2. 1
Recent key Maximo Success in Europe
East Coast Mainline
Rail rolling stock
Maximo Transportation,
Scheduler.
Bord Na Mona
Utilties fuel production
Maximo, Scheduler, Mobile
(Android).
Irish Water
Water Treatment and
Distribution
Maximo Utilities, Scheduler,
HS&E
British Airport Authority
Airports Asset Mgmt
Maximo Mobile (Android)
Melox
Nuclear fuel
Maximo Nuclear
La Poste
Mail service
Maximo + SCCD, SAP
adapter
Fingrid
Electricity Transmission
Maximo Spatial, Syclo
GBS
FOAK Siemens integration
3. 2
Agenda
Introductions & Goals
Health of IBM Asset and Facilities Management in Europe
What is Asset Management?
IBM Asset Management Portfolio
Pulse Highlights
Tririga solution overview
4. 3
Operate and maintain
Design and
specify
Procure and supply
Decommission and dispose
Install and commission
Asset Strategy
Asset
Control
Asset
Configuration /
Location
Procedures /
Bill of Materials
Planning/
Safety
Schedule
Issue
Resources
Execute
Work
Complete
Work Feedback
Initiate
Work
Service Call
Preventive
Predictive
Inspection
CBM
Corrective
Repair
Alarm
Capital Project
Service to perform
Operational integrity
Logistics
Contract
Procure
Inventory
Assignment
Labour Training
Labour Resource
Strategy
Strategy
Asset
Analytics
Energy and carbon usage
Lifecycle: What is Asset Management?
Asset Base
Complex asset
configuration
Full Health,
Safety & Environment Mgmt
Billing £/$ for EAM
services to client
5. 4
Standards: What is Asset Management?
PAS 55 defines Asset Management as:
systematic and coordinated activities and practices through which an
organization optimally and sustainably manages its assets and asset
systems, their associated performance, risks and expenditures over their
life cycles for the purpose of achieving its organizational strategic plan
Extracted from Publicly Available Specification (PAS)
PAS 55-1:2008, BSI September 2008
6. 5
PAS 55 System
Manage Assets
Manage Asset Systems
Manage Asset PortfolioCapital Investments
Optimization and sustainability planning
Sustained performance
Cost & Risk optimization
Optimize life cycle
activities
Organizational Strategic Goals
PAS 55 Asset
Management
System
Organization
Management
7. 6
PAS 55 is relevant to all Asset Classes in the lifecycle
Facilities, Buildings, Warehouses, Hospitals
Oil, Gas, Chemicals, Pharmaceuticals, Food,
Electronics, Power Generation, Manufacturing
Defense, Airlines, Rail, Road, Automotive
Railways, Electric / Gas Distribution, Highways, Telecom, Water
Computers, Routers, Networks, Software, Auto Discovery, Service desk
Plant &
Production
Real Estate &
Facilities
Transportation
and Fleet
Linear
Assets
IT Equipment
Manage Assets
Manage Asset Systems
Manage asset portfolio
Create/
acquire Utilize Maintain
Renew/
dispose
Capital Investments
Optimization and sustainability planning
Sustained performance
Cost & Risk optimization
Optimize life cycle
activities
Organizational Strategic Goals
PAS 55 Asset
Management
System
Organization
Management
8. 7
Market
Segments
We serve several recognized market segments
Enterprise
Asset Mgt
Integrated Workplace
Mgt Solutions
IT Asset
Mgt
Workforce
Mgt
Enterprise
Service Desk
Across a range of industries
Our
Business
IBM Asset and Facilities Management
Is a strategic capability, to manage all physical and digital assets that
enable the business of our clients, society, and the world
Plant &
Production
Facilities &
Real Estate
Transportation
Information
Technology
Linear
Assets
Products
By developing, selling, and implementing products
Maximo
Asset Mgt
SmartCloud
ControlDesk
TRIRIGA
Solutions
IBM Solutions for Asset Management
10. 9
Pulse 2013 Industry: Clients Presenting in Smarter Infrastructure Stream
Chemicals & Petroleum Schlumberger, Dow Chemical, Occidental, Encana, Suncoke Energy, POET, Petrobras, Flint Hills Resources,
Southern California Gas, Eagle Rock Energy, EQT, Sunoco, Bluewater, Cenovus
Energy & Utilities Southern Power, Enmax, Bord Gais Networks, Oakville Hydro Electricity Distribution, WEB Aruba,
TrustPower, ERDF,, Haiyang Nuclear Power Station, Duke Energy, TVA, JEA, Southern Company, DTE
Energy, Luminant, Salt River Project, PGE, NV Energy, Power Water Corporation, Slovakian Energy Company,
