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Grow with Inbound Marketing:Spend 60% Less on Leads for Customer Acquisition Kirsten KnippDirector, Product Evangelism, HubSpot@kirstenpetra
The Bad News
Traditional Marketing Is Hard 800-555-1234 Annoying Salesperson
The Good News… Inbound Marketing: Get Found using Google, Social Media and Blogs Top 5 Web Marketing Book on Amazon InboundBook.com
The Market Is Here Now
The Great News… Source: State of Inbound Marketing 2011
Here’s Why
Ask yourself …
Am I regularly creatingremarkable content?
Am I optimizing my content for search and social media?
Am I promoting my content via all channels, including social media?
Am I converting as many visitors into leads and sales as I can?
Am I analyzing the results to improve my marketing?
Stop thinking like a marketer or advertiser.
Start thinking part publisher, socializer& scientist.
Get Found Analyze Convert
Getting Found  Create  Optimize  Promote
Know your Audience
Define your ‘Persona’ ,[object Object]
What motivates and inspires them?
What are their problems/pains/obstacles?
How do they consume information (on- and offline)?
What/who influences their buying decisions?
What's important to them? 19
20 Draw People Down the Funnel SUSPECT: Just Browsing, Attract Me PROSPECT: Learning More  LEAD: Interested Nurture & Engage Different depth & value of content at each stage Different willingness to share personal data at each stage
Publish Everything Blog Podcast Videos Photos Presentations eBooks Webinars News Releases
Grow Traffic with Remarkable Content  Blogging Attracts More Visitors Source: Data from over 1,500 businesses - http://hub.tm/BlogROI
57% of companies who blog have gotten revenue because of their blog.
More Content = More Leads & Sales Blog More to Increase Results Source: HubSpot State of Inbound Marketing 2011
Getting Found  Create  Optimize  Promote
Two Sides of Optimization + On-Page Off-Page
How Google Weighs Optimization On Page (25%)  Off Page (75%) Off-page optimization is critical
How Do You Get Links? Create content worth linking to …
Blogging Attracts Inbound Links Source: Data from over 1,500 businesses - http://hub.tm/BlogROI
Where is Search Headed?
Where Everyone Else is Going
SEO in 2011 & Beyond + + Social Graph On-Page Off-Page
Getting Found  Create  Optimize  Promote
Listen & Engage ,[object Object]
 Twitter
 Facebook Discussions
 LinkedIn Answers
 What’s relevant in your country or industry?,[object Object]
What Gets Shared? Rarely  Shared Frequently Shared ,[object Object]
 Free trials
 Software documentation
 New data
 Funny videos
 Top-notch posts,[object Object]
Content & Social for Every Industry
Make Sharing Easy
Blog Post Tweet Orchestra uses 10 FREE business tools to run our business. Check it out: http://bit.ly/8Wrel Joint effort discussion Email from     Website Form ...we have a free tool, can you mention our website and product?... We’ll mention you, you mention us Partner  Links Mention in   Newsletter $ Unique Hubspot tokenized URL Web Lead        via CTA Traffic to  Orchestra.com Courtesy of HubSpot Customer:  Lead Source: Newsletter via Hubspot Token How Can Sharing Deliver Leads?
Blogs & Social Media Drive Real Sales
More Cost Effectively than Traditional Source: State of Inbound Marketing 2011
Get Found Analyze Convert
44 Qualified Traffic Increases Now Catch & Convert Leads
Recognize This? 45
Give Visitors Direction Blog & ContentPages Home Page 700+ Landing Pages
Don’t Distract from Conversion 47 Limited navigation Image that supports topic Quick scan details Bullet points detail the offer Share links help people promote your content Shorter forms above the fold are better
Help your Sales Team Connect
Get Found Analyze Convert
Become a Marketing Scientist

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Inbound Marketing - Get Found by More Customers (Glasgow)

