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Never waste a chance:
preparing for interviews
So, are you a good candidate or a weak candidate?
Do you know how to maximise your impact at interview?
We’ve written this paper with you in mind.
It’s not a simple tip sheet.
But it will repay reading.
It may even be the most valuable
10 minutes reading you ever do.




Let’s begin >>




          PERSONAL CAREER ADVOCATES

   R
          RICHMOND
                                                        +44 (0)20 8835 7082
   S




                                                        info@richmondsolutions.co.uk
                                                        richmondsolutions.co.uk
The Weak Candidate
Weak candidates come in many forms. They may not simply be
someone who is a poor match for the job in question. They
may actually be a good match, but fail to put this over in their
paperwork or at interview, missing prime opportunities.

Weak candidates have one particular thing in common: poor
preparation. This means that they miss out not just on one
opportunity but on many. In fact, for a weak candidate, getting
a new role becomes purely a game of chance. They learn the
hard way, if at all, and, maybe, get an interview with a company
that they know well.

What’s more, badly prepared candidates tend to be less
confident in the room and this will have an inevitable impact
on their performance, no matter their true potential.




           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                   BACK   HOME   NEXT
The Good Candidate

In a competitive market, you need to      None of this is wrong and is better than
perform at your best in every interview   nothing. However, to be a truly good
to secure the job you want. From your     candidate you need to do more – in
earliest meetings with careers advisors   other words, you need to do some
you will have been told that you must     proper research. Ideally, this should start
always prepare for an interview. What     with your application but at the latest,
does this mean? Do you:                   in-depth research should begin the
                                          moment you know you have an
• Read a bit about the company?           interview. This should involve:
• Check over your application and
  make sure that it answers the job       • Understanding the
  description?                              company/organisation
• Rehearse a few questions and            • Understanding the role
  answers?                                • Understanding who you
                                            are talking to

                                          Let’s look at all three
                                          of these vital steps.




          PERSONAL CAREER ADVOCATES

   R
          RICHMOND
   S




                                                                                        BACK   HOME   NEXT
Understanding the organisation
Put yourself in the shoes of the employer:       • What is the direction of the company?           In drawing this together, you may find it useful
what do they value and what will make them         Is it on the way up or the way down?            to write a SWOT (or strengths, weaknesses,
say “yes” to you? Reaching an adequate answer      Is it a market leader or a pretender to the     opportunities and threats) analysis. This is not
to this requires travelling some hard research     crown? Is it looking to expand its offering     only a good way of bringing some order to
yards. We recommend that you find answers          or is it refocusing on a core service area or   your research, providing you with a useful
to the following questions:                        product range?                                  summary to which you can refer, but it may also
                                                 • What is its financial position?                 help you in drawing up questions to ask at the
• What is the purpose of the company/            • Who are the competitors?                        interview.
  organisation? In other words, is it a public     How does their proposition differ
  company, owner-managed, a charity, a public      and what is their proposition vis-à-vis
  body, a social enterprise, etc?                  the company/organisation that you are
• What are the company’s values? In other          interviewing with?
  words, what do the people who run it and       • What market is the company/organisation in?
  those who already work there hold dear?          Why would someone choose to come to
  Can you also work to these values?               them or buy from them as opposed to a
                                                   competitor? What are its USPs?




