1. HAYLEY MCGLOTHREN
44071 Traylors Trail | Ponchatoula, LA 70454 | (985-974-2226) | hayley0875@charter.net
OBJECTIVE
An entry-level human resource position to utilize comprehensive skills acquired
through management of my own company as well as marketing / human
resource positions held with other employers.
EDUCATION
Bachelor of Arts, Human Resource Management
Southeastern Louisiana University, Hammond, LA
2014
SKILLS & ABILITIES
Strong interpersonal and organizational skills
Multi-tasker with strong team working abilities who works well under
pressure
Microsoft office literate
EXPERIENCE
Operations Manager / CoOwner
Bart’s A/C & Refrigeration, LLC – Ponchatoula, La.
7/2006 to 2/2011
Responsible for all daily operations to include banking, accounts
receivable and accounts payable, ordering and picking up supplies
Interacted daily with potential as well as existing customers to schedule
residential and commercial service calls. Fielded customers questions or
concerns and forwarded them to the appropriate personnel for follow
up
Handled licensures, tax paperwork, and insurance paperwork
Supervised contract labor during periods of busy time
Operations Administrator
Pilot Travel Center #300- Hammond, La.
8/1992 to 12/2003
Worked as a fill in manager during peak business times and during
training and relocation of managers
Traveled to other centers to train administrators and help set up offices of
new stores
Handled customer service inquiries. Acted as the corporate liaison for
employees regarding inquiries related to benefits, payroll, insurance and
other human resource questions.
Attended management meetings and made suggestions to keep
operations running smoothly
Verified all new hire information to include insurance, 401K, all tax forms.
Upon verification, entered all information to the employee database
Entered vendor invoicing, balanced cash receipts, handled banking,
ordered supplies, performed audits when needed
Supervised shift breaks
On call if the manager could not be reached to resolve issues or problems
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