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IAB MMA Mobile Web Ad Measurement
           Guidelines
Agenda

• Welcome: Joe Laszlo, IAB and Leo Scullin, MMA
• Overview of the Guidelines: George Ivie and David
  Gunzerath, Media Rating Council (MRC)
• Panel Discussion: Media Measurement Audits 101
     • Joe and Leo, Moderators
     • Joe Bailey, Ernst and Young
     • Danielle Ritter, PwC
     • Dick Bennett, IMServices

• Questions
• Wrap Up

p2
IAB’s Mobile Marketing Center of
Excellence
•    Think of the MMCoE as a trade
     association within the trade association
•    Goal: Drive growth of the mobile
     advertising marketplace and of our
     members’ share of mobile spend
•    Launched in December, two full-time
     IAB staff
•    Separate MMCoE Board of Directors,
     which reports to overall IAB Board
•    Mobile provides a chance to do
     interactive media RIGHT, with hindsight
     from Webs 1.0 and 2.0
•    www.iab.net/mmcoe



p3
Mobile Marketing Association
• The Mobile Marketing Association (MMA) is the premier global non-
  profit trade association representing all players in the mobile
  marketing value chain.
     – The MMA's primary focus is to establish mobile as an indispensible part of the
       marketing mix for brand marketers worldwide.
     – 700+ member companies with global focus, regional actions and local relevance.
     – MMA works to promote, educate, measure, guide and protect the mobile
       marketing industry worldwide.
     – Based in the United States and it has regional chapters including North America
       (NA), Europe, Middle East and Africa (EMEA), Latin America (LATAM), and Asic
       Pacific (APAC) branches.
• MMA Forum in New York City June 15-17 (The Waldorf-Astoria)
     –   “Consumers are Mobile: Is Your Brand?”
     –   Great speakers, panels, workshops and networking
     –   Mobile Experience Lab
     –   The Pitch
     –   http://forum.mmaglobal.com/newyorkcity2011

p4
Overview of the Guidelines




p5
IAB MMA Mobile Web Ad
Measurement Guidelines
   Media Rating Council


IAB, MMA, & MRC Joint Webinar
        May 4, 2011
Agenda
   Background
       Importance of guidelines
       MRC’s role
       IAB’s and MMA’s roles
       Core principles of online measurement
   Mobile Web Ad Measurement Guidelines
    Overview
   Next Steps


                                                7
Industry Standards are Critical
   Stop Relying on “Custom Criteria”
   Consistency
   Accuracy
   Enhanced Trust




                                        8
General Benefits
   To establish a common vocabulary for the industry.
   As a guide to measurement methodology best practices.
   To help better educate users of measurement data.
   Set direction for future practices.
   To encourage full disclosure.
   As an auditing framework, for companies that choose to
    have their measurement methodologies audited.




                                                         9
MRC Mission Statement
          To secure for the media industry
           and related users audience
           measurement services that are
           valid, reliable and effective;
          Set Standards; and
          Conduct audits to verify
           compliance with Standards.
MRC Areas of Focus
                             •Users vs. Computers
                                •Cookie Deletion
                        •Client Side Counting, Tagging
     Ad-Centric or                •Auto-Refresh
      Site-Centric           •Filtration Procedures
                                 •Internal Traffic
       (Census)                 •In-Session Gaps
                     •New Types of Usage, WAP/Mobile, etc.
                              •International Traffic


                               •Panel Representation
                                   •Meter Coverage
                        •Capturing All Access Locations
     User-Centric     •Metering All Computers of Panelists
                           •Initial Demo Data Collection
       (Panel)            •User In-Session Identification
                         •Sample Sizes, Standard Errors
                        •Compliance and Non-Response




