This document presents a sample business case for justifying purchase and deployment of Hitachi ID Password Manager.
Hitachi ID Password Manager addresses password management challenges, such as forgotten passwords and users who write down their passwords, with password synchronization, self-service password reset and assisted password reset.
Password management for thousands of users, across multiple systems, is a costly problem for most enterprises. Problems that arise from ineffective password management include:
- Support cost and meeting support SLA.
- Lost user productivity.
- Network security vulnerabilities.
http://hitachi-id.com/
14. Building a Business Case for Hitachi ID Password Manager Purchase and Deployment
6 Additional technology applications
6.1 System migrations, mergers and acquisitions
Hitachi ID Password Manager can assist in system migrations, or in mass movements of users between
systems, as happens during mergers and acquisitions.
Password Manager maintains a list of users on each system, and this data can be used to create batches
of users on a new system.
Password Manager password synchronization is an effective way to initialize passwords for new accounts
given to existing users. Simply create a batch of new user IDs, each with a random password. Setup the new
system as a password synchronization target system, and ask users (by e-mail) to change their password
either on the Password Manager web user interface, or a password synchronization trigger system. This
will cause the user’s selected new password to be applied to all of their accounts, including the new one.
This process eliminates the need to give users default password values, or to e-mail initial passwords. It
has been successfully used by Hitachi ID customers to activate thousands of users on new systems in a
single, secure step.
6.2 Managing authentication in e-business applications
Hitachi ID Password Manager is a hardened, Internet-ready application. It is suitable for deployment on a
corporate Extranet, to support password management for outside, users, such as customers, partners or
vendors.
Password Manager is easy to integrate with other Extranet systems, such as subscription systems, CRM,
etc.
www.Hitachi-ID.com
500, 1401 - 1 Street SE, Calgary AB Canada T2G 2J3 Tel: 1.403.233.0740 Fax: 1.403.233.0725 E-Mail: sales@Hitachi-ID.com
File: /pub/wp/documents/business-case/psynch/pwm-business-case-5.tex
Date: 2009-03-09