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Optimize Your Website for
  Maximum Lead Flow

Tim Ash                  Mike Volpe
CEO of SiteTuners.com    VP Marketing at HubSpot
Twitter.com / @tim_ash   Twitter.com / mvolpe
tim@sitetuners.com       mvolpe@hubspot.com
86% of People Skip TV Ads




http://www.guardian.co.uk/media/2010/aug/24/tv-advertising
44% of Direct Mail is
                   Never Even Looked At




http://en.wikipedia.org/wiki/Advertising_mail
We All Have an Addiction
Lazy Marketers Rely
on Advertising Buys
Renting / Outbound Building / Inbound

     Advertising           Blogging

Conferences / Events         SEO

 Paid Search / PPC        Free Tools

  Email List Rentals     Social Media

    Cold Calling       Opt-In Email Lists
Your competition is NOT
  who you think it is.
Bring All the Pieces Together


                    Social Media       Search Engine
                     Marketing           Marketing
                                Content
                               Marketing

                          Conversion Marketing

                            Lead Nurturing


                             Sales Support
Website Tips Based on Real Data




  Lessons from 3,674,029 websites


                 www.WebsiteGrader.com
Tip #1:
 Buyer
Persona
 Drives
Content
Meet “Marketing Mary”
• Title: “Director/VP of Marketing”
    •   Company has 50-500 employees
    •   Expert at “outbound marketing”, 15+ years experience
    •   Worries about “brand presence” (colors, logo, fonts)
    •   Website built for $25K with firm, uses Salesforce.com
• Uses the web for:
    •   Photo sharing of kids with friends (Shutterfly, NOT Flickr)
    •   Email (Outlook for work, web based for home)
    •   Research / news (web, email subscriptions, NOT RSS)
    •   LinkedIn (~100 connections, a couple groups), Facebook (personal only)
• Personal:
    •   42 years old, married, 2 kids (10 and 6)
    •   A little scared of “technology”
    •   Enjoys travel, drives an SUV, likes her iPod Nano (300 songs)
    •   Worried kids are meeting bad people on MySpace and in chat rooms
    •   Wears “appropriate business casual” from Banana Republic and Ann Taylor
• HubSpot:
    •   Wants to learn “inbound marketing”, needs easy to use tools, need integrated
        tools, needs reports to show CEO, wants life to be easier, doesn’t like to tinker
Have You Met Your Personas?
Tips for Buyer Personas

 • Use data, but don’t be a slave to it

 • Get personal and specific

 • The perfect is the enemy of the good

 • Socialize it company wide
Tip #2:
Publish,
 Don’t
Advertise
Publish vs. Advertise
                   People ignore ads.
                   0.2% Click Through Rate




                   Be the content, not the
                   ads around the content.
Publish Everything

•   Blog
•   Podcast
•   Videos
•   Photos
•   Presentations
•   eBooks
•   News Releases
55% more
website visitors
  for companies that blog.




     Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
79% more
followers for companies
    that also have a blog



  Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
Content Makes You Interesting
Tips for Publishing (Blogging)

 • Title should be keyword rich

 • Image in every article

 • Use both email and RSS subscription

 • CTA in every article
Tips for Publishing (Blogging)

 • Want more comments?
   • Ask a question
   • Be controversial
   • Leave part of the issue untouched
 • Need article ideas?
   •   Check email sent items
   •   Customer service inquiries
   •   FAQs salespeople receive
   •   Ask your readers
Tips for Publishing (Blogging)

 • Engage the whole company
   •   Contests and public praise
   •   Support from executives
   •   Build into employee goals
   •   Get everyone addicted
Tip #3:
 Make
Google
Happy
SEO from 2000 to 2011




  Ranking Algorithm:
 f(n): Context + Authority
Keyword Selection

                                       “Cosmetic Dentist”
                                              vs
                                        “Prosthodontist”




     https://adwords.google.com/select/KeywordToolExternal
On-Page SEO Essentials

• Page Title

• Clean URL

• Headers & Content


• Description
Attractive to Humans and Crawlers




                         www.seo-browser.com
Authority is Determined by Links
97% more links
          (for better rankings)
                 for companies
               that have a blog


 Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
A Few Links Go a Long Way

                     85% of web pages
                      have less than 7
                       inbound links



Source: SEOMoz.org
Where is Search Going?
Coming to SEO: Likes = Links




          =          =
Tips for SEO

 • Use keywords and language your
   buyer persona uses

 • Focus on great content more than
   technical tweaks

 • Train all content creators on SEO
Advice for the road ahead…
Stop thinking like a
marketer or advertiser.
Start thinking like a
publisher and socializer.
Tim Ash – CEO
About SiteTuners

  • Conversion reviews & consulting projects
  • Landing page test plans & guaranteed-improvement tests
  • More than 750 clients since 2002
Hassle & Cost


Need & Value
Before
After


+ 17%
Before
After


+ 51%
+ $48,000,000
Express Review - Special Offer

  • 45min interactive review of client landing page or site
  • Video transcript recorded via GoToMeeting
  •   Includes AttentionWizard.com “attention heatmap” of page




  http://Express-Review.com - Only $699

  First 3 reviews will be personally conducted by Tim Ash
San Francisco - New York City - San Jose - Washington DC - Hamburg – London




         Bryan      Michael      Tom       Tim    Patrick   Jakob
       Eisenberg   Summers     Davenport   Ash    Bultema   Nielsen




                              Promo Code CCW920
Next step:
           Talk to an expert.
      No cost. No obligation.
          Get a free, custom
 assessment of your website.