          PERSONAL CAREER ADVOCATES

   R
          RICHMOND
   S




                                                                                                                                BACK       HOME       NEXT
What your SWOT Analysis might look like:
JZT Manufacturing
Strengths:                                 Weaknesses:                              Opportunities:                           Threats:
• JZT has an established product           • The Delta range has flopped since      • There is demonstrable demand for       • A Chinese company has recently
  range with a loyal customer                its launch two years ago.                JZT’s products in India and China.       entered the market and is offering
  following.                               • JZT in the UK has recently been        • They have just signed an agency          a similar range for approximately
• JZT enjoys strong brand loyalty,           through a round of redundancies          agreement with the largest sales         half the price.
  especially in its domestic, UK             which may have unsettled the             agent for these products in South      • There has been a drop in demand
  market.                                    remaining employees.                     America.                                 for JZT’s products in their core
• JZT is making good progress in the       • Despite two attempts in the past       • They have recently opened a              European market.
  Russian market, which it entered           10 years, they have failed to gain a     factory in South-East Asia, allowing   • The Lugano range from Bottega
  three years ago.                           real foothold in the US market.          them to manufacture on a cost-           Lampi is acquiring market
• Their Omicron range is the UK            • While being one of the earliest          competitive basis.                       dominance in its class, at the
  market leader in its field, while Eta,     manufacturers in the market, JZT                                                  expense of JZT’s Sampi range.
  Iota and Xi are all in their               have been slow to embrace                                                       • The strength of Sterling versus the
  respective top tens.                       emerging technologies.                                                            Renimbi is damaging JZT’s export
• JZT have a high-profile and widely-                                                                                          sales.
  respected Chief Executive.




           PERSONAL CAREER ADVOCATES

    R
           RICHMOND
   S




                                                                                                                                     BACK       HOME        NEXT
Information sources
The kinds of information sources that you should use to     • For information on competitors, make a search on the
bring this information together are:                          internet on the service or industry in question and/or
                                                              find market reports. In the case of the latter, some will
• The company’s or organisation’s own website.                have tables of contents freely available online from
• Company reports. For public companies, charities and        which you may be able to derive the names of the
  public bodies, these will usually be available on their     competing companies so you can do further research
  own website. Where the information is not on their          yourself.
  own website, the information for UK companies (no
  matter how small) is available on the Companies           With this kind of knowledge under your belt, you are in
  House website (www.companieshouse.gov.uk);                a far stronger position to differentiate what you can offer
  and for charities you can refer to the Charities          the company/organisation you are applying to. It will give
  Commission (www.charitycommision.gov.uk).                 you a better idea about whether you want to join it and
• The news. Try Google News (or similar) but                will help you tailor your responses accordingly.
  if you can get access to online news archives
  like Factiva or Lexis Nexis through a library,
  all the better.




           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                          BACK   HOME   NEXT
Understanding the Role
There are some basics that you should check at          you must get a strong grip on what it involves.
the outset if at all possible. These include whether    Obviously, you need to be able to explain the
you will manage a team and, if so, how many people      skills you hope to transfer into the role. However,
are in that team? Similarly, will you hold a budget     at interview you will need to show a thorough
and, if so, how much will it be? How will your          understanding of the role itself, even if you have
performance be measured? For example, will there        undertaken extensive retraining to enter a new
be specific targets that you will need to meet? Will    field.
you be paid a salary or will part of your
remuneration be earned through commission?              Ideally, if you are looking to make such a change,
                                                        your research will have started long before you
If the new job you’re going for is similar to one you   even make an application. If possible, it would be a
have done before, then you will not need to do so       good idea to see if you could shadow someone in
much research. However, even if you are in this         your new chosen profession for a few days. If this is
position, you should ensure you understand where        not possible or time does not allow, there is
the role sits in the potential employer’s               nothing like learning from the horse’s mouth.
organisation and therefore how you will fit in.         Network with people working in that field and,
What may be a pivotal role in some companies            having established a relationship with them, ask if
may be a support role in others. Will you be happy      you can call them to talk about what they do.
being a sideshow if you are used to being at the
centre of things? And visa versa?                       Just telling an interviewer that you have a “lifelong
                                                        passion” for something will not hold much water if
If the role represents a new departure for you,         there is little substantial evidence for that claim.




