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ACOs: Strategies for
Interdisciplinary Management


         Presented by:
       Kris Mastrangelo
      OTR/L, MBA, NHA
Speaker Disclosure

   I have commercial interests in the following:

     I am the CEO/President at Harmony Healthcare
     International

     HHI provides reimbursement and compliance
     consulting for the long-term care industry




                                                    2
Welcome & Thank You



                                       “Widen Your Gaze”
                                           ~Sherlock Holmes




Copyright © 2012 All Rights Reserved        Harmony Healthcare International, Inc.   3
Objectives


              The learner will be able to summarize
              goals of ACOs
              The learner will be able to identify and
              articulate examples of the ACO process
              The learner will be able to identify
              strategies for interdisciplinary
              management of ACOs

Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   4
Accountable Care Organizations



                “It is not the strongest of the species
                that survive, nor the most intelligent
                 that survive. It is the one that is the
                      most adaptable to change.”
                                       ~Charles Darwin



Copyright © 2012 All Rights Reserved      Harmony Healthcare International, Inc.   5
Accountable Care Organizations

      “Voluntary groups of physicians, hospitals, and other health
      care providers that are willing to assume responsibility for the
      care of a clearly defined population of Medicare beneficiaries
      attributed to them on the basis of patients’ use of primary care
      services.
      If an ACO succeeds in both delivering high-quality care or
      improving care and reducing the cost of that care below what
      would otherwise have been expected, it will share in the
      savings it achieves for Medicare.”

      The New England Journal of Medicine (NEJM), October 20, 2011
      Making Good on ACOs’ Promise – The Final Rule for the Medicare Shared Savings Program
      Donald M. Berwick MD, Administrator, CMS


Copyright © 2012 All Rights Reserved     Harmony Healthcare International, Inc.               6
Team Medicine

                  First building blocks of integrated
                  team medicine: Model, data and
                  leadership
                  Create a care team that maximizes
                  impact for patients
                  Build a physician culture of
                  multidisciplinary practice


Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   7
Team Medicine

                  1. An integrated, flexible physician
                  model

                  “Multispecialty group medical practice
                  maximized physicians’ abilities to care for
                  patients through doctor-to-doctor
                  consultation, through the training and
                  mentoring of young physicians, and through
                  the inherent quality controls built into the
                  group”


Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   8
Team Medicine

                2. Physician-Friendly Data
                  Yields evidence-based medicine




Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   9
Team Medicine

              3. Rethink physician leadership
                  “We recruit physicians with a sense that we’re a
                  group practice. We stand for quality. We measure
                  quality and results. We think it’s important that we
                  tell patients we’re going to give them the kind of
                  quality they deserve. You then orient, evaluate, and
                  promote people based on the same set of values and
                  expectations. Eventually you end up with a culture
                  that is very comfortable with a focus on
                  quality, measurement, comparison, and
                  improvement.”
                  Jack Cochran, MD

Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   10
Healthy Bones:
Tests and Prescriptions to Prevent
           Problem:
                    In 2010, osteoporosis was the ninth most costly major illness
                    among the top 5% highest cost Medicare beneficiaries
                    In 2005, 2 million fractures cost the United States $17 billion
                    for both acute and long-term care. By 2025, the annual
                    fracture rate is expected to increase by 50% to about 3 million
                    at a cost of $25 billion per year.
                    On average, 24% of patients presenting with a osteoperosis-
                    related fracture die within one year, and the mortality rate of
                    men exceeds women
                    Only 21% of women age 67 or older who have had an
                    osteoporosis-related fracture had a bone mineral density test
                    or a drug prescription to treat or prevent osteoporosis in the
                    six months after the fracture
           * Information provided by Kaiser Permanente




Copyright © 2012 All Rights Reserved                     Harmony Healthcare International, Inc.   11
Healthy Bones
           Solution:
                    Care managers, primary care physicians, and surgeons
                    use daily reports generated from the electronic health
                    record to identify members at risk for osteoporosis
                    and fractures
                    Care managers coordinate care for these patients to
                    close care gaps
                    Working together, the team provides patients with
                    education, screening, treatments, and monitoring as
                    needed. The multidisciplinary team includes:
                    Orthopedic
                    surgeons, endocrinologists, gerontologists, family
                    practitioners, internists, rheumatologists, gynecologists
                    , physical therapists, disease/care
                    managers, radiologists and member education
Copyright © 2012 All Rights Reserved     Harmony Healthcare International, Inc.   12
Healthy Bones
           Impact:
                    Annual bone density screening rates increased by
                    474% from 2002 to 2009
                    People on anti-osteoporosis medications
                    increased by 214% from 2002 to 2009
                    Over 45% reduction in rate of hip fractures
                    (preventing >1400 hip fractures) by 2010
                    If the Healthy Bones approach were adopted in
                    the United States, the country could achieve a 25%
                    reduction in the rate of hip fractures, preventing
                    75,000 hip fractures per year


Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   13
Improvement Standard
              As the New York Times reported on its front page Tuesday,
              Reuters (10/24, Morgan) reports that the Obama
              Administration has proposed a settlement to a class-action
              lawsuit, promising to broaden current Medicare regulations
              to allow coverage to "maintain the patient's current
              condition or ... prevent or slow further deterioration."
              Previously, beneficiaries had to demonstrate improvement to
              continue to receive coverage, the change will likely benefit
              thousands of Americans with degenerative conditions like
              multiple sclerosis, Parkinson's, and cerebral palsy.

