week by Project Manager and Team.


                                                                                                                                                                                                                                                                                            13
4.4. Final Product of Delaney Tires Storage

   The final products of this project are:

   2. New storage area 2.5 Ha comprised of
      access road, storage compartments,
      fencing around storage. The total volume
      of excavation and backfilling work for
      this area were around 50,000 M3.
   3. Storage compartments made from
      structural steel and paving block
      pavement which are able to store more
      than 1,800 each of big and medium tires
      for heavy and medium equipments. The
      maximum size of tires diameter 2600
      mm outside diameter. The total weight of
      structural steel works are around 200
      tons. Every storage compartments to be
      grounded by loop system.
   4. Fire protection system consisted of:
       Fire piping (above ground used 50
           meters long carbon steel pipe and
           underground used 300 meters long
           ductile iron pipe with mechanical
           joint connection).
       420,000 liters of cylinder water tank
           made from mild steel plate (8 meters
           diameter and 8.5 meters high).
       Fire pumps which are able to give
           1850 g-pm during an hour of
           duration.
       Fire hydrant (4 units). Each unit
           consisted of 2 wye valve hydrant
           (given pressure: 500 g-pm/each for
           primary hydrant and 250 g-pm/each
           for secondary hydrants).
       Portable Fire Extinguisher are
           available in every 2 bays of storage
           compartments.
       Fire separated walls installed in
           every 3 bays of compartments
           (installed fire block walls for every
           120 each of tires).
                                                          Figure 14: Delaney Tires Storage Layout
                                                                      and Cross Section




                                                   4.5. Lessons Learned Obtained from Project
                                                       Life Cycles


                                                                                                    14
   Project Manager is not experienced in
       this case, to ensure risks are identified
       and resolved, He involved Technical
       Experts, Senior Project Manager and
       Engineering Manager during project
       life cycles as places for advices and
       suggestions.
      The changes of scope of work and
       change of location had increased the
       costs significantly. In this case, PTI
       Management should be having proper
       planning on where they were going to
       put these facilities to meet company
       business need. Project Manager and
       Team were victims of improper
       planning.
      Required to determine or identify the
       risks since early beginning to ensure the
       risks can be controlled and monitored
       that can impact schedule, quality, scope
       addition and cost. Project Manager has
       utilized PMBOK Third Edition as
       guidance for proper Project Risk
       Management combined with PT Inco
       Project Management Procedures.


Reference:
   1
    Project Management Body of Knowledge,
   3rd Edition. Project Management Institute,
   Four Campus Boulevard, Newton Square,
   USA, 2004
   2
    Capital Project Owner’s and Sponsor’s
   Handbook. PT International Nickel
   Indonesia, 2005
   3
    Engineering Procedures Manual.          PT
   International Nickel Indonesia, 2006
   4
    PT     Inco    website:     http://www.pt-
   inco.co.id/new/profil.php, 2006.




