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IBM Sales and Distribution                                                                                           Healthcare
Solution brief




                                                      Enterprise asset
                                                      management for
                                                      healthcare
                                                      Improve care delivery and efficiency


                                                      Maximizing service delivery while managing a sophisticated mix of
                Highlights                            computerized devices, tools and equipment, systems and technologies
                                                      is challenging for most healthcare organizations. The ability to
            ●   Increase asset use and availability   proactively monitor these different types of assets in a fast-paced
            ●   Reduce operating and maintenance      environment is critical to improving quality of care, and the enterprise
                costs                                 asset management solution for healthcare, based on IBM® Maximo®
            ●   Support higher quality of care        software, can help.
            ●   Meet service delivery requirements
            ●   Improve compliance with               Improve care with better asset management
                regulations                           As mergers and acquisitions become more prevalent in the healthcare
                                                      industry, the need to manage assets across multiple facilities is increas-
                                                      ingly challenging. At the same time, maintaining compliance with reg-
                                                      ulations can increase the need for asset activity documentation. To help
                                                      meet these critical needs, our asset management solution can help your
                                                      organization maintain the quality of hospital equipment and, as a
                                                      result, enhance the services delivered to patients. The IBM Maximo
                                                      software portfolio enables hospitals and hospital networks to better
                                                      respond to changing business requirements by helping to increase
                                                      equipment availability, reduce operating and maintenance costs, and
                                                      support higher quality services that can improve patient care and
                                                      satisfaction.
IBM Sales and Distribution                                                                                                Healthcare
Solution brief




Better asset management can help your hospital maximize            and in prime working condition when needed. Solutions
service quality, reduce risk of noncompliance, and manage          based on IBM Maximo’s comprehensive software suite can
costs, while assuring the availability of all assets. Using our    enable your organization to track, monitor and manage the
enterprise asset management solution, powered by                   performance of critical or strategic assets, as well as test and
IBM Maximo software, your organization can better                  maintain equipment as needed.
coordinate the needs of diverse physical facilities within your
enterprise while maintaining specific functions within these
different facilities. Our solution includes specific capabilities
for healthcare. These include the calibration of instruments,
tools and special equipment; support for electronic signa-
tures, records and audits; support for asset-related corrective
and preventive action (CAPA); validation project support; and
integration with document management systems.

Managing assets across the organization
Our asset management solution can help your healthcare
organization support business objectives and respond to new
demands by helping you to better manage materials, compli-
ance efforts, technology and facilities throughout the organi-
zation. Our solution is designed using a single, integrated
software technology platform, allowing your hospital or
system to gain enterprise-wide visibility into comprehensive
information about facilities, equipment and IT assets.
Views of all assets help to identify the untapped potential of
these resources, while helping ensure that equipment is ready
for use when needed and assets are utilized more effectively.
Our solution allows your organization to keep a pulse on
assets across materials, compliance efforts, technology and
facilities.

Monitor healthcare equipment
availability and performance
It is vital that healthcare tools—ranging from specialized
equipment such as surgical supplies, to diagnostic equipment
such as ultrasound machines, to equipment used for direct
patient care such as cardiac monitoring devices—be available
IBM Sales and Distribution                                                                                          Healthcare
Solution brief




Streamline compliance                                          Optimize technology assets
In addition to operational compliance, asset management is a   Better asset management can help to optimize the use of cur-
mandate with which hospitals and healthcare organization       rent and emerging technologies such as real-time location
must comply. For example, in the United States, the Joint      systems (RTLS) for asset and patient tracking. Our solution
Commission requires reporting compliance for medical           can help your business determine the best practices for
equipment inventory and medical equipment maintenance          inspection and maintenance of these assets and automate
plan standards. In addition to helping organizations better    processes to improve work priority while addressing other
manage this requirement, our solution can help organizations   regulatory requirements. Additionally, our solution can help
address other federal, state and local regulations.            you manage IT and IT-related services including service-level
                                                               agreements and contracts. Our solution was developed to
                                                               align with IT Information Library® (ITIL®) for best prac-
                                                               tices and standards that support the delivery of high quality
                                                               IT services.


                                                               Manage facilities across functions and
                                                               locations
                                                               A key benefit of the enterprise asset management solution,
                                                               powered by IBM Maximo software, is improved management
                                                               of diverse physical facilities at different locations. Our solu-
                                                               tion can help provide a unified view of all of your facilities
                                                               including specific facilities within each physical building that
                                                               may range from traditional offices to operating rooms.
                                                               Whether your healthcare enterprise focuses on providing
                                                               hospital-based inpatient care and/or care in outpatient clinics
                                                               or free-standing surgical, imaging, laboratory or emergency
                                                               care centers, our asset management solution can help you
                                                               manage and maintain the requirements of these different
                                                               facilities.