           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                BACK   HOME   NEXT
Understanding who you are talking to
You must understand the motivations of the              Alternatively, the interviewer may be a hiring        careful how you use this information and don’t
person interviewing you. Their own drivers will         manager. If this is the case, you need to look for    imagine that it’s a good idea to try to create
have a bearing on how they view you as a                what keeps them awake at night and work out           empathy by pretending you have common interests
candidate.                                              what problem you are effectively being brought        if that’s not the case. A friend once put on an
                                                        in to solve.You should be able to work this out       application form that he was keen on clay pigeon
If you are being interviewed by a recruiter from an     from the research you have done into the              shooting when he’d only been once. He came
agency a major consideration will be the bottom         company/organisation.                                 unstuck when it turned out that his interviewer
line.Yes, alas, we mean fees. They need to be                                                                 was a clay pigeon shooting enthusiast and wanted
convinced that you are placeable and that you will      If you are able to, find out a bit about the person   the chance to speak to a fellow fan of the sport at
be credible in the eyes of their client. If you don’t   who will be interviewing you – about their            length. Let’s put it this way, it did nothing for our
convince them of that, you won’t go forward as          interests and what makes them tick. However, be       friend’s credibility.
they will not wish to ruin the relationship with
their client.




           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                                     BACK       HOME        NEXT
Bringing it together
Finally, go back to the job description. With all of
this knowledge to hand, place it in context. When
you look at the competencies it asks for, they
should now make more sense and rather than just
give a bland recitation of how your skills match the
job description, you can properly match them to
the needs of the company/organisation. In other
words, you can give some real colour to your
application and interview.

Never skimp on your research. Even if you get
through the application stage without it, a good
interviewer will find you out. Make the best of
your chances, don’t squander them.




           PERSONAL CAREER ADVOCATES



           RICHMOND
   R
   S




                                                       BACK   HOME   NEXT
Experienced.
Heidi Nicholson is a Partner at Richmond
Solutions. Before becoming a recruiter and then
a personal career advocate, Heidi spent many
years in international marketing consultancy.
Her speciality was competitor intelligence.
Heidi has also worked in politics, and has a
First Class Honours Degree in French and Italian.

Andrew Brown has over 14 years of experience
recruiting senior executives in the private and
public sectors and specialises in devising
recruitment and selection solutions. A trusted
advisor to numerous Chief Executives on
recruitment issues, he has also worked on
leadership team assessments prior to private
equity investment on at least 50 occasions. He has
recruited on both UK-wide and international level
and of note, has delivered assignments in the US,
Croatia, France, Belgium and the Czech Republic.

info@richmondsolutions.co.uk




          PERSONAL CAREER ADVOCATES

   R
          RICHMOND
   S




                                                     BACK   HOME   NEXT
Richmond Solutions offer interview training as one
    of their services. For further details,please contact us at
    info@richmondsolutions.co.uk.

    If you would like a free review of your CV or LinkedIn profile,
    please contact us via our website.

    For updates from Richmond Solutions follow us onTwitter
    @richmondsol and join our LinkedIn group.

    With regular updates and information always appearing on
    our blog,why not come and take a look



    PERSONAL CAREER ADVOCATES

R
    RICHMOND
                                                              +44 (0)20 8835 7082
S




                                                              info@richmondsolutions.co.uk
                                                              richmondsolutions.co.uk

