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PRIVILEGED & CONFIDENTIAL
AUDIENCE VALIDATION
THE NEXT STEP IN PROGRAMMATIC QUALITY
PRESENTED BY
PRIVILEGED & CONFIDENTIAL 2
MARK THOMPSON
CEO, NYT
“WHEN WE SAY SOMEONE
IS A MEMBER OF THE
AUDIENCE, IS A FEMALE
FASHIONISTA AGED 20-30,
WHAT’S THE
PROBABILITY THAT’S
ACTUALLY TRUE?”
PRIVILEGED & CONFIDENTIAL 3
2016
The Year Of
“WHAT”
VIEWABILITY
2017
The Year Of
“WHERE”
BRAND SAFETY The Year Of
“WHO”
AUDIENCE VALIDATION
2018
F20-30
Fashionista
TRENDS IN PROGRAMMATIC QUALITY
PRIVILEGED & CONFIDENTIAL 4
2nd
Party Data
3rd
Party Data
1st
Party Data
THE MARKETER’S CONUNDRUM
PRIVILEGED & CONFIDENTIAL 4
2nd
Party Data
3rd
Party Data
1st
Party Data
THE MARKETER’S CONUNDRUM
HIGH
QUALITY
OF DATA
LOW
AVAILABILITY
OF DATA
HIGH
AVAILABILITY
OF DATA
LOW
QUALITY
OF DATA
PRIVILEGED & CONFIDENTIAL 5
MARKETER’S CRAVE CONFIDENCE
“Mediasmith research
found that data from 4 of
11 vendors wasn’t much
better than chance in
targeting age and gender.”
“…marketers have serious
doubts about the accuracy
of some of the data they
purchase from these
vendors. The information is
expensive…and it
frequently doesn’t deliver
the improved
performance...”
“Validating & verifying
onboarding, cross-platform
IDs & 3rd party data should
be worth half-percent of
total Media & Marketing
data market annually.”
PRIVILEGED & CONFIDENTIAL 6
DATA: THE WILD WEST
BROWSING
BEHAVIOR
PURCHASE
LOCATION
APP USAGE
DEVICE
HOUSEHOLD
PRIVILEGED & CONFIDENTIAL 7
MARKETERS LEFT INVESTING MILLIONS IN 3RD PARTY DATA WITH NO GUIDANCE
Do they have
differentiators
beyond scale?
Are there
inconsistencies
in the data?
Is there
standardization
across providers?
Am I making
the right decisions?
THE QUESTION
PRIVILEGED & CONFIDENTIAL 8
HOW AKQA APPROACHES DATA QUALITY
Design By
Environment
Vet
Vendors
Audit
Segments
PRIVILEGED & CONFIDENTIAL 9
SURVATA’S NEW METHODOLOGY
PANEL SURVEYS
IN-BANNER SURVEYS
Old Way
GOODS SURVEYWALL EXPERIENCES SURVEYWALL
CONTENT SURVEYWALL
New Way
PRIVILEGED & CONFIDENTIAL 10
CHALLENGES TO SELECTING AUDIENCES
A KIDS MOISTURIZER MANUFACTURER
WANTS TO ADVERTISE TO
New Mothers
Segment Name Description Size (mm)
Supplier 1
Consumers that are moms
with 0-2 year olds
9
Supplier 2 New parent moms 4
Supplier 3 Consumers that are moms 18
Supplier 4 Digitally-driven mothers 21
PRIVILEGED & CONFIDENTIAL 11
CAMPAIGN TARGETING: APPROACH ONE
CONTROL
20%
40%
60%
80%
Supplier 1 Supplier 2 Supplier 3 Supplier 4
ALL FEMALES
% TARGET
PRIVILEGED & CONFIDENTIAL 12
CAMPAIGN TARGETING: APPROACH TWO
CONTROL
5%
9%
14%
18%
Supplier 1 Supplier 2 Supplier 3 Supplier 4
MOMS WITH KIDS < 18 YEARS
% TARGET
PRIVILEGED & CONFIDENTIAL 13
CAMPAIGN TARGETING: APPROACH THREE
CONTROL
13%
25%
38%
50%
Supplier 1 Supplier 2 Supplier 3 Supplier 4
MOMS
% TARGET
PRIVILEGED & CONFIDENTIAL 14
THE FUTURE OF BUYING AUDIENCES
“For marketing
data to survive,
we’ll need
an independent
auditor of data
quality.”
PRIVILEGED & CONFIDENTIAL 14
THE FUTURE OF BUYING AUDIENCES
“For marketing
data to survive,
we’ll need
an independent
auditor of data
quality.”
PRIVILEGED & CONFIDENTIAL
THANK YOU
ANY QUESTIONS?