                                                   15

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Project Risk Management at Delaney Tires Storage; the Combination between PMI Approach and PT Inco Project Management Procedures

  • 1. Project Risk Management at Delaney Tires Storage; the Combination between PMI Approach and PT Inco Project Management Procedures Habibie, Ir., IP, Agung Setyawan, Ir PT Inco Central Engineering DP.08, Sorowako, South Sulawesi 92984, Indonesia Andi Erwin Syarif, Ir, IP., MT PT Inco Government Relation, DP.23, Sorowako, South Sulawesi 92984, Indonesia ABSTRACT: PT Inco Indonesia was established in July 25, 1968. Presently, PT Inco is in their way of the second contract of work with Indonesian Government up to 2025. The total area contract of work is 218,528.99 Ha, have been divided into three provinces, Central Sulawesi Province is 36,635.36 Ha, South Sulawesi Province is 118,387.45 Ha and South East Sulawesi province is 63,506.18 Ha. Our company vision is strive to provide a safe, healthy and stimulating work environment that maximizes opportunities to enhance PT Inco’s success as a high quality nickel producer. We take pride in promoting environmental responsibility and advancing safety in a whole company operation area. PT Inco is committed to ensuring that it will operate in a clean, healthy and safe work environment; will take necessary steps and invest approximately to meet its environmental obligation. PT Inco has been investing capital expenditures to support Nickel Mining production in achieving 200 million pounds production target at 2010 by constructing new Tires Shop and Tires Storage Facilities. These 2 facilities will be the world largest facilities in the world of Mining Industry. Tires Shop ownership is Mining Department and the new Tires Storage will be owned and operated by Warehousing and Logistic Department. Central Engineering section as the part of Support and Engineering Services Department at PT Inco has been doing development of these facilities for more than 2 years. Especially for Tires Storage facilities, Project Manager, the author of this abstract has been working for implementation of Project Risk Management throughout Project Life Cycle starting from Risk Management Planning, Risk Identification, Qualitative and Quantitative Risk Analysis, Risk response Planning and Risk Monitoring and Control. Currently, we are 95% in construction phase and will close out the project by early of July 2008. From this session, it is an opportunity to combine and compare Project Risk Management process between PMI approach and PT Inco Project Management Procedures, also presenting the complexity of project compared with the competency level of Project Manager who is the author of this abstract. The key performance of this project will be quality, quantity, time frame, resources usage, costs and safety performance during project life cycle. The lessons learned of this project will be conducted during project life cycle and ensured by the end of project phase this is recorded and presented to all project Managers and Management of PT Inco to ensure the same old mistakes won’t be repeated in the current and future projects. Key words: tires storage, risk management planning, risk identification, qualitative and quantitative risk analysis, risk response planning, risk monitoring and controlling, safety, and lessons learned. 1
  • 2. 1. PT Inco Profile; One of the World’s potential and achieve outstanding results Premier Nickel Producers for our Company. 1.1. General Overview We will strive to provide a safe, healthy and stimulating work environment that PT Inco for more than three decades, since maximizes opportunities to enhance PT the signing of its Contract of Work with the Inco’s success as a high quality nickel Indonesian Government in 1968, the producer. Company has provided skilled jobs, shown concern for the needs of the communities in We take pride in promoting environmental which it operates, benefited shareholders responsibility and advancing community and contributed positively to the Indonesian development. economy. 1.3. Mission PT Inco produces nickel in matte, an intermediate product, from lateritic ores at We will meet our commitment to: its integrated mining and processing facilities near Sorowako on the island of  Investors through sustainable and Sulawesi. Its entire production is sold in US consistent long-term earnings Dollars under long-term contracts for growth. refining in Japan. PT Inco’s competitive  Employees by ensuring safe, strengths include abundant ore reserves, a healthy and rewarding work. skilled, well-trained workforce, low-cost  Customers by meeting our hydroelectric power, modern production obligations with respect to the facilities and an assured market for its quality and timely delivery of our product. products.  