Notes de l'éditeur

  1. More money than brains vs. more brains than money …. ???
  2. http://www.flickr.com/photos/peterjlambert/97671748/
  3. Blog post frequency to Customer Acquisition … more frequent blogging = more customers from blog.
  4. Last, after a very fragmented beginning for social media in Europe, with geographical divergence in the popularity of varied platforms like Bebo, MySpace and ASmallWorld, Facebook is emerging as a leader across the continent. With almost 100 million European users, Facebook is the number one social network #1 in the UK, ranks as the second most visited site in France, after Google, and is growing in Germany and further east. That is great news for inbound marketers who adopt social media as a key engagement channel. Instead of trying to be present on all possible social media platforms, European marketers can start with Facebook and one or two local or vertically specialized social networks relevant to their audience.
  5. http://blog.hubspot.com/blog/tabid/6307/bid/8726/20-Percent-of-UK-Social-Networking-is-Mobile-New-Data.aspx#ixzz1PKObOHfq
  6. * Newsletter, research, original report, press release, media relationsGenerated significant PR opportunities, including ReadersDigest.com. Buyer persona storyRD.comalexa #5,600
  7. http://www.orchestrateam.com/blogs/ten-free-online-tools-small-business
  8. The use of social media and company blogs as marketing tools not only gets your company better brand exposure, but it also generates leads that result in real customer acquisition. - 57% of those using company blogs have acquired a customer from a blog-generated lead.- Similarly, 57% of companies using LinkedIn have acquired a customer from that channel.
  9. If it looks like your website then … http://www.flickr.com/photos/cyberslayer/952121271/Howard_gees
  10. CTAs on HPCTAs on every pageLanding Pages for every campaign & offer … if you are doing any Paid media, PPC, etc and you arent sending that traffic to a dedicated landing page, or a landing page with a custom URL – you are wasting your effort …
  11. Once it is clear that sales should engage … you should be helping them leverage all the tools you’ve been using throughtout the marketing lifecycle to develop a personal relationship-give them access to all the leads data – what pages they’ve viewed, forms downloaded and even which email campaigns they’ve been sent-employ social crm by providing social media profiles when available so they can quickly see what is on a prospects mind both personally and professionally for rapport building and to understand the dynamics of their business … Once sales has connected – they can continue using and sharing material with the prospect that maybe they have not seen before and leverage all the great inbound content you’ve created … This is another phenomenal way that blog posts and webinars live on and provide value further down the sales cycle.
  12. Measure everything … you are part scientist – part anthropologist to crunch the data … come up with hypotheses around why a certain outcome occurred and then test that hypothesis again until you find a winning formula … then do it again …
  13. Needs more images … Do you have an image of where you are presenting next …Or tweets / emails of folks who follow you?
  14. Measure by source … and measure by campaign … combining your most effective channels with your most effective tactics brings the most bang for buck and you should know what they are … Results Speak Louder than WordsMeasuring success with HubspotOrganic traffic growth visual (attached to email)Tracking our competitors in HubspotDiscovering keywords with Hubspot and targeting them in blogsThought Leadership status within a huge industryGot attention of SAP, a Fortune 500 giantInbound Marketing > Twitter > Lead > $$$
  15. Survey participants were asked to classify each lead generation category as “below average cost,” “near average cost,” or “above average cost.” Businesses consistently ranked inbound marketing channels as having costs lower than outbound channels. PPC was the only inbound channel that was ranked among the outbound channels. - Blogs, social media and organic search maintained the top slots as least expensive. - Blogs had the highest instance of being reported as “Below Average Cost:” 55% of companies who blog indicated leads from this channel were “Below Average Cost.”
  16. This graph shows the percentage of users who rated the channel as either “critical” or “important” in 2009 and 2011. - Company blogs are increasingly valued. The blog is the channel most frequently reported as critical or important, both in 2009 and 2011.- YouTube, Facebook, and Twitter are also increasingly important. Facebook and Twitter gained an additional 18%, and YouTube gained 20%.
  17. This workshop, led by HubSpot Director of Product Evangelism Kirsten Knipp, will provide attendees with insight into the changing nature of business shopping and will walk attendees through hands-on, actionable steps businesses can use to take advantage of modern, inbound marketing techniques, optimize their websites to get found by more prospects and convert higher percentages of these prospects into paying customers. Activities covered in the workshop include creating content and maintaining a company blog, researching and choosing keywords for search engine optimization, engaging in social media sites, creating effective landing pages and ultimately measuring the success of inbound marketing programs.