              An HHS spokeswoman said the settlement merely "clarifies"
              current policy, and continued, "We expect no changes in
              access to services or costs."

Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   14
Improvement Standard
                The case, Jimmo v. Sebelius, resulted in a focus on
                skilled service delivery in the context of maintenance
                programs

                Historically, patients with chronic conditions and
                anticipated functional deterioration were considered
                skilled for the establishment of a maintenance
                program

                This settlement now allows for coverage of the actual
                delivery of maintenance therapy by licensed nurses
                and therapy professionals
Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   15
Improvement Standard
     Current Medicare skilled guidelines state:

              The services must be provided with the expectation,
              based on the assessment made by the physician of the
              patient’s restoration potential, that the condition of the
              patient will improve materially in a reasonable and
              generally predictable period of time,

              Or the services must be necessary for the establishment
              of a safe and effective maintenance program


Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   16
Improvement Standard
The Proposed Settlement:
        “Instead, providers, contactors, and adjudicators must recognize
        “maintenance” coverage and a beneficiary’s need for skilled care that is
        performed or supervised by professional nurses and therapists.”

        The manual revisions will clarify that, under the Skilled Nursing Facility,
        Home Health, and Outpatient Therapy maintenance coverage standards,
        skilled therapy services are covered when an individualized assessment of the
        patient’s clinical condition demonstrates that the specialized judgment,
        knowledge, and skills of a qualified therapist (“skilled care”) are necessary for
        the performance of a safe and effective maintenance program

        Such a maintenance program to maintain the patient’s current condition or to
        prevent or slow further deterioration is covered so long as the beneficiary
        requires skilled care for the safe and effective performance of the program

Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.        17
Improvement Standard

                Quality Care is our number one objective

                Harmony embraces the OBRA 87 regulations which
                require facilities to provide services to meet “the
                highest practicable physical, medical and
                psychological well-being” of every resident

                This practice has been our standard since its inception.
                This new Improvement Standard, further supports
                our core values as providers of specialized services
                to the post acute care population.

Copyright © 2012 All Rights Reserved   Harmony Healthcare International, Inc.   18
Continuum of Care Post Discharge


                      “When the asthma attack is done, the
                      patient goes home, and the game’s
                      over. No one is accountable for any of
                      the follow-up care.”

                      George Halvorson , Chairman & CEO
                      Kaiser Permanente




Copyright © 2012 All Rights Reserved              Harmony Healthcare International, Inc.   19
ACOs: Strategies for Interdisciplinary Management
                  To be continued…


To hear more about these introductory slides,
and all that is still to come, please join me:


                  • Saturday, April 13th
                     • 8:30-10:00am
                  • Room Kissimmee A

                     Kris Mastrangelo, President & CEO
                      Harmony Healthcare International
                     http://www.harmony-healthcare.com/
                  Tweet me your questions! @KrisMastrangelo




Copyright © 2012 All Rights Reserved              Harmony Healthcare International, Inc.   20

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ACO Strategies for Interdisciplinary Management

