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Technical White Paper
SAP and IBM Demonstrate Capability
of Handling High Billing Volume in a
Telecommunications Scenario
Testing Performance and Scalability of
the SAP®
Convergent Invoicing Package
with IBM Workload-Optimized Solutions
and IBM Easy Tier
Participating Groups
•	SAP Value Prototyping, Center of
Excellence, SAP Germany
•	IBM SAP International Competence
Center, IBM Germany
•	IBM Research and Development,
IBM R & D Germany
2
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
Table of Contents
	 5	 Huge Billing Volumes:
A Challenge to the
Telecommunications Industry
	 5	 Scope of the Proof of Concept
	 6	 System Maintenance Not in
Project Scope
	 6	 Component Overview of SAP
Landscape Used in Project
	 6	 SAP Convergent Invoicing,
Version 6
	 7	 IBM DB2 LUW 9.7 Optimized
for SAP Software
	 8	 IBM eX5 Enterprise Systems
	 9	 IBM Storwize V7000
	10	 IBM Easy Tier
	11	 Design of the SAP Landscape
	11	 SAP System Setup
	12	 DB2 Best Practices
	25	 Scenario Description
	26	 Scenario Execution
	28	 Results and Achievements
	31	 Best Practices and
Conclusions
	48	 Resources
3
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
Telecommunications Scenario
The company has 50 million active
customers, each placing 30 calls a
day, producing a total of 1.5 billion
billable items (BITs) per day, where
each BIT represents one phone call,
one SMS, or one other unit of service
(for example, a ringtone or music
download).
Executive Summary
This technical white paper – jointly pro-
duced by SAP and IBM – describes a
project to test the performance of the
SAP®
Convergent Invoicing package.
This software is used in various service
industries, such as telecommunications,
electronic toll collection, transportation,
postal services, and Internet-based
retail business. The test scenario was
built around the requirements of a large
telecommunications company.
The requirements of the company in the
scenario helped establish the following
key performance indicators (KPIs) for
the test. The following tasks had to be
accomplished in less than 18 hours:
•	Upload of 1.5 billion BITs, with a mini-
mum of 100,000 BITs uploaded per
second
•	Billing of 2.5 million business partners,
which includes the aggregation of
2.275 billion BITs
•	Invoicing of 2.5 million business part-
ners (customers)
The performance project demonstrated
that all KPIs could be met by using the
following hardware: IBM System x X5
server, IBM Storwize V7000, IBM DB2,
and SUSE Linux Enterprise Server.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
4
This technical white paper describes the:
•	Data environment chosen for billing
and invoicing and the scenarios tested
•	Underlying IT infrastructure, SAP sys-
tem setup, and design reasons
•	Database approach, design, and tun-
ing recommendations as implemented
on the IBM DB2 database
Project Team
Dilip Radhakrishnan	 SAP	 Project manager	
Peter Jäger	 SAP	 Project coach SAP	
Markus Fehling	 IBM	 Project coach IBM
		 Storage specialist	
Gerrit Graefe 	 SAP	 Development architect, order to cash
Michael Stafenk	 SAP	 Value prototyping, DB2 expert
Ingo Dahm	 SAP	 Value prototyping, Linux expert
Torsten Fellhauer	 SAP	 Value prototyping, network expert
Elke Hartmann-Bakan	 IBM	 DB2 specialist
Holger Hellmuth	 IBM	 DB2 specialist
Jörn Klauke	 IBM	 DB2 specialist
Thomas Rech	 IBM	 DB2 specialist
Maik Gasterstädt	 IBM	 Storage specialist
Summary of Results
IBM Easy Tier1
was able to shorten
the processing time for all three
tasks (upload, billing, and invoicing)
from 23 hours to 16.5 hours, a reduc-
tion of over 30%. In addition, by using
storage virtualization, IBM Storwize
V7000 eliminated any storage perfor-
mance bottlenecks.
1 	 IBM Easy Tier is a software function within the IBM storage systems, designed to increase the IOPS performance. For more information, refer to the section
	 about IBM Easy Tier on p. 10.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
5
Huge Billing Volumes:
A Challenge to the
Telecommunications Industry
Telecommunications companies face
the challenge of keeping detailed
information about millions of daily calls
and SMS messages – for both report-
ing and billing purposes. For example,
companies might need to recalculate
offered and applied tariffs based on the
buying behavior and usage pattern of
consumers.2
Large telecommunications
companies therefore frequently have to
aggregate billions of BITs every month
when they bill their customers. This high
transaction volume applies not only to
the telecommunications industry but
also to others such as:
•	Web shops with customers download-
ing millions of music titles per day
•	Postal services managing millions of
letters and packages
•	Toll collection agencies tracking thou-
sands of cars passing each day along
hundreds of roads
•	Transportation companies shipping
tens of thousands of containers
across the world
To process billions of records or trans-
actions per day, enterprises need a
high-performance IT infrastructure
that allows batch jobs to run quickly.
Consequently, companies are looking
to exploit technologies that promise to
significantly reduce the runtime of batch
jobs.
IBM Easy Tier can play an important
role here. The goal of this performance
project was to prove that IBM Easy Tier
can help reduce the overall batch
runtime.
Scope of the Proof of Concept
The main objective of the project was to
prove the capability of SAP Convergent
Invoicing to handle large data volumes
using an IBM enterprise-class, Intel
processor–based architecture, and to
demonstrate how much the customer
might benefit from intelligent storage
system architectures, such as IBM Easy
Tier. Accordingly, the project chose the
kind of data volume a large telecommu-
nications company might be expected
to handle:
•	50 million business partners (custom-
ers) in the system
•	30 billable items per business partner
per day, where each BIT represents
one call or one SMS message
•	2.5 million bills per day
The project operated under the
assumption that all business partners
(customers) would receive a monthly
bill and that the telecommunications
company performs billing runs only on
weekdays in order to keep weekend
system load low to allow for mainte-
nance. This assumption lead to the
project team using the following data
volumes:
•	Upload of 1.5 billion BITs per day
•	Billing of 2.5 billion BITs per day,
distributed evenly over 2.5 million busi-
ness partners (customers)
•	Invoicing of 2.5 million bills per day
2 	 This happens, for example, with mobile phone customers when the first free phone calls (or SMS messages) are not managed directly by the telecommunications company’s own network. The company will receive the
	 billable items from roaming partners with some delay. The order of incoming BITs might not be in the same order as the calls were made. In this case a recalculation is necessary to determine which call is free and
	 which is not. Depending on the result, the price per call might need to be recalculated as well..
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
6
These three tasks had to be processed
in less than 18 hours, allowing time for
further steps in the order-to-cash sce-
nario, such as payment, dunning runs,
or data extractions from the business
warehouse.
The proof of concept focused on
performance tuning of the upload
and billing part, because these parts
consume more than 90% of the entire
batch runtime. To make this test as real-
istic as possible, the project team tuned
performance with an SAP production
system in mind. This meant that every
tuning setting was verified as if it were
applicable to a real SAP production
environment. In other words, there was
no artificial benchmarking.
System Maintenance Not in
Project Scope
The project scope did not include system
maintenance, such as SAP software
upgrades or integrated backups, and
the paper does not cover this aspect. In
addition, the concepts of high availability
(HA) and disaster recovery (DR) are not
treated.
Component Overview of SAP
Landscape Used in Project
This section provides a brief overview
of the components used in the perfor-
mance test.
SAP Convergent Invoicing, Version 6
SAP Convergent Invoicing enables an
enterprise to pull information from sev-
eral billing streams and individually rated
service events and – from various rating
or charging systems – to consolidate
the information into a single invoice.
SAP Convergent Invoicing provides
a single view of customer data, with
historical items stored in the contract
accounts receivable and payable func-
tionality of the SAP software. Examples
of historical data include overdue open
items, disputed charges, or payments
made. All of this information can be
included in the final invoice in an easy-
to-understand format.
Figure 1. SAP Convergent Invoicing
Billing:
Billable items
Storage and
processing
BIT
BIT
BIT
BITLegacy billing system
Legacy rating system
Billion events
each day
Customer
invoicing
Partner
invoicing
Multichannel
bill
presentment
•	Receivables
management
•	Payment processing
•	Credit management
•	Partner settlement
Invoices
Open Invoices
Contract
accounts
receivable
and payable
SAP Customer Financial
Management
SAP Convergent Invoicing
SAP®
Convergent
Charging
Invoice
creation
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
7
SAP solutions, improve performance,
and help ensure a cohesive combina-
tion of application and database work.
IBM DB2 9, optimized for SAP software,
is an example.
Figure 2 illustrates the evolving road
map of DB2 optimized for the SAP soft-
ware, looking back through four past
releases and forward into the future.
The road map shows how both com-
panies introduce new functionality in a
planned way with smooth migrations
from one version to the next.
IBM DB2 optimized for SAP software
is the only SAP-supported database
available that operates on all SAP-
supported hardware environments from
Linux, Microsoft Windows, and UNIX to
IBM System i and IBM System z. DB2
provides the widest choice of support
for server, storage, and virtualization
technology for SAP deployments. Plus,
it can be shipped and integrated with
SAP applications as a single product.
IBM and SAP experts are dedicated to
working closely together to help ensure
that IBM DB2 sets the standard for all
other databases in the SAP ecosystem.
In addition, IBM and SAP teams are
performing joint projects that focus on a
range of areas, including performance,
benchmarking, functionality over first
of a kind (the project was breaking new
ground with these tests), best practices,
or combinations thereof.
IBM DB2 LUW 9.7 Optimized for
SAP Software
SAP applications generate a vast
amount of data in day-to-day opera-
tions, so no infrastructure component
is more important than the database.
IBM has pioneered the development
of data management technologies that
reduce the total cost of ownership for
SAP NetWeaver®
2004
Streamlined admin •
Streamlined install •
2005
2006
2007
2008
2009
2010
2011
2012
2013
SAP NetWeaver 7.0
Embedded database •
TCO: self-tuning •
Minimal admin •
SAP NetWeaver 7.0 EHP 1
Database performance warehouse •
Integrated workload management •
SAP NetWeaver 7.0 SR3
Turnkey compression and HA solution •
Integrated MDC advisor •
Deferred table creation •
SAP NetWeaver 7.0 and higher
Integrated near-line storage •
Integration of DB2 pureScale •
MDC advisor stage 2 •
Version 8.2.2
• Automatic storage admin
• Deployment optimized for SAP
Version 9.1
• Compression
• Storage limits removed
• Selected autonomic/TCO features
Version 9.5
• Integrated FlashCopy
• Threaded architecture
• DPF scaling improvements
• Integrated and automatic HA and DR
Version 9.7
• Full 360-degree monitoring
• Near-0 storage admin
• Extending online operations
• Even deeper deep compression
DB2 9.8 pureScale
• OLTP scale out
• Continuous availability
• Seamless OS and hardware
	maintenance
Figure 2. DB2 Optimized for the SAP Road Map
MDC = Multidimensional clustering
TCO = Total cost of ownership
DPF = Database partition feature
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
8
For SAP and IBM customers, this tight
collaboration means real tangible value
in terms of performance, attractive
license and maintenance fees, easy
usability, and innovative technology that
can result in real savings. Specifically,
IBM DB2 provides real value by:
•	Improving the SAP system response
time by up to 40%, protecting existing
hardware investment3
•	Reducing, via compression, SAP
data storage needs by up to 70%,
dramatically saving on energy
costs, administration, and hardware
investment4
•	Enabling automated SAP features that
can reduce database administration
time by 30% and free up resources to
better manage the business5
The proof of concept was meant to
be based on a combination of perfor-
mance, throughput, and best practices
with data volumes that had never been
tested before for that particular appli-
cation setup. Therefore, the layout and
setup of the database engine took
those aspects into account. It was
essentially a compromise between best
practices and performance require-
ments. To effectively handle this large
amount of data, the team applied DB2
compression, which reduced the calcu-
lated storage needs by approximately
60% – from 50 TB to 20 TB.
IBM eX5 Enterprise Systems
The IBM eX5 product portfolio – repre-
senting the fifth generation of servers
built on Enterprise X-Architecture – was
used as the SAP application server
in the proof of concept. IBM servers
with IBM eX5 technology are a major
component in ever-changing IT infra-
structures; they offer significant new
capabilities and features that address
the key requirements for customers with
SAP solution landscapes.
The IBM System x server portfolio
provides an ideal platform for SAP
applications that run virtualized in a
private cloud environment. With mul-
tiple workloads running on the same
server, performance remains important,
but reliability and availability become
more critical than ever. Enterprise serv-
ers with IBM eX5 technology are a key
component in a dynamic infrastructure
and offer significant new capabilities
and features that address the following
key requirements for SAP virtualization
solutions:
•	Maximum memory with unique expan-
sion capabilities
•	Fast and integrated data storage
options
•	Logical partitioning of the IBM System
x server (FlexNode)
The ability to modify the memory
capacity independently of the proces-
sors, and the new high-speed local
storage options, mean this system
can be highly utilized, yielding the best
return on application investment. These
systems enable enterprises to grow
their processing, I/O, and memory
dimensions, provision what they need
now, and expand the system to meet
future requirements.
Memory Access for eX5 (MAX5)
MAX5 is the name of the memory scal-
ability subsystems – memory expansion
that can be added to eX5 servers.
MAX5 for the rack-mounted systems
3 	 SAP IT case study, GK12-4329-00 (12/07).
4	 Refer to www.ibm.com/solutions/sap/us/en/landing/J233701A22235G06.html.
5	 IWB case study, SPC03025-CHEN-01 (04/08).
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
9
(System x3690 X5, System x3850 X5,
and System x3950 X5) is in the form
of a 1U device that attaches below the
server.
IBM System x3690 X5
The x3690 X5 is positioned for SAP
large application servers and SAP
distributed applications. Often, it’s not
the capacity of processors that limits
virtualized systems for SAP solutions.
Instead, SAP virtualization solutions
depend more on the memory capac-
ity of the host systems. With MAX5
memory expansion the overall systems
can scale up without adding additional
servers or licenses.
The IBM System x3690 X5 is a scalable
2U, two-socket rack-optimized server.
The x3690 X5 is a system with the
same benefits known from the flagship
system x3850 X5.
See the following Web page:
www-03.ibm.com/systems/x
/hardware/enterprise.
The IBM System x3690 X5 has the fol-
lowing main features:
•	Two Intel Xeon E7 2800/4800/8800
series (up to 10 core) or two Intel
Xeon 7500 or 6500 families (up to
8-cores)
•	Max 1 TB RAM with MAX5 technology
IBM System x3850 X5
IBM System x enterprise servers are
the ideal platform for business-critical
and complex SAP applications, such
as database processing, customer
relationship management, and enter-
prise resource planning, as well as
highly consolidated, virtualized server
environments.
With multiple workloads running on
the same server, performance remains
important but reliability and availabil-
ity become more critical than ever.
Servers with IBM eX5 technology
are a major component in a dynamic
infrastructure and offer significant new
capabilities and features that address
key requirements for customers with
SAP landscapes.