Indonesia through responsible The Company is owned 60,80 percent corporate citizenship, fulfilling our owned by CVRD Inco, 20,1 percent owned Contract of Work commitments and by Sumitomo Metal Mining Co. Ltd, 17,9 community and environmental percent owned by publics and The others responsibilities. are owned by consortium of 4 Japanese Company. PT Inco is committed to ensuring that it will operate in a clean, healthy and safe Through the strength of our people and work environment; will take necessary resources, we strive to be a safe, reliable, steps and invest approximately to meet its and profitable growth-oriented primary environmental obligation nickel producer. 2. PT Inco’s Commitment in 1.2. Vision Environmental around Contract of Work PT Inco intends to remain a leader among multinational businesses based in Indonesia 2.1. Environmental Management in by consistently producing high returns on Mining Land Operation investment while adhering to strong corporate values. The commitment is spelled out in the Company policy relating to environment, We will realize our vision by enabling health and safety stating that PT Inco is employees to reach their full career committed to sustainable development 2
  • 3. concept, taking into account the equitable In 2003, PT Inco created standardization of balance between economic growth and post mining area reclamation which has sound handling of human health and been certified by Directorate General of environmental protection Mining to meet the demand for an optimum result entirely. It consists of best practice of post mining area reclamation activities. Since then, the activities became an un- separated part of mining plan until execution level. Up to the end of 2005 PT Inco Tbk has re- vegetated 2.844 hectares of post mining areas. PT Inco Tbk has cooperated with PSl-UNHAS and The Biotechnological Forest Laboratorium IPB in doing repeated Figure 1 - Nursery Activities for Mining surveys and studying the reproduction of Rehabilitation many local endemic plants to support the local endemic revegetation program. The policy necessitates PT Inco not only to meet, but whenever possible, to surpass PT. Inco always tries to integrate the post environmental national standard established mining area reclamation program with the by existing regulation. community development program so people can take advantages from the PT Inco is committed to ensuring that it company. The company invited Mr. Zukri will operate in a healthy environment, by Saad (consultant, former Executive conducting continual improvement on the Director of WALHI), to evaluate the living environment performance, in the reclamation program and to give form of Post Mining Areas Rehabilitation, recommendation over reclamation program Sediment Control, Liquid Waste Control as which is integrated with community and well as Dust Emission Control. local government development program. Figure 2 - Plantation of Work in Post Mining Land Figure 3 - Areas Rehabilitation Status at the End of Since the post mining area reclamation was 2004 PT International Nickel Indonesia started on 1980, PT Inco has conducted Performance Monitoring Post Mining Areas continual improvement on their Re-vegetation Status Q4 - 2004 performance with sustainable development principle. When the post mining area reclamation was started, they focused on erosion control. Since then many efforts has been done to improve the performance. 3
  • 4. The other program is Hydrocarbon Management which is ensuring that all the hydrocarbon use must comply with environmental regulation by Indonesian Law. The scopes of the program covered in Environmental Management Standard – EMS 01 produced by PT Inco with the purposes are: a. To ensure all Hydrocarbon facilities at PT Inco recorded in a Central PTI Hydrocarbon Management Register that will be accessible and kept up to date. b. To ensure all Hydrocarbon facilities are subject to a formal environmental risk assessment and that appropriate control are implemented. 3. Support and Engineering Services Department of PT Inco; Place for Managing the Capital Projects 3.1. General Overview Support and Engineering Services (SES) provides support to the entire PTI Figure 4 – ADITAMA Reward Gold Achievement from Energy and Mineral Resources Department, organization in the form of Capital Project Republic of Indonesia, year of 2007. Management, Engineering services, Construction Services, Fabrication, Maintenance System support and Shutdown 2.2. Environmental Management in Planning. There are approximately 500 PTI Processing Plant Area employees in the department, while approximately another 500 people are In the year of 2006, PT Inco also Achieve managed through contractors. the Gold of Aditama Reward from Energy and Mineral Resources Department, 3.2. Vision Republic of Indonesia due to the successful in controlling the erosion and managing the Excellence in selection, installation and sedimentation in during Mining maintenance of Assets required by PTI to exploration, operation and post mining meet is vision. A team of highly skilled, operation. energized professionals delivering this Support Safely, reliably and predictably. PT Inco also had been doing the installation of new high technology called Off Gas 3.3. Mission Cleaning System throughout all the Processing Plant System starting from Provide Asset Management Support to the Furnace System since year of 2004. The entire PTI organization in the form of objective of this project is to reduce the Capital Project Management, Engineering amount of gas emission produced by the services, Construction Services, process plant operation. Fabrication, Maintenance System support and Shutdown Planning. 4