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How to succeed at interview

  • 1. Never waste a chance: preparing for interviews So, are you a good candidate or a weak candidate? Do you know how to maximise your impact at interview? We’ve written this paper with you in mind. It’s not a simple tip sheet. But it will repay reading. It may even be the most valuable 10 minutes reading you ever do. Let’s begin >> PERSONAL CAREER ADVOCATES R RICHMOND +44 (0)20 8835 7082 S info@richmondsolutions.co.uk richmondsolutions.co.uk
  • 2. The Weak Candidate Weak candidates come in many forms. They may not simply be someone who is a poor match for the job in question. They may actually be a good match, but fail to put this over in their paperwork or at interview, missing prime opportunities. Weak candidates have one particular thing in common: poor preparation. This means that they miss out not just on one opportunity but on many. In fact, for a weak candidate, getting a new role becomes purely a game of chance. They learn the hard way, if at all, and, maybe, get an interview with a company that they know well. What’s more, badly prepared candidates tend to be less confident in the room and this will have an inevitable impact on their performance, no matter their true potential. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 3. The Good Candidate In a competitive market, you need to None of this is wrong and is better than perform at your best in every interview nothing. However, to be a truly good to secure the job you want. From your candidate you need to do more – in earliest meetings with careers advisors other words, you need to do some you will have been told that you must proper research. Ideally, this should start always prepare for an interview. What with your application but at the latest, does this mean? Do you: in-depth research should begin the moment you know you have an • Read a bit about the company? interview. This should involve: • Check over your application and make sure that it answers the job • Understanding the description? company/organisation • Rehearse a few questions and • Understanding the role answers? • Understanding who you are talking to Let’s look at all three of these vital steps. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 4. Understanding the organisation Put yourself in the shoes of the employer: • What is the direction of the company? In drawing this together, you may find it useful what do they value and what will make them Is it on the way up or the way down? to write a SWOT (or strengths, weaknesses, say “yes” to you? Reaching an adequate answer Is it a market leader or a pretender to the opportunities and threats) analysis. This is not to this requires travelling some hard research crown? Is it looking to expand its offering only a good way of bringing some order to yards. We recommend that you find answers or is it refocusing on a core service area or your research, providing you with a useful to the following questions: product range? summary to which you can refer, but it may also • What is its financial position? help you in drawing up questions to ask at the • What is the purpose of the company/ • Who are the competitors? interview. organisation? In other words, is it a public How does their proposition differ company, owner-managed, a charity, a public and what is their proposition vis-à-vis body, a social enterprise, etc? the company/organisation that you are • What are the company’s values? In other interviewing with? words, what do the people who run it and • What market is the company/organisation in? those who already work there hold dear? Why would someone choose to come to Can you also work to these values? them or buy from them as opposed to a competitor? What are its USPs? PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 5. What your SWOT Analysis might look like: JZT Manufacturing Strengths: Weaknesses: Opportunities: Threats: • JZT has an established product • The Delta range has flopped since • There is demonstrable demand for • A Chinese company has recently range with a loyal customer its launch two years ago. JZT’s products in India and China. entered the market and is offering following. • JZT in the UK has recently been • They have just signed an agency a similar range for approximately • JZT enjoys strong brand loyalty, through a round of redundancies agreement with the largest sales half the price. especially in its domestic, UK which may have unsettled the agent for these products in South • There has been a drop in demand market. remaining employees. America. for JZT’s products in their core • JZT is making good progress in the • Despite two attempts in the past • They have recently opened a European market. Russian market, which it entered 10 years, they have failed to gain a factory in South-East Asia, allowing • The Lugano range from Bottega three years ago. real foothold in the US market. them to manufacture on a cost- Lampi is acquiring market • Their Omicron range is the UK • While being one of the earliest competitive basis. dominance in its class, at the market leader in its field, while Eta, manufacturers in the market, JZT expense of JZT’s Sampi range. Iota and Xi are all in their have been slow to embrace • The strength of Sterling versus the respective top tens. emerging technologies. Renimbi is damaging JZT’s export • JZT have a high-profile and widely- sales. respected Chief Executive. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 6. Information sources The kinds of information sources that you should use to • For information on competitors, make a search on the bring this information together are: internet on the service or industry in question and/or find market reports. In the case of the latter, some will • The company’s or organisation’s own website. have tables of contents freely available online from • Company reports. For public companies, charities and which you may be able to derive the names of the public bodies, these will usually be available on their competing companies so you can do further research own website. Where the information is not on their yourself. own website, the information for UK companies (no matter how small) is available on the Companies With this kind of knowledge under your belt, you are in House website (www.companieshouse.gov.uk); a far stronger position to differentiate what you can offer and for charities you can refer to the Charities the company/organisation you are applying to. It will give Commission (www.charitycommision.gov.uk). you a better idea about whether you want to join it and • The news. Try Google News (or similar) but will help you tailor your responses accordingly. if you can get access to online news archives like Factiva or Lexis Nexis through a library, all the better. