Toyota kata puzzle experience Lean Digital Summit Lisbon 2018 10-19

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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan Forss Agile Coach @ Folksam

Thank you
Agile Coach
Flow Sensei
The Plumber
Toyota Kata Geek
International Speaker

Thank you

I’m a huge LEGO fan!
DISCLAIMER
LEGO® is a trademark of the LEGO
Group, which does not sponsor,
authorize or endorse this presentation.

What is a Kata?

Wax on, wax off

What is a Kata?
It’s a routine you practice, so it's
pattern becomes an automatic habit
that gives you some new skills!

What is a Kata?
Synthesizing thought and
behavior in skillful action;
the metacognition of
reflection in action
Ikujiro Nonaka - Managing Flow

Create ”muscle memory”
for continuous improvements

Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat

Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
It's a scientific routine for
achieving tough goals

experiment
Verb /ɪkˈsper.ɪ.ment/
to try something in order
to discover what it is like
or find out more about it.
What is an Experiment?

experiment
Verb /ɪkˈsper.ɪ.ment/
to try something in order
to discover what it is like
or find out more about it.
What is an Experiment?
Good enough for now,
safe enough to try!

Thank you
Puff

Oh, I did NOT
expect that!

The sound of learning

Hypothesis
Prediction
Experiment
Observation
Learning

Prediction
Observation
Observation
+
Δ
-Δ
Hypothesis

Expect at least 50% of the
experiments should not give the
expected result
This is when we REALLY learn!

#fail

#fail
First Attempt In Learning

Go ahead and build the
puzzle one time!
Take the puzzle out.
Build the puzzle once, without timing it.
Study the picture

THREE THINGS TO DO NEXT
Choose a Team Name
Select a Data Recorder
Select a Timekeeper/Observer

TODAY'S GROUND RULES
(1) "START Position" =
- Puzzle pieces shuffled in random order
- Pieces face down in one stack
- Hands flat on the table
- No talking, you're ready to go
(2) All Teams Start Together
a. Instructor calls "START"
b. Build the puzzle (talking allowed)
c. Note the elapsed time on your form
(3) Don't Write on the Puzzle
www.katatogrow.com

LET'S ESTABLISH A
BASELINE TIME FOR YOUR TEAM
Record your
times here

Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition

Vision: To boldly go where no brick has been before!

Challenge: …We choose to go to the moon in this decade…

Target Condition

Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center
Mission:AS11 Roll:44 Frame:6548
Target Condition

Challenge
Current
Condition

Current
Condition
Challenge

Target
Condition
Current
Condition
Experiment toward Target Condition

Planning Phase
Understand
Direction
Build the puzzle in
15 Seconds

15 Seconds!

UNDERSTANDING THE CHALLENGE
We often face challenges in life. No need to
worry, because you don't need to get all the
way there right away!
A challenge often even gives us a useful sense
of direction.

DRAW YOUR CHALLENGE LINE
ON THE 'EXPERIMENTING' FORM
CH

Planning Phase
Understand
Direction
Grasp Current
Condition
What was your team's
last baseline time?

GRASPING THE CURRENT CONDITION
It's important to understand where you
currently are, before you set your next goal.
Don't pull goals randomly out of the air.
A team should feel like its goals are
meaningful.

Planning Phase
Understand
Direction
Grasp Current
Condition
Set the Next
Target
Condition

SETTING YOUR NEXT TARGET CONDITION
Break a big challenge down into smaller goals.
Set an easier and closer goal that's on the way
to your challenge. When you get there you can
set the next goal.

Planning Phase
Understand
Direction
Grasp Current
Condition
Set the Next
Target
Condition
What puzzle build
time does your team want
to reach in 5 experiments?

02:00

TIME’S UP

Planning Phase
Understand
Direction
Grasp Current
Condition
Set the Next
Target
Condition
What is your next
Target Condition?

DRAW YOUR TARGET CONDITION LINE
ON THE 'EXPERIMENTING' FORM
TC
CH

Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition

EXPERIMENTING TO GET THERE
You never know in advance exactly how you will
achieve a goal.
We need to test the ideas we have. A good way to
reach a goal is to experiment rapidly. Try
something, see what happens, and then adjust
based on what you learn.

HOW WE'LL EXPERIMENT
4 Minutes per Round
1. Instructor calls "START"
2. Build the puzzle
3. Note the elapsed time on your form
4. Follow the Coaching Kata / Reflection
Questions

AFTER EACH EXPERIMENT
WE'LL REFLECT
After each round we'll
ask one team this set of
Reflection Questions

(Before)
Write down the next
ideas you want to test
(After)
Write in how much the
time changed compared
to the last round
(After)
Mark the elapsed time
THE EXPERIMENTING FORM
What to record in each round
(Before)
Write down you
expect will happen
(After)
Write down what you
learned from the
experiment

PLEASE PLAN YOUR FIRST EXPERIMENT
Write the ideas you want to test next
on your 'Experimenting' form
Write down the next
ideas you want to test
Write down you
expect will happen

Leader coaching the learners

True Lean/Agile Leadership style

A STORY
Names and places has been changed to protect the guilty

Not so fast
Not so motivated

Faster
Motivated

POSITIVE- GREEN

NEGATIVE - RED

GREEN
GREEN
RED
RED
Reality
Measured

GREEN
GREEN
RED
RED
Reality
Measured
POSITIVE
NEGATIVE

GREEN
GREEN
RED
RED
Reality
Measured
FALSE POSITIVE
FALSE NEGATIVE

GREEN is really
GREEN
RED is really RED
The Vision

The ChallangeRED is really RED

Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by:
Actual Condition PDCA Cycle Records
Obstacle parking lot
???

We don’t really know!

Focus process
Challenge
RED is really RED
Target Condition
Achieve by:
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%

What is our next
Target Condition?

Focus process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
1) What is the Target Condition?

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
2) What is the Actual Condition now?

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
3) What Obstacles do you think are preventing
you from reaching the target condition?

Target Condition
40% that should
have been
Current Condition
70% that should have
been

Obstacle 1
Obstacle 2
Obstacle 3
Obstacle 4

Obstacle 1
Obstacle 2
Obstacle 3
Obstacle 4
Which One are you addressing now?

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
4) What is your Next Step (next experiment)

4) What is your Next Step (next PDCA/experiment)
What do you Expect?
5) When can we go and see what we
have learned from taking that step?

1) What was your Last Step?
2) What did you Expect?
3) What Actually Happened?
4) What did you Learn?
Learning

Target Condition
40% that should
have been
Current Condition
been

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%

Still not so fast
Motivation is still low

Obstacle 1
Obstacle 2
Too busy to improve!!
Obstacle 3
Obstacle 4

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
MEET EVERY DAY

Target Condition
40% that should
have been
Current Condition
been

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
MEET AS SOON
AS DONE

Target Condition
40% that should
have been
Current Condition
been

Focus process
Challenge
RED is really RED
Target Condition
GREEN
Actual Condition
GREEN
PDCA Cycle Records
0%
20%
40%
60%
80%
100%
MEET AS SOON
AS DONE

More improvements
Motivation is high

Rocks !!

Thank you
Q & AHåkan Forss
Mail: hakan_forss@hotmail.com
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com

Toyota kata puzzle experience Lean Digital Summit Lisbon 2018 10-19

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Toyota kata puzzle experience Lean Digital Summit Lisbon 2018 10-19