                           •Operational Robustness
                               •Internal Controls
       Common           •Editing, Calibration, Weighting
                          •Transparent Methodology
MMA & IAB Participation Vital
   MMA: Global member base; participation
    of a wide array of mobile operators
   IAB: Longstanding history of establishing
    measurement guidelines in partnership with
    MRC; precedent-setting Web guidelines
Core Principles: Web
Impressions
           Client-initiated Counting
                Rejection of server-side counting
                Adoption of beacon (and 302, etc.) at client side (as close as
                 possible to final delivery)
           Robot and Spider Filtration
                Creation of IAB/ABCe international spiders & robots list
                Behavioral filtration guidelines were specified
           Caching
                HTTP header controls and random number assignments
           Internal Traffic
                IT and .com employees are focus
                Segregation, if material
           Disclosures
                Goal is transparency
                Description of measurement methodology
                Reporting tool
Mobile Web Ad Measurement
Guidelines: Scope
   As the name implies, these guidelines are
    intended to specify how to count impressions on
    mobile web sites
   In-app, messaging, audio and video and other
    kinds of mobile advertising are not covered
Mobile Web Ad Measurement
Guidelines: Applicability
   Use mobile web ad measurement guidelines for:
       Ads served from a mobile version of a web site
       Versions of ads specifically designed to be
        served to a mobile device or in a mobile web
        environment
   An ad impression served by a standard web
    server in a standard web page should apply the
    IAB Web Impression Guidelines, even if the ad
    is viewed via a smartphone.
Mobile Web Ad Measurement
Guidelines: Client-Side Counting
   Client-side counting is strongly preferred
   Server-side counting is allowed only in cases when no
    alternative is available
      Server-side counting must be prominently disclosed

      Server-side measurers should commit to a timetable
        to moving to client-side counting
   For client-side counting a valid impression may only be
    counted when an ad counter receives and responds
    successfully to a request for a tracking asset from a
    client.
Mobile Web Ad Measurement
Guidelines: Filtration
   As with the Web Impression Measurement
    Guidelines, these guidelines require steps to
    improve the accuracy of counts:
       Cache-busting
       Filtration
            Based on lists of known robots and spiders
            Based on activity patterns indicating non-human
             activity
Mobile Web Ad Measurement
Guidelines: Disclosures
   The guidelines specify recommendations for
    reporting both time and (when applicable)
    location
   The Guidelines also include requirements for a
    Description of Methodology, a document the
    measurement firm uses to disclose what it is
    measuring and how to third parties
       A sample DOM is included as an appendix to the
        guidelines document
Mobile Web Ad Measurement
Guidelines: Auditing
   The guidelines encourage companies that
    provide ad counts to be audited by independent
    third parties against these guidelines.
       Such audits include assessments of both
        counting methods and processes/controls
   In the US, all ad-serving applications used in the
    buying and selling process are recommended to
    be certified as compliant with these guidelines
    at minimum annually.
Next Steps
   MMA, IAB, and MRC planning an addendum to
    these guidelines to cover In-App ads
   We have looked to write guidelines for the
    measurement of messaging ads in the past,
    would like to revisit that project
   We want to make sure buyers and sellers alike
    know these guidelines exist, and encourage
    adoption and auditing.
Thank You

Contact Information:
Media Rating Council
420 Lexington Avenue, Suite 343
New York, NY 10170
Phone: 212-972-0300

George Ivie: givie@mediaratingcouncil.org
David Gunzerath: dgunzerath@mediaratingcouncil.org
Panel Discussion: Media Measurement
    Audits: Process and Things to Know
• Moderators:
  – Joe Laszlo, Deputy Director, MMCoE, IAB
  – Leo Scullin, Global Industry Initiatives, MMA

• Panelists
   – Joe Bailey, Manager, Advisory Services: Media &
     Entertainment, Ernst & Young
   – Dick Bennett, CEO, IMServices
   – Danielle Ritter, Risk Assurance, PwC




p 22
IAB Updates: www.iab.net
• Educational Webinars
   – Bringing Direct Marketing Disciplines to Online Advertising, May
     25, Noon EST
• Professional Development Classes
   – On-demand training classes available @ iab.net
• Washington, DC Long Tail Alliance Fly In
   – May 23-24
   – Email Corie@iab.net to learn more about participation and
     sponsorship
• Conferences
   – Networks and Exchanges Marketplace, May 16, NYC
   – IAB Innovation Days, June 8-9, NYC
   – Mobile: IAB Marketplace, July 18, NYC
   – MIXX Conference, Expo, & Awards, October 3-4, NYC

p 23
Q&A


       Please type your questions into
       the chat feature on the upper-
       right corner of your screen.