CHRIS KELLY
chris@survata.com
SANDY KANG
sandy@survata.com
@SURVATA
IAN KURTZ
ian.kurtz@akqa.com
@AKQA

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Chris Kelly, Sandy Kang, Ian Kurtz

  • 1. PRIVILEGED & CONFIDENTIAL AUDIENCE VALIDATION THE NEXT STEP IN PROGRAMMATIC QUALITY PRESENTED BY
  • 2. PRIVILEGED & CONFIDENTIAL 2 MARK THOMPSON CEO, NYT “WHEN WE SAY SOMEONE IS A MEMBER OF THE AUDIENCE, IS A FEMALE FASHIONISTA AGED 20-30, WHAT’S THE PROBABILITY THAT’S ACTUALLY TRUE?”
  • 3. PRIVILEGED & CONFIDENTIAL 3 2016 The Year Of “WHAT” VIEWABILITY 2017 The Year Of “WHERE” BRAND SAFETY The Year Of “WHO” AUDIENCE VALIDATION 2018 F20-30 Fashionista TRENDS IN PROGRAMMATIC QUALITY
  • 4. PRIVILEGED & CONFIDENTIAL 4 2nd Party Data 3rd Party Data 1st Party Data THE MARKETER’S CONUNDRUM
  • 5. PRIVILEGED & CONFIDENTIAL 4 2nd Party Data 3rd Party Data 1st Party Data THE MARKETER’S CONUNDRUM HIGH QUALITY OF DATA LOW AVAILABILITY OF DATA HIGH AVAILABILITY OF DATA LOW QUALITY OF DATA
  • 6. PRIVILEGED & CONFIDENTIAL 5 MARKETER’S CRAVE CONFIDENCE “Mediasmith research found that data from 4 of 11 vendors wasn’t much better than chance in targeting age and gender.” “…marketers have serious doubts about the accuracy of some of the data they purchase from these vendors. The information is expensive…and it frequently doesn’t deliver the improved performance...” “Validating & verifying onboarding, cross-platform IDs & 3rd party data should be worth half-percent of total Media & Marketing data market annually.”
  • 7. PRIVILEGED & CONFIDENTIAL 6 DATA: THE WILD WEST BROWSING BEHAVIOR PURCHASE LOCATION APP USAGE DEVICE HOUSEHOLD
  • 8. PRIVILEGED & CONFIDENTIAL 7 MARKETERS LEFT INVESTING MILLIONS IN 3RD PARTY DATA WITH NO GUIDANCE Do they have differentiators beyond scale? Are there inconsistencies in the data? Is there standardization across providers? Am I making the right decisions? THE QUESTION
  • 9. PRIVILEGED & CONFIDENTIAL 8 HOW AKQA APPROACHES DATA QUALITY Design By Environment Vet Vendors Audit Segments
  • 10. PRIVILEGED & CONFIDENTIAL 9 SURVATA’S NEW METHODOLOGY PANEL SURVEYS IN-BANNER SURVEYS Old Way GOODS SURVEYWALL EXPERIENCES SURVEYWALL CONTENT SURVEYWALL New Way
  • 11. PRIVILEGED & CONFIDENTIAL 10 CHALLENGES TO SELECTING AUDIENCES A KIDS MOISTURIZER MANUFACTURER WANTS TO ADVERTISE TO New Mothers Segment Name Description Size (mm) Supplier 1 Consumers that are moms with 0-2 year olds 9 Supplier 2 New parent moms 4 Supplier 3 Consumers that are moms 18 Supplier 4 Digitally-driven mothers 21
  • 12. PRIVILEGED & CONFIDENTIAL 11 CAMPAIGN TARGETING: APPROACH ONE CONTROL 20% 40% 60% 80% Supplier 1 Supplier 2 Supplier 3 Supplier 4 ALL FEMALES % TARGET
  • 13. PRIVILEGED & CONFIDENTIAL 12 CAMPAIGN TARGETING: APPROACH TWO CONTROL 5% 9% 14% 18% Supplier 1 Supplier 2 Supplier 3 Supplier 4 MOMS WITH KIDS < 18 YEARS % TARGET
  • 14. PRIVILEGED & CONFIDENTIAL 13 CAMPAIGN TARGETING: APPROACH THREE CONTROL 13% 25% 38% 50% Supplier 1 Supplier 2 Supplier 3 Supplier 4 MOMS % TARGET
  • 15. PRIVILEGED & CONFIDENTIAL 14 THE FUTURE OF BUYING AUDIENCES “For marketing data to survive, we’ll need an independent auditor of data quality.”
  • 16. PRIVILEGED & CONFIDENTIAL 14 THE FUTURE OF BUYING AUDIENCES “For marketing data to survive, we’ll need an independent auditor of data quality.”
  • 17. PRIVILEGED & CONFIDENTIAL THANK YOU ANY QUESTIONS? CHRIS KELLY chris@survata.com SANDY KANG sandy@survata.com @SURVATA IAN KURTZ ian.kurtz@akqa.com @AKQA