The IBM System x3850 X5 has the fol-
lowing main features:
•	Four Xeon E7 2800/4800/8800
series (6 core/8 core/10 core) or Xeon
6500/7500 series
•	Scalable to eight sockets by connect-
ing two x3850 X5 servers together
•	Up to 3 TB RAM with MAX5 technology
IBM Storwize V7000
Storwize V7000 is a powerful midrange
disk system, designed to be easy to use
and to enable rapid deployment without
additional resources. Storwize V7000
system is virtual storage that offers
greater efficiency and flexibility through
built-in solid-state drive (SSD) optimiza-
tion and thin provisioning technologies.
Storwize V7000 advanced functions
also enable the nondisruptive migration
of data from existing storage, simplify-
ing implementation and minimizing
disruption to users. Storwize V7000 also
enables the virtualization and reuse of
existing disk systems, supporting a
greater potential return on investment
(ROI).
See the following Web page:
www-03.ibm.com/systems/storage
/disk/storwize_v7000/index.html.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
10
IBM Easy Tier
IBM Easy Tier is software functionality
within the IBM storage systems, and is
available for IBM Storwize V7000 as well
as IBM System Storage SAN Volume
Controller and IBM System Storage
DS8000 series.
Easy Tier is designed to decrease the
I/O response time and thereby increase
the input/output operations per second
(IOPS) performance. Easy Tier deter-
mines the appropriate tier of storage,
based on data access requirements,
and then automatically and nondisrup-
tively moves data to the appropriate tier
at the subvolume or sub-LUN (logical
unit number) level; typically between
SSDs and hard disk drives (HDDs). This
feature is designed to reduce, if not
eliminate, the amount of manual effort
involved.
The most critical workload for stor-
age systems is online transaction
processing (OLTP), more precisely
the random-read part of this work-
load. Because the workload is mostly
random, the to-be-read data must
be located physically; the data is not
stored in any cache. This results in a
lengthy response time in the case of
HDDs. Here, SSDs have a much bet-
ter response time; because they do
not have any mechanical parts, the
response time is just a fraction of the
HDD response time, even under load.
Because of performance aspects, the
best solution might be to store the
entire SAP database on SSDs. Even
though SSDs are much more expensive
compared to HDDs, nevertheless the
price per performance is cheaper for
SSDs. Easy Tier actually combines both
technologies, achieving low price per
capacity with HDDs and low price per
performance with SSDs.
Basically, Easy Tier monitors the per-
formance requirements of a virtual disk
(VDisk, LUN); it measures IOPS per
large block.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
11
If a high clipping level is reached, the
data blocks are marked as “hot” and
moved from the lower, slower tier (HDD)
to the higher, faster tier (SSD). In addi-
tion, after the data has been cooled
(the IOPS requirements per block have
decreased) and the low clipping level
has been reached, the data is migrated
back from SSD to HDD.
Value of IBM Easy Tier to SAP
The workload of systems supporting
the SAP ERP application is defined by
OLTP. Typically, not all data in the SAP
system’s database will be accessed
during a given time frame (for example,
24 hours). Statistically, there are con-
tiguous areas accessed, and some of
them will be hot. The change rate of
the hot areas is not within minutes, but
most likely will remain over a longer
period of time – for example, 24 hours.
Here, Easy Tier is able to move these
hot areas from HDD to SSD, and as a
result, the SAP transaction time will be
reduced.
Design of the SAP Landscape
This section describes the setup of the
SAP landscape used for the perfor-
mance test.
SAP System Setup
The system landscape consisted of two
different SAP systems, with the SAP IDs
ETG and ETL. The ETG system simu-
lated the rating engine, which usually
generates the billable items (BITs), was
not part of the performance evaluation,
and is not described in this paper. The
ETG system was installed on four rack
server blades: three blades were used
because the application server, the
SAP database (DB), and SAP central
instance (CI) were installed on the fourth
blade.
From ETG, the billable items were sent
to the ETL system, which was the main
test system (DB and CI). This setup
guaranteed that the creation of BITs
would not influence the throughput of
the upload phase in the ETL target sys-
tem. Before the test started, the team
ensured that the injector system (ETG)
was not the limiting factor of the upload.
Figure 3. IBM Easy Tier
Easy Tier managed storage pool
SSD arrays
“Hot” blocks
migrate up
HDD arrays
Logical volume
Storwize V7000
“Cold” blocks
migrate down
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
12
The test landscape consisted of one
server – the IBM system x3850 X5,
which hosted the database and the
SAP central instance. The IBM system
x3850 X5 (7145-AC1) consisted of:
•	Four 8-core Xeon 7560 series 2.26
GHz processors
•	148 GB memory
•	Two HBA Emulex 4 Gbps
•	Four internal 146 GB SAS HDDs
Three IBM system x3690 X5 (7148-AC1)
systems were used as application serv-
ers, each with:
•	Two 8-core Xeon 7560 series 2.26
GHz processors
•	128 GB memory
•	Two NICs (network interface cards)
•	Four internal 146 GB SAS HDDs
The team chose this architecture
because it is standard in many cus-
tomer environments where the
database server and CI are in a high-
availability cluster while the application
servers are not.
DB2 Best Practices
During an installation of SAP software,
implementation teams install and
parameterize DB2 in an optimal way to
guarantee high performance and ease
of use. However, for the critical parame-
ters, customers can change the settings
to values that best fit their needs. There
is a set of features and functionalities
that can be activated or adapted during
installation, such as DB2 compression,
instance memory setting, or deferred
table creation.
DB2 provides an automatic storage
feature, allowing automatic growth in
the size of the database across disk
and file systems. DB2 also offers a high-
availability and disaster-recovery feature
(HADR) together with Tivoli System
Automation for Multiplatforms. Other
settings, such as the DB2 aggregated
registry variable DB2_WORKLOAD, self-
tuning memory management (STMM),
and automatic and real-time statistics
(RTS), are parameterized during SAP
installation to values proven to be optimal
for most of the SAP workload; these
values can be changed later to better
suit specific workload requirements.
Figure 4. Test System Architecture
SAP ETG system SAP ETL system
LAN
SAN
Total 100,000
SAPS
IBM x3690 X5
ETL App
IBM x3690 X5
ETL App
IBM x3690 X5
ETL App
IBM BladeCenter H
ETG system
Total 30,000 SAPS
Blade 1 CI and DB
Blade 2 App
Blade 3 App
Blade 4 App
IBM
Storwize V7000
168 HDDs
32 SSDs
IBM x3850 X5
ETL DB and CI
50,000 SAPS
SAPS = SAP®
Application Performance Standard
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
13
This proof-of-concept project worked
mainly with the default values rec-
ommended by SAP, but specific
parameters were modified to improve
performance for the current SAP work-
load and are described in this section.
DB2 Version
The proof of concept used DB2 9.7
Fixpack 3 throughout the project.
Linux ext3 file System
The recommendation was to use a file
system type ext3 under Linux.
IBM DB2 Storage Optimization Feature
(DB2 Compression)
With massive amounts of data from SAP
Convergent Invoicing, the IBM DB2 stor-
age optimization feature contributed
to massive storage savings. The SAP
team calculated database size savings
of approximately 60% with DB2 com-
pression – from about 50 TB down to
20 TB.
The largest tables (/1FE/0LTxxxIT,
/1FE/0LTxxxIT00, BALDAT) comprise
around 97% (19 TB) of the total data-
base size (19.6 TB). It was therefore
important to build an optimal com-
pression dictionary and compress the
tables based on those patterns to
achieve the best compression results.
The team also used row and index
compression, including temporary
table compression. For more informa-
tion about how this was done, see the
following article on the SAP Developer
Network site: Best Practice Using
DB2 Compression Feature in SAP
Environment, available online at
www.sdn.sap.com/irj/scn/index?rid=
/library/uuid/a02d282d-9074-2d10
-5496-ec2c65028a83.
SAPDATA Layout
The database was expected to grow
up to 50 TB. As a result, the data
placement needed to be considered
very carefully in order to provide opti-
mal read-write performance from the
database. Today’s storage systems
are built on multilayer abstraction
levels and the relationship between
file systems and disks – as seen by
the operating system – often does
not reflect the physical conditions.
Therefore, a one-to-one relationship
between SAPDATA file systems and
Linux logical volume was chosen,
without using the Linux logical volume
manager. The team configured a
total of 32 SAPDATA file systems – on
average, one for each available CPU in
the system.
DB2 Parallel I/O
In addition, the team wanted to increase
query performance and optimize the
I/O resource utilization by applying the
DB2_PARALLEL_IO registry variable.
By default, a DB2 database system
places only one prefetch request at a
time to a table space container. This
is done with the understanding that
multiple requests to a single device are
serialized anyway. If a container resides
on an array of disks, there is an oppor-
tunity to start multiple prefetch requests
simultaneously, without serialization.
The parameter DB2_PARALLEL_IO
enables the DB2 system to start prefetch
requests in parallel for a single con-
tainer, which might help to increase I/O
throughput. In this proof-of-concept
project, the parallelism parameter was
set to the value of 2, doubling the num-
ber of I/O servers from 32 to 64. The
DB2_PARALLEL_IO registry variable
also computes the prefetch size for
each table space if the PREFETCHSIZE
option is set to AUTOMATIC, the default
for SAP systems.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
14
Based on the formula shown in Figure 5,
a prefetch size of 128 pages was cal-
culated, based on the settings used
in the proof of concept. In that way, for
example, it was very likely that all 128
physical disks would be used during a
table scan, resulting in an optimized I/O
resource utilization.
Figure 5. DB2 Prefetch Configuration
64 prefetcher
Container 1
Table A
Container 2
Table A
Container 32
Table A
Optimal prefetch size for improved query performance
1 2 3 4 5 6 7 8 125 126 127 128
Disk group SAPDATA (MDG) was built up with 128 HDDs
Extensize * (number of containers) * (physical disks*) = Prefetch size
2 * 32 * 2 = 128
-> with these settings a full table scan keeps the 128 disks busy
* Formula – how does DB2 determine the number
of physical disks per container?
– DB2_PARALLEL_IO 	 not specified then # of
	 physical disks per
	 container defaults to 1
– DB2_PARALLEL_IO=* 	 # of physical disks per
	 container defaults to 6.
– DB2_PARALLEL_IO=*:2	 setting used in this PoC
db2set DB_PARALLEL_IO=’*’:2
* = for all tablespaces
2 = level of I/O parallelism is two
Old Value
Number of I/O servers (NUM_IOSERVERS) = AUTOMATIC (32)
DB2_PARALLEL_IO - was not set
New Value
Number of I/O servers (NUM_IOSERVERS) = AUTOMATIC (64)
[i] DB2_PARALLEL_IO=*:2
Key SAP Tables and Indexes
The definitions and storage of the key
tables in SAP Convergent Invoicing were
modified to offer optimal insert, update,
and delete performance and better man-
ageability of large tables. The tables were
split and the “append on” mode set. For
more information about the “append on”
table definition, see p. 16.
Table Space Definitions
For maintenance reasons, the team
moved the billing tables and their
indexes to separate table spaces.
Tables:	 Tablespace name = ETL#XBD
Indexes:	 Tablespace name = ETL#XBI
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
15
Creating table spaces The table spaces were created by the following commands:
CREATE LARGE TABLESPACE “ETL#XBD”
	 IN DATABASE PARTITION GROUP SAPNODEGRP_ETL
	 PAGESIZE 16384 MANAGED BY AUTOMATIC STORAGE
	 AUTORESIZE YES
	 INITIALSIZE 320 M
	 MAXSIZE NONE
	 EXTENTSIZE 64
	 PREFETCHSIZE AUTOMATIC
	 BUFFERPOOL IBMDEFAULTBP
	 OVERHEAD 7.500000
	 TRANSFERRATE 0.060000
	 NO FILE SYSTEM CACHING
	 DROPPED TABLE RECOVERY OFF;
CREATE LARGE TABLESPACE “ETL#XBI”
	 IN DATABASE PARTITION GROUP SAPNODEGRP_ETL
	 PAGESIZE 16384 MANAGED BY AUTOMATIC STORAGE
	 AUTORESIZE YES
	 INITIALSIZE 320 M
	 MAXSIZE NONE
	 EXTENTSIZE 64
	 INCREASESIZE 128 M
	 PREFETCHSIZE AUTOMATIC
	 BUFFERPOOL IBMDEFAULTBP
	 OVERHEAD 7.500000
	 TRANSFERRATE 0.060000
	 NO FILE SYSTEM CACHING
	DROPPED TABLE RECOVERY OFF;
The settings for the following table space parameters were modified against the
SAP default table space definitions:
•	INITIALSIZE 320 MB – the initial size of the table space. Since 32 SAPDATA
directories were used, each container had an initial size of 10 MB.
•	EXTENTSIZE 64 – every extent contains 64 pages. This avoids the effort of
allocating the pages to tables more often and was useful in this scenario.
•	INCREASESIZE 128 MB – decreases the effort of allocating space from the file
system to the table space more often and thus improves performance and avoids
file system fragmentation.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
16
Moving Tables and Indexes to
New Table Spaces
After table space creation, the tables were moved to the new table spaces with the
help of the online table move tool: sysproc.admin_move_table available since
DB2 9.7:
call sysproc.admin_move_table(‘SAPSR3’,’/1FE/0LT023IT’,
‘ETL#XBD’, ‘ETL#XBI’, ‘ETL#XBD’, ‘’, ‘’, ‘’, ‘’, ‘’,
‘MOVE’);
Optimizing Compression Ratio,
Performing Table Maintenance
During the table move above, DB2 triggered the automatic dictionary creation (ADC)
after a certain amount of data (approximately 20 MB) had been inserted into the new
table.
In this project, the compression rate of the dictionary created by ADC was low,
because of the low filling level of the used tables. To gain a much higher compres-
sion rate, the team executed a billing run to fill up the tables, and then reorganized
the tables, including the re-creation of the dictionary, resetdictionary.
Afterward a manual runstats was performed for each of the tables:
reorg table SAPSR3.”/1FE/0LT000IT” resetdictionary;
runstats on table SAPSR3.”/1FE/0LT000IT”;
Defining Profile Statistics To keep the performance impact low during the automatic data collection of the
large tables with the runstats utility, a statistics profile was registered for each
of these tables. As result, only 1% of the data was read by the autorunstats
command.
runstats on table sapsr3.”/1FE/0LT000IT” tablesample system(1)
set profile only;
Table Definition “append on” To provide better insert performance, the team modified table definitions with the
“append on” option. When this option is used, DB2 simply sticks the new row at
the end of the table, makes no attempt to search for available space, and makes no
effort to preserve any kind of clustering order. Note that reuse of space made avail-
able by delete or update activity, which changes row size, does not occur until the
table is reorganized.
alter table ‘SAPSR3’,’/1FE/0LT000IT’ append on
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
17
DB2 Log Files and Log Buffer (DB
Parameters)
The DB2 online log files were placed on a separate fast SSD disk to provide high
write performance. Based on the high insert, update, and delete rates, the number
and the size of the log files were increased to the following values:
Old values:
Log file size (4KB) (LOGFILSIZ) = 16380
Number of primary log files (LOGPRIMARY) = 20
Number of secondary log files (LOGSECOND) = 80
Log buffer size (4KB) (LOGBUFSZ) = 1024
New values:
Log file size (4KB) (LOGFILSIZ) = 128000
Number of primary log files (LOGPRIMARY) = 150
Number of secondary log files (LOGSECOND) = 50
Log buffer size (4KB) (LOGBUFSZ) = 16384
The team increased the log buffer size because they had seen log buffer overflows
within a database uptime of less than 24 hours, resulting from the large amount
of data manipulating language (DML) (insert, update, and delete) statements per
transaction. This implies that DB2 had to do multiple physical write I/Os to facilitate
commit processing of a single transaction, which resulted in a performance degra-
dation of response time and throughput.
