Training Project ppt

1. presentation on six – weeks industrial training at standard chartered BANK Presented By: Harpreet Kaur MBA 2A

2. Chapter-I (Introduction) Company Introduction Founded --1853 Headquarters -- London Key people -- John Peace (Chairman) Industry -- Banking Products -- Financial Services Operating Profit -- $15184 m (2009) Profit before taxation -- $5151 m (2009) Employees -- 77326 (2009)

3. Contd.. Branches - 1700 (world) - 90 (India) - 3 (Punjab) Head quarters in India - Mumbai CEO in India - Neeraj Swaroop

5. DIFFERENT PRODUCT AND SERVICES OF STANDARD CHARTERED BANK IN RETAIL BANKING

7. contd..

8. NRI Accounts

9. Other services

10. Organisation chart of standard chartered Chairman of Board ( John Peace ) Asia Jaspal Bindra Risk Mgt Rudy Markham Wholesale Banking Mike Rees C FO Richard Medding Peopl Property, Assurance Tim Miller Secretary Anniemarie Durbin) Consumer Banking Steve Bebertamini H R Tracy Clark

11. Organisation chart in case of branch

15. contd…

17. BANKING RATIOS Return on Equity = Net Income Shareholder’s equity Table 5.1

18. contd… Return on Assets = Net Operating Income Total Assets Table 5.2

19. contd… Shareholder’s equity to assets = Shareholder’s equity Total Assets Table 5.3

20. contd… Loans to Assets = Loans Total assets Table 5.5

21. Trend analysis EPS (Earning Per Share) = Profit after interest and tax No. of equity shares Fig 6.1

22. contd… Trend of Net Profit: Fig 6.2

23. contd… Trend in Interest Earned Fig 6.3

24. Contd… Trend in Interest Expended Fig 6.4

25. Introduction of Project

26. Project Title

27. Retail Banking

28. Objectives of Study

29. Research Methodology

33. Data Analysis And Interpretation

34. Dealings with Banks Table no-4.3 N1=50 N2=50 *Figure in the parenthesis indicates percentage

35. No. of years of association with banks Table no-4.4 *Figure in the parenthesis indicates percentage N1=50 N2=50

36. Services availed by customers Table no-4.5 *Multiple responses N1=50 N2=50

37. Degree of awareness among customers regarding services Table no-4.6 N1=50 N2=50

38. Type of account in the bank Table no-4.7 N1=43 *Figure in the parenthesis indicates percentage N2=39

39. Usage of ATM by customers Table no-4.8 *Figure in the parenthesis indicates percentage N1=50 N2=50

40. Problems faced by customers while using ATM Table no-4.9 N1=28 N2=29 *Figure in the parenthesis indicates percentage

41. Type of Credit Cards used Table no-4.10 *Figure in the parenthesis indicates percentage N1=17 N2=20

42. Mode of payment of credit card bills Table no-4.11 N1=17 N2=20 *Figure in the parenthesis indicates percentage

43. Type of insurance policy customers have Table no-4.12 * Multiple Responses N1=22 N2=21

44. Mode of payment of premium of insurance policy Table no-4.13 *Figure in the parenthesis indicates percentage N1=22 N2=21

45. Level of satisfaction Table no-4.14 N1=50 N2=50

46. Finding And Suggestions

51. Thanks