  • 1. ACOs: Strategies for Interdisciplinary Management Presented by: Kris Mastrangelo OTR/L, MBA, NHA
  • 2. Speaker Disclosure I have commercial interests in the following: I am the CEO/President at Harmony Healthcare International HHI provides reimbursement and compliance consulting for the long-term care industry 2
  • 3. Welcome & Thank You “Widen Your Gaze” ~Sherlock Holmes Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 3
  • 4. Objectives The learner will be able to summarize goals of ACOs The learner will be able to identify and articulate examples of the ACO process The learner will be able to identify strategies for interdisciplinary management of ACOs Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 4
  • 5. Accountable Care Organizations “It is not the strongest of the species that survive, nor the most intelligent that survive. It is the one that is the most adaptable to change.” ~Charles Darwin Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 5
  • 6. Accountable Care Organizations “Voluntary groups of physicians, hospitals, and other health care providers that are willing to assume responsibility for the care of a clearly defined population of Medicare beneficiaries attributed to them on the basis of patients’ use of primary care services. If an ACO succeeds in both delivering high-quality care or improving care and reducing the cost of that care below what would otherwise have been expected, it will share in the savings it achieves for Medicare.” The New England Journal of Medicine (NEJM), October 20, 2011 Making Good on ACOs’ Promise – The Final Rule for the Medicare Shared Savings Program Donald M. Berwick MD, Administrator, CMS Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 6
  • 7. Team Medicine First building blocks of integrated team medicine: Model, data and leadership Create a care team that maximizes impact for patients Build a physician culture of multidisciplinary practice Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 7
  • 8. Team Medicine 1. An integrated, flexible physician model “Multispecialty group medical practice maximized physicians’ abilities to care for patients through doctor-to-doctor consultation, through the training and mentoring of young physicians, and through the inherent quality controls built into the group” Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 8
  • 9. Team Medicine 2. Physician-Friendly Data Yields evidence-based medicine Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 9
  • 10. Team Medicine 3. Rethink physician leadership “We recruit physicians with a sense that we’re a group practice. We stand for quality. We measure quality and results. We think it’s important that we tell patients we’re going to give them the kind of quality they deserve. You then orient, evaluate, and promote people based on the same set of values and expectations. Eventually you end up with a culture that is very comfortable with a focus on quality, measurement, comparison, and improvement.” Jack Cochran, MD Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 10
  • 11. Healthy Bones: Tests and Prescriptions to Prevent Problem: In 2010, osteoporosis was the ninth most costly major illness among the top 5% highest cost Medicare beneficiaries In 2005, 2 million fractures cost the United States $17 billion for both acute and long-term care. By 2025, the annual fracture rate is expected to increase by 50% to about 3 million at a cost of $25 billion per year. On average, 24% of patients presenting with a osteoperosis- related fracture die within one year, and the mortality rate of men exceeds women Only 21% of women age 67 or older who have had an osteoporosis-related fracture had a bone mineral density test or a drug prescription to treat or prevent osteoporosis in the six months after the fracture * Information provided by Kaiser Permanente Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 11
  • 12. Healthy Bones Solution: Care managers, primary care physicians, and surgeons use daily reports generated from the electronic health record to identify members at risk for osteoporosis and fractures Care managers coordinate care for these patients to close care gaps Working together, the team provides patients with education, screening, treatments, and monitoring as needed. The multidisciplinary team includes: Orthopedic surgeons, endocrinologists, gerontologists, family practitioners, internists, rheumatologists, gynecologists , physical therapists, disease/care managers, radiologists and member education Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 12
  • 13. Healthy Bones Impact: Annual bone density screening rates increased by 474% from 2002 to 2009 People on anti-osteoporosis medications increased by 214% from 2002 to 2009 Over 45% reduction in rate of hip fractures (preventing >1400 hip fractures) by 2010 If the Healthy Bones approach were adopted in the United States, the country could achieve a 25% reduction in the rate of hip fractures, preventing 75,000 hip fractures per year Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 13
  • 14. Improvement Standard As the New York Times reported on its front page Tuesday, Reuters (10/24, Morgan) reports that the Obama Administration has proposed a settlement to a class-action lawsuit, promising to broaden current Medicare regulations to allow coverage to "maintain the patient's current condition or ... prevent or slow further deterioration." Previously, beneficiaries had to demonstrate improvement to continue to receive coverage, the change will likely benefit thousands of Americans with degenerative conditions like multiple sclerosis, Parkinson's, and cerebral palsy. An HHS spokeswoman said the settlement merely "clarifies" current policy, and continued, "We expect no changes in access to services or costs." Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 14
  • 15. Improvement Standard The case, Jimmo v. Sebelius, resulted in a focus on skilled service delivery in the context of maintenance programs Historically, patients with chronic conditions and anticipated functional deterioration were considered skilled for the establishment of a maintenance program This settlement now allows for coverage of the actual delivery of maintenance therapy by licensed nurses and therapy professionals Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 15
  • 16. Improvement Standard Current Medicare skilled guidelines state: The services must be provided with the expectation, based on the assessment made by the physician of the patient’s restoration potential, that the condition of the patient will improve materially in a reasonable and generally predictable period of time, Or the services must be necessary for the establishment of a safe and effective maintenance program Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 16
  • 17. Improvement Standard The Proposed Settlement: “Instead, providers, contactors, and adjudicators must recognize “maintenance” coverage and a beneficiary’s need for skilled care that is performed or supervised by professional nurses and therapists.” The manual revisions will clarify that, under the Skilled Nursing Facility, Home Health, and Outpatient Therapy maintenance coverage standards, skilled therapy services are covered when an individualized assessment of the patient’s clinical condition demonstrates that the specialized judgment, knowledge, and skills of a qualified therapist (“skilled care”) are necessary for the performance of a safe and effective maintenance program Such a maintenance program to maintain the patient’s current condition or to prevent or slow further deterioration is covered so long as the beneficiary requires skilled care for the safe and effective performance of the program Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 17
  • 18. Improvement Standard Quality Care is our number one objective Harmony embraces the OBRA 87 regulations which require facilities to provide services to meet “the highest practicable physical, medical and psychological well-being” of every resident This practice has been our standard since its inception. This new Improvement Standard, further supports our core values as providers of specialized services to the post acute care population. Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 18
  • 19. Continuum of Care Post Discharge “When the asthma attack is done, the patient goes home, and the game’s over. No one is accountable for any of the follow-up care.” George Halvorson , Chairman & CEO Kaiser Permanente Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 19
  • 20. ACOs: Strategies for Interdisciplinary Management To be continued… To hear more about these introductory slides, and all that is still to come, please join me: • Saturday, April 13th • 8:30-10:00am • Room Kissimmee A Kris Mastrangelo, President & CEO Harmony Healthcare International http://www.harmony-healthcare.com/ Tweet me your questions! @KrisMastrangelo Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 20