PHƯƠNG PHÁP GỬI HÀNG VIỆT XUYÊN BIÊN GIỚI GIÁ RẺ VÀ AN TOÀN NHẤT * Speaker: Mr. Nguyen Cong Van - Commercial Business Development, DHL Express * Sự kiện: "Chắp Cánh Hàng Việt Trên Amazon" do Haravan, Amazon FBA Freedom Group và Amazon Global Selling tổ chức.

2. WHAT IS THE SIZE OF THE CROSS-BORDER
E-COMMERCE MARKET BY 2020?

3. CROSS-BORDER E-COMMERCE
EMERGING TRENDS
1tn
trillion USD
spent on cross-border
purchases by 2020
25%
Year-on-Year
Growth of
Emerging
markets
CONSUMER
BEHAVIOUR IS
CHANGING
They expect everything
‘on demand’, any time,
any place and to buy
anywhere

4. In the Age of Immediacy, where a taxi
can be ordered in minutes and movies
streamed in seconds - consumers
want their product yesterday!

5. THE AGE OF IMMEDIACY
DON’T GET LOST IN PRODUCT AND PRICING
91%
of online shoppers will
leave a retail website if
services like fast
shipping are not
available.
FREE vs.
FAST
The trend is starting to
reverse, with 79%
preferring “free” over
“fast,” down from 86%
the year before.
47%
Only 47%
consider 2-day
shipping as
“Fast.”
45%
Have abandoned
their cart because
delivery would
take too long.

6. Global Product Reporting, Express Global Controlling, Bonn 6
IN SUMMARY…

7. THREE TAKE-AWAYS
1. GLOBALIZATION IS HERE TO STAY:
POWER UP YOUR POTENTIAL
2. THINK ABOUT QUICK FIXES AND
MAKE SURE YOU ARE OPEN FOR
INTERNATIONAL SALES
3. BE AWARE OF WHAT TODAY’S
CONSUMER IS LOOKING FOR…

8. Global Product Reporting, Express Global Controlling, Bonn 8
WHY

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Why choose DHL Express?
?
DHL Express has the
largest Global network
covers 221 countries &
territories
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DHL Express performs
customs clearance for
all B2C shipments to
US. This means
shipments can be
delivered faster &
“peace of mind” to
sellers
2 DHL Express Vietnam
provides flights 22
dedicated flights per
week. This ensures
best transit time
• 01 day to Asia
• 02 days to US & EU
3
DHL Trade Automation
service (TAS) explains
the cost & customs
requirements
associated with
international
shipments.
4

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Unparalleled infrastructure and best-in-class operations
>96% Transit Performance
5
TAPA certified with more on the way
2016
>41% Cleared on arrival
Saigon Gateway (SGN)
– Gateway
– Service Center
Hanoi Gateway (HAN)
Da Nang
Dong Nai
Nghe An
Nha Trang
Lai Chau
Hai Phong
Can Tho
Quy Nhon
Vung Tau
Ho Chi Minh City
Found 1988
Employees 608
Vehicles 148
Gateways 2
Service Centers & Service Points 3 & 12
Retail Outlets 4
CS operating hours
Mon-Fri 07:00-21:00
Sat 08:00-17:00
Sun & public holidays:
08:00-16:00

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ON DEMAND DELIVERY (ODD)
V1.0

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What is On Demand Delivery?
Online platform with delivery pre-notification and
standard delivery and re-delivery options
Notify Receivers of scheduled
delivery date and time
Offer standard and flexible set of
delivery options
1
2
1

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Benefits – Customer2
100
Countries in
2016
Self-service
delivery and
re-delivery
platform
Added-value
inbound
service at no
additional cost
to Shippers
More countries covered
than any other logistics
company, operating in 50
languages
Receiver chooses when
and where DHL delivers

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How It Works
1. Receiver notified
via email / SMS
3. Makes delivery option
change request
4. Ops receives and
executes the request
5. Updated notification to
Receiver
2. Accesses ODD with
smart link
3
Overview
6. Delivered as per
Receiver’s instruction

15. Trade Automation Services (TAS)
GLOBAL TRADE SERVICES

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TAS = Trade Automation Services
DEFINITION:
TAS is a suite of web-based trade information tools covering trade data for 63
countries and more than 98% of the world’s trade flows
SOLUTIONS:
Landed Cost Estimates; Product Compliance; Trade Documentation; Restricted
Party Screening; Goods Classification; and Comparative Services
BENEFITS:
• Instant access to updated clearance requirements…plus others
• Immediate availability of updates to duty, VAT/GST rates
• Regulatory & customs penalty avoidance & delays
• Demonstrate to authorities that a credible process for complying with
legislative requirements is in place
• Allows companies and their staff to focus on their core business
Trade Automation Services (TAS)

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Landed Cost
Estimates
Trade Automation Services (TAS)
Comparative
Services
Goods
Classification
Trade
Documentation
Restricted
Party
Screening
Product
Compliance
TAS

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 Avoid customs delays due to incorrect documents and licenses
 Avoid financial penalties
 Avoid shipping to restricted parties
 Customs clearance information available from a single source
 No surprises - all trade related costs are estimated up front
 Instantaneous access to country clearance requirements
 Enables better sourcing and selling decisions
 Streamline and automate trade related processes to control
costs, eliminate redundancy, and better manage inherent risks
Allows your business to focus on its core competencies
Summary of TAS Benefits

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Thank you
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Contact us:
Mrs. Tran Thi Hong
Mobile: +84 986 178 779
Email: hong.thi.tran@dhl.com
Mr. Nguyen Cong Van
Mobile: +84 9139 09149
Email: van.cong.nguyen@dhl.com

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