Because performance degradation can occur when secondary logs are used,
the recommendation – based on the project results – was to set the number of
secondary log files to 0. There was overhead in allocating and formatting the sec-
ondary log files. For best performance, primary log space had to be allocated in
sufficient quantity, such that the allocation of secondary logs was unnecessary.
Proactive Page Cleaning This alternate method differs from the default behavior in that page cleaners
behave more proactively in choosing which dirty pages get written out at any
given point in time. This method doesn’t respect the database parameter
chngpgs_thresh.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
18
So this technique is more aggressive
and spreads out the page cleaning
work by writing more frequently, but to
fewer pages at a time. It also improves
the way DB2 agents find free pages in
the buffer pool. This allows the page
cleaners to use less disk I/O bandwidth
over a longer time.
Test runs with the billing workload
demonstrated that as well as a run-
time improvement of up to 6%, Disk
Write KB/Sec was reduced by over
60% (see Figure 6), whereas the Disk
Read KB/Sec and the IO/sec slightly
increased. To activate alternate page
cleaning, the DB2 registry variable
DB2_USE_ALTERNATE_PAGE_
CLEANING had to be set to on.
STMM and Instance Memory
In order to set selected memory areas
in DB2 to a specific size, it’s possible to
switch off STMM or to use STMM. This
can be an option in environments where
the memory requirements are known
and the workload rarely changes. For
more information, refer to the following
article on the SAP Developer Network
(SDN) site: The Evolution of the Memory
Model in IBM DB2 for Linux, UNIX, and
Windows. You can find the SDN site and
the article online at:
www.sdn.sap.com/irj/sdn/go/portal
/prtroot/docs/library/uuid
/b0aabcc9-afc1-2a10-5091-b5cd-
a33036b0.
In this proof on concept, the team used
the standard settings for STMM, with
the instance memory set to a fixed
value (default for SAP installations) and
let STMM adapt the remaining memory.
The memory allocated by DB2 is
controlled by a single parameter,
INSTANCE_MEMORY, while two other
important parameters, DATABASE_
MEMORY and APPL_MEMORY, control
the allocation of database-level memory
and application-level memory (within the
limits provided by INSTANCE_MEMORY).
Nearly all other memory configuration
parameters for the different memory
heaps used by DB2 now support an
AUTOMATIC setting.
Without STMM, extensive monitoring
and adjustments would have had to
be performed for the different memory
areas (at each stage during the scal-
ing) to achieve optimal performance for
each of the various workload profiles.
I/Opersec.
Figure 6. Summary Disk Throughput Without and With Alternate Page Cleaning
Disk throughput – average
Billing runs
0
20
40
60
80
100
120
140
0
2,000
4,000
6,000
8,000
10,0000
120,000
140,000
160,000
KB/sec
Thousands
Disk read KB/s Disk write KB/s I/O per sec
Without alternate page cleaning With alternate page cleaning
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
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DB2 Instance Memory
(DBM Parameter)
The database server had a total of 148 GB of main memory, with the SAP two-tier
architecture database and central instance residing on one server. The DB2 instance
was set to 32 GB of memory, which is approximately 22% of the available memory.
The team performed tests by tripling the memory but did not see any runtime
improvement, and therefore kept the value of 32 GB for all the payload runs.
Size of instance shared memory (4KB) (INSTANCE_MEMORY) -> 8192000
STMM With STMM turned on, the monitoring and adjustment tasks were done by DB2,
which automatically configured most of the memory settings and adjusted them
at runtime to optimize performance. STMM did not require any DBA intervention to
tune the memory parameters based on workload change.
STMM tuned the following memory consumers within the database instance memory:
•	Database locking LOCKLIST and MAXLOCKS
•	Package cache size PCKCACHESZ
•	Sort memory SHEAPTHRES_SHR and SORTHEAP
•	Buffer pools
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
20
5,000,000
5,500,000
6,000,000
6,500,000
7,000,000
7,500,000
8,000,000
31/10
31/10
31/10
31/10
31/10
1/11
1/11
1/11
1/11
2/11
2/11
2/11
2/11
3/11
3/11
3/11
3/11
4/11
16/11
17/11
17/11
17/11
17/11
18/11
18/11
18/11
18/11
19/11
19/11
19/11
19/11
20/11
20/11
4KBPages
Days
DB memory
Buffer pool
STMM settings during the billing payload run (ET4):6
Self tuning memory
	(SELF_TUNING_MEM)		ON
Size of database shared memory (4KB) (DATABASE_MEMORY)	
	AUTOMATIC(7044530)
Max storage for lock list (4KB)
	 (LOCKLIST) AUTOMATIC(464480)
Percent of lock lists per application
	 (MAXLOCKS) AUTOMATIC(97)
Package cache size (4KB)
	 (PCKCACHESZ) AUTOMATIC(131566)
Sort heap thres for shared sorts
	 (4KB)(SHEAPTHRES_SHR) AUTOMATIC(916456)
Sort list heap (4KB)
	 (SORTHEAP) AUTOMATIC(183291)
db2 select BPNAME, NPAGES, PAGESIZE FROM SYSCAT.
BUFFERPOOLS
BPNAME NPAGES PAGESIZE
IBMDEFAULTBP -2 16384
runstats and Reorganization
Following best practice, the default
value was kept on for AUTO_RUNSTATS
and off for reorganization. With
AUTO_RUNSTATS (a periodic back-
ground process) and real-time statistics
(AUTO_STMT_STATS) set to on, the
catalog statistics were kept current so
that the optimizer determined the best
access path to the data for optimal
performance. The runstats profile
definition for the large tables ensured
that the impact of AUTO_RUNSTATS
on system performance was negligible.
(For more information, see the section
about defining profile statistics on p. 16.)
In the following description of the test
project, the term evaluation refers to
the processing that took place when
automatic statistics collection checked
whether or not specific tables required
statistics to be updated, deleted,
or added, and then scheduled a
runstats activity for the out-of-date
tables.
The first evaluation occurred within
two hours of database activation.
Subsequent evaluations occurred
approximately every two hours after
that, as long as the database remained
active.
Figure 7. STMM Alignment of the Database Memory and Buffer Pool
Period of 20 days
6	 For more information about all memory parameter settings for run ET4, see p. 41.
Figure 7 shows an example of how
STMM has aligned the database mem-
ory and the buffer pool over a period of
20 days. The regulation of the memory
within the present time frame was
caused by a test series of billing and
invoicing runs. The graph demonstrates
clearly how STMM can adapt the mem-
ory on the fly, based on the workload.
The graph also shows that for the days
from November 18 to 20, the team exe-
cuted a series of billing runs and that,
for example, the buffer pool memory
grew and shrunk by around 3 GB.
STMM = Self-tuning memory management
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
21
After the load phase, the team reorganized DB2 and ran the runstats utility for all
relevant SAP tables to gain a stable state of the database. This state was saved via
FlashCopy as the “golden backup” and was later used to restore the database to
the defined state for the next series of test runs.
db2 reorg table SAPSR3.”/1FE/0LT000IT” resetdictionary
db2 runstats on table sapsr3.”/1FE/0LT000IT” for detailed
indexes all
Automatic maintenance (AUTO_MAINT) ON
Automatic runstats (AUTO_RUNSTATS) ON
Automatic statement statistics (AUTO_STMT_STATS) ON
Automatic reorganization (AUTO_REORG) OFF
•	Monitoring based on DB2 Workload
Management Service classes
•	Easy navigation and guided procedures
•	Uniform data collection with the DBA
cockpit and database performance
warehouse (DPW) in SAP enhance-
ment package 2 for SAP NetWeaver
•	Monitoring of IBM DB2 pureScale
(SAP transport available)
New DBA Cockpit for DB2 from SAP
The DBA cockpit for DB2 from SAP is
an integral part of all SAP solutions and
covers the complete administration and
monitoring of local and remote data-
bases. The team used the DBA cockpit
during the proof of concept to carry out
monitoring and performance analysis.
(For more information, refer to the IBM
e-book SAP DBA Cockpit – Flight Plans
for DB2 LUW Administrator on the IBM
Web site.) The new DBA cockpit from
SAP is a Web Dynpro–based user inter-
face and has been available since the
release of SAP enhancement package
1 for the SAP NetWeaver®
technology
platform.
This proof of concept was able to fully
exploit the new cockpit. The following
list provides an overview of the new
monitoring features of IBM DB2 9.7 that
have been added to the cockpit:
•	History-based, back-end data collection
•	Time-spent monitoring with drill-down
capabilities
•	New event monitors (for example, for
locks)
•	New object metrics (for example:
index access statistics, and database
container read and write times)
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
22
Figure 8. DBA Cockpit from SAPThe time-spent and historical data were
extremely useful in identifying bottle-
necks and interpreting runtime behavior.
SUSE Linux Enterprise Server V11 Tuning
The team carried out the following:
•	Chose the SUSE Linux Enterprise
Server (SLES) V11.1 for this proof of
concept, and applied all available
patches at project start (April 2011).
•	Explicitly checked the patch level of
the dm-multipath driver.
•	Configured /etc/multipath.conf
as follows:
defaults {
polling_interval 30
failback immediate
no_path_retry 5
rr_min_io 100
path_checker tur
user_friendly_names yes
}
devices {
device {
vendor “IBM”
product “2145”
prio alua
path_grouping_policy group_by_prio
}
}
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
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•	Used two dual-port EMULEX HBA
cards, with the latest device driver
from EMULEX. The EMULEX admin-
istration tool OneCommand Manager
was installed as well; through this tool
the default LUN queue length was
changed from default 30 to 64 per
LUN.
•	Installed a dedicated SAN switch
(IBM 48 port model, 4 GB) installed –
noncritical.
•	Formatted the file systems as ext3
type; at project start, ext4 was not
certified by SAP, and was in “experi-
mentation” mode.
•	Installed the base OS as well as the
swap partition on internal disks –
noncritical.
•	Created a physical volume on every
LUN through pvcreate.
•	Stored and installed all SAP and DB2
data on the Storwize V7000 system.
The team used a one-to-one relation-
ship between SAPDATA file systems
and LUNs, did not use the Linux
Logical Volume Manager, and chose
the file system layout shown in Figure 9.
During the installation of Linux and DB2,
the team ran several workload tests;
when more files were used, the setup
seemed to perform better. As a result,
the team decided to use 32 file systems,
as many as the number of installed
processors.
File system
mount point:
Internal HDD
V7000 MDG1
V7000 MDG2
V7000 MDG3
Directory:
/
/sap/usr
/db2
/db2etl
/sapmnt
/ETL
/ETL
/sapdata1
/sapdata2
/sapdata...
/db2dump
/sapdata32
/log_dir
Figure 9. File System Layout of Test System
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
24
Storwize V7000 Setup
Figure 10 shows the basic Storwize
V7000 configuration.
The manage disk group (MDG) SAPDATA
was build up with 128 HDD, 2.5 inch,
450 GB capacity at 10,000 RPMs. The
16 arrays were configured as redundant
array of independent disks (RAID) 5,
7+1. Within Storwize V7000, an internal
RAID array was called managed disk
(MDisk). In addition, two SSD-managed
disks were put into this MDG, with a
RAID 5, 5+1 configuration; each single
SSD has a capacity of 300 GB.
The DB2 log files were put into a
dedicated MDG, a RAID 10, 2+2 con-
figuration, providing maximum I/O
performance with minimum response
time. A MDG with just one array was
configured to store the EXE data, and
a RAID 10, 1+1 with two HDDs was
chosen, providing 450 GB of usable
storage.
The MDG was configured with the
default extent size of 256 MB (non-
critical parameter); all SAPDATA VDisks
were configured as space-efficient;
each SAPDATA VDisk had a size of 800
GB. The EXE and LOG VDisks were
configured with thick provisioning. In the
test environment, the LOG VDisk had a
size of 200 GB.
MDG SAPDATA, Easy Tier
16 HDD arrays: RAID 5, 7+1
3 SSD arrays: RAID 5, 5+1
MDG LOG
1 SSD array
RAID 10, 2+2
MDG EXE
1 HDD array
RAID 10, 1+1
32 VDisks
HDD MDisk SSD MDisk
1 VDisk
SSD MDisk HDD MDisk
3 VDisks
total HDDs:142, spare:14
total SSDs: 24, spare: 2
Figure 10. Storwize V7000 Configuration
Switching Between HDD, SSD, and
Easy Tier
The Storwize V7000 allowed changing
the physical storage setup or physical
storage layout while keeping the VDisk
online. This flexibility was utilized to
physically move the data (extents) of
VDisks between managed disks of type
SSD and HDD.
During the upload test, the team used
the following storage configuration to
measure the performance differences:
•	HDD-only
•	SSD only – this setup was used during
the first load phases, until the maxi-
mum usable SSD capacity of 4.3 TB
was reached
•	HDD and SSD combined with Easy Tier
During the billing and invoice scenarios,
the team tested HDD (only) and Easy
Tier, due to capacity limitation on SSD.
The command lsvdiskextent com-
mand was used to identify the number
of extents to be moved, and then the
migrateexts command to move a
specific number of extends from one
MDisk to another one. These commands
provided the capability to move data from
SSD to HDD and to switch between the
configurations: HDD, SSD, and Easy Tier.
Using Storwize V7000 FlashCopy
as Backup
The team used the Storwize V7000
space-efficient FlashCopy functionally
as data protection. For all VDisks, the
team created thin-provisioned VDisks
with the corresponding sizes, put them
into a single consistency group, and
issued the startfcmap command.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
25
Command sequence for backup: # mkfcconsistgrp -name BACKUP
# mkfcmap -source SAPDATAxx -target SAPDATAxx_BACKUP -name
SAPDATAxx_BACKUP -consistgrp BACKUP ...
# startfcconsistgrp -prep -name BACKUP
Command sequence for restore: # mkfcconsistgrp -name RESTORE
# mkfcmap -source SAPDATAxx_BACKUP -target SAPDATAxx -name
SAPDATAxx_RESTORE -consistgrp RESTORE ...