Acciona Energy, Infigen Energy
Facilities Sodexo, Thiess Services, University of Arizona Biosphere 2,, Sandia National Labs, Universal Orlando, NCS,
Hong Kong Jockey Club, University of Missouri, AT&T, Allianz, TianJin RockTech Company, Alamo Community
College, GSA, Boeing, UZSVM, ABM, Penn State, Crown Melbourne. UMASS, Denver Public Schools,
Washington Headquarters Services, Clark County School District, University of Chicago, Media Mart
Life Sciences/Healthcare Abbott Labs, J&J, Covidien, NSW Health, GlaxoSmithKline, Grifols, VA, John Hopkins, Utah Healthcare, EGIS
PLC
Manufacturing Hyundai Steel, Honda of America Manufacturing,, Reliabilityweb.com, Teradyne, General Mills, General Motors,
Boeing, ATK Aeorspace Systems, Michelin, Ford, Cummins
Public Sector UK MoD, Tarrant Water District, Maricopa County, DOE,, City of Cambridge, Sociedad Portuaria Regional de
Cartagena , City of South Bend, City of Boston, Beijing Dongcheng Government, China, City of Tucson, Miami
Dade Parks & Recreation, Desert Mountain, City of Minneapolis, LVMPD, Miami-Dade Police Department, City
of Ottawa, Panama Canal Authority, Sandia National Labs, Manicopa County, FBI, York Region
Transportation & Travel WMATA, Royal Boskalis Westminister, Polish Rail, SNCF, Halifax International Airport Authority, Denver
International Airport, Melbourne Airport, NIPPON KAIJI KYOKAI (ClassNK), Yarra Trams, Vanderlande
Industries, John Holland. Kiwi Rail, Amtrak, Sodexo, Tubelines,
Banking & Insurance Ernst & Young, TD Bank,
16. 19
Why was Tririga acquired?
Facilities Plant/ProductionTransportation IT Linear assets
Asset and Facilities Management….
17. 20
IBM TRIRIGA – Integrated Workplace Management Solution
Advanced Technology Platform
Real Estate
Management
Capital
Project
Management
Facility
Management
Environmental
and Energy
Management
Maintenance
Management
IBMTRIRIGA
Work Place Performance Management
Strategic Facility Planning
21. 24
… improve
strategic facility
planning
… streamline
workplace
reservations
… identify what
you have and
how it is being
used
Identifies inefficient and
underutilized facilities
Models alternative planning
scenarios
Generates move orders from
approved plans
Simplifies reservation bookings
from MS Outlook
Automates reservation
processes
Optimizes reservable workplace
resources
Catalogs current space and
manages space utilization
Manages moves, adds, and
changes
Delivers interactive floor plan
views to all users
How does Tririga better manage Space?
22. 25
Environment
…pre-built energy & environmental metrics to
identify resource-intensive facilities.
…. Drive down company CO2 emissions
1) improving operations maintenance
2) retrofit out-dated buildings
3) eliminating unnecessary space.
Data accuracy & accessibility,
lack of performance metrics
Compliance issues, such as the
changes to the Companies Act
in the UK
92% of business have environmental
Strategies, only 33%
have reached their goals
From challenges… …to better outcomes
Today I want to describe what the Tririga solution is acquired in 2011, the success it has brought to IBM Europe, and its potential value for 2013. First off lets discuss why we brought this product into our Asset and Facilties Management software portfolioSo Asset and Facilties Management are fairly unique in IBM in that we are business applications – focussed on the line of businessOur core offering Maximo is focussed on Physical Asset Management – that’s the service, work, and supply chain processes to keep assets running. So for example we’re runing a call centre saying you have no power, and the mobile Work Order for someone to fix a transfomer.Maximo covers multiple asset classes – transport (indeed the engines on your plane were probably managed by Maximo, trains you travelled on), facilities from pentagon to disney, plant production from the cars you drive like Volvo, Volkswagen, Toyota (maybe your all driving porsches), and Linear assets like roads, and water pipe networks that you drink from (and whats the word ‘release into’)But as buildings have got smarter, and processes managing them more complex Maximo had a shortfall in the area of Facilites management – the manegement of buildings asset.Hence Tririga!!
