1. HHAASSSSAANN LLAAHHJJII
Flat No 1901-Al-Muteena, DUBAI
Cell #: 052-6210209, Email: hassan_lahji@yahoo.com
Personalsummary
A highly experienced professional who possess the required level of retail
Management know how needed to inspire, lead, develop and motivate staff.
Thereby helping them to achieve outstanding results through passion, innovation and
support. Key qualities include innovation in product range and responsiveness to
market trends, as well as being able to give superb product knowledge and training
to staff so they can deliver industry leading advice and service to customers.
Having a real passion for retailing, with a strong desire to exceed customer
expectations. Currently looking for a suitable position with a exciting retailer who
Promotes from within and rewards achievers.
Work Experience
DEPUTY STORE MANAGER – SUN & SAND SPORTS DUBAI – UAE(IBN-BATTUTA)
Areas of expertise
Stocks management
People management
Cash management
Merchandising
standards
Sales analysis
Communication
Operation
Management
Duties and Responsibilities
Driving and maximum the sale and profitability of the store to achieve
growth.
Monitoring and review staff and store performance on regular basis.
Driving sales though maximising team performance
Monitoring competitor activity, identifying sales opportunities within the
store
Use customer feedback to make business improvements within the store
Ensure communication is effective throughout store & back to brand team
Manage manpower planning according to needs of business, whilst
considering trading patterns/events
Weekly /daily analysis of commercial reports & implementation of action
plans where necessary
Implement store layout, visual merchandising, stock & fixture positioning
according to brand guidelines. Manage stock replenishment & availability,
product launches and promotions
Implementing & reviewing all stock loss prevention controls
Managing a team including; in store training, motivation.
2. STORE SUPERVISOR – SUN & SAND SPORTS DUBAI – UAE (IBN BATTUTA)
Jan 2013 – Oct
2012
Worked as Store Supervisor in Sun & Sand Sports and handle the operations
including the following tasks:
To assist the store manager in leading, directing and motivating the sales
team in order to achieve the overall corporate sales objectives
Ensure smooth operation on the floor and helping existing staff to produce
and maintain effective and efficient service level to our customers
To assist the store manager in revising and implementing the sales
strategies plans
To assist the store manager in generating sales opportunities by identifying
appropriate business targets
To assist the management in providing a professional and excellent level
of customer service with existing and new customers
Communicate store marketing, sales, inventory and merchandise-handling
concerns & opportunities to management on a regular basis which also
includes managing stock levels and making key decisions about stock
control;
Handle customer issues, resolution and communicate escalate issues to the
management
Create reports showing sales%, top seller%, and attendance schedules
Ensure all employees adhere to company’s policies and procedures
Communicate all employee related issues, concerns and incidents to the
management
Sun & Sand
Sports UAE.
3. Achievements
Management of Store as well as stock at a very optimum level for Multinational Brands like
Nike, Timberland, Columbia, North Face, Adidas,
Achieved Outstanding Performance Award for Year 2007 at regional level in India
Year 2008 – country award winner in India
Qualification
Year/Duration
2008
Bachelor of commerce
Osmania university
Hyderabad ,AP.
2005 High school Little flower high school.
Computer Skills
MS Office and all ancillary software’s
Retail pro inventory management system
Synthesis Inventory System
Other Skills
Outgoing personality
Dependability up to the required level
Excellent communication and presentation skills
Good leadership and team coordination skills to achieve deadlines
Self accountability through personal periodical reviews
References:
Will be furnished upon request