# startfcconsistgrp -prep -restore -name RESTORE
Only the command sequences for the
SAPDATA VDisks were listed (step 2
in the list); the VDisks LOG and EXE
needed to be put into the consistency
groups as well.
Scenario Description
To review, the proof-of-concept project
took into account the following require-
ments of a large telecommunications
company: 50 million active customers
producing a total of 1.5 billion BITs per
day. Each BIT represents one phone
call or SMS. Since every customer gets
a monthly invoice, the phone company
has to send out bills to 2.5 million cus-
tomers every workday.
These typical requirements resulted in
the main KPIs of this test. In less than
18 hours, the performance test had to
accomplish the following tasks:
•	Upload of 1.5 billion BITs, with a minimum
of 100,000 BITs uploaded per second
•	Billing of 2.5 million business partners,
which included the aggregation of
2.275 billion BITs
•	Invoicing of 2.5 million business partners
The main objective of the test was to
prove 1) that the solution was capable of
handling this volume within the 18-hour
period, and 2) scalability. Even though
the team was able to prove capability and
scalability during this proof-of-concept
project, further performance improve-
ment in other scenarios would depend
on the hardware components used.
For the test, the team used 20 different
BIT classes and tested two different
scenarios. In scenario 1, all the activities
were done sequentially, mainly to cap-
ture data individually for each activity.
In the more realistic scenario 2, billing
and invoicing still ran sequentially, but
there was, at the same time, a constant
stream of upload, running in parallel.
The steps in scenario 1 were executed
in sequence.
Figure 11. Test Scenario 1
Time
Upload Billing Invoicing
Concurrent
processes
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
26
In scenario 2, billing and invoicing were
run sequentially but in parallel with
upload.
Scenario Execution
The following section describes how
the different runs were started.
Starting the SAP Batch Jobs
The tests were mainly started by
launching the appropriate SAP trans-
actions, FKKBIX_MA for billing and
FKKINV_MA for invoicing. Only for the
creation and transfer of the BITs did the
team need to provide a special report,
which ran in the ETG system.
All three activities were based on the
mass activity framework that permits
an easy way to launch multiple jobs in
parallel and to distribute them over the
available servers. Though possible, no
batch job ran on the central instance;
this had the benefit of clearly separat-
Figure 12. Test Scenario 2
Time
Upload
Billing Invoicing
Concurrent
processes
ing database load and SAP application
server load. The load that the enqueue
server puts onto the central instance is,
in this case, negligible.
The upload activity was started on
the ETG system. The launched batch
jobs created BITs using a report, which
was generated together with the cor-
responding BIT class to permit easy
testing for customers. The BITs thus
created were then sent via remote func-
tion call (RFC) to the corresponding
interface of the BIT class in the ETL
system, where they were written to the
database. Because synchronous BAPI®
programming interface calls were used,
the number of open RFC connections
could not exceed the number of batch
jobs in ETG, which was 150 for all tests.
Billing as well as invoicing was started
directly in the ETL system. The job dis-
tribution of scenario 1 was as follows:
Server	 Number of jobs during billing	 Number of jobs
ETL App 1	 25	 42
ETL App 2	 25	 41
ETL App 3	 25	 42
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
27
The upload used 150 parallel threads
on ETG; the called ETL system used a
load balancing mechanism to distribute
the RFC calls equally over its applica-
tion servers.
Server	 Number of jobs during billing	 Number of jobs
ETL App 1	 17	 14
ETL App 2	 17	 13
ETL App 3	 17	 14
ETL_CI	0		 10
For scenario 2, the number of jobs was reduced because here the upload of BITs
continued during billing and invoicing:
In this scenario, the upload on ETG
used only 34 concurrent threads. The
distribution of the RFC calls on the
receiving ETL system was done in the
same way as in scenario 1.
The mass activity framework permits
“through events” to perform special
actions when jobs are launched or
finished, and this was used to automati-
cally start and stop some monitors:
•	STAD records written at the end of the
run (SAP)
•	SM37 information written at the end of
the run (SAP)
•	/SDF/MON capturing information dur-
ing the run (SAP)
•	nmon (OS, all servers)
•	db2stat (DB2 LUW, DB server only)
•	vmstat -xyz during the run (OS, all
servers)
•	iostat -xyz during the run (OS, all
servers)
Clearly, some of these monitors provide
redundant information, but as each tool
provides the information in a certain
context, it makes the evaluation easier.
DB2 Monitoring
For DB2 monitoring, the team used
the db2top utility in batch mode, the
database snapshot monitor, and the
DBA cockpit. Furthermore, the team
collected the database and database
manager configuration.
db2top
DB2 Snapshot
(Before and After Each Run)
db2 get snapshot for database
on <SID>
Configuration Information
db2 get dbm cfg
db2 get db cfg for <SID>
db2set -all
During the proof of concept, SAP
released a new ad hoc data collection
tool for DB2 to collect a history of DB
KPIs over a certain period. For perfor-
mance monitoring, the team used this
tool, which is provided as an attach-
ment to SAP Note 1603507 in the SAP
Notes tool. The data collection tool has
a smaller footprint than the db2top
utility and therefore generates less per-
formance overhead.
db2top -d <sid> -i <interval>
-m <duration> -b <suboption>
-o <output file>
b: batch mode
suboption: 	t = tablespaces
	 	 d = database
	 	 m = memory
	 	 b = bufferpool
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
28
OS Monitoring
For OS monitoring (processor, disk,
network, and so on), the team used the
IBM tool nmon, which was started with
the SAP batch jobs. See the following
section for detailed results. (For more
information about nmon, see
www.ibm.com/developerworks/aix
/library/au-analyze_aix/.)
Storwize V7000 Monitoring
IBM provides the PERL-based moni-
toring tool svcmon, providing very
detailed performance analyses about
the Storwize V7000 system. This tool
runs continuously and creates reports
for a specified duration. Results for the
performance test are detailed in the
section that follows. (For more informa-
tion about svcmon, see
www-03.ibm.com/support/techdocs
/atsmastr.nsf/WebIndex/PRS3177.)
Results and Achievements
This section provides details of the run-
times of the three different SAP batch
jobs that were needed to process all
billable items. The first part describes
the results of scenario 1, where upload,
billing, and invoicing run in sequence.
The second part presents the results of
scenario 2.
Upload
The upload was tested in three different
configurations of the storage system:
•	HDD
All data files have been placed on
HDD, and log files on SSD.
•	SSD
All data and log files have been placed
on SSD.
•	Easy Tier
Easy tiering was switched on for data
files, HDD, and SSD within one MDG,
log files on SSD within different MDGs.
Each of the tests was run twice, and
the following table gives the best results
achieved for each test.
Test	 Total runtime	 Throughput
		 (BITs per second)
HDD	4:37:00	 90,253
SSD	4:02:59	 102,888
Easy Tier	 4:02:59	 96,587
Figure 13 illustrates that the number of
BITs loaded per time interval did not
deteriorate over time.
Figure 13. Scalability of Upload Run
0
200,000,000
400,000,000
600,000,000
800,000,000
1,000,000,000
1,200,000,000
1,400,000,000
1,600,000,000
00:00:00 00:28:48 00:57:36 01:26:24 01:55:12 02:24:00 02:52:48 03:21:36 03:50:24 04:19:12
Runtime [hh:mm:ss]
Scalability BITs uploaded (SSD)
BITsuploaded
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
29
Billing
After the upload was run, the database
size was 20 TB – too large to be stored
on SSD only. Therefore the data file
(SAPDATA) was stored either on HDD-
only (and test runs are called HDD) or
with Easy Tier enabled (hot data stored
on SSD, and these runs are called ET).
During these runs, the log data was
stored on a separate SSD-managed
disk group. The runtimes were:
Test	 Total	 Throughput 	 Throughput
	runtime	 (Bills per second)	 (BITs per second)
HDD	17:49:25	 39	 38,572
ET	11:27:20	 61	 60,015
Figure 14. Scalability of Billing Run
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
00:00:00 02:24:00 04:48:00 07:12:00 09:36:00 12:00:00
Contractaccountsbilled
Runtime [hh:mm:ss]
Scalability objects processed ET
It is worth noting that there was a much
higher throughput when the ET configu-
ration was used, compared to HDD. The
number of objects processed scaled in
a linear way with the runtime of the job,
and there was no measurable degrada-
tion in throughput.
Another important aspect was the lin-
ear scalability according to the number
of concurrent jobs. This was required
to increase the throughput whenever
needed. Figure 15 shows that this
requirement was fulfilled in this case.
Billspersecond
Figure 15. Scalability with Respect to Concurrent Jobs
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
0 10 20 30 40
Scaling behavior invoicing
50
80.00
Linear (Scaling behavior invoicing)
Concurrent jobs
Scaling behavior billing
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
30
Invoicing
Invoicing was tested with HDD and Easy
Tier for the same reasons as stated in
the billing section. The resulting run-
times for each scheme were as follows:
Test	 Total runtime	 Throughput
		 (invoices per second)
HDD	0:35:49	 1,163
ET	0:35:27	 1,175
As expected, the runtimes with Easy
Tier were slightly better than those with
HDD only. The small difference here –
compared to the two other steps – can
be explained by the fact that the billing
documents and the resulting invoic-
ing documents – compared to the size
of all the BITs together – were rather
small. Therefore, a lot of the informa-
tion required for invoicing was very
likely still in the cache of the database
system; as a result, the different access
times between HDDs and SSDs are not
important here.
As Figure 16 shows, the application scaled with the number of objects processed.
Figure 16. Scalability of Invoicing Run
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
00:00:00 00:07:12 00:14:24 00:21:36 00:28:48 00:36:00
ContractAccountsInvoiced
Runtime [hh:mm:ss]
Scalability objects processed ET
To reach still higher throughput figures, it was important that the number of
invoices created per second scaled with the number of concurrent jobs. Figure 17
shows how this was the case.
Figure 17. Scalability of Invoicing with Respect to Concurrent Jobs
0.00
100.00
200.00
300.00
400.00
500.00
600.00
700.00
0 10 20 30 40
Scaling behavior invoicing
Linear (Scaling behavior invoicing)
Invoicespersecond
Concurrent jobs
Scalability behavior invoicing
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
31
Total Runtime
The three runtime results totaled
16:21:37 hours. IBM Easy Tier reduced
the total runtime by 6:40:37 hours or
29%.
Test	 Runtime (ET)	 Runtime 	 Runtime (HDD)
		 factors	
Upload	04:18:50	 7	 04:37:00
Billing	 11:27:20	19	 17:49:25
Invoicing	00:35:27	 1	 00:35:49
∑	 16:21:37	 27	 23:02:14
Scenario 2
Upload was run during billing and
invoicing to prove this was a possible
option. This scenario was measured
only with the IBM Easy Tier option, and
the results were as follows:
Test	 Runtime (ET)
Billing	13:23:47
Invoicing	01:53:09
∑	 15:16:58
Upload is not included in this table as
it ran concurrently with the two other
activities. It required less time to fin-
ish and didn’t influence the total time
required for the processing.
Compared with scenario 1, scenario 2
needed one hour less – due to reduced
concurrency of parallel jobs of the same
activity. Usually one activity writes to
a certain set of tables, while the other
activity reads from them. For example,
assuming activity A wants to write to a
table, it has to set locks on certain enti-
ties like data pages. If another job of the
same activity wants to access the same
data page, it has to wait. But if there
are fewer jobs, the likelihood of a wait
goes down and wait time is reduced.
As activity B only wants to read from
the data blocks, it is not affected by the
write lock. So the overall throughput is
higher.
Best Practices and Conclusions
System X5 and SLES 11
During the proof of concept, the IBM
System X5 servers that were used
turned out not to be the limiting fac-
tor. In fact, the processor and memory
utilization was typically in the area of
between 60% and 70% for the ETG
database server. Most likely, an increase
in processor capacity or memory would
not have led to an additional, significant
reduction in runtime.
According to the nmon data, the 1 GB
Ethernet link of the database server
was almost at the limit of its bandwidth.
By bonding two Ethernet cards, the IP
response time could not be reduced
– this is a limitation of the 1 GB architec-
ture. Instead, a 10 GB Ethernet network
is recommended.
Storwize V7000
The proof of concept demonstrated
that the IBM Storwize V7000 is capable
of both handling the given workload
and achieving all KPIs. The detailed
illustrations of performance data in this
section show that when the Storwize
V7000 system was under load, not
all hot data could be placed on SSDs
with the configuration used (24 SSDs).
For the given KPIs, the team recom-
mended a total of three SSD MDGs for
SAPDATA, in a RAID 5, 7+1 configura-
tion, leading to 26 SSDs, including two
spares.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
32
If the team had required further runtime
reduction, they would have had to install
more SSDs – for example: four MDisk
arrays with a RAID 5, 7+1 configura-
tion, plus two spare drives, leading to
34 SSDs in total. It is not necessary to
place LOG files on SSDs. HDDs would
do the work just as well if the team
were to recommend an HDD RAID 10,
8+8 configuration on a separate MDG.
However, during the performance test,
the team was not able to use this con-
figuration, because all available HDDs
were needed to build the required
capacity of 50 TB (online DB and
backup).
The team used the I/O simulation tool
ndisk before the proof of concept was
started – to verify this performance
assumption about the Storwize V7000
system. (For more information about the
nstress tool kit and ndisk, see
www.ibm.com/developerworks/wikis
/display/WikiPtype/nstress.)
Value of Storwize V7000 Virtualization
and Easy Tier
The combination of virtualization and
Easy Tier functionality of Storwize
V7000 eased storage administration
significantly. After setting up the storage
pools, the team needed to tune nothing
else. Also, the combination of these two
functionalities eliminated, by design,
the possibility of storage performance
bottlenecks.
In addition, Storwize V7000 storage
virtualization functionally allowed
changing the physical data placement
of a VDisk (LUN), while keeping the
VDisk (LUN) online. This was done with
just a single command.
Detailed Performance Results
The following section shows the detailed
performance data for the billing run. In
order to display more detailed perfor-
mance data, the information is drawn
from only a 20-minute time span –
selected from a total of more than
10 hours.
HDD-Only Run “Billing”
The following figures show the per-
formance data for the HDD-only run
(SAPDATA placed on HDD).