                                                               Integrated and comprehensive
                                                               capabilities
                                                               Our asset management solution provides an integrated
                                                               approach to managing all clinical, IT and strategic enterprise
                                                               assets to help your organization:

                                                               ●   Unify comprehensive asset life cycle and maintenance on a
                                                                   single platform.
                                                               ●   Manage asset deployment, specifications, monitoring, cali-
                                                                   bration, costing and tracking from a single system.
●   Adapt to changing business requirements and connect with
    other enterprise systems through a flexible business process
    configuration platform and scalable service-oriented
    architecture (SOA).
●   Align service levels with business objectives by defining
    service offerings and establishing service-level agreements      © Copyright IBM Corporation 2009
    (SLAs).                                                          IBM Corporation
●   Manage vendor contracts with comprehensive support for           Route 100
                                                                     Somers, NY 10589
    purchasing, leasing, renting, warranties, rates, and master,
    blanket and user-defined contracts.                               Produced in the United States of America
●   Address long- and short-term planning, preventive, reactive      December 2009
                                                                     All Rights Reserved
    and condition-based maintenance, schedule management,
    resource optimization and key performance indicators.            IBM, the IBM logo, ibm.com, and Maximo are trademarks or
                                                                     registered trademarks of International Business Machines Corporation
●   Plan inventory to meet maintenance demands to make the           in the United States, other countries, or both. If these and other
    right parts available at the right location when needed.         IBM trademarked terms are marked on their first occurrence in this
●   Provide visibility into all enterprise assets, their condition   information with a trademark symbol (® or ™), these symbols indicate
                                                                     U.S. registered or common law trademarks owned by IBM at the time
    and work processes for better planning and control.              this information was published. Such trademarks may also be registered
                                                                     or common law trademarks in other countries. A current list of
Conclusion                                                           IBM trademarks is available on the Web at “Copyright and trademark
                                                                     information” at ibm.com/legal/copytrade.shtml
The enterprise asset management solution for healthcare
from IBM can help your organization increase equipment               ITIL is a registered trademark, and a registered community trademark of
                                                                     the Office of Government Commerce, and is registered in the U.S.
availability, reduce operating and maintenance costs, and            Patent and Trademark Office.
maintain higher quality requirements and standards. This
                                                                     IT Infrastructure Library is a registered trademark of the Central
optimized performance includes the ability to manage the
                                                                     Computer and Telecommunications Agency which is now part of the
complete lifecycle of all critical assets—beginning with plan-       Office of Government Commerce.
ning and procurement, and extending through deployment,
                                                                     Other product, company or service names may be trademarks or service
tracking, maintenance and disposal. With this solution you           marks of others.
can better manage output capacity to meet patient expecta-
tions while helping ensure continuous quality improvement
                                                                              Please Recycle
and required quality controls.

For more information
To learn more about the asset management solution for
healthcare, please contact your IBM representative or
IBM Business Partner, or visit: ibm.com/healthcare




                                                                                                                       HPS03010-USEN-00

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Enterprise Asset Management for Improved Efficiency and Patient Care

