The insurance industry is facing tumultuous times with #technology shaping the way it operates. Chatbots are employed in various industries today & pose massive opportunities for the insurance industry. According to a report by @Business Insider, four top messenger apps have a combined user base of more than 3.5 billion, exceeding the combined user base of four largest social networks. Machine learning capabilities are already being used in the insurance space in the form of automated policy writing. Today, insurers are customizing rates for individuals based on their specific #data & historical records. AI is helping them achieve this scale of personalization. AI is a critical factor of success for companies in the insurance industry & companies can leverage technology for fraud detection, claims #management, #analytics, & customer experience. Insurance companies are also able to bundle services & products for each user separately, given the demand & use of services for them. Since sales & marketing departments get better visibility of customer interests & insights on buying behaviour, they can sell according to buyer intention. Link to the complete article in the comments below ⬇️ #ML #AI #artificialintelligence #machinelearning #insurance

1. Top 6
Applications
of AI & ML in
Insurance
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2. marutitech.com
Machine learning capabilities
are already being used in the
insurance space in the form of
automated policy writing.
These capabilities will soon be
used to streamline processes
that are internal (helping
employees with information) &
external (improving customer
experience).

3. marutitech.com
TOP 6 APPLICATIONS
OF AI & ML IN
INSURANCE
Lead Management
Fraud Analytics
Claims Management
Financial Assets
Automated Input Management
Intelligent Virtual Assistants
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4. marutitech.com
CHATBOTS –
A GAME-CHANGING
STRATEGY FOR
INSURANCE
Chatbots pose massive opportunities
for the insurance industry.
It helps to create a competitive
advantage by freeing up human
resources from repetitive &
monotonous work to help them focus
on mission critical tasks.

5. TO BEGIN CHATBOT
& SUBSEQUENT AI
ADOPTION FOR
INSURANCE, APPLY
THESE FIVE EFFEC-
TIVE PRINCIPLES -
marutitech.com
Simplicity
Uniqueness
Consistency
Security
Connection

6. marutitech.com
HERE’S HOW THE
INSURANCE SECTOR
HAS CHANGED
Today, insurers are customizing rates
for individuals based on their specific
data & historical records. AI is helping
them achieve this scale of
personalization.
AI systems can analyze data & offer
valuable insights into customer
satisfaction, allowing customer service
reps to handle issues more effectively.

7. marutitech.com
HERE’S HOW THE
INSURANCE SECTOR
HAS CHANGED
Insurance companies are also able to
bundle services & products for each
user separately, given the demand &
use of services for them.
Since sales & marketing departments
get better visibility of customer
interests & insights on buying
behaviour, they can sell according to
buyer intention.

8. INSIGHTFUL,
RIGHT?
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SOMEONE WHO
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THIS?
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