2. ACKNOWLEDGEMENT
I WOULD LIKE TO EXPRESS MY SINCERE
GRATITUDE TO MR.MOHIT GOPAL FOR
PROVIDING ME AN OPPORTUNITY TO
PREPARE THIS PROJECT & RESEARCH ON
‘HOTEL MANAGEMENT’. THIS ASSIGNEMENT
BEARS BRIEF IMPRINT INFORMATION ABOUT
THE LUXURIOUS HOTEL & RESORT GROUP
‘THE MARRIOT’.
3. HISTORY
• IT ALL BEGINS WHEN NEWLYWEDS J. WILLARD
AND ALICE S. MARRIOTT, ALONG WITH BUSINESS
PARTNER HUGH COLTON, OPEN THEIR FIRST
A&W ROOT BEER FRANCHISE IN WASHINGTON,
D.C. IN 1927.
• THE MARRIOTTS ADD HOT FOOD ITEMS TO
THEIR MENU-A FIRST FOR A&W FRANCHISES-
AND NAME THEM "HOT SHOPPES".
• IN 1928 THE MARRIOTT'S OPEN TWO MORE HOT
SHOPPES, INCLUDING THE EAST COAST'S FIRST
DRIVE-IN RESTAURANT.
4. • IN 1937, "IN-FLIGHT" AIRLINE CATERING DEBUTS
WHEN HOT SHOPPES BEGINS DELIVERY OF BOXED
LUNCHES TO PASSENGERS AT HOOVER AIRPORT,
SOUTH OF WASHINGTON, D.C.
• MARRIOTT MADE A HISTORIC SHIFT INTO THE
HOTEL BUSINESS IN 1957. THE WORLD’S FIRST
MOTOR HOTEL OPENED IN ARLINGTON, VIRGINIA,
UNDER THE MANAGEMENT OF J. WILLARD
MARRIOTT’S SON, BILL.
• IN 1969, MARRIOTT OPENS ITS FIRST
INTERNATIONAL HOTEL IN ACAPULCO, MEXICO.
• MARRIOTT PARTNERS WITH SUN LINE, BECOMING
THE FIRST LODGING COMPANY TO ENTER THE
CRUISE BUSINESS.
7. PRESENT STATUS
• TODAY THE MARRIOTT GROUP OWNS MORE
THAN 5,700+ PROPERTIES OFFERING MORE
THAN 1.1 MILLION ROOMS ACROSS 30 BRANDS
IN OVER 110 COUNTRIES.
• IN 2012 MARRIOTT ACQUIRES GAYLORD HOTELS
BRAND ADDING FIVE HOTELS AND
APPROXIMATELY 2 MILLION SQUARE FEET OF
MEETING AND EVENT SPACE.
• IN 2016, MARRIOTT INTERNATIONAL ACQUIRES
STARWOOD HOTELS & RESORTS, CREATING THE
WORLD’S LARGEST HOTEL COMPANY.
9. FUTURE PLANS
• MARRIOTT INTERNATIONAL’S SELECT-
SERVICE HOTELS TIER ARE PRIMED FOR
UNPRECEDENTED GROWTH IN ASIA-PACIFIC
WITH EXCITING NEW OPENINGS IN 2018.
• THE GROUP IS BUILDING UP THEIR NEW
GRANDEUR IN DOHA.
• ‘MOXY HOTELS’ A 3 STAR HOTEL BRAND OF
THE GROUP ANNOUNCE TO OPEN UP 2700
ROOMS ALL OVER EUROPE
10. THE DESIGN MODEL OF MOXY HOTELS-EUROPE.
THESE HOTELS ARE DESIGN FOCUSED.
11. BRANDS
• THE MARRIOT GROUP HAS A TOTAL OF
28 BRANDS WIDE SPREADING ALL OVER.
THESE BRANDS ARE CATEGORIZED IN 2
CATEGORIES:
1) CLASSIC
2) DISTINCTIVE
12.
13.
14. AWARDS & ACHIEVEMENTS
• MARRIOTT INTERNATIONAL NAMED BEST
INTERNATIONAL HOTEL CHAIN AT TRAVEL
WEEKLY ASIA READERS’ CHOICE AWARDS.
• MARRIOTT INTERNATIONAL’S COACHELLA
ACTIVATION NAMED MOST ORIGINAL
CAMPAIGN BY LE MIAMI 2017 REBELS AWARDS
• VOTED AS THE BEST BUSINESS HOTEL GROUP
AND THE BEST INTERNATIONAL HOTEL
GROUP BY THE BUSINESS TRAVELER AFRICA
AWARDS FOR 2017 HELD IN CAPETOWN.
• MARRIOTT INTERNATIONAL, “BEST
PLACES/WORKPLACE,” AON HEWITT.
15. UNIQUE FEATURES/FACTS
• ELEMENT KUALA LUMPUR IS GREEN
BUILDING INDEX (GBI) CERTIFIED WITH ECO-
FRIENDLY DESIGN AND BEST PRACTICES
INCLUDING A RAINWATER HARVESTING
SYSTEM, INDOOR AIR QUALITY
CO2 MONITOR AND ENERGY-EFFICIENT LED
LIGHTING.
• THE MOXY HOTELS BY MARRIOTT ARE
WORLDS LARGEST FASHION PLATFORMS
HOSTING WORLD DESIGNERS CULTURE-
SHAKING PARTIES EACH YEAR.
16. CHAINS
• THE MARRIOTT GROUP IS WIDESPREAD IN 5
CONTINENTS:
I. ASIA PACIFIC- 600 PROPERTIES
-23 COUNTRIES
II. MIDDLE EAST & AFRICA- 244 PROPERTIES
-29 COUNTRIES
III. EUROPE- 533 PROPERTIES
-40 COUNTRIES
IV. CARIBBEAN & LATIN AMERICA-221 PROPERTIES
-32 COUNTRIES
V. UNITED STATES & CANADA-4634 PROPERTIES
-2 COUNTRIES
17. JW MARRIOTT CHANDIGARH
SITUATED IN THE CITY'S BUSINESS DISTRICT,
NEAR SECTOR 35, THE HOTEL GREETS YOU WITH
REFINED LUXURY AND A MODERN SENSE OF
STYLE. ALL ACCOMMODATIONS ARE DESIGNED
WITH GUESTS COMFORT IN MIND, AND ARE
APPOINTED WITH PILLOW TOP BEDDING,
RESORT-STYLE MARBLE BATHROOMS AND FLAT-
SCREEN TVS. THEY OFFER ALL OF THE FACILITIES
BEFITTING A 5-STAR HOTEL, INCLUDING AN
INDOOR/OUTDOOR ROOFTOP POOL, A FITNESS
CENTER AND EXCEPTIONAL DINING AT SEVERAL
ON-SITE RESTAURANTS.