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Social Media Landscape
Keiretsu Forum Northwest - Academy
02.25.10




                                     building social brands
                                                          ™
Nology Media | Seattle

• Social Media Program Management
  and Social Public Relations Firm

• End-to-end Social Media Integration,
  Content Development, Monitoring, and
  Measurement for Business

• Primary Focus Technology, Healthcare,
  Non-Profit, and Consumer Brands

                   2                 building social brands™
building social brands™
Agenda


• The Platforms
• The Business Case
• How to Make Social Media Work

                 4                building social brands™
building social brands™
A Conversation Prism

• Social media is defined by
  conversation, interaction, & discovery

• Early efforts personal (email, IM)
• Today, social media has evolved into
  every facet of interpersonal
  communication and commerce.


                    6                 building social brands™
You + Me + Mutual Value = <3>




                          building social brands™
Source: Brian Solis & JESS3




                              building social brands™
building social brands™
building social brands™
Source: Brian Solis & JESS3




                              building social brands™
Agenda


• The Platforms
• The Business Case
• How to Make Social Media Work

                 12               building social brands™
building social brands™
•   400 Million Active Users

•   Median Age 33

•   1 in 3 US Residents

•   50% of Users Log In Any
    Given Day

•   55 Million Status Updates
    Each Day

•   3.5B Content Items
    Shared Each Week            Source: FastCompany, March 2010




                                                                  building social brands™
building social brands™
Fastest Growing
    Segment




       building social brands™
• 3rd Most Visited Destination on Internet
  for over 65 demographic

• Fastest Growing Segment is women 55
  years and older - 514% 1H 2009

• More Users 35-54 than under 17
• Will Surpasses Google as Most Popular
  Site on Internet

                                      building social brands™
Source: Mashable.com




                       building social brands™
building social brands™
building social brands™
700,000
   Businesses in US
Have Facebook Fan Page


                      building social brands™
building social brands™
building social brands™
• A Round: $500K from Peter Theil, Reid
  Hoffman (ʼ04)
• B Round: $12.7M Accel Partners (ʼ05)
• C Round: $27.5M Greylock, et al
• MSFT $240M for 1.6% stake (ʼ07)
• $10-$15B Current Valuation

                                   building social brands™
building social brands™
building social brands™
• 100+ Million Users
• 75 Million Visits in January
• 50% of Users Aged 25-44
• 50% of Tweets are non-English

                                  building social brands™
Source: Twitter.com




                      building social brands™
13 Full-Time Tweeters


                        Source: Twitter.com




                                              building social brands™
3 Full-Time Tweeters


                       Source: Twitter.com




                                             building social brands™
Source: The Nielsen Company 11/2009
                                      building social brands™
• Monitter



             building social brands™
• A Round: $5M from Charles River, Mark
  Andreessen, etc. (ʼ07)
• B Round: $15M Union Square, Bezos
  Expeditions, etc. (ʼ08)
• C Round: $35M Benchmark, et al (ʼ09)
• D Round: $100M Insight VP, et al(ʼ09)
• $1B+ Current Valuation

                                    building social brands™
building social brands™
•   50M+ users

•   Avg. Age: 41, 64% Male

•   53% $100K+ Incomes

•   Explosive Growth During Recession




                                        building social brands™
building social brands™
building social brands™
building social brands™
• 10.4 Billion Videos served October,
  2009

• 84.4% US Online Audience Views
  Videos

• Average Length of Online Video 3.7 Min

                                        building social brands™
Source: YouTube




                  building social brands™
Agenda


• The Platforms
• The Business Case
• How to Make Social Media Work

                 41               building social brands™
therefore
  build tra c.

SOLUTIONS:
Digg.
Reddit.
Newsvine.
StumbleUpon.        I want to know and respond
YouTube.            to what the public is saying
                    about our products and
                    services.

                               SOLUTIONS:
                               Technorati.
                               Amazon.
  I want                       Comments on
  networking                   Digg, Reddit,
  tools to create              Newsvine, YouTube,
  new business                 StumbleUpon.
  and locate new
  employees.

SOLUTIONS:
LinkedIN.
Facebook.
I am a opinion leader
                       with a robust knowledge
                       base, I want to raise
                       awareness.

                               SOLUTIONS:
                               Create a Blog.
  I need channels              Twitter.
  to place our
  content, and
  therefore
  build tra c.

SOLUTIONS:
Digg.
Reddit.
Newsvine.
StumbleUpon.        I want to know and respond
YouTube.            to what the public is saying
                    about our products and
                    services.

