1. Dear Sir,
Over than 15 years' experience in sales and department, but
still seeking a lot of progress, Looking forward to work in
your company to see its possibilities, I think it might help
me to raise my level professional in the amount of
development that fits with modern developments current
and I think I also have the adequate skills that can help me
too in the development of my career and I believe that I do
have a constituents for this work and that because I have a
good experiences for this works.
All information's about my experience& education in my
consigned C.V.
I hope I'll be qualified for your job, and hearing from you
soon as possible.
Your,
Faithful
Heba Fadel
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2. Heba Kamal Fadel El-Jamal.
Contact information
Residency Address: AL Harm – Giza -Egypt.
Tel: +20235689415
Mobile: +201012562070
E-mail: hebamood80@hotmail.com
Personal Information
Birthday: 04/01/1980
Nationality: Egyptian
Marital status: Single
UAE Drive license
Flexible to work in any area inside & outside Egypt ( traveling(
Computer skills:
*Word: excellent. *Power Point: good
*Excel: good.
*Windows program: very good
*Internet: very good
Languages:
First Language: Arabic Evaluation: Excellent
Second Language: English Evaluation: very good
Third Language: Turkey Evaluation: good
Education:
Certifications:
1-University certification from 6th October high Institute of management Sciences
Faculty: A “B.com. Degree / English section “Department of ‘Financing & Investment
portfolios‘
Graduation year: “May” 2002
Graduation degree: Very goo
Personal skills:
Typing:
Arabic Typing: 90w /min.
English Typing: 80w /min.
Planning and follow-up work activities.
Secretarial and executive secretarial works.
Customer service in line with the laws of the company.
Sales Management and Teamwork.
Work under pressure in a competitive atmosphere.
Couching & leading teams to achieve mandatory goals & sales target as per determined.
Deal with the problems of clients for works.
I have high communication skills.
Training sales staff for [Indoor –Outdoor & Exhibitions sale.[
Preparing a hall month Rota.
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3. Experiences
Apparel Group – La Vie en Rose ( Lingerie Store) – Sahara city
center -Sharjah
Store Manager.
From
28/01/2016 – 12/08/2016
- Organizing and following up all sales process.
- - Follow up all the stander instructions and reporting to the Operation Manager.
- - Achieve sales target as per determined.
- Preparing staff schedule
- Merchandize store every new lunch depends on season with or without brand guide.
- Giving highest level of Customer service.
- Give all the training Staff needs on visual merchandize or customer service and selling
behaviors .
*****************
Al Khayyat group – Petit Bateau – Dubai Mall
Senior assistant SM.
From: 30/04/2015 – To: 18/01/2016
Organizing and following up all sales process.
- Follow up all the stander instructions and reporting to store Manager.
- Achieve sales target as per determined.
Merchandize store every new lunch depends on season with or without brand guide.
Giving highest level of Customer service.
Give all the training Staff needs on visual merchandize or customer service behavior.
*****************
Fortnum & Mason (Piccadilly London)
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4. Dubai Mall UAE – Dubai.
Sale Executive & Brand Ambassador For Emirates Palace
Events
From: 28/04/2014 – To: 29/ 04/ 2015
- Organizing and following up all sales process.
- Member of the marketing team inside the store.
- Follow up all the stander instructions and reporting to Retail Manager.
- Responsible for the personal shopping for the VIP customers.
- Responsible for the Hamper section in the store.
- Responsible for following up with the staff the necessary training for the luxury customer
service steps.
- Handling sale process between W/H and store.
- Achieve sales target as per determined.
- Fortnum's ambassador for Emirates Palace Events.
****************
Liwa trading company-Abu Dhabi-UAE
La’ senza brand [lingerie wear] – Sahara center – Sharjah - UAE
Assistant Store in charge
From: 25/04/2012 – To: 26/04/2014
Merchandize store every new lunch depends on season with or without brand guide.
Giving highest level of Customer service.
Give all the training Staff needs on visual merchandize or customer service behavior.
Preparing the daily coaching massage.
Preparing the ISOS daily reports.
Filling the daily e-mails and answering what need to.
Insuring to achieve the daily sale target.
**************
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