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
33
Figure 18. DB Server File Systems I/O Performance
0
20
40
60
80
100
120
140
160
180
00:00:24
00:01:24
00:02:24
00:03:24
00:04:24
00:05:24
00:06:24
00:07:24
00:08:24
00:09:24
00:10:24
00:11:24
00:12:24
00:13:24
00:14:24
00:15:24
00:16:24
00:17:24
00:18:24
00:19:24
MB/s
SAPDATA read
SAPDATA write
SAPDATA total
LOG write
File system I/O
Figure 19. DB Server CPU Utilization
0
10
20
30
40
50
60
70
80
90
100
Idle%
Wait%
Sys%
User%
CPU workload
%utilization
Figure 20. DB Server Ethernet Performance
0
10
20
30
40
50
60
70
80
MB/s
IP write
IP read
Ethernet I/O
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
34
Figure 22. V7000 Log VDisk Performance
0.0
10.0
20.0
30.0
40.0
50.0
60.0
MB/s
LOG write
LOG VDISK throughput
Figure 23. V7000 MDisk I/O Performance
0,0
10,0
20,0
30,0
40,0
50,0
60,0
MB/s
SSD MD LOG write
HDD MD1 read
HDD MD1 write
HDD MD2 read
HDD MD2 write
HDD MD3 read
HDD MD3 write
MDISK throughput
Figure 21. V7000 SAPDATA VDisk Performance
0.0
1.0
2.0
3.0
4.0
5.0
6.0
MB/s
SAPDATA10 read
SAPDATA10 write
SAPDATA11 read
SAPDATA11 write
SAPDATA12 read
SAPDATA12 write
SAPData VDISK throughput
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
35
Figure 24. V7000 VDisk I/O Response Times
0
5
10
15
20
25
30
35
msec
LOG write
SAPDATA10 read
SAPDATA10 write
SAPDATA11 read
SAPDATA11 write
SAPDATA12 read
SAPDATA12 write
VDISK I/O response times
Figure 25. V7000 MDisk I/O Response Times
0
10
20
30
40
50
60
70
80
90
100
msec
SDD MD LOG write
HDD MD1 read
HDD MD1 write
HDD MD2 read
HDD MD2 write
HDD MD3 read
HDD MD3 write
MDISK I/O response times
The write and read processes compete
against the HDD resource. If the non-
volatile RAM (NV RAM) gets filled up, the
write gains a higher priority, resulting in
a lower read performance. It is no sur-
prise that all performance figures show
the same utilization characteristics,
either measured through nmon on the
OS or measured through svcmon on
the storage system.
So as not to overload the number of
graphics, the figures above included
just three printouts for SAPDATA
VDisks; likewise, only 3 SAPDATA
MDisks out of 11 are included.
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
36
Figure 27. DB Server CPU Workload
0
10
20
30
40
50
60
70
80
90
100
%uƟlizaƟon
Idle%
Wait%
Sys%
User%
CPU workload
Figure 28. DB Server Ethernet I/O Performance
0
10
20
30
40
50
60
70
80
90
100
MB/s
IP write
IP read
Ethernet I/O
Figure 26. DB Server File Systems I/O Performance
0
50
100
150
200
250
300
21:00:52
21:01:52
21:02:52
21:03:52
21:04:52
21:05:52
21:06:52
21:07:52
21:08:52
21:09:52
21:10:52
21:11:52
21:12:52
21:13:52
21:14:52
21:15:52
21:16:52
21:17:52
21:18:53
21:19:53
MB/s
SAPDATA read
SAPDATA write
SAPDATA total
LOG write
File systems I/O
Easy Tier Run “Billing”
The following figures show the perfor-
mance data for the Easy Tier-only run
(SAPDATA placed on HDD and SSD).
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
37
Figure 29. V7000 SAPDATA VDisk Performance
0
1
2
3
4
5
6MB/s
SAPDATA 10 read
SAPDATA10 write
SAPDATA 11 read
SAPDATA11 write
SAPDATA 12 read
SAPDATA12 write
SAPDATA VDisk throughput
Figure 30. V7000 Log VDisk Performance
0
10
20
30
40
50
60
70
80
MB/s
LOG write
LOG Disk throughput
Figure 31. V7000 MDisk Performance
0
10
20
30
40
50
60
70
80
MB/s
SSD LOG write
SSD MD1 read
SSD MD1 write
SSD MD2 read
SSD MD2 write
SSD MD3 read
SSD MD3 write
HDD MD4 read
HDD MD4 write
HDD MD5 read
HDD MD5 write
HDD MD6 read
HDD MD6 write
MDisk throughput
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
38
Figure 33. V7000 MDisk I/O response times
0
10
20
30
40
50
60
msec
SSD LOG write
SSD MD1 read
SSD MD1 write
SSD MD2 read
SSD MD2 write
SSD MD3 read
SSD MD3 write
HDD MD4 read
HDD MD4 write
HDD MD5 read
HDD MD5 write
HDD MD6 read
HDD MD6 write
MDisk I/O response times
In contrast to the HDD billing run, the
resource utilization of Easy Tier was
almost constant and did not waver.
The read and write processes were
not competing against the storage
resource. Compared to HDD, SSD
technology had no need to spend time
positioning the head over the requested
track. Regardless of what data block
needed to be accessed, the data
access time was always constant with
SSD – less than a millisecond for both
reads and writes.
If data was stored on SSD, then no stor-
age cache was involved, including NV
RAM. Data was read and written to SSD
directly, leading to more available cache
capacity for the remaining data on HDD.
As a result, the resource utilization over
time was constant, and I/O throughput
increased from approximately 140 MB
for HDD-only to 250 MB for the Easy
Tier configuration. There was also a sig-
nificant reduction in I/O response time
for VDisks and MDisks.
From a DB2 perspective, the buffer
pool performance of the average total
physical read time improved impres-
sively by over 60%, due to the better I/O
throughput and response time of the
Easy Tier implementation, compared to
HDD.
Figure 32. V7000 VDisk I/O response times
0
1
2
3
4
5
6
7
msec
LOG write
SAPDATA10 read
SAPDATA10 write
SAPDATA11 read
SAPDATA11 write
SAPDATA12 read
SAPDATA12 write
VDisk response times
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
39
This report focuses on the buffer pool
read times because they resulted in
read requests directly to disk, whereas
the write requests were handled by the
cache of the storage subsystem, which
stayed the same for the HDD and Easy
Tier runs. Thus, the write time did not
vary among the tests, whereas the read
times did so heavily, as shown in Figure 34.
MDisk Heat Distribution
The following table shows the heat dis-
tribution of the SAPDATA MDisks, and
the amount of data that was “hot” and
“cool.” This data was collected during
the ET billing run with the IBM Storage
Tier Advisor Tool. (For more information,
see www-304.ibm.com/support
/docview.wss?uid=ssg1S4000935.)
Figure 34. DB2 Buffer Pool Physical Reads
	 (in Milliseconds) During Billing Runs on HDD and Easy Tier
DB2 buffer pool physical reads (msec) – billing runs
avg_total_reads avg_async_reads avg_sync_reads
0
5.00
10.00
15.00
20.00
25.00
30.00
msec
Billing – HDD Billing – ET
24.96
21.41
25.04
9.97
1.19
12.53
Volume ID	 Configured size	 Capacity on SSD	 Heat distribution
0x0027	 665.8 G	 168.3 G	 481.8 G	 184.0 G
0x0026	 649.5 G	 165.8 G	 469.0 G	 180.5 G
0x0025	 647.5 G	 161.5 G	 470.0 G	 177.5 G
0x0024	 648.3 G	 171.0 G	 461.8 G	 186.5 G
0x0023	 649.8 G	 163.3 G	 471.0 G	 178.8 G
0x0022	 651.3 G	 170.0 G	 465.5 G	 185.8 G
0x0021	 647.5 G	 156.5 G	 475.8 G	 171.8 G
0x0020	 652.0 G	 181.8 G	 455.3 G	 196.8 G
0x001f	 653.5 G	 162.5 G	 475.5 G	 178.0 G
0x001e	 647.5 G	 168.8 G	 463.5 G	 184.0 G
0x001d	 647.5 G	 163.3 G	 469.3 G	 178.3 G
0x001c	 650.8 G	 171.3 G	 463.5 G	 187.3 G
0x001b	 647.5 G	 161.8 G	 469.0 G	 178.5 G
0x001a	 650.3 G	 163.8 G	 472.0 G	 178.3 G
0x0019	 649.5 G	 148.8 G	 485.0 G	 164.5 G
0x0018	 647.5 G	 171.8 G	 459.3 G	 188.3 G
0x0017	 647.5 G	 162.0 G	 469.5 G	 178.0 G
0x0016	 650.3 G	 166.8 G	 467.8 G	 182.5 G
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
40
0x0015	 648.3 G	 162.0 G	 470.3 G	 178.0 G
0x0014	 649.3 G	 169.8 G	 465.3 G	 184.0 G
0x0013	 649.0 G	 153.3 G	 480.8 G	 168.3 G
0x0012	 649.0 G	 174.5 G	 459.3 G	 189.8 G
0x0011	 649.0 G	 173.5 G	 460.5 G	 188.5 G
0x0010	 647.5 G	 180.3 G	 450.3 G	 197.3 G
0x000f	 647.5 G	 174.0 G	 459.3 G	 188.3 G
0x000e	 647.5 G	 175.3 G	 457.5 G	 190.0 G
0x000d	 649.8 G	 171.3 G	 463.0 G	 186.8 G
0x000c	 647.5 G	 110.5 G	 522.0 G	 125.5 G
0x000b	 647.5 G	 165.0 G	 466.3 G	 181.3 G
0x000a	 647.5 G	 165.8 G	 465.8 G	 181.8 G
0x0009	 647.5 G	 164.8 G	 467.5 G	 180.0 G
0x0008	 651.0 G	 63.8 G	 570.5 G	 80.5 G
DB2 Configuration Parameters
for Run ET4
DB2 Registry (db2set -all)
[e] DB2DBDFT=ETL
[i] DB2_RESTORE_GRANT_ADMIN_AUTHORITIES=YES [DB2_WORKLOAD]
[i] DB2_BLOCKING_WITHHOLD_LOBLOCATOR=NO [DB2_WORKLOAD]
[i] DB2_AGENT_CACHING_FMP=OFF [DB2_WORKLOAD]
[i] DB2_TRUST_MDC_BLOCK_FULL_HINT=YES [DB2_WORKLOAD]
[i] DB2_CREATE_INDEX_COLLECT_STATS=YES [DB2_WORKLOAD]
[i] DB2_ATS_ENABLE=YES [DB2_WORKLOAD]
[i] DB2_RESTRICT_DDF=YES [DB2_WORKLOAD]
[i] DB2_DUMP_SECTION_ENV=YES [DB2_WORKLOAD]
[i] DB2_OPT_MAX_TEMP_SIZE=10240 [DB2_WORKLOAD]
[i] DB2_USE_FAST_PREALLOCATION=OFF
[i] DB2_WORKLOAD=SAP
[i] DB2_TRUNCATE_REUSESTORAGE=IMPORT [DB2_WORKLOAD]
[i] DB2_MDC_ROLLOUT=DEFER [DB2_WORKLOAD]
[i] DB2_ATM_CMD_LINE_ARGS=-include-manual-tables [DB2_WORKLOAD]
[i] DB2_SKIPINSERTED=YES [DB2_WORKLOAD]
[i] DB2_VIEW_REOPT_VALUES=YES [DB2_WORKLOAD]
[i] DB2_OBJECT_TABLE_ENTRIES=65532 [DB2_WORKLOAD]
[i] DB2_OPTPROFILE=YES [DB2_WORKLOAD]
[i] DB2_USE_ALTERNATE_PAGE_CLEANING=ON
[i] DB2_IMPLICIT_UNICODE=YES [DB2_WORKLOAD]
[i] DB2STMM=APPLY_HEURISTICS:YES [DB2_WORKLOAD]
[i] DB2_INLIST_TO_NLJN=YES [DB2_WORKLOAD]
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
41
[i] DB2_MINIMIZE_LISTPREFETCH=YES [DB2_WORKLOAD]
[i] DB2_REDUCED_OPTIMIZATION=4,INDEX,JOIN,NO_TQ_FACT,NO_HSJN_BUILD_FACT,
	 STARJN_CARD_SKEW,NO_SORT_MGJOIN,CART OFF,CAP OFF [DB2_WORKLOAD]
[i] DB2NOTIFYVERBOSE=YES [DB2_WORKLOAD]
[i] DB2TERRITORY=1
[i] DB2_INTERESTING_KEYS=YES [DB2_WORKLOAD]
[i] DB2_EVALUNCOMMITTED=YES [DB2_WORKLOAD]
[i] DB2_LOGGER_NON_BUFFERED_IO=ON
[i] DB2_EXTENDED_OPTIMIZATION=NLJOIN_KEYCARD,IXOR [DB2_WORKLOAD]
[i] DB2_ANTIJOIN=EXTEND [DB2_WORKLOAD]
[i] DB2COMPOPT=327685,131776 [DB2_WORKLOAD]
[i] DB2ATLD_PORTS=60000:65000
[i] DB2ENVLIST=INSTHOME SAPSYSTEMNAME dbs_db6_schema DIR_LIBRARY LD_LIBRARY_PATH
[i] DB2COMM=TCPIP [DB2_WORKLOAD]
[i] DB2_PARALLEL_IO=*:2
[g] DB2FCMCOMM=TCPIP4
[g] DB2SYSTEM=coe-he-16
[g] DB2INSTDEF=db2etl
Database Manager Configuration
(db2 get dbm cfg)
Database Manager Configuration
Node type Enterprise Server
Edition
Database manager configuration release level 0x0d00
CPU speed (millisec/instruction) (CPUSPEED) 2,68E-01
Communications bandwidth (MB/sec) (COMM_BANDWIDTH) 1,00E+08
Max number of concurrently active databases (NUMDB) 8
Federated Database System Support (FEDERATED) NO
Transaction processor monitor name (TP_MON_NAME)
Default charge-back account (DFT_ACCOUNT_STR)
Java Development Kit installation path (JDK_PATH) /db2/db2etl/sqllib/
Diagnostic error capture level (DIAGLEVEL) 3
Notify Level (NOTIFYLEVEL) 3
Diagnostic data directory path (DIAGPATH) /db2/ETL/db2dump
Size of rotating db2diag & notify logs (MB) DIAGSIZE) 1000
Default database monitor switches
Buffer pool (DFT_MON_BUFPOOL) ON
Lock (DFT_MON_LOCK) ON
Sort (DFT_MON_SORT) ON
Statement (DFT_MON_STMT) ON
Table (DFT_MON_TABLE) ON
Timestamp (DFT_MON_TIMESTAMP) ON
Unit of work (DFT_MON_UOW) ON
Monitor health of instance and databases (HEALTH_MON) OFF
SYSADM group name (SYSADM_GROUP) DBETLADM
SYSCTRL group name (SYSCTRL_GROUP) DBETLCTL
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
42
SYSMAINT group name (SYSMAINT_GROUP) DBETLMNT
SYSMON group name (SYSMON_GROUP) DBETLMON
Client Userid-Password Plugin (CLNT_PW_PLUGIN)
Client Kerberos Plugin (CLNT_KRB_PLUGIN)
Group Plugin (GROUP_PLUGIN)
GSS Plugin for Local Authorization (LOCAL_GSSPLUGIN)
Server Plugin Mode (SRV_PLUGIN_MODE) UNFENCED
Server List of GSS Plugins (SRVCON_GSSPLUGIN_LIST)
Server Userid-Password Plugin (SRVCON_PW_PLUGIN)
Server Connection Authentication (SRVCON_AUTH) NOT_SPECIFIED
Cluster manager (CLUSTER_MGR)
Database manager authentication (AUTHENTICATION) SERVER_ENCRYPT
Alternate authentication (ALTERNATE_AUTH_ENC) NOT_SPECIFIED
Cataloging allowed without authority (CATALOG_NOAUTH) NO
Trust all clients (TRUST_ALLCLNTS) YES
Trusted client authentication (TRUST_CLNTAUTH) CLIENT
Bypass federated authentication (FED_NOAUTH) NO
Default database path (DFTDBPATH) /db2/ETL
Database monitor heap size (4KB) (MON_HEAP_SZ) AUTOMATIC(90)
Java Virtual Machine heap size (4KB) (JAVA_HEAP_SZ) 2048
Audit buffer size (4KB) (AUDIT_BUF_SZ) 0
Size of instance shared memory (4KB) (INSTANCE_MEMORY) 8192000