                               SOLUTIONS:
Agenda


• The Platforms
• The Business Case
• How to Make Social Media Work

                 44               building social brands™
Keys to Great
      Conversation
• LISTEN
• ENGAGE
• LEARN
• REACH
• BE TRANSPARENT
              45      building social brands™
Keys to Social Media
        Success
• Social media requires work
• Nothing beats a great email list
• Not all tools are necessary
• Very, Very Targeted Advertising is
  Available, and Cheap

• Basic Marketing Strategy Still Applies
                    46                 building social brands™
Questions and Answers



                   building social brands™
Keiretsu
   Forum Social
      Media
http://facebook.com/keiretsuforum
   http://twitter.com/k4northwest




                                    building social brands™
Social Media Landscape

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Social Media Landscape

  • 1. Social Media Landscape Keiretsu Forum Northwest - Academy 02.25.10 building social brands ™
  • 2. Nology Media | Seattle • Social Media Program Management and Social Public Relations Firm • End-to-end Social Media Integration, Content Development, Monitoring, and Measurement for Business • Primary Focus Technology, Healthcare, Non-Profit, and Consumer Brands 2 building social brands™
  • 4. Agenda • The Platforms • The Business Case • How to Make Social Media Work 4 building social brands™
  • 6. A Conversation Prism • Social media is defined by conversation, interaction, & discovery • Early efforts personal (email, IM) • Today, social media has evolved into every facet of interpersonal communication and commerce. 6 building social brands™
  • 7. You + Me + Mutual Value = <3> building social brands™
  • 8. Source: Brian Solis & JESS3 building social brands™
  • 11. Source: Brian Solis & JESS3 building social brands™
  • 12. Agenda • The Platforms • The Business Case • How to Make Social Media Work 12 building social brands™
  • 14. 400 Million Active Users • Median Age 33 • 1 in 3 US Residents • 50% of Users Log In Any Given Day • 55 Million Status Updates Each Day • 3.5B Content Items Shared Each Week Source: FastCompany, March 2010 building social brands™
  • 16. Fastest Growing Segment building social brands™
  • 17. • 3rd Most Visited Destination on Internet for over 65 demographic • Fastest Growing Segment is women 55 years and older - 514% 1H 2009 • More Users 35-54 than under 17 • Will Surpasses Google as Most Popular Site on Internet building social brands™
  • 18. Source: Mashable.com building social brands™
  • 21. 700,000 Businesses in US Have Facebook Fan Page building social brands™
  • 24. • A Round: $500K from Peter Theil, Reid Hoffman (ʼ04) • B Round: $12.7M Accel Partners (ʼ05) • C Round: $27.5M Greylock, et al • MSFT $240M for 1.6% stake (ʼ07) • $10-$15B Current Valuation building social brands™
  • 27. • 100+ Million Users • 75 Million Visits in January • 50% of Users Aged 25-44 • 50% of Tweets are non-English building social brands™
  • 28. Source: Twitter.com building social brands™
  • 29. 13 Full-Time Tweeters Source: Twitter.com building social brands™
  • 30. 3 Full-Time Tweeters Source: Twitter.com building social brands™
  • 31. Source: The Nielsen Company 11/2009 building social brands™
  • 32. • Monitter building social brands™
  • 33. • A Round: $5M from Charles River, Mark Andreessen, etc. (ʼ07) • B Round: $15M Union Square, Bezos Expeditions, etc. (ʼ08) • C Round: $35M Benchmark, et al (ʼ09) • D Round: $100M Insight VP, et al(ʼ09) • $1B+ Current Valuation building social brands™
  • 35. 50M+ users • Avg. Age: 41, 64% Male • 53% $100K+ Incomes • Explosive Growth During Recession building social brands™
  • 39. • 10.4 Billion Videos served October, 2009 • 84.4% US Online Audience Views Videos • Average Length of Online Video 3.7 Min building social brands™
  • 40. Source: YouTube building social brands™
  • 41. Agenda • The Platforms • The Business Case • How to Make Social Media Work 41 building social brands™
  • 42. therefore build tra c. SOLUTIONS: Digg. Reddit. Newsvine. StumbleUpon. I want to know and respond YouTube. to what the public is saying about our products and services. SOLUTIONS: Technorati. Amazon. I want Comments on networking Digg, Reddit, tools to create Newsvine, YouTube, new business StumbleUpon. and locate new employees. SOLUTIONS: LinkedIN. Facebook.
  • 43. I am a opinion leader with a robust knowledge base, I want to raise awareness. SOLUTIONS: Create a Blog. I need channels Twitter. to place our content, and therefore build tra c. SOLUTIONS: Digg. Reddit. Newsvine. StumbleUpon. I want to know and respond YouTube. to what the public is saying about our products and services. SOLUTIONS:
  • 44. Agenda • The Platforms • The Business Case • How to Make Social Media Work 44 building social brands™
  • 45. Keys to Great Conversation • LISTEN • ENGAGE • LEARN • REACH • BE TRANSPARENT 45 building social brands™
  • 46. Keys to Social Media Success • Social media requires work • Nothing beats a great email list • Not all tools are necessary • Very, Very Targeted Advertising is Available, and Cheap • Basic Marketing Strategy Still Applies 46 building social brands™
  • 47. Questions and Answers building social brands™
  • 48. Keiretsu Forum Social Media http://facebook.com/keiretsuforum http://twitter.com/k4northwest building social brands™