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@constantcontact
#ccmobile

making the case for mobile:

Go Mobile or
Get Left
BEHIND!
beyond text messages

© 2013
Engage
your clients

Content Marketing:
Email
marketing
Company
newsletters

Social Media strategy &
marketing
Blog
content

SEO

WordPress
Websites
Anything that has writing
Great
Big
Huge
stick around until the end for a special offer
Get
These
Slides
make sure we have your email address
@constantcontact
#ccmobile

making the case for mobile:

Go Mobile or
Get Left
BEHIND!
beyond text messages

© 2013
@constantcontact
#ccmobile

91%
of U.S. adults
own a cellphone
theatlantic.com

129,000,000
# of smartphones
owned in U.S. in 2012

56%

own a
smartphone
Pewinternet.org

29%
of Americans
use only
mobile devices
to access the
internet.
ondeviceresearch.com

comscore.com

9

© 2013
@constantcontact
#ccmobile

83%
of our audiences use
mobile devices to
manage their personal
lives

80%

of adults 18-44 have
their smartphones with
them

22 hours
a day
mediabistro.com

10

© 2013
@constantcontact
#ccmobile

220,000,000!
Google “small business mobile marketing”

11

© 2013
@constantcontact
#ccmobile

mobile responsive
vs.
mobile friendly

mobile friendly

13

© 2013
@constantcontact
#ccmobile

14

© 2013
@constantcontact
#ccmobile

US smartphone
subscriptions
expected to grow

+28%
in 2013

Mary Meeker

15

© 2013
@constantcontact
#ccmobile

people look at smartphones
people look at mobile devices

150x

200x
per day

per day

Alan Moore, No Straight Lines

16

© 2013
@constantcontact
#ccmobile

40%

of Americans under 35
used a mobile device to
make a donation.

50%

used a mobile device
to browse non-profit
websites and emails.

17

© 2013
@constantcontact
#ccmobile

90%

of mobile searches
lead to an action
searchengineland.com

75%

70%
who ran a local
search via
mobile acted
within one hour

used phone to
get real-time,
location-based
information

CMO Council

PewInternet.org

local search

18

© 2013
@constantcontact
#ccmobile

19

© 2013
@constantcontact
#ccmobile

20

© 2013
@constantcontact
#ccmobile

21

© 2013
@constantcontact
#ccmobile

44%

Litmus.com

of email is opened
on a mobile device.

22

© 2013
@constantcontact
#ccmobile

80%
of users delete
mobile email that
doesn’t look good.

Blue Hornet

30%
of users

unsubscribe
from email lists after
receiving mobile email that
doesn’t look good.

Blue Hornet

23

© 2013
@constantcontact
#ccmobile

24

© 2013
@constantcontact
#ccmobile

66%

34%

of small businesses are
using mobile for their
business.

aren’t.

small business
use of mobile
Constant Contact customer research

25

© 2013
@constantcontact
#ccmobile

• have no plans to adopt
mobile in the future
65%

34%
aren’t.

• lack of customer
demand 56%
• “mobile isn’t relevant to
my industry or
business” 28%
Constant Contact customer research

26

© 2013
@constantcontact
#ccmobile

Dorothy S. Jones

April 1, 1947 – April 5, 2013
Services

Dorothy S. Jones, age 66, passed away
on Friday, April 5, 2013. She was at
home and surrounded by her family.

27

© 2013
@constantcontact
#ccmobile

why not?
we’re a
nonprofit…

not best
for my
products…

we’re
regulated
by the
government…

cost is too
high…

28

© 2013
@constantcontact
#ccmobile

calendar or
time management

customer
communications

GPS / mapping

accounting or
invoicing

mobile for operations
82%

74%

52%

44%

29

© 2013
@constantcontact
#ccmobile

30

© 2013
@constantcontact
#ccmobile

YOU DON'T GET TO DECIDE
WHICH DEVICE PEOPLE USE TO
ACCESS YOUR CONTENT.
THEY DO.
Karen McGrane, author of Content Strategy for Mobile
@karenmcgrane

31

© 2013
@constantcontact
#ccmobile

at the end of
the day, it’s
about

success
32

© 2013
@constantcontact
#ccmobile

33

© 2013
@constantcontact
#ccmobile

tip
#1
avoid
using too
much text

34

© 2013
@constantcontact
#ccmobile

tip
#2
avoid
multiple
columns

35

© 2013
@constantcontact
#ccmobile

tip
#3
clear and
easy calls
to action

36

© 2013
@constantcontact
#ccmobile

tip
#4
9-point font, headlines
don’t stand out

Minimum: 22-point
headlines, 11-point body
text, improved contrast

avoid
tiny
fonts

37

© 2013
@constantcontact
#ccmobile

tip
#4
Better: 22-point headlines,
16-point body text

avoid
tiny
fonts

38

© 2013
@constantcontact
#ccmobile

tip
#5
use
images
carefully

39

© 2013
@constantcontact
#ccmobile

bonus

#1
don’t
ignore
local
search

40

© 2013
@constantcontact
#ccmobile

bonus

#2
don’t ask
customers or
supporters to
turn their
phones off!

41

© 2013
@constantcontact
#ccmobile

1.4 billion
images
taken on mobile per day
Nokia’s Vesa Jutila, at DigitalK 2012

100 hours
of video uploaded
camera on the phone to take shots in-store
per minute
or with customers, social posts from
businesses featuring images, etc.

youtube.com

bonus

#3
don’t
ignore
mobile
tech

42

© 2013
@constantcontact
#ccmobile

44%

43

© 2013
@constantcontact
#ccmobile

44

© 2013
@constantcontact
#ccmobile

less is more. focus –
use less text

use images carefully
(don’t rely on them)

use a single column

claim your listings: be
found on local search!

clear and easy calls
to action

let your customers
use their phones

no small fonts
(test, test, test!)

don’t ignore your
phone (pics, video,
social)
45

© 2013
@constantcontact
#ccmobile

next steps
have more questions? check out our
answers to 10 of the most popular at the
blog…
(http://blogs.constantcontact.com/fresh-insights/10-mobile-marketing-questions)

if you’re ready to review your email template
for mobile, call a coach today: 855-816-6508
want to learn more? try other live local seminars
near you…
constantcontact.com/local-learning/seminars.jsp

46

© 2013
Get
These
Slides
make sure we have your email address
Great
Big
Huge
stick around until the end for a special offer
FREE

Custom-designed,
Website-matched

Email Template
in
March Workshops
“Getting Started with Constant Contact”
Thursday March 13th, 9:30-11:30am
Chambrel Senior Center
~~~~~~~~~~~~~~~~~~~~

Workshop + Wine
Free Wine Tasting after workshop

Wednesday March 27th, 6:30-8:30pm

Total Wine by Perimeter Mall

50
@constantcontact
#ccmobile

Q&A

© 2013
@constantcontact
#ccmobile

making the case for mobile:

Go Mobile or
Get Left
BEHIND!
beyond text messages

© 2013

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