Backup buffer default size (4KB) (BACKBUFSZ) 1024
Restore buffer default size (4KB) (RESTBUFSZ) 1024
Agent stack size (AGENT_STACK_SZ) 1024
Sort heap threshold (4KB) (SHEAPTHRES) 0
Directory cache support (DIR_CACHE) NO
Application support layer heap size (4KB) (ASLHEAPSZ) 16
Max requester I/O block size (bytes) (RQRIOBLK) 65000
Query heap size (4KB) (QUERY_HEAP_SZ) 1000
Workload impact by throttled utilities(UTIL_IMPACT_LIM) 10
Priority of agents (AGENTPRI) SYSTEM
Agent pool size (NUM_POOLAGENTS) AUTOMATIC(100)
Initial number of agents in pool (NUM_INITAGENTS) 5
Max number of coordinating agents (MAX_COORDAGENTS) AUTOMATIC(200)
Max number of client connections (MAX_CONNECTIONS) AUTOMATIC(MAX_
COORDAGENTS)
Keep fenced process (KEEPFENCED) NO
Number of pooled fenced processes (FENCED_POOL) AUTOMATIC(MAX_
COORDAGENTS)
Initial number of fenced processes (NUM_INITFENCED) 0
Index re-creation time and redo index build (INDEXREC) RESTART
Transaction manager database name (TM_DATABASE) 1ST_CONN
Transaction resync interval (sec) (RESYNC_INTERVAL) 180
SPM name (SPM_NAME)
SPM log size (SPM_LOG_FILE_SZ) 256
SPM resync agent limit (SPM_MAX_RESYNC) 20
SPM log path (SPM_LOG_PATH)
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
43
TCP/IP Service name (SVCENAME) sapdb2ETL
Discovery mode (DISCOVER) SEARCH
Discover server instance (DISCOVER_INST) ENABLE
SSL server keydb file (SSL_SVR_KEYDB)
SSL server stash file (SSL_SVR_STASH)
SSL server certificate label (SSL_SVR_LABEL)
SSL service name (SSL_SVCENAME)
SSL cipher specs (SSL_CIPHERSPECS)
SSL versions (SSL_VERSIONS)
SSL client keydb file (SSL_CLNT_KEYDB)
SSL client stash file (SSL_CLNT_STASH)
Maximum query degree of parallelism (MAX_QUERYDEGREE) ANY
Enable intra-partition parallelism (INTRA_PARALLEL) NO
Maximum Asynchronous TQs per query (FEDERATED_ASYNC) 0
No. of int. communication buffers(4KB)(FCM_NUM_BUFFERS) AUTOMATIC(4096)
No. of int. communication channels (FCM_NUM_CHANNELS) AUTOMATIC(2048)
Node connection elapse time (sec) (CONN_ELAPSE) 10
Max number of node connection retries (MAX_CONNRETRIES) 5
Max time difference between nodes (min) (MAX_TIME_DIFF) 60
db2start/db2stop timeout (min) (START_STOP_TIME) 10
Database Configuration (db2 get db cfg for etl)
Database Configuration for Database ETL
Database configuration release level 0x0d00
Database release level 0x0d00
Database territory en_US
Database code page 1208
Database code set UTF-8
Database country/region code 1
Database collating sequence IDENTITY_16BIT
Number compatibility OFF
Varchar2 compatibility OFF
Date compatibility OFF
Database page size 16384
Dynamic SQL Query management (DYN_QUERY_MGMT) DISABLE
Statement concentrator (STMT_CONC) OFF
Discovery support for this database (DISCOVER_DB) ENABLE
Restrict access NO
Default query optimization class (DFT_QUERYOPT) 5
Degree of parallelism (DFT_DEGREE) ANY
Continue upon arithmetic exceptions (DFT_SQLMATHWARN) NO
Default refresh age (DFT_REFRESH_AGE) 0
Default maintained table types for opt (DFT_MTTB_TYPES) SYSTEM
Number of frequent values retained (NUM_FREQVALUES) 10
Number of quantiles retained (NUM_QUANTILES) 20
Decimal floating point rounding mode (DECFLT_ROUNDING) ROUND_HALF_EVEN
Backup pending NO
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
44
All committed transactions have been written to disk NO
Rollforward pending NO
Restore pending NO
Multi-page file allocation enabled YES
Log retain for recovery status NO
User exit for logging status NO
Self tuning memory (SELF_TUNING_MEM) ON
Size of database shared memory (4KB) (DATABASE_MEMORY) AUTOMATIC(6993738)
Database memory threshold (DB_MEM_THRESH) 10
Max storage for lock list (4KB) (LOCKLIST) AUTOMATIC(422112)
Percent. of lock lists per application (MAXLOCKS) AUTOMATIC(97)
Package cache size (4KB) (PCKCACHESZ) AUTOMATIC(128005)
Sort heap thres for shared sorts (4KB) (SHEAPTHRES_SHR) AUTOMATIC(113636)
Sort list heap (4KB) (SORTHEAP) AUTOMATIC(22727)
Database heap (4KB) (DBHEAP) AUTOMATIC(3745)
Catalog cache size (4KB) (CATALOGCACHE_SZ) 2560
Log buffer size (4KB) (LOGBUFSZ) 16384
Utilities heap size (4KB) (UTIL_HEAP_SZ) 10000
Buffer pool size (pages) (BUFFPAGE) 10000
SQL statement heap (4KB) (STMTHEAP) AUTOMATIC(8192)
Default application heap (4KB) (APPLHEAPSZ) AUTOMATIC(256)
Application Memory Size (4KB) (APPL_MEMORY) AUTOMATIC(40000)
Statistics heap size (4KB) (STAT_HEAP_SZ) AUTOMATIC(4384)
Interval for checking deadlock (ms) (DLCHKTIME) 10000
Lock timeout (sec) (LOCKTIMEOUT) 3600
Changed pages threshold (CHNGPGS_THRESH) 40
Number of asynchronous page cleaners (NUM_IOCLEANERS) AUTOMATIC(31)
Number of I/O servers (NUM_IOSERVERS) 64
Index sort flag (INDEXSORT) YES
Sequential detect flag (SEQDETECT) YES
Default prefetch size (pages) (DFT_PREFETCH_SZ) AUTOMATIC
Track modified pages (TRACKMOD) ON
Default number of containers 1
Default tablespace extentsize (pages) (DFT_EXTENT_SZ) 2
Max number of active applications (MAXAPPLS) AUTOMATIC(408)
Average number of active applications (AVG_APPLS) AUTOMATIC(3)
Max DB files open per application (MAXFILOP) 61440
Log file size (4KB) (LOGFILSIZ) 128000
Number of primary log files (LOGPRIMARY) 150
Number of secondary log files (LOGSECOND) 50
Path to log files /db2/ETL/log_dir
/NODE0000/
Overflow log path (OVERFLOWLOGPATH)
Mirror log path (MIRRORLOGPATH)
First active log file
Block log on disk full (BLK_LOG_DSK_FUL) YES
Block non logged operations (BLOCKNONLOGGED) NO
Percent max primary log space by transaction (MAX_LOG) 0
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
45
Num. of active log files for 1 active UOW(NUM_LOG_SPAN) 50
Group commit count (MINCOMMIT) 1
Percent log file reclaimed before soft chckpt (SOFTMAX) 300
Log retain for recovery enabled (LOGRETAIN) OFF
User exit for logging enabled (USEREXIT) OFF
HADR database role STANDARD
HADR local host name (HADR_LOCAL_HOST)
HADR local service name (HADR_LOCAL_SVC)
HADR remote host name (HADR_REMOTE_HOST)
HADR remote service name (HADR_REMOTE_SVC)
HADR instance name of remote server
(HADR_REMOTE_INST)
HADR timeout value (HADR_TIMEOUT) 120
HADR log write synchronization mode (HADR_SYNCMODE) NEARSYNC
HADR peer window duration (seconds) (HADR_PEER_WINDOW) 0
First log archive method (LOGARCHMETH1) OFF
Options for logarchmeth1 (LOGARCHOPT1)
Second log archive method (LOGARCHMETH2) OFF
Options for logarchmeth2 (LOGARCHOPT2)
Failover log archive path (FAILARCHPATH)
Number of log archive retries on error (NUMARCHRETRY) 5
Log archive retry Delay (secs) (ARCHRETRYDELAY) 20
Vendor options (VENDOROPT)
Auto restart enabled (AUTORESTART) ON
Index re-creation time and redo index build (INDEXREC) SYSTEM (RESTART)
Log pages during index build (LOGINDEXBUILD) OFF
Default number of loadrec sessions (DFT_LOADREC_SES) 1
Number of database backups to retain (NUM_DB_BACKUPS) 12
Recovery history retention (days) (REC_HIS_RETENTN) 60
Auto deletion of recovery objects (AUTO_DEL_REC_OBJ) OFF
TSM management class (TSM_MGMTCLASS)
TSM node name (TSM_NODENAME)
TSM owner (TSM_OWNER)
TSM password (TSM_PASSWORD)
Automatic maintenance (AUTO_MAINT) ON
Automatic database backup (AUTO_DB_BACKUP) OFF
Automatic table maintenance (AUTO_TBL_MAINT) ON
Automatic runstats (AUTO_RUNSTATS) ON
Automatic statement statistics
(AUTO_STMT_STATS)
ON
Automatic statistics profiling (AUTO_STATS_PROF) OFF
Automatic profile updates (AUTO_PROF_UPD) OFF
Automatic reorganization (AUTO_REORG) OFF
Auto-Revalidation (AUTO_REVAL) DEFERRED
Currently Committed (CUR_COMMIT) ON
CHAR output with DECIMAL input (DEC_TO_CHAR_FMT) NEW
Enable XML Character operations (ENABLE_XMLCHAR) YES
WLM Collection Interval (minutes) (WLM_COLLECT_INT) 0
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
46
Monitor Collect Settings
Request metrics (MON_REQ_METRICS) BASE
Activity metrics (MON_ACT_METRICS) NONE
Object metrics (MON_OBJ_METRICS) BASE
Unit of work events (MON_UOW_DATA) NONE
Lock timeout events (MON_LOCKTIMEOUT) WITHOUT_HIST
Deadlock events (MON_DEADLOCK) WITHOUT_HIST
Lock wait events (MON_LOCKWAIT) NONE
Lock wait event threshold (MON_LW_THRESH) 5000000
Number of package list entries (MON_PKGLIST_SZ) 32
Lock event notification level (MON_LCK_MSG_LVL) 1
SMTP Server (SMTP_SERVER)
SQL conditional compilation flags (SQL_CCFLAGS)
Section actuals setting (SECTION_ACTUALS) NONE
Connect procedure (CONNECT_PROC)
SAP Convergent Invoicing Key Tables
Load tables: 	/1FE/0LT0xxIT
Billing tables: 	/1FE/0LT0xxIT00
Other large tables 	 DFKKCOH, DFKKCOHI
	 DFKKINVDOC_H, DFKKINVDOC_I, DFKKINVDOC_P, DFKKINVDOC_S
	 DFKKKO, DFKKOP, DFKKOPK
	DFKKSUMC
	 DFKKINVBILL_H, DFKKINVBILL_I, DFKKINVBILL_S
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
47
Row Compression Results for the Largest SAP Convergent Invoicing Tables
Table + index
– uncompressed
Table + index – compressed Table compressed Index compressed
Table name
Total
size
(KB)
Total
savings
(GB)
Total
savings
(%)
Data
size
(GB)
Data
saved
(GB)
Data
saved
(%)
Index
size
(GB)
Index
saved
(GB)
Index
saved
(%)
/1FE/0LT022IT 1.421 829 592 42 582 313 35 247 279 53
/1FE/0LT084IT00 612 252 361 59 213 319 60 39 42 52
/1FE/0LT094IT00 607 249 357 59 211 316 60 39 42 52
/1FE/0LT134IT00 605 249 357 59 210 315 60 39 41 52
/1FE/0LT104IT00 605 249 356 59 210 315 60 39 42 52
/1FE/0LT154IT00 602 247 354 59 209 314 60 38 41 52
/1FE/0LT004IT00 614 247 367 60 208 325 61 39 42 52
/1FE/0LT144IT00 612 246 366 60 208 325 61 38 41 52
/1FE/0LT184IT00 610 245 365 60 206 323 61 39 42 52
/1FE/0LT114IT00 609 245 364 60 206 323 61 39 41 52
/1FE/0LT194IT00 607 244 363 60 206 321 61 39 42 52
/1FE/0LT124IT00 605 243 361 60 205 320 61 39 41 52
/1FE/0LT012IT 903 241 662 73 137 391 74 104 271 72
/1FE/0LT164IT00 611 240 371 61 202 329 62 38 42 52
/1FE/0LT174IT00 614 236 378 62 198 336 63 39 42 52
/1FE/0LT024IT00 614 236 378 62 197 336 63 39 42 52
/1FE/0LT014IT00 612 225 387 63 186 346 65 39 42 52
Sum 11,463 4,724 59
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
48
Resources
SAP for Telecommunications and SAP Convergent Invoicing:
www.sap.com/industries/telecom/businessprocesses/invoicing/index.epx
nmon Linux OS performance monitoring tool:
www.ibm.com/developerworks/aix/library/au-analyze_aix
svcmon performance monitoring tool for Storwize V7000 / SVC:
www-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS3177
ndisk (nstress) I/O simulation tool:
www.ibm.com/developerworks/wikis/display/WikiPtype/nstress
www.ibm.com/developerworks/mydeveloperworks/blogs/svcmon/?lang=ja
IBM Storage Advisor Tool:
www-304.ibm.com/support/docview.wss?uid=ssg1S4000935
DB2 9.7 Information Center:
http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp
DB2 9.7 Information Center (db2top):
http://publib.boulder.ibm.com/infocenter/db2luw/v9r5/index.jsp?topic=%2Fcom.
ibm.db2.luw.admin.cmd.doc%2Fdoc%2Fr0025222.html
DB2 for Linux, UNIX, and Microsoft Windows on SAP Developer Network (SDN):
www.sdn.sap.com/irj/sdn/db6
IBM APAR IC76792:
ibm.com/support/docview.wss?uid=swg21502430
IBM Developer Works - Distributed DBA: Storage, I/O, and DB2
(DB2_PARALLEL_IO):
ibm.com/developerworks/data/library/dmmag/DBMag_2009_Issue1/DBMag_
Issue109_DistributedDBA/index.html
SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario
49
IBM Developer Works – DB2 tuning tips for OLTP applications:
ibm.com/developerworks/data/library/techarticle/anshum/0107anshum.
html#logbuffersize
IBM E-Book SAP DBA Cockpit – Flight Plans for DB2 LUW Administrator:
http://public.dhe.ibm.com/common/ssi/ecm/en/imm14052usen/IMM14052USEN.PDF
Article on SAP SDN: The Evolution of the Memory Model in IBM DB2 LUW by
Johannes Heinrich:
sdn.sap.com/irj/scn/index?rid=/library/uuid/b0aabcc9-afc1-2a10-5091-b5cda33036b0
SAP Notes:
Note 1351160 – DB6: Using DB2 9.7 with SAP Software
Note 1329179 – DB6: DB2 V9.7 Standard Parameter Settings
Note 1603507 – DB6: AdHoc Analysis Tool for DB6
50
51
©	Copyright IBM Corporation 2012 . All rights Reserved.