  • 1. IBM Sales and Distribution Healthcare Solution brief Enterprise asset management for healthcare Improve care delivery and efficiency Maximizing service delivery while managing a sophisticated mix of Highlights computerized devices, tools and equipment, systems and technologies is challenging for most healthcare organizations. The ability to ● Increase asset use and availability proactively monitor these different types of assets in a fast-paced ● Reduce operating and maintenance environment is critical to improving quality of care, and the enterprise costs asset management solution for healthcare, based on IBM® Maximo® ● Support higher quality of care software, can help. ● Meet service delivery requirements ● Improve compliance with Improve care with better asset management regulations As mergers and acquisitions become more prevalent in the healthcare industry, the need to manage assets across multiple facilities is increas- ingly challenging. At the same time, maintaining compliance with reg- ulations can increase the need for asset activity documentation. To help meet these critical needs, our asset management solution can help your organization maintain the quality of hospital equipment and, as a result, enhance the services delivered to patients. The IBM Maximo software portfolio enables hospitals and hospital networks to better respond to changing business requirements by helping to increase equipment availability, reduce operating and maintenance costs, and support higher quality services that can improve patient care and satisfaction.
  • 2. IBM Sales and Distribution Healthcare Solution brief Better asset management can help your hospital maximize and in prime working condition when needed. Solutions service quality, reduce risk of noncompliance, and manage based on IBM Maximo’s comprehensive software suite can costs, while assuring the availability of all assets. Using our enable your organization to track, monitor and manage the enterprise asset management solution, powered by performance of critical or strategic assets, as well as test and IBM Maximo software, your organization can better maintain equipment as needed. coordinate the needs of diverse physical facilities within your enterprise while maintaining specific functions within these different facilities. Our solution includes specific capabilities for healthcare. These include the calibration of instruments, tools and special equipment; support for electronic signa- tures, records and audits; support for asset-related corrective and preventive action (CAPA); validation project support; and integration with document management systems. Managing assets across the organization Our asset management solution can help your healthcare organization support business objectives and respond to new demands by helping you to better manage materials, compli- ance efforts, technology and facilities throughout the organi- zation. Our solution is designed using a single, integrated software technology platform, allowing your hospital or system to gain enterprise-wide visibility into comprehensive information about facilities, equipment and IT assets. Views of all assets help to identify the untapped potential of these resources, while helping ensure that equipment is ready for use when needed and assets are utilized more effectively. Our solution allows your organization to keep a pulse on assets across materials, compliance efforts, technology and facilities. Monitor healthcare equipment availability and performance It is vital that healthcare tools—ranging from specialized equipment such as surgical supplies, to diagnostic equipment such as ultrasound machines, to equipment used for direct patient care such as cardiac monitoring devices—be available
  • 3. IBM Sales and Distribution Healthcare Solution brief Streamline compliance Optimize technology assets In addition to operational compliance, asset management is a Better asset management can help to optimize the use of cur- mandate with which hospitals and healthcare organization rent and emerging technologies such as real-time location must comply. For example, in the United States, the Joint systems (RTLS) for asset and patient tracking. Our solution Commission requires reporting compliance for medical can help your business determine the best practices for equipment inventory and medical equipment maintenance inspection and maintenance of these assets and automate plan standards. In addition to helping organizations better processes to improve work priority while addressing other manage this requirement, our solution can help organizations regulatory requirements. Additionally, our solution can help address other federal, state and local regulations. you manage IT and IT-related services including service-level agreements and contracts. Our solution was developed to align with IT Information Library® (ITIL®) for best prac- tices and standards that support the delivery of high quality IT services. Manage facilities across functions and locations A key benefit of the enterprise asset management solution, powered by IBM Maximo software, is improved management of diverse physical facilities at different locations. Our solu- tion can help provide a unified view of all of your facilities including specific facilities within each physical building that may range from traditional offices to operating rooms. Whether your healthcare enterprise focuses on providing hospital-based inpatient care and/or care in outpatient clinics or free-standing surgical, imaging, laboratory or emergency care centers, our asset management solution can help you manage and maintain the requirements of these different facilities. Integrated and comprehensive capabilities Our asset management solution provides an integrated approach to managing all clinical, IT and strategic enterprise assets to help your organization: ● Unify comprehensive asset life cycle and maintenance on a single platform. ● Manage asset deployment, specifications, monitoring, cali- bration, costing and tracking from a single system.
  • 4. Adapt to changing business requirements and connect with other enterprise systems through a flexible business process configuration platform and scalable service-oriented architecture (SOA). ● Align service levels with business objectives by defining service offerings and establishing service-level agreements © Copyright IBM Corporation 2009 (SLAs). IBM Corporation ● Manage vendor contracts with comprehensive support for Route 100 Somers, NY 10589 purchasing, leasing, renting, warranties, rates, and master, blanket and user-defined contracts. Produced in the United States of America ● Address long- and short-term planning, preventive, reactive December 2009 All Rights Reserved and condition-based maintenance, schedule management, resource optimization and key performance indicators. IBM, the IBM logo, ibm.com, and Maximo are trademarks or registered trademarks of International Business Machines Corporation ● Plan inventory to meet maintenance demands to make the in the United States, other countries, or both. If these and other right parts available at the right location when needed. IBM trademarked terms are marked on their first occurrence in this ● Provide visibility into all enterprise assets, their condition information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time and work processes for better planning and control. this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of Conclusion IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml The enterprise asset management solution for healthcare from IBM can help your organization increase equipment ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. availability, reduce operating and maintenance costs, and Patent and Trademark Office. maintain higher quality requirements and standards. This IT Infrastructure Library is a registered trademark of the Central optimized performance includes the ability to manage the Computer and Telecommunications Agency which is now part of the complete lifecycle of all critical assets—beginning with plan- Office of Government Commerce. ning and procurement, and extending through deployment, Other product, company or service names may be trademarks or service tracking, maintenance and disposal. With this solution you marks of others. can better manage output capacity to meet patient expecta- tions while helping ensure continuous quality improvement Please Recycle and required quality controls. For more information To learn more about the asset management solution for healthcare, please contact your IBM representative or IBM Business Partner, or visit: ibm.com/healthcare HPS03010-USEN-00