This document discusses creating the right social user experience. It covers providing contextual, aggregated, and accessible experiences across mobile, desktop and cloud platforms. The social user experience can integrate with enterprise systems like CRM, ERP and SharePoint to provide updates on deals, documents, tasks and employee information. The goal is to enable a social experience for employees wherever they are.

1. How To Create the ‘Right’
Social User Experience
January 2013
Yaacov Cohen BusinessNext
Co‐founder & CEO Las Vegas, NV
@yaacovc
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2. The Consumer User Experience
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3. The Enterprise User Experience
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4. 4

5. Aggregated User
Experience
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6. 6

7. 7

8. Contextual User
Experience
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9. 9

10. Accessible
From Anywhere
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11. Aggregated Contextual Accessible
Mobile Desktop Cloud
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12. Social User Experience for
the Enterprise
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13. Social
CRM
Mary Ghomby closed a $300K op with BDSF HR
Katie Fredrickson was promoted to Senior
Acct Exec for Optima on 9 June 2012
Sam Cooper uploaded Topx‐proposal.doc in
Finance/Tax
Sam Cooper closed a $450K op with Grants
Donna Kalso uploaded Optima. docx in
Sales/Proposals
Donna Kalso added Mary Ghomby as
colleague
Donna Kalso was promoted to Senior Acct ERP
Exec for Optima on 9 June 2012
SharePoint
Eliot Bush tagged Grants on 9 June 2012
Sam Cooper closed a $320K op with ACC
closed a $250K op with Grants
Mary Ghomby downloaded acme version 3.2
on 11 June 2012
Donna Kalso was promoted to Senior Acct
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14. Social User Experience….
Everywhere
In the Office. On the road. On run. Wherever.
On the desktop. In Outlook On the iPad. On the iPhone In the cloud
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15. Stay in Touchlp
January 2013
Yaacov Cohen BusinessNext
Co‐founder & CEO Las Vegas, NV
@yaacovc
15