References in this document to IBM products or services
do not imply that IBM intends to make them available in
every country.
IBM, the IBM logo, and ibm.com are trademarks or
registered trademarks of International Business Machines
Corporation in the United States, other countries, or both.
If these and other IBM trademarked terms are marked on
their first occurrence in this information with a trademark
symbol (® or ™), these symbols indicate U.S. registered
or common law trademarks owned by IBM at the time this
information was published. Such trademarks may also be
registered or common law trademarks in other countries.
A current list of IBM trademarks is available on the Web at
“Copyright and trademark information” at www.ibm.com/
legal/copytrade.shtml.
SAP, SAP NetWeaver , and SAP logos are trademarks or
registered trademarks of SAP and/or its affiliates.
Java and all Java-based trademarks and logos are
trademarks or registered trademarks of Oracle and/or its
affiliates.
Microsoft, Windows, Windows NT, and the Windows logo
are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Intel, Intel Inside (logos), MMX, and Pentium are trademarks
of Intel Corporation in the United States, other countries,
or both.
UNIX is a registered trademark of The Open Group in the
United States and other countries.
Linux is a trademark of Linus Torvalds in the United States,
other countries, or both.
SET and the SET Logo are trademarks owned by SET
Secure Electronic Transaction LLC.
Other company, product, or service names may be
trademarks or service marks of others.
Information is provided “AS IS” without warranty of any
kind.
All customer examples described are presented as
illustrations of how those customers have used IBM
products and the results they may have achieved. Actual
environmental costs and performance characteristics
may vary by customer.
Information concerning non-IBM products was
obtained from a supplier of these products, published
announcement material, or other publicly available
sources and does not constitute an endorsement of such
products by IBM. Sources for non-IBM list prices and
performance numbers are taken from publicly available
information, including vendor announcements and vendor
worldwide homepages. IBM has not tested these products
and cannot confirm the accuracy of performance,
capability, or any other claims related to non-IBM products.
Questions on the capability of non-IBM products should
be addressed to the supplier of those products.
All statements regarding IBM future direction and intent
are subject to change or withdrawal without notice, and
represent goals and objectives only. Contact your local
IBM office or IBM authorized reseller for the full text of the
specific Statement of Direction.
©	2012 by SAP. All rights reserved.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign,
SAP BusinessObjects Explorer, StreamWork, SAP HANA,
and other SAP products and services mentioned herein as
well as their respective logos are trademarks or registered
trademarks of SAP AG in Germany and other countries.
Business Objects and the Business Objects logo,
BusinessObjects, Crystal Reports, Crystal Decisions,
Web Intelligence, Xcelsius, and other Business Objects
products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks
of Business Objects Software Ltd. Business Objects is an
SAP company.
Sybase and Adaptive Server, iAnywhere, Sybase 365,
SQL Anywhere, and other Sybase products and services
mentioned herein as well as their respective logos are
trademarks or registered trademarks of Sybase Inc.
Sybase is an SAP company.
Crossgate, m@gic EDDY, B2B 360°, and B2B 360°
Services are registered trademarks of Crossgate AG
in Germany and other countries. Crossgate is an SAP
company.
All other product and service names mentioned are the
trademarks of their respective companies. Data contained
in this document serves informational purposes only.
National product specifications may vary.
These materials are subject to change without notice.
These materials are provided by SAP AG and its affiliated
companies (“SAP Group”) for informational purposes
only, without representation or warranty of any kind, and
SAP Group shall not be liable for errors or omissions with
respect to the materials. The only warranties for SAP
Group products and services are those that are set forth
in the express warranty statements accompanying such
products and services, if any. Nothing herein should be
construed as constituting an additional warranty.
Some information addresses anticipated future
capabilities. Such information is not intended as a
definitive statement of a commitment to specific levels of
performance, function or delivery schedules with respect
to any future products. Such commitments are only
made in IBM product announcements. The information is
presented here to communicate IBM’s current investment
and development activities as a good faith effort to help
with our customers’ future planning.
Performance is based on measurements and projections
using standard IBM benchmarks in a controlled
environment. The actual throughput or performance
that any user will experience will vary depending upon
considerations such as the amount of multiprogramming
in the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no
assurance can be given that an individual user will achieve
throughput or performance improvements equivalent to
the ratios stated here.
Photographs shown are of engineering prototypes.
Changes may be incorporated in production models.
Any references in this information to non-IBM Web sites
are provided for convenience only and do not in any
manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials
for this IBM product and use of those Web sites is at your
own risk.
[The following specific IBM trademarks appeared in the
text of the original draft]
IBM System i®
IBM System x® X5 server
IBM System z®
IBM Storwize® V7000
IBM DB2®
SUSE® Linux® Enterprise Server
IBM Easy Tier®
Enterprise X-Architecture®
IBM System Storage® SAN Volume Controller
IBM DB2 pureScale®
FlashCopy®
IBM BladeCenter®
Tivoli®

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SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario

  • 1. Technical White Paper SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario Testing Performance and Scalability of the SAP® Convergent Invoicing Package with IBM Workload-Optimized Solutions and IBM Easy Tier Participating Groups • SAP Value Prototyping, Center of Excellence, SAP Germany • IBM SAP International Competence Center, IBM Germany • IBM Research and Development, IBM R & D Germany
  • 2. 2 SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario Table of Contents 5 Huge Billing Volumes: A Challenge to the Telecommunications Industry 5 Scope of the Proof of Concept 6 System Maintenance Not in Project Scope 6 Component Overview of SAP Landscape Used in Project 6 SAP Convergent Invoicing, Version 6 7 IBM DB2 LUW 9.7 Optimized for SAP Software 8 IBM eX5 Enterprise Systems 9 IBM Storwize V7000 10 IBM Easy Tier 11 Design of the SAP Landscape 11 SAP System Setup 12 DB2 Best Practices 25 Scenario Description 26 Scenario Execution 28 Results and Achievements 31 Best Practices and Conclusions 48 Resources
  • 3. 3 SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario Telecommunications Scenario The company has 50 million active customers, each placing 30 calls a day, producing a total of 1.5 billion billable items (BITs) per day, where each BIT represents one phone call, one SMS, or one other unit of service (for example, a ringtone or music download). Executive Summary This technical white paper – jointly pro- duced by SAP and IBM – describes a project to test the performance of the SAP® Convergent Invoicing package. This software is used in various service industries, such as telecommunications, electronic toll collection, transportation, postal services, and Internet-based retail business. The test scenario was built around the requirements of a large telecommunications company. The requirements of the company in the scenario helped establish the following key performance indicators (KPIs) for the test. The following tasks had to be accomplished in less than 18 hours: • Upload of 1.5 billion BITs, with a mini- mum of 100,000 BITs uploaded per second • Billing of 2.5 million business partners, which includes the aggregation of 2.275 billion BITs • Invoicing of 2.5 million business part- ners (customers) The performance project demonstrated that all KPIs could be met by using the following hardware: IBM System x X5 server, IBM Storwize V7000, IBM DB2, and SUSE Linux Enterprise Server.
  • 4. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 4 This technical white paper describes the: • Data environment chosen for billing and invoicing and the scenarios tested • Underlying IT infrastructure, SAP sys- tem setup, and design reasons • Database approach, design, and tun- ing recommendations as implemented on the IBM DB2 database Project Team Dilip Radhakrishnan SAP Project manager Peter Jäger SAP Project coach SAP Markus Fehling IBM Project coach IBM Storage specialist Gerrit Graefe SAP Development architect, order to cash Michael Stafenk SAP Value prototyping, DB2 expert Ingo Dahm SAP Value prototyping, Linux expert Torsten Fellhauer SAP Value prototyping, network expert Elke Hartmann-Bakan IBM DB2 specialist Holger Hellmuth IBM DB2 specialist Jörn Klauke IBM DB2 specialist Thomas Rech IBM DB2 specialist Maik Gasterstädt IBM Storage specialist Summary of Results IBM Easy Tier1 was able to shorten the processing time for all three tasks (upload, billing, and invoicing) from 23 hours to 16.5 hours, a reduc- tion of over 30%. In addition, by using storage virtualization, IBM Storwize V7000 eliminated any storage perfor- mance bottlenecks. 1 IBM Easy Tier is a software function within the IBM storage systems, designed to increase the IOPS performance. For more information, refer to the section about IBM Easy Tier on p. 10.
  • 5. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 5 Huge Billing Volumes: A Challenge to the Telecommunications Industry Telecommunications companies face the challenge of keeping detailed information about millions of daily calls and SMS messages – for both report- ing and billing purposes. For example, companies might need to recalculate offered and applied tariffs based on the buying behavior and usage pattern of consumers.2 Large telecommunications companies therefore frequently have to aggregate billions of BITs every month when they bill their customers. This high transaction volume applies not only to the telecommunications industry but also to others such as: • Web shops with customers download- ing millions of music titles per day • Postal services managing millions of letters and packages • Toll collection agencies tracking thou- sands of cars passing each day along hundreds of roads • Transportation companies shipping tens of thousands of containers across the world To process billions of records or trans- actions per day, enterprises need a high-performance IT infrastructure that allows batch jobs to run quickly. Consequently, companies are looking to exploit technologies that promise to significantly reduce the runtime of batch jobs. IBM Easy Tier can play an important role here. The goal of this performance project was to prove that IBM Easy Tier can help reduce the overall batch runtime. Scope of the Proof of Concept The main objective of the project was to prove the capability of SAP Convergent Invoicing to handle large data volumes using an IBM enterprise-class, Intel processor–based architecture, and to demonstrate how much the customer might benefit from intelligent storage system architectures, such as IBM Easy Tier. Accordingly, the project chose the kind of data volume a large telecommu- nications company might be expected to handle: • 50 million business partners (custom- ers) in the system • 30 billable items per business partner per day, where each BIT represents one call or one SMS message • 2.5 million bills per day The project operated under the assumption that all business partners (customers) would receive a monthly bill and that the telecommunications company performs billing runs only on weekdays in order to keep weekend system load low to allow for mainte- nance. This assumption lead to the project team using the following data volumes: • Upload of 1.5 billion BITs per day • Billing of 2.5 billion BITs per day, distributed evenly over 2.5 million busi- ness partners (customers) • Invoicing of 2.5 million bills per day 2 This happens, for example, with mobile phone customers when the first free phone calls (or SMS messages) are not managed directly by the telecommunications company’s own network. The company will receive the billable items from roaming partners with some delay. The order of incoming BITs might not be in the same order as the calls were made. In this case a recalculation is necessary to determine which call is free and which is not. Depending on the result, the price per call might need to be recalculated as well..