This diagram describes at a high level the Tririga solution. Solutions focussed on asset management in Facilties and buildings are termed Integrated Workplace Management Solution (IWMS – got to have an acronym). Tririga leads its 2012 Gartner Magic Quadrant for IWMS in terms of capability and is slightly behind Planon in terms of Execution, which should change under IBM. It does sometimes compete with ERP such as SAP, but is significantly richerOriginally it was a US centric product, developed in Las Vegas (original focus on the vast casinos there). So we’ve had language, resource and localisation ‘challenges’ in Europe – lot of effort has gone into meeting.So like business applications you have a base layer of data, workflow, reporting and integrations. And critically here you create a business model of the business in terms of people, sites and rooms of the estate. Then above these you have the functionality to drive differing processes.Real Estate – here you manage all the contracts and agreements for internal or external leases on building – so for example IBM South Bank paying Alan Sugar, or an airport charging for spaceCapital Project Management – these are projects to change buildings – Starbucks are constantly updating there stores and Tririga streamlines this processFacility Management – this is SPACE modelling the SPACE, integrating to CAD floor plans, planning moves and onbaording new staff – Ernst & Yong use Tririga to monitor and flex the utilisation of their buildings by integrating to badgesMaintenance Management – this is the crossover with Maximo to the Physical maintenance of air-con, lifts, but indeed soft services like cleaningEnvironmental (sometimes called TREES) – here its calculating the carbon footprint and energy concumption across buildings
OK – so lets switch to 3 technical campaigns that we’re running for Tririgi through 2013 – with demos, collaterall, etc etcFirst off is Lease Management. Something major is happening – global regulatory changes mean that leases which before could be placed in opex now need to sit as a liability on the blanace sheet.This is very current and in the news, here are 3 articles from last week, I wont read the Le Monde article.But from the FT you can see the IASB and FASB standards will add billions to the balance sheet, which is currently residing into OPEXAn IBM survey states 92% of companies feel they are not ready for the vast amount of data and process required. Excel WILL NOT DO
IBM TRIRIGA delivers critical lease accounting and strategic facility planning capabilities to manage all classes of leased assets, avoid costly financial restatements and increase utilization of leased assets:It accelerates preparedness for the new standard with pre-built spreadsheets and compliant templates for faster loading of lease information;It provides necessary financial reporting to achieve auditable lease accounting with simple-to-use pre-built reports and financial assumptions management capabilities; and It reduces or eliminates the need for under-utilized leased assets with advanced strategic facility planning capabilities.
Onto techncal campaign 2 - As we said Tririga models the buildings and sites of a company and you can model the financial aspects of the leasesBut another core area of funcitonality is around Space management. And this forms our 2nd technical campaignAs we can see from this studay where employees and companies work is changing.Previously you’d be a large central office – now we’re dispresed across sitesRather than one office you’ll work from home and a number of locationsHot deskingThink IBM south Bank on a Friday versus a Weds
So how can Tririga help….We can model a buildings floor space to granular level…. But also we can understand via badge passes and email contact what is the utilizationControl chargeback fro use of spaceMange moves and adds and changes to the use of floors, rooms or desksAnd provide users with interactive floor plans for better finding rooms, or planning changesWe also have a fulll reservation management suite so you can get more from the spaces you haveOnce this rich dtaa on space and usage is collected we can help make strategic decisions on which sites to keep, which to refurbish which to close down
Our final technical campaign – how Tririga manages Environmental and Energy challenges for companies.THIS IS ABOUT TREE HUGGING AND BEING GREEN – althought that importantIts about business improvement, efficiency and regulatory complianceStudies show 92% of companies environmental strategies, but only 33% have reached their goalsWhat Tririga can do his help them gather the data on energy usage of buildings collate that data and then drive improvements on bad actors
So for my last slide, lets finish with some European Success storiesDespite the challenges of a US centric programme, lack of resource and delivery capability We closed 3 deals over a million in software.DIO is using the whole Trirga suite – and indeed are adopting the new reservation mgmt in a cumultive deal. And this will manage the entire UK minstry of defence property portfolioAirbus is using Maximo with a focus on Space and Operations management for their significant manufactuing sites, will integration to CAD floor plans and financial chargebackSo think Tririga, think Lease, think Space and think Environment!THANK YOU