  • 5. e. Effective and efficient maintenance shutdowns every time. INCO CAPITAL PROJECT DEVELOPMENT PROCESS f. Effective People meeting personal and organizational goals. INCEPTION IDEA / OPPORTUNITY Q /A MANAGEMENT GATE 1 - OPPORTUNITY REVIEW NO - RISK RANKING 1 - BUSINESS PLAN FIT YES ( CAPITAL REVIEW TEAM / MANAGEMENT APPROVAL ) 4. Delaney Tires Storage Project PRELIMINARY NO MANAGEMENT GATE 2 FEASIBILITY STUDY Q /A PRELIMINARY REVIEW - EVALUATION OF ALTERNATIVES NO - RISK ASSESSMENT 2 4.1. The Background and Key Objectives - BUSINESS PLAN FIT - STRATEGIC PLAN FIT YES ( CAPITAL REVIEW TEAM / MANAGEMENT APPROVAL ) VIABILITY TECHNICAL FEASIBILITY STUDY MANAGEMENT GATE 3 Q /A FEASIBILITY REVIEW YES - PROJECT VIABILITY NO Anticipating the tires crisis for few years 3 - BUSINESS PLAN FIT - STRATEGIC PLAN FIT ( CAPITAL REVIEW TEAM ) YES CAR PREPARATION period, SCM needs to maintain the tires stock level until we get the long-term tires Q /A NO MANAGEMENT GATE 4 4 CAR APPROVAL YES supply contract. The desirable storage must ORGANIZE PROJECT Reject & File be able store more than 1,800 pieces of big, PROJECT KICK-OFF EXECUTION medium and light tires. The new tires ENGINEERING / PROCUREMENT Q/A PEER REVIEWS storage will be able to support 200 Mlbs production rate in year of 2011. The final / PROJECT QUALITY PLAN CONSTRUCTION desirable objective is to increase the tires COMMISSIONING Q /A life usage since the new area will provide MANAGEMENT GATE 5 OWNER ACCEPTANCE ( CARE, CUSTODY & CONTROL ) 5 shelters and pavements to protect the tires YES START-UP / RAMP-UP from direct sunrise, rain, and any spillage on that location. COMPLETION POST PROJECT REVIEW Q /A TURN-OVER NO Some critical items were considered in the YES design to meet the desirable Tires Storage facilities (Q&A): CLOSE-OUT QUALITY MANAGEMENT GATE 6 ASSURANCE OWNER FINAL ACCEPTANCE YES 6 Q /A PEER REVIEWS  The storage can store larger quantity of ARCHIVE PROJECT Q /A tires requires larger area of storages to MARCH 31, 2004 meet adequate storage and handling procedures. The storage and handling procedures have met the tires Figure 5 – Inco Capital Project Development manufacturer's recommendation. Process  Tires and rubber products are subject to ageing. The new storage will ensure 3.4. Goals and Objective this kind of product to be stored properly. a. Capital Projects delivered safely, on  Tires products must be protected from time, on budget and meeting the direct sunrise and extreme temperature. owner’s expectations. Therefore we designed covered shelter b. Safe, cost effective, timely and high for this purpose. quality delivery of construction  The location should be considered free projects. from wet, oily and greasily, humidity c. Installation of the Asset Management that can reduce the tires quality. We Framework. provided storage with proper pavements d. Support for the operating departments inside the shelters and impermeable to maintain PTI’s assets to fulfill the base entire access road. stakeholders’ sustainability  Tires storage may become breeding expectations. grounds for insects, rodents and other animals. Mosquitoes in particular are 5
  • 6. capable of transmitting diseases to  Project Monitoring and Controlling : humans. We ensure the storage area has during project life cycles proper drainage and free from ponding.  Project Closeout : September 2008  The tires asset is US $ 20,000,000. The storage requires fire prevention system. The project has been handed over to operation (CCC) by middle of July 2008 and Closed out Memo by middle of August 4.2. Scope of Works and Status 2008. 4.2.1. Scope of Works Budget: The original scopes are to construct the Amended CAR was approved for proper Tires Storage Facilities in $1,270,000 accordance with standard storage and Expenditure + commitment to date: around handling design requirements. $1,330,000  Land clearing, excavation, haulage and backfilling work for more than 50,000 4.3. Project Risk Management at M3 Delaney Tires Storage Project  Civil/Structural: to provide tires storage shelter complete with tires backrest and Project risk is an uncertain event or proper pavement, drainage, fencing 800 condition that, if it occurs, has a positive or meters long. a negative effect on at least one project  Mechanical: to provide fire protection objective, such as time, cost, scope, or system in accordance of NFPA quality. A risk may have one or more requirements. The system will include causes and, if it occurs, one or more the fire storage tank, diesel engine impacts. pump, piping, separated fire block walls and other related facilities. Project Risk Management comprised of 5  Electrical: to provide grounding system phases that is classified to Planning Phase around the storage area Group. 