Tips for Building Brand Loyalty with Social Influencers (with examples from The Children's Museum of Indianapolis)
Museum Computer Network | November 2018 | Denver | Lori Byrd-McDevitt
4. Compensation
To pay or not to pay?
Is that even the question?
The elephant in the room...
Consider
● Memberships / Clubs / Event Tickets
● Exclusive Previews
● Behind-the-Scenes Peeks
● Product reviews, tests, gifts
● Fan reveals
6. Find influencers in places like…
● Tags from users with high engagement
○ Don’t forget location tags!
● Niche interests related to your exhibits
● Local Instagram community
● Facebook groups
● Keep your
eyes open
The force will be with you.
7. Who counts as an influencer?
According to BIG brands…
● INFLUENCER: 1 mil + followers
● MICRO-INFLUENCER: 10–100k followers
● NANO-INFLUENCER: 1,000 followers *NEW*
9. Influencer
Exhibit Preview Party
● Full buffet dinner.
● Network with one another.
● Each family gets a (nice) goodie bag.
● Additional bigger basket giveaways.
● Time for photos and live video.
● Time with exhibit team for questions.
● Unique activities.
BONUS! The hashtag always trends.
10.
11. Team up with PR.
● Influencers the media.
● Media interesting influencers.
● You get to split resources &
planning!
❤
❤
12. Connect >
Collaborate
Which influencers are your
greatest brand ambassadors?
Test a collaboration idea with THEM.
When it goes well, run with it!
Courtesy of Sierra Holmes, influencer behind www.eclectickurves.com.
13. ● Event social ambassadors.
● Holiday toy reviews.
● Commercial / photoshoot talent.
● Eyes / ears in Facebook groups.
● Blasting news, when it counts.
Reach for the Stars
14. If the corner office is talking community buy-in...
you should be talking INFLUENCER buy-in.
15.
16. The game has changed...
“BLOGGERS” THEN “INFLUENCERS” NOW
● They were ALL bloggers,
with actual blogs.
● Wrote reviews after
events.
● Shared blogged reviews
on their social channels.
● More likely to use social
media kits.
● Trackable. Lives on.
● Most are influencers with a variety
of platforms. Blog is not primary (if
they have one at all).
● Need to consider the unique
sharing method of the influencer.
● Requires knowing up front how
they will be sharing about you;
managing expectations.
● Majority of content is live and
ephemeral.