19. RECAP:
RIM: The company behind BlackBerry
Products: BES, Smartphones, Applications, etc.
Became a “MUST HAVE” for businessmen
Eventually became a success with commoners too
Keys to success: Disruptive innovation, networking, advertising, consumer-centric
Reasons of failure: Other technologies, less focus on commoners, failure of new products
What’s next for BlackBerry? Mobile Fusion?