4.2.2. Status Safety: Total man-hours = more than 90,000 hours  CV Mahalona = 90,000 hours (Delaney Tires Storage)  PT Lintech = 3,000 hours (Installation of 420 kL of Water Tanks at Delaney) DI = NIL MA = NIL RI = NIL Schedule:  Project Initiation : June 2006  Project Planning : July 2006  Project Execution : October 2006 Design phase : October 2006 Tendering/contract: January 2007 Construction : February 2007 Commissioning : July 2008 6
  • 7. b. Other environmental factor to consider, many projects were running and also required special attentions to get it finished otherwise the number of resources such as manpower, materials, budget, equipment and tools were not sufficient. 2. Organizational Process Assets The existence of Project Manager’s department is only supporting department since PT Inco core business is focusing in on going operation to producing Nickel Matte product (Process Plant and Mining Department). 3. Project Scope Statement Described in 4.1 and 4.2 4. Project Management Plan Project management plan questioned and answered about:  Kinds of project management process selected by project team? The project scope management will Figure 6: Project Risk Management Overview be conducted by Central Engineering team after having 4.3.1. Risk Management Planning intensive meeting with project Risk Management Planning is the process sponsor regarding product of deciding how to approach and conduct descriptions, background and risk management activities for a project. project objectives. After having scope and WBS defined, the Project Inputs Tools and Outputs Techniques Manager moved to design and 1. Enterprise Planning meetings Risk drawing phase to accommodate all environmental and analysis management factors plan the scope requirements as per 2. Organizational project objectives. Tendering and process assets 3. Project scope contracting out to contractor were statement the next phase and project close out 4. Project management plan will be the last phase as per PT Inco Figure 7: Risk management Planning: Inputs, project management procedures. Tools and Techniques, and Outputs  How’s the technique of 4.3.1.1. Risk Management Planning: communication among Inputs stakeholders? Communication is maintained via intensive meeting 1. Enterprise Environmental Factors (daily, weekly and monthly), a. The existing organization is communication can be continued categorized as composite via email, extension phone or via organization. The staffs who written (site query, if it occurs worked for Project Manager of this between Project Manager and project were also working for other Contractors). projects that were led by other  The model of project organization Project Managers. structure? It is defined in figure 7. 7
  • 8. List of materials equipments to be and Operability to ensure project purchased and who are going to phases and end of products to comply supply? Project Manager listed all with PTI EHS policy and Major materials and equipments for Hazard Standard (EHS). purchase and addressed it to SCM – Procurement Departments. 4.3.1.2. Risk Management Planning: Tools and Technique 1. Planning Meetings and Analysis Project Manager and team hold planning meetings to develop risk management plan. Attendees at these meetings may include selected project team members and stakeholders, anyone in the organization with responsibility to manage risk planning and execution activities, and others, as needed. 4.3.1.3. Risk Management Planning: Outputs Figure 8 - Failure to Communicate Scope 1. Risk Management Plan The risk management plan will discuss Owner: J. Rusdadi GM of Warehousing and Logistics about: a. Methodology of doing the project starting from scope development Sponsor: Ichsan Azis phase, budget submission, design Manager of Warehousing and drawing phase, construction phase, commissioning, hand over to operation until project close out. Project Manager b. Roles and responsibilities. Every Ir. Habibie, IP team members have their own type of activity, assign people and his/her roles, and clarifies their Project Engineer responsibilities. Construction Manager c. Budgeting. Assigned resources and Agung Setyawan, Ir Yusri Yusuf accurate estimate as per project scope, schedule and risk during project life cycles should be Design Engineer: Contractor: factored. Agung Setyawan (Civil) PT. Mahalona d. Timing. Defined when risk Oesman Reza (Mechanical), PT. Lintech Duta Pratama management process will be Dahlan (Electrical) performed throughout project life cycles, and established risk management activities to be Figure 9 - Simple Project Organization Chart of included in project schedule. Delaney Tires Storage Project e. Risk categories. Risk breakdown structure was provided to ensure a  What are the Environmental, Health comprehensive process of and Safety Impact? Project Manager systematically identifying risk to a established HSE Evaluation/Hazard consistent level of details. 8