p 24

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Understanding the New IAB MMA Mobile Web Ad Measurement Guidelines

  • 1. IAB MMA Mobile Web Ad Measurement Guidelines
  • 2. Agenda • Welcome: Joe Laszlo, IAB and Leo Scullin, MMA • Overview of the Guidelines: George Ivie and David Gunzerath, Media Rating Council (MRC) • Panel Discussion: Media Measurement Audits 101 • Joe and Leo, Moderators • Joe Bailey, Ernst and Young • Danielle Ritter, PwC • Dick Bennett, IMServices • Questions • Wrap Up p2
  • 3. IAB’s Mobile Marketing Center of Excellence • Think of the MMCoE as a trade association within the trade association • Goal: Drive growth of the mobile advertising marketplace and of our members’ share of mobile spend • Launched in December, two full-time IAB staff • Separate MMCoE Board of Directors, which reports to overall IAB Board • Mobile provides a chance to do interactive media RIGHT, with hindsight from Webs 1.0 and 2.0 • www.iab.net/mmcoe p3
  • 4. Mobile Marketing Association • The Mobile Marketing Association (MMA) is the premier global non- profit trade association representing all players in the mobile marketing value chain. – The MMA's primary focus is to establish mobile as an indispensible part of the marketing mix for brand marketers worldwide. – 700+ member companies with global focus, regional actions and local relevance. – MMA works to promote, educate, measure, guide and protect the mobile marketing industry worldwide. – Based in the United States and it has regional chapters including North America (NA), Europe, Middle East and Africa (EMEA), Latin America (LATAM), and Asic Pacific (APAC) branches. • MMA Forum in New York City June 15-17 (The Waldorf-Astoria) – “Consumers are Mobile: Is Your Brand?” – Great speakers, panels, workshops and networking – Mobile Experience Lab – The Pitch – http://forum.mmaglobal.com/newyorkcity2011 p4
  • 5. Overview of the Guidelines p5
  • 6. IAB MMA Mobile Web Ad Measurement Guidelines Media Rating Council IAB, MMA, & MRC Joint Webinar May 4, 2011
  • 7. Agenda  Background  Importance of guidelines  MRC’s role  IAB’s and MMA’s roles  Core principles of online measurement  Mobile Web Ad Measurement Guidelines Overview  Next Steps 7
  • 8. Industry Standards are Critical  Stop Relying on “Custom Criteria”  Consistency  Accuracy  Enhanced Trust 8
  • 9. General Benefits  To establish a common vocabulary for the industry.  As a guide to measurement methodology best practices.  To help better educate users of measurement data.  Set direction for future practices.  To encourage full disclosure.  As an auditing framework, for companies that choose to have their measurement methodologies audited. 9
  • 10. MRC Mission Statement  To secure for the media industry and related users audience measurement services that are valid, reliable and effective;  Set Standards; and  Conduct audits to verify compliance with Standards.
  • 11. MRC Areas of Focus •Users vs. Computers •Cookie Deletion •Client Side Counting, Tagging Ad-Centric or •Auto-Refresh Site-Centric •Filtration Procedures •Internal Traffic (Census) •In-Session Gaps •New Types of Usage, WAP/Mobile, etc. •International Traffic •Panel Representation •Meter Coverage •Capturing All Access Locations User-Centric •Metering All Computers of Panelists •Initial Demo Data Collection (Panel) •User In-Session Identification •Sample Sizes, Standard Errors •Compliance and Non-Response •Operational Robustness •Internal Controls Common •Editing, Calibration, Weighting •Transparent Methodology
  • 12. MMA & IAB Participation Vital  MMA: Global member base; participation of a wide array of mobile operators  IAB: Longstanding history of establishing measurement guidelines in partnership with MRC; precedent-setting Web guidelines
  • 13. Core Principles: Web Impressions  Client-initiated Counting  Rejection of server-side counting  Adoption of beacon (and 302, etc.) at client side (as close as possible to final delivery)  Robot and Spider Filtration  Creation of IAB/ABCe international spiders & robots list  Behavioral filtration guidelines were specified  Caching  HTTP header controls and random number assignments  Internal Traffic  IT and .com employees are focus  Segregation, if material  Disclosures  Goal is transparency  Description of measurement methodology  Reporting tool
