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Hobsons Connect and
Google Analytics
Data-driven communication
strategies
Tonya Roth, Director of Admissions, UW-Superior
Melissa Perez, Marketing Coordinator, UW-Stout
#hobsonsuw
2
Stats
University of Wisconsin-Stout University of Wisconsin-Superior
Menomonie, Wisconsin Superior, Wisconsin
9,300 students 2,800 students
44 undergrad degrees, 23 graduate progs 30 undergrad degrees, 8 graduate progs
Polytechnic University Public, Liberal Arts
Connect, Marketing Solutions Connect, Marketing Solutions
3
What is the problem?
• Underutilized web request form (as
benchmarked by other institutions, since July 1,
2012)
– 900 – UW-Superior
– 676 – UW-Stout
– 1,296 – UW-River Falls
– How we took Google Analytics data to make changes
4
Overview
•Terms
•Analytics
– Free
– Work with IT get code on your web pages (AND
HOBSONS pages/forms)
5
Analytics to evaluate webpage
• Used to rearrange information on webpage
– Paying for college
– Info request page
– Completing info request form
– Top 5 business transactions (criteria, majors, visit,
scholarships, application process)
6
• Up to date data will be added prior to
presentation
Visitor Flow
7
• Audience (visits)
• New vs returning
• Average visit duration
• Bounce
• Mobile
• Country
• City (advertising)
• Sources (all traffic)
• Social (Overview)
Google Analytics for the Admissions User
8
• Audience (visits)
• New vs returning
• Average visit duration
• Bounce
• Mobile
• Country
• City (advertising)
• Sources (all traffic)
• Social (Overview)
Google Analytics for the Admissions User
9
Google Analytics for the Admissions User
10
• Visits
• Bounce rates
• Duration
• Souces
• Search Terms
• Pageviews
• Mobile views
• Country
• Browser
Dashboards
11
Dashboards
12
13
• Blogs
– Open forum
– More leads
– Gaps
– Build trust
– Creativity
14
Blog Strategy
• Keywords
• Keywords in blog content
• Keyword in title
• Share
• External website
15
• Keywords
• Keywords in blog content
• Keyword in title
• 38,116 views since July ’11
• 13,098 Google Search
• 9,578 Google Image Search
16
17
Project Better Gown
18
Search Terms
19
• UW-Superior
– Not a one time thing – EVALUATE
– Not be afraid to try new things
– Set goals for where to go (key search terms)
• UW-Stout
– Data influences decision makers
– Blogs rule – but they have to be relevant/updated
– Ask questions when you see discrepancies
– #hobsonsuw
What we’ve learned
20
What we’ve learned

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Data Driven Communication Strategies for Higher Ed Marketers

  • 1. Hobsons Connect and Google Analytics Data-driven communication strategies Tonya Roth, Director of Admissions, UW-Superior Melissa Perez, Marketing Coordinator, UW-Stout #hobsonsuw
  • 2. 2 Stats University of Wisconsin-Stout University of Wisconsin-Superior Menomonie, Wisconsin Superior, Wisconsin 9,300 students 2,800 students 44 undergrad degrees, 23 graduate progs 30 undergrad degrees, 8 graduate progs Polytechnic University Public, Liberal Arts Connect, Marketing Solutions Connect, Marketing Solutions
  • 3. 3 What is the problem? • Underutilized web request form (as benchmarked by other institutions, since July 1, 2012) – 900 – UW-Superior – 676 – UW-Stout – 1,296 – UW-River Falls – How we took Google Analytics data to make changes
  • 4. 4 Overview •Terms •Analytics – Free – Work with IT get code on your web pages (AND HOBSONS pages/forms)
  • 5. 5 Analytics to evaluate webpage • Used to rearrange information on webpage – Paying for college – Info request page – Completing info request form – Top 5 business transactions (criteria, majors, visit, scholarships, application process)
  • 6. 6 • Up to date data will be added prior to presentation Visitor Flow
  • 7. 7 • Audience (visits) • New vs returning • Average visit duration • Bounce • Mobile • Country • City (advertising) • Sources (all traffic) • Social (Overview) Google Analytics for the Admissions User
  • 8. 8 • Audience (visits) • New vs returning • Average visit duration • Bounce • Mobile • Country • City (advertising) • Sources (all traffic) • Social (Overview) Google Analytics for the Admissions User
  • 9. 9 Google Analytics for the Admissions User
  • 10. 10 • Visits • Bounce rates • Duration • Souces • Search Terms • Pageviews • Mobile views • Country • Browser Dashboards
  • 12. 12
  • 13. 13 • Blogs – Open forum – More leads – Gaps – Build trust – Creativity
  • 14. 14 Blog Strategy • Keywords • Keywords in blog content • Keyword in title • Share • External website
  • 15. 15 • Keywords • Keywords in blog content • Keyword in title • 38,116 views since July ’11 • 13,098 Google Search • 9,578 Google Image Search
  • 16. 16
  • 19. 19 • UW-Superior – Not a one time thing – EVALUATE – Not be afraid to try new things – Set goals for where to go (key search terms) • UW-Stout – Data influences decision makers – Blogs rule – but they have to be relevant/updated – Ask questions when you see discrepancies – #hobsonsuw What we’ve learned