  • 6. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 6 These three tasks had to be processed in less than 18 hours, allowing time for further steps in the order-to-cash sce- nario, such as payment, dunning runs, or data extractions from the business warehouse. The proof of concept focused on performance tuning of the upload and billing part, because these parts consume more than 90% of the entire batch runtime. To make this test as real- istic as possible, the project team tuned performance with an SAP production system in mind. This meant that every tuning setting was verified as if it were applicable to a real SAP production environment. In other words, there was no artificial benchmarking. System Maintenance Not in Project Scope The project scope did not include system maintenance, such as SAP software upgrades or integrated backups, and the paper does not cover this aspect. In addition, the concepts of high availability (HA) and disaster recovery (DR) are not treated. Component Overview of SAP Landscape Used in Project This section provides a brief overview of the components used in the perfor- mance test. SAP Convergent Invoicing, Version 6 SAP Convergent Invoicing enables an enterprise to pull information from sev- eral billing streams and individually rated service events and – from various rating or charging systems – to consolidate the information into a single invoice. SAP Convergent Invoicing provides a single view of customer data, with historical items stored in the contract accounts receivable and payable func- tionality of the SAP software. Examples of historical data include overdue open items, disputed charges, or payments made. All of this information can be included in the final invoice in an easy- to-understand format. Figure 1. SAP Convergent Invoicing Billing: Billable items Storage and processing BIT BIT BIT BITLegacy billing system Legacy rating system Billion events each day Customer invoicing Partner invoicing Multichannel bill presentment • Receivables management • Payment processing • Credit management • Partner settlement Invoices Open Invoices Contract accounts receivable and payable SAP Customer Financial Management SAP Convergent Invoicing SAP® Convergent Charging Invoice creation
  • 7. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 7 SAP solutions, improve performance, and help ensure a cohesive combina- tion of application and database work. IBM DB2 9, optimized for SAP software, is an example. Figure 2 illustrates the evolving road map of DB2 optimized for the SAP soft- ware, looking back through four past releases and forward into the future. The road map shows how both com- panies introduce new functionality in a planned way with smooth migrations from one version to the next. IBM DB2 optimized for SAP software is the only SAP-supported database available that operates on all SAP- supported hardware environments from Linux, Microsoft Windows, and UNIX to IBM System i and IBM System z. DB2 provides the widest choice of support for server, storage, and virtualization technology for SAP deployments. Plus, it can be shipped and integrated with SAP applications as a single product. IBM and SAP experts are dedicated to working closely together to help ensure that IBM DB2 sets the standard for all other databases in the SAP ecosystem. In addition, IBM and SAP teams are performing joint projects that focus on a range of areas, including performance, benchmarking, functionality over first of a kind (the project was breaking new ground with these tests), best practices, or combinations thereof. IBM DB2 LUW 9.7 Optimized for SAP Software SAP applications generate a vast amount of data in day-to-day opera- tions, so no infrastructure component is more important than the database. IBM has pioneered the development of data management technologies that reduce the total cost of ownership for SAP NetWeaver® 2004 Streamlined admin • Streamlined install • 2005 2006 2007 2008 2009 2010 2011 2012 2013 SAP NetWeaver 7.0 Embedded database • TCO: self-tuning • Minimal admin • SAP NetWeaver 7.0 EHP 1 Database performance warehouse • Integrated workload management • SAP NetWeaver 7.0 SR3 Turnkey compression and HA solution • Integrated MDC advisor • Deferred table creation • SAP NetWeaver 7.0 and higher Integrated near-line storage • Integration of DB2 pureScale • MDC advisor stage 2 • Version 8.2.2 • Automatic storage admin • Deployment optimized for SAP Version 9.1 • Compression • Storage limits removed • Selected autonomic/TCO features Version 9.5 • Integrated FlashCopy • Threaded architecture • DPF scaling improvements • Integrated and automatic HA and DR Version 9.7 • Full 360-degree monitoring • Near-0 storage admin • Extending online operations • Even deeper deep compression DB2 9.8 pureScale • OLTP scale out • Continuous availability • Seamless OS and hardware maintenance Figure 2. DB2 Optimized for the SAP Road Map MDC = Multidimensional clustering TCO = Total cost of ownership DPF = Database partition feature
  • 8. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 8 For SAP and IBM customers, this tight collaboration means real tangible value in terms of performance, attractive license and maintenance fees, easy usability, and innovative technology that can result in real savings. Specifically, IBM DB2 provides real value by: • Improving the SAP system response time by up to 40%, protecting existing hardware investment3 • Reducing, via compression, SAP data storage needs by up to 70%, dramatically saving on energy costs, administration, and hardware investment4 • Enabling automated SAP features that can reduce database administration time by 30% and free up resources to better manage the business5 The proof of concept was meant to be based on a combination of perfor- mance, throughput, and best practices with data volumes that had never been tested before for that particular appli- cation setup. Therefore, the layout and setup of the database engine took those aspects into account. It was essentially a compromise between best practices and performance require- ments. To effectively handle this large amount of data, the team applied DB2 compression, which reduced the calcu- lated storage needs by approximately 60% – from 50 TB to 20 TB. IBM eX5 Enterprise Systems The IBM eX5 product portfolio – repre- senting the fifth generation of servers built on Enterprise X-Architecture – was used as the SAP application server in the proof of concept. IBM servers with IBM eX5 technology are a major component in ever-changing IT infra- structures; they offer significant new capabilities and features that address the key requirements for customers with SAP solution landscapes. The IBM System x server portfolio provides an ideal platform for SAP applications that run virtualized in a private cloud environment. With mul- tiple workloads running on the same server, performance remains important, but reliability and availability become more critical than ever. Enterprise serv- ers with IBM eX5 technology are a key component in a dynamic infrastructure and offer significant new capabilities and features that address the following key requirements for SAP virtualization solutions: • Maximum memory with unique expan- sion capabilities • Fast and integrated data storage options • Logical partitioning of the IBM System x server (FlexNode) The ability to modify the memory capacity independently of the proces- sors, and the new high-speed local storage options, mean this system can be highly utilized, yielding the best return on application investment. These systems enable enterprises to grow their processing, I/O, and memory dimensions, provision what they need now, and expand the system to meet future requirements. Memory Access for eX5 (MAX5) MAX5 is the name of the memory scal- ability subsystems – memory expansion that can be added to eX5 servers. MAX5 for the rack-mounted systems 3 SAP IT case study, GK12-4329-00 (12/07). 4 Refer to www.ibm.com/solutions/sap/us/en/landing/J233701A22235G06.html. 5 IWB case study, SPC03025-CHEN-01 (04/08).
  • 9. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 9 (System x3690 X5, System x3850 X5, and System x3950 X5) is in the form of a 1U device that attaches below the server. IBM System x3690 X5 The x3690 X5 is positioned for SAP large application servers and SAP distributed applications. Often, it’s not the capacity of processors that limits virtualized systems for SAP solutions. Instead, SAP virtualization solutions depend more on the memory capac- ity of the host systems. With MAX5 memory expansion the overall systems can scale up without adding additional servers or licenses. The IBM System x3690 X5 is a scalable 2U, two-socket rack-optimized server. The x3690 X5 is a system with the same benefits known from the flagship system x3850 X5. See the following Web page: www-03.ibm.com/systems/x /hardware/enterprise. The IBM System x3690 X5 has the fol- lowing main features: • Two Intel Xeon E7 2800/4800/8800 series (up to 10 core) or two Intel Xeon 7500 or 6500 families (up to 8-cores) • Max 1 TB RAM with MAX5 technology IBM System x3850 X5 IBM System x enterprise servers are the ideal platform for business-critical and complex SAP applications, such as database processing, customer relationship management, and enter- prise resource planning, as well as highly consolidated, virtualized server environments. With multiple workloads running on the same server, performance remains important but reliability and availabil- ity become more critical than ever. Servers with IBM eX5 technology are a major component in a dynamic infrastructure and offer significant new capabilities and features that address key requirements for customers with SAP landscapes. The IBM System x3850 X5 has the fol- lowing main features: • Four Xeon E7 2800/4800/8800 series (6 core/8 core/10 core) or Xeon 6500/7500 series • Scalable to eight sockets by connect- ing two x3850 X5 servers together • Up to 3 TB RAM with MAX5 technology IBM Storwize V7000 Storwize V7000 is a powerful midrange disk system, designed to be easy to use and to enable rapid deployment without additional resources. Storwize V7000 system is virtual storage that offers greater efficiency and flexibility through built-in solid-state drive (SSD) optimiza- tion and thin provisioning technologies. Storwize V7000 advanced functions also enable the nondisruptive migration of data from existing storage, simplify- ing implementation and minimizing disruption to users. Storwize V7000 also enables the virtualization and reuse of existing disk systems, supporting a greater potential return on investment (ROI). See the following Web page: www-03.ibm.com/systems/storage /disk/storwize_v7000/index.html.
  • 10. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 10 IBM Easy Tier IBM Easy Tier is software functionality within the IBM storage systems, and is available for IBM Storwize V7000 as well as IBM System Storage SAN Volume Controller and IBM System Storage DS8000 series. Easy Tier is designed to decrease the I/O response time and thereby increase the input/output operations per second (IOPS) performance. Easy Tier deter- mines the appropriate tier of storage, based on data access requirements, and then automatically and nondisrup- tively moves data to the appropriate tier at the subvolume or sub-LUN (logical unit number) level; typically between SSDs and hard disk drives (HDDs). This feature is designed to reduce, if not eliminate, the amount of manual effort involved. The most critical workload for stor- age systems is online transaction processing (OLTP), more precisely the random-read part of this work- load. Because the workload is mostly random, the to-be-read data must be located physically; the data is not stored in any cache. This results in a lengthy response time in the case of HDDs. Here, SSDs have a much bet- ter response time; because they do not have any mechanical parts, the response time is just a fraction of the HDD response time, even under load. Because of performance aspects, the best solution might be to store the entire SAP database on SSDs. Even though SSDs are much more expensive compared to HDDs, nevertheless the price per performance is cheaper for SSDs. Easy Tier actually combines both technologies, achieving low price per capacity with HDDs and low price per performance with SSDs. Basically, Easy Tier monitors the per- formance requirements of a virtual disk (VDisk, LUN); it measures IOPS per large block.
  • 11. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 11 If a high clipping level is reached, the data blocks are marked as “hot” and moved from the lower, slower tier (HDD) to the higher, faster tier (SSD). In addi- tion, after the data has been cooled (the IOPS requirements per block have decreased) and the low clipping level has been reached, the data is migrated back from SSD to HDD. Value of IBM Easy Tier to SAP The workload of systems supporting the SAP ERP application is defined by OLTP. Typically, not all data in the SAP system’s database will be accessed during a given time frame (for example, 24 hours). Statistically, there are con- tiguous areas accessed, and some of them will be hot. The change rate of the hot areas is not within minutes, but most likely will remain over a longer period of time – for example, 24 hours. Here, Easy Tier is able to move these hot areas from HDD to SSD, and as a result, the SAP transaction time will be reduced. Design of the SAP Landscape This section describes the setup of the SAP landscape used for the perfor- mance test. SAP System Setup The system landscape consisted of two different SAP systems, with the SAP IDs ETG and ETL. The ETG system simu- lated the rating engine, which usually generates the billable items (BITs), was not part of the performance evaluation, and is not described in this paper. The ETG system was installed on four rack server blades: three blades were used because the application server, the SAP database (DB), and SAP central instance (CI) were installed on the fourth blade. From ETG, the billable items were sent to the ETL system, which was the main test system (DB and CI). This setup guaranteed that the creation of BITs would not influence the throughput of the upload phase in the ETL target sys- tem. Before the test started, the team ensured that the injector system (ETG) was not the limiting factor of the upload. Figure 3. IBM Easy Tier Easy Tier managed storage pool SSD arrays “Hot” blocks migrate up HDD arrays Logical volume Storwize V7000 “Cold” blocks migrate down
  • 12. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 12 The test landscape consisted of one server – the IBM system x3850 X5, which hosted the database and the SAP central instance. The IBM system x3850 X5 (7145-AC1) consisted of: • Four 8-core Xeon 7560 series 2.26 GHz processors • 148 GB memory • Two HBA Emulex 4 Gbps • Four internal 146 GB SAS HDDs Three IBM system x3690 X5 (7148-AC1) systems were used as application serv- ers, each with: • Two 8-core Xeon 7560 series 2.26 GHz processors • 128 GB memory • Two NICs (network interface cards) • Four internal 146 GB SAS HDDs The team chose this architecture because it is standard in many cus- tomer environments where the database server and CI are in a high- availability cluster while the application servers are not. DB2 Best Practices During an installation of SAP software, implementation teams install and parameterize DB2 in an optimal way to guarantee high performance and ease of use. However, for the critical parame- ters, customers can change the settings to values that best fit their needs. There is a set of features and functionalities that can be activated or adapted during installation, such as DB2 compression, instance memory setting, or deferred table creation. DB2 provides an automatic storage feature, allowing automatic growth in the size of the database across disk and file systems. DB2 also offers a high- availability and disaster-recovery feature (HADR) together with Tivoli System Automation for Multiplatforms. Other settings, such as the DB2 aggregated registry variable DB2_WORKLOAD, self- tuning memory management (STMM), and automatic and real-time statistics (RTS), are parameterized during SAP installation to values proven to be optimal for most of the SAP workload; these values can be changed later to better suit specific workload requirements. Figure 4. Test System Architecture SAP ETG system SAP ETL system LAN SAN Total 100,000 SAPS IBM x3690 X5 ETL App IBM x3690 X5 ETL App IBM x3690 X5 ETL App IBM BladeCenter H ETG system Total 30,000 SAPS Blade 1 CI and DB Blade 2 App Blade 3 App Blade 4 App IBM Storwize V7000 168 HDDs 32 SSDs IBM x3850 X5 ETL DB and CI 50,000 SAPS SAPS = SAP® Application Performance Standard
  • 13. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 13 This proof-of-concept project worked mainly with the default values rec- ommended by SAP, but specific parameters were modified to improve performance for the current SAP work- load and are described in this section. DB2 Version The proof of concept used DB2 9.7 Fixpack 3 throughout the project. Linux ext3 file System The recommendation was to use a file system type ext3 under Linux. IBM DB2 Storage Optimization Feature (DB2 Compression) With massive amounts of data from SAP Convergent Invoicing, the IBM DB2 stor- age optimization feature contributed to massive storage savings. The SAP team calculated database size savings of approximately 60% with DB2 com- pression – from about 50 TB down to 20 TB. The largest tables (/1FE/0LTxxxIT, /1FE/0LTxxxIT00, BALDAT) comprise around 97% (19 TB) of the total data- base size (19.6 TB). It was therefore important to build an optimal com- pression dictionary and compress the tables based on those patterns to achieve the best compression results. The team also used row and index compression, including temporary table compression. For more informa- tion about how this was done, see the following article on the SAP Developer Network site: Best Practice Using DB2 Compression Feature in SAP Environment, available online at www.sdn.sap.com/irj/scn/index?rid= /library/uuid/a02d282d-9074-2d10 -5496-ec2c65028a83. SAPDATA Layout The database was expected to grow up to 50 TB. As a result, the data placement needed to be considered very carefully in order to provide opti- mal read-write performance from the database. Today’s storage systems are built on multilayer abstraction levels and the relationship between file systems and disks – as seen by the operating system – often does not reflect the physical conditions. Therefore, a one-to-one relationship between SAPDATA file systems and Linux logical volume was chosen, without using the Linux logical volume manager. The team configured a total of 32 SAPDATA file systems – on average, one for each available CPU in the system. DB2 Parallel I/O In addition, the team wanted to increase query performance and optimize the I/O resource utilization by applying the DB2_PARALLEL_IO registry variable. By default, a DB2 database system places only one prefetch request at a time to a table space container. This is done with the understanding that multiple requests to a single device are serialized anyway. If a container resides on an array of disks, there is an oppor- tunity to start multiple prefetch requests simultaneously, without serialization. The parameter DB2_PARALLEL_IO enables the DB2 system to start prefetch requests in parallel for a single con- tainer, which might help to increase I/O throughput. In this proof-of-concept project, the parallelism parameter was set to the value of 2, doubling the num- ber of I/O servers from 32 to 64. The DB2_PARALLEL_IO registry variable also computes the prefetch size for each table space if the PREFETCHSIZE option is set to AUTOMATIC, the default for SAP systems.
  • 14. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 14 Based on the formula shown in Figure 5, a prefetch size of 128 pages was cal- culated, based on the settings used in the proof of concept. In that way, for example, it was very likely that all 128 physical disks would be used during a table scan, resulting in an optimized I/O resource utilization. Figure 5. DB2 Prefetch Configuration 64 prefetcher Container 1 Table A Container 2 Table A Container 32 Table A Optimal prefetch size for improved query performance 1 2 3 4 5 6 7 8 125 126 127 128 Disk group SAPDATA (MDG) was built up with 128 HDDs Extensize * (number of containers) * (physical disks*) = Prefetch size 2 * 32 * 2 = 128 -> with these settings a full table scan keeps the 128 disks busy * Formula – how does DB2 determine the number of physical disks per container? – DB2_PARALLEL_IO not specified then # of physical disks per container defaults to 1 – DB2_PARALLEL_IO=* # of physical disks per container defaults to 6. – DB2_PARALLEL_IO=*:2 setting used in this PoC db2set DB_PARALLEL_IO=’*’:2 * = for all tablespaces 2 = level of I/O parallelism is two Old Value Number of I/O servers (NUM_IOSERVERS) = AUTOMATIC (32) DB2_PARALLEL_IO - was not set New Value Number of I/O servers (NUM_IOSERVERS) = AUTOMATIC (64) [i] DB2_PARALLEL_IO=*:2 Key SAP Tables and Indexes The definitions and storage of the key tables in SAP Convergent Invoicing were modified to offer optimal insert, update, and delete performance and better man- ageability of large tables. The tables were split and the “append on” mode set. For more information about the “append on” table definition, see p. 16. Table Space Definitions For maintenance reasons, the team moved