 www.HubSpot.com/IMA
Thank You

Tim Ash                  Mike Volpe
CEO of SiteTuners.com    VP Marketing at HubSpot
Twitter.com / @tim_ash   Twitter.com / mvolpe
tim@sitetuners.com       mvolpe@hubspot.com

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Optimizing Your Site for Maximum Lead Flow

  • 1. Optimize Your Website for Maximum Lead Flow Tim Ash Mike Volpe CEO of SiteTuners.com VP Marketing at HubSpot Twitter.com / @tim_ash Twitter.com / mvolpe tim@sitetuners.com mvolpe@hubspot.com
  • 2. 86% of People Skip TV Ads http://www.guardian.co.uk/media/2010/aug/24/tv-advertising
  • 3. 44% of Direct Mail is Never Even Looked At http://en.wikipedia.org/wiki/Advertising_mail
  • 4. We All Have an Addiction
  • 5.
  • 6. Lazy Marketers Rely on Advertising Buys
  • 7.
  • 8.
  • 9. Renting / Outbound Building / Inbound Advertising Blogging Conferences / Events SEO Paid Search / PPC Free Tools Email List Rentals Social Media Cold Calling Opt-In Email Lists
  • 10. Your competition is NOT who you think it is.
  • 11. Bring All the Pieces Together Social Media Search Engine Marketing Marketing Content Marketing Conversion Marketing Lead Nurturing Sales Support
  • 12. Website Tips Based on Real Data Lessons from 3,674,029 websites www.WebsiteGrader.com
  • 13. Tip #1: Buyer Persona Drives Content
  • 14. Meet “Marketing Mary” • Title: “Director/VP of Marketing” • Company has 50-500 employees • Expert at “outbound marketing”, 15+ years experience • Worries about “brand presence” (colors, logo, fonts) • Website built for $25K with firm, uses Salesforce.com • Uses the web for: • Photo sharing of kids with friends (Shutterfly, NOT Flickr) • Email (Outlook for work, web based for home) • Research / news (web, email subscriptions, NOT RSS) • LinkedIn (~100 connections, a couple groups), Facebook (personal only) • Personal: • 42 years old, married, 2 kids (10 and 6) • A little scared of “technology” • Enjoys travel, drives an SUV, likes her iPod Nano (300 songs) • Worried kids are meeting bad people on MySpace and in chat rooms • Wears “appropriate business casual” from Banana Republic and Ann Taylor • HubSpot: • Wants to learn “inbound marketing”, needs easy to use tools, need integrated tools, needs reports to show CEO, wants life to be easier, doesn’t like to tinker
  • 15. Have You Met Your Personas?
  • 16. Tips for Buyer Personas • Use data, but don’t be a slave to it • Get personal and specific • The perfect is the enemy of the good • Socialize it company wide
  • 18. Publish vs. Advertise People ignore ads. 0.2% Click Through Rate Be the content, not the ads around the content.
  • 19. Publish Everything • Blog • Podcast • Videos • Photos • Presentations • eBooks • News Releases
  • 20. 55% more website visitors for companies that blog. Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
  • 21. 79% more followers for companies that also have a blog Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
  • 22. Content Makes You Interesting
  • 23. Tips for Publishing (Blogging) • Title should be keyword rich • Image in every article • Use both email and RSS subscription • CTA in every article
  • 24. Tips for Publishing (Blogging) • Want more comments? • Ask a question • Be controversial • Leave part of the issue untouched • Need article ideas? • Check email sent items • Customer service inquiries • FAQs salespeople receive • Ask your readers
  • 25. Tips for Publishing (Blogging) • Engage the whole company • Contests and public praise • Support from executives • Build into employee goals • Get everyone addicted
  • 27. SEO from 2000 to 2011 Ranking Algorithm: f(n): Context + Authority
  • 28. Keyword Selection “Cosmetic Dentist” vs “Prosthodontist” https://adwords.google.com/select/KeywordToolExternal
  • 29. On-Page SEO Essentials • Page Title • Clean URL • Headers & Content • Description
  • 30. Attractive to Humans and Crawlers www.seo-browser.com
  • 32. 97% more links (for better rankings) for companies that have a blog Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 33. A Few Links Go a Long Way 85% of web pages have less than 7 inbound links Source: SEOMoz.org
  • 34. Where is Search Going?
  • 35. Coming to SEO: Likes = Links = =
  • 36. Tips for SEO • Use keywords and language your buyer persona uses • Focus on great content more than technical tweaks • Train all content creators on SEO
  • 37. Advice for the road ahead…
  • 38. Stop thinking like a marketer or advertiser.
  • 39. Start thinking like a publisher and socializer.
  • 40. Tim Ash – CEO
  • 41. About SiteTuners • Conversion reviews & consulting projects • Landing page test plans & guaranteed-improvement tests • More than 750 clients since 2002
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  • 70. Express Review - Special Offer • 45min interactive review of client landing page or site • Video transcript recorded via GoToMeeting • Includes AttentionWizard.com “attention heatmap” of page http://Express-Review.com - Only $699 First 3 reviews will be personally conducted by Tim Ash
  • 71. San Francisco - New York City - San Jose - Washington DC - Hamburg – London Bryan Michael Tom Tim Patrick Jakob Eisenberg Summers Davenport Ash Bultema Nielsen Promo Code CCW920
  • 72. Next step: Talk to an expert. No cost. No obligation. Get a free, custom assessment of your website. www.HubSpot.com/IMA
  • 73. Thank You Tim Ash Mike Volpe CEO of SiteTuners.com VP Marketing at HubSpot Twitter.com / @tim_ash Twitter.com / mvolpe tim@sitetuners.com mvolpe@hubspot.com