2. INTERACTEASY
★ InteractEasy helps you have a voice & text based communication with your
WHAT visitors from your website
★ Install a light-weight 2KB widget on your website and we take care of
HOW everything else!
★ Do you like your visitors to aimlessly wander around your website?
WHY ★ Don’t you want to talk to them and guide them?
★ Aren’t you the best advocate for your product than pretty font or nifty graphics?
3. SAMPLE USE CASE - INTERACTEASY ON
VODAFONE WEBSITE
I go to Vodafone website. And I see a Vodafone Blue Phone banner. I’m interested in knowing how it works.
What are its features, how different is it from other mobiles?
To speak to the Vodafone agent, I click on the Live Support tab
Click on the widget
to start talking
4. SAMPLE USE CASE - INTERACTEASY ON
VODAFONE WEBSITE
Once the customer submits all the details, he is taken to a waiting lounge until an Agent initiates a chat with him
Customer fills
his details
5. SAMPLE USE CASE - INTERACTEASY ON
VODAFONE WEBSITE
Customer interacts with the agent using this interface. He can
have Voice and Text based conversation along with presentation /
image sharing
6. BUSINESS VALUE
Visitor Interaction Voice Conversation
Understand how the visitor has Talking to your customers:
been interacting with your website
before talking to him • Increases loyalty of your brand
Sample:
Visitor #136 was referred to your website by
http://google.com
• Increases the turnaround time
Visitor #136 has been on your website for 20 minutes so
far
Visitor #136 was last seen on /Pricing page • Conveys your thoughts faster
Visitor #136 has browsed the following pages:
/home - 10 times
/pricing - 2 times • Increases your customer’s trust
/features - 3 times on you
Visitor #136 is coming from BOM (IND)
Analysis Pay per Use
Pay as per you use
Get in depth analysis on how your
company agents/representatives Installing InteractEasy requires very
use the platform to interact with less setup effort, get started in a
visitors minute
Helps you to calculate R.O.I Pay when you want to use it and
stop paying when you do not