  • 9. f. Definitions of risk probability and Engineer will need to specify the impact. PT Inco has risk ranking specification of diesel engine fire matrix to be used for analyzing the pump since the mechanical and rate of risk in every activities instrument part should follow the throughout project life cycle. latest technology so we can obtain the engine and pump spare parts easily. c. Complexity and interfaces  Project Manager worked together to specify the requirements of each scope of works consist civil/structural, mechanical and electrical discipline. Also required to establish the sequence of construction to ensure the work can be done properly to meet quality and schedule.  Excavation, haulage, backfilling and compaction work more than 50,000 M3 was a huge major earth work and required special attention since land sliding has been happening few decades at Figure 10: Risk Breakdown Structure PT Inco area. Required to establish proper planning of 4.3.2. Risk Identification execution and geotechnical Risk identification determines which risks investigation before then to might affect the project and documents identify the characteristic of their characteristics. soils. d. Performance and reliability From Risk Breakdown Structure (RBS) we Required to ensure the performance can identify the risk in each category as and reliability of all related follows: equipments and materials which were purchased comprehensively to 1. Technical ensure the new storage facilities a. Requirements will achieve 25 years design life. The requirement can be defined as e. Quality per scope of work as described in Quality assurance and quality 4.2.1. Special requirement was to control should be established during provide complete fire protection procurement and construction system comprised of 420 kL of phase. The specification of steel water tank, fire pump and hydrant structure, concrete specifications, were the requirement to ensure the piping, fire pump were reviewed new facilities covered by closely. insurances. 2. External b. Technology a. Subcontractors and Suppliers The new Delaney Tires Storage will The construction contracts were have complete fire protection divided in two contracts: system as per NFPA requirements.  PT Mahalona (Local Project Manager and Mechanical Contractor) worked for Earth works, civil/structural, 9
  • 10. mechanical piping and facility has met the objectives of grounding installation. The business case and has been operated erection of structural work with for PT Inco long term objectives in 200 tons total erection and term of tires stock management and 50,000 M3 earth work were tires quality maintenance. really big challenge for local e. Weather contractor since this was Weather was also a significant risk categorized a high risk work. which was taken in to account. Project Manager took a risk to During earth work and construction, get this work done utilizing the contractor had factored the local contractor rather than weather since it was rainy season on experienced national contractor that time. Especially for earth work  PT Lintech Duta Pratama (compaction work), it was difficult worked for 420 kL of water tank to get optimum compaction if the fabrication and installation. The water content of soil was very high. contractor is specialist in doing Also the risk of having the tank so there’s no significant equipments did excavations while challenge for this kind of work. the area was very slippery and b. Regulatory unstable. PT Inco was committed to improve 3. Organizational safety regulation throughout all a. Project dependencies operation activities in contract of Project Manager must factor the work area. Major Hazard Standard sustainability of PTI business (MHS) and General EHS Standard operation as the number one was developed and socialized for priority. In addition, there were also implementation for all design, so many operating and capital construction and operation projects were running and need activities. Here are listed the MHS equal attentions to finish to meeting and General EHS as mandatory to cost, schedule and safety. In this follow during project life cycle situation, Project Manager looked at  MHS 03 Road Condition bigger picture and integrated  MHS 05 Electrical thinking to be more tolerant to other  MHS 06 Working at Height projects if those were required to finish based on the urgency and  MHS 07 Confined Spaces importance of the project related to  MHS 08 Lifting and Supporting PTI business need. Loads c. Resources  MHS 10 Slope Stability PT Inco is a composite project  MHS 12 Boilers and Pressure organization model. Project Vessels Managers are having multiple  MHS 15 Rotating and Moving projects and also other resources Equipments such as Engineers, Designer,  EHS 01 Hydrocarbon Procurement Analyst have different Management projects. Project Managers must be c. Market agile to adapt with all project team Not applicable members if they want to succeed d. Customer their projects. Equipments and The customer or Project Sponsor of materials were also major factors this project was Warehousing since they were also used by other section and owned by PT Inco projects. Warehousing and Logistics d. Funding Department. The new storage 10