  • 14. Mobile Web Ad Measurement Guidelines: Scope  As the name implies, these guidelines are intended to specify how to count impressions on mobile web sites  In-app, messaging, audio and video and other kinds of mobile advertising are not covered
  • 15. Mobile Web Ad Measurement Guidelines: Applicability  Use mobile web ad measurement guidelines for:  Ads served from a mobile version of a web site  Versions of ads specifically designed to be served to a mobile device or in a mobile web environment  An ad impression served by a standard web server in a standard web page should apply the IAB Web Impression Guidelines, even if the ad is viewed via a smartphone.
  • 16. Mobile Web Ad Measurement Guidelines: Client-Side Counting  Client-side counting is strongly preferred  Server-side counting is allowed only in cases when no alternative is available  Server-side counting must be prominently disclosed  Server-side measurers should commit to a timetable to moving to client-side counting  For client-side counting a valid impression may only be counted when an ad counter receives and responds successfully to a request for a tracking asset from a client.
  • 17. Mobile Web Ad Measurement Guidelines: Filtration  As with the Web Impression Measurement Guidelines, these guidelines require steps to improve the accuracy of counts:  Cache-busting  Filtration  Based on lists of known robots and spiders  Based on activity patterns indicating non-human activity
  • 18. Mobile Web Ad Measurement Guidelines: Disclosures  The guidelines specify recommendations for reporting both time and (when applicable) location  The Guidelines also include requirements for a Description of Methodology, a document the measurement firm uses to disclose what it is measuring and how to third parties  A sample DOM is included as an appendix to the guidelines document
  • 19. Mobile Web Ad Measurement Guidelines: Auditing  The guidelines encourage companies that provide ad counts to be audited by independent third parties against these guidelines.  Such audits include assessments of both counting methods and processes/controls  In the US, all ad-serving applications used in the buying and selling process are recommended to be certified as compliant with these guidelines at minimum annually.
  • 20. Next Steps  MMA, IAB, and MRC planning an addendum to these guidelines to cover In-App ads  We have looked to write guidelines for the measurement of messaging ads in the past, would like to revisit that project  We want to make sure buyers and sellers alike know these guidelines exist, and encourage adoption and auditing.
  • 21. Thank You Contact Information: Media Rating Council 420 Lexington Avenue, Suite 343 New York, NY 10170 Phone: 212-972-0300 George Ivie: givie@mediaratingcouncil.org David Gunzerath: dgunzerath@mediaratingcouncil.org
  • 22. Panel Discussion: Media Measurement Audits: Process and Things to Know • Moderators: – Joe Laszlo, Deputy Director, MMCoE, IAB – Leo Scullin, Global Industry Initiatives, MMA • Panelists – Joe Bailey, Manager, Advisory Services: Media & Entertainment, Ernst & Young – Dick Bennett, CEO, IMServices – Danielle Ritter, Risk Assurance, PwC p 22
  • 23. IAB Updates: www.iab.net • Educational Webinars – Bringing Direct Marketing Disciplines to Online Advertising, May 25, Noon EST • Professional Development Classes – On-demand training classes available @ iab.net • Washington, DC Long Tail Alliance Fly In – May 23-24 – Email Corie@iab.net to learn more about participation and sponsorship • Conferences – Networks and Exchanges Marketplace, May 16, NYC – IAB Innovation Days, June 8-9, NYC – Mobile: IAB Marketplace, July 18, NYC – MIXX Conference, Expo, & Awards, October 3-4, NYC p 23
  • 24. Q&A Please type your questions into the chat feature on the upper- right corner of your screen. p 24