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 7. Understanding the Role There are some basics that you should check at you must get a strong grip on what it involves. the outset if at all possible. These include whether Obviously, you need to be able to explain the you will manage a team and, if so, how many people skills you hope to transfer into the role. However, are in that team? Similarly, will you hold a budget at interview you will need to show a thorough and, if so, how much will it be? How will your understanding of the role itself, even if you have performance be measured? For example, will there undertaken extensive retraining to enter a new be specific targets that you will need to meet? Will field. you be paid a salary or will part of your remuneration be earned through commission? Ideally, if you are looking to make such a change, your research will have started long before you If the new job you’re going for is similar to one you even make an application. If possible, it would be a have done before, then you will not need to do so good idea to see if you could shadow someone in much research. However, even if you are in this your new chosen profession for a few days. If this is position, you should ensure you understand where not possible or time does not allow, there is the role sits in the potential employer’s nothing like learning from the horse’s mouth. organisation and therefore how you will fit in. Network with people working in that field and, What may be a pivotal role in some companies having established a relationship with them, ask if may be a support role in others. Will you be happy you can call them to talk about what they do. being a sideshow if you are used to being at the centre of things? And visa versa? Just telling an interviewer that you have a “lifelong passion” for something will not hold much water if If the role represents a new departure for you, there is little substantial evidence for that claim. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 8. Understanding who you are talking to You must understand the motivations of the Alternatively, the interviewer may be a hiring careful how you use this information and don’t person interviewing you. Their own drivers will manager. If this is the case, you need to look for imagine that it’s a good idea to try to create have a bearing on how they view you as a what keeps them awake at night and work out empathy by pretending you have common interests candidate. what problem you are effectively being brought if that’s not the case. A friend once put on an in to solve.You should be able to work this out application form that he was keen on clay pigeon If you are being interviewed by a recruiter from an from the research you have done into the shooting when he’d only been once. He came agency a major consideration will be the bottom company/organisation. unstuck when it turned out that his interviewer line.Yes, alas, we mean fees. They need to be was a clay pigeon shooting enthusiast and wanted convinced that you are placeable and that you will If you are able to, find out a bit about the person the chance to speak to a fellow fan of the sport at be credible in the eyes of their client. If you don’t who will be interviewing you – about their length. Let’s put it this way, it did nothing for our convince them of that, you won’t go forward as interests and what makes them tick. However, be friend’s credibility. they will not wish to ruin the relationship with their client. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 9. Bringing it together Finally, go back to the job description. With all of this knowledge to hand, place it in context. When you look at the competencies it asks for, they should now make more sense and rather than just give a bland recitation of how your skills match the job description, you can properly match them to the needs of the company/organisation. In other words, you can give some real colour to your application and interview. Never skimp on your research. Even if you get through the application stage without it, a good interviewer will find you out. Make the best of your chances, don’t squander them. PERSONAL CAREER ADVOCATES RICHMOND R S BACK HOME NEXT
  • 10. Experienced. Heidi Nicholson is a Partner at Richmond Solutions. Before becoming a recruiter and then a personal career advocate, Heidi spent many years in international marketing consultancy. Her speciality was competitor intelligence. Heidi has also worked in politics, and has a First Class Honours Degree in French and Italian. Andrew Brown has over 14 years of experience recruiting senior executives in the private and public sectors and specialises in devising recruitment and selection solutions. A trusted advisor to numerous Chief Executives on recruitment issues, he has also worked on leadership team assessments prior to private equity investment on at least 50 occasions. He has recruited on both UK-wide and international level and of note, has delivered assignments in the US, Croatia, France, Belgium and the Czech Republic. info@richmondsolutions.co.uk PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 11. Richmond Solutions offer interview training as one of their services. For further details,please contact us at info@richmondsolutions.co.uk. If you would like a free review of your CV or LinkedIn profile, please contact us via our website. For updates from Richmond Solutions follow us onTwitter @richmondsol and join our LinkedIn group. With regular updates and information always appearing on our blog,why not come and take a look PERSONAL CAREER ADVOCATES R RICHMOND +44 (0)20 8835 7082 S info@richmondsolutions.co.uk richmondsolutions.co.uk