  • 11. The source of funds for this project was coming from Capital Appropriation Request (CAR) approved by PT Inco Management. Project Manager. Project Manager did second CAR Amendment due to location moved from Palapa Area to Delaney area which was the new area was green field (re-vegetated area) and out of utilities services. The extensive scopes of works and rate of settlements (geotechnical matter) in this new area were very significant to revised budget addition. e. Prioritization Described in organizational, project dependencies. 4. Project Management a. Estimating The level of estimate was very Figure 11 : Hazop Deviation Matrix important to project successful. Project Manager did estimate three times due to change of proposed storage location caused additional c. Controlling scope of works increased Project monitoring and controlling significantly. There were more than is defined as phase to monitor and 200% increased cost from original control all activities in each project budget. phase to ensure everything is b. Planning meeting planning process. Change Planning process comprised of of project location (from Palapa project scoping phase, sequence of area to Delaney area) as requested activities, estimating, procurement by PTI Management decision was plan, Hazard and operability recorded to integrated change (HAZOP) and risk ranking review. control, scope verification due to Risk of each design and additional works, schedule construction activities can be adjustment and cost impact were identified using Hazard and documented properly in this process Operability (HAZOP) form as a group. Poor project documentation technique to identify and rank the will lead Project Manager into big risk during planning process. problem since the company also has been auditing the improper procedures or lack of implementation project delivery system around PT Inco. d. Communication Described in 4.3.1.1 Risk Management Planning: Inputs 4.3.3. Qualitative Risk Analysis 11
  • 12. Qualitative risk analysis includes methods for prioritizing the identified risk for further action. Risk ranking matrix will show the risk score in every design or construction parameters. If the level of consequence is 3 or 4 and frequency is 3 or 4 then this parameter should be prioritized for further action or recommendation. 4.3.4. Quantitative Risk Analysis Quantitative risk analyzes the effect of those risk events and assigns a numerical rating to those risks. It also presents a quantitative approach to making decisions in the presence of uncertainty. The Project Manager didn’t use this process in the project since all risks are certain and could be predicted. 4.3.5. Risk Response Planning Risk response planning is the process of Figure 12: Risk Ranking Matrix developing options, and determining actions to enhance opportunities and reduce threats to the project’s objectives. Risk response planning addresses the risk by their priority, inserting resources and activities into the Implementation of risk response planning budget, schedule, and project management during planning process group of the project plan, as needed. as follows: 1. Avoid. Risk avoidance involves changing the project management plan to eliminate the threat posed by an adverse risk, to isolate the project objectives from the risk impact, or to relax the objective that is in jeopardy, such as extending the schedules or reducing scope. 12
  • 13. Management Project Organization External Technical 1. Transfer. Risk transference requires shifting the negative impact of a threat, along with ownership of the response, to a third party. 2. Mitigate. Risk mitigation implies a reduction in the probability and/or maintainable. communication stakeholders of the project to ensure Improved location. didn’t take responsibility on changing the services and green area. The Project Manager Delaney Area which was the area out of utilities decision on moving from Palapa Area to Asked Owner and Project Sponsor to take and base of access road and storage base organization ) to do haulage process for sub base Asked location due to the location was disposal area Engineer to assess existing land for storage work and earth work. 2. Asked Geotechnical 1. Selected contractor that is qualified in erection Risk Avoidance impact of an adverse risk event to an acceptable threshold. 3. Acceptance. A strategy that is adopted because it is seldom to Mining operation (internal PTI communication eliminate all risks from a project. This strategy indicates that the and project team has decided not to change the project management plan to deal with risk. information between 4.3.6. Risk Monitoring and Controlling Risk Monitoring and Control is the process of identifying, analyze and planning for are all newly arising risks, keeping track of identified risks and those on the watchlist, resources to do the have since PT Inco didn’t work to contractor Released construction requirement system for insurance design of fire protection consultants to review the Asked Risk Transfer reanalyzing existing risks, monitoring trigger conditions for contingency plans, monitoring residual risks, and reviewing the execution of independent adequate risk responses while evaluating their effectiveness. Project Manager did some tools and purchasing team, port, shipment, etc didn’t have adequate resources such as equipments and materials since contractor section) to provide procurement of Let internal organization (procurement completely defined. engineering to ensure all requirements are Performed in-house scope development and Risk Mitigation technique to ensure the project risks could be resolved during project execution consisted of: 1. Weekly Progress Meeting Project Manager and team conducted weekly project meeting to discuss the progress of the project including discussion about risks, particularly threats, how to deal with it and better solution so the risks didn’t impact the deliverables of the project (schedule delay, cost, or poor quality of works). construction phase. additional scope during the budget estimate to allow To establish contingency in around PTI contract of work prevent social conflicts To utilize local labour to Risk Acceptance 2. Risk Audits Project Manager and team established and maintained Safety Layer Audit (SLA) Program during construction phase to ensure the project complied with Major Hazard Standard (MHS) which are the highest commitment of PT Inco in safety policy and procedures. This audit was conducted once a Figure 13: Risk response Strategy versus Risk Breakdown Structure week by Project Manager and Team. 13
  • 14. 4.4. Final Product of Delaney Tires Storage The final products of this project are: 2. New storage area 2.5 Ha comprised of access road, storage compartments, fencing around storage. The total volume of excavation and backfilling work for this area were around 50,000 M3. 3. Storage compartments made from structural steel and paving block pavement which are able to store more than 1,800 each of big and medium tires for heavy and medium equipments. The maximum size of tires diameter 2600 mm outside diameter. The total weight of structural steel works are around 200 tons. Every storage compartments to be grounded by loop system. 4. Fire protection system consisted of:  Fire piping (above ground used 50 meters long carbon steel pipe and underground used 300 meters long ductile iron pipe with mechanical joint connection).  420,000 liters of cylinder water tank made from mild steel plate (8 meters diameter and 8.5 meters high).  Fire pumps which are able to give 1850 g-pm during an hour of duration.  Fire hydrant (4 units). Each unit consisted of 2 wye valve hydrant (given pressure: 500 g-pm/each for primary hydrant and 250 g-pm/each for secondary hydrants).  Portable Fire Extinguisher are available in every 2 bays of storage compartments.  Fire separated walls installed in every 3 bays of compartments (installed fire block walls for every 120 each of tires). Figure 14: Delaney Tires Storage Layout and Cross Section 4.5. Lessons Learned Obtained from Project Life Cycles 14
  • 15. Project Manager is not experienced in this case, to ensure risks are identified and resolved, He involved Technical Experts, Senior Project Manager and Engineering Manager during project life cycles as places for advices and suggestions.  The changes of scope of work and change of location had increased the costs significantly. In this case, PTI Management should be having proper planning on where they were going to put these facilities to meet company business need. Project Manager and Team were victims of improper planning.  Required to determine or identify the risks since early beginning to ensure the risks can be controlled and monitored that can impact schedule, quality, scope addition and cost. Project Manager has utilized PMBOK Third Edition as guidance for proper Project Risk Management combined with PT Inco Project Management Procedures. Reference: 1 Project Management Body of Knowledge, 3rd Edition. Project Management Institute, Four Campus Boulevard, Newton Square, USA, 2004 2 Capital Project Owner’s and Sponsor’s Handbook. PT International Nickel Indonesia, 2005 3 Engineering Procedures Manual. PT International Nickel Indonesia, 2006 4 PT Inco website: http://www.pt- inco.co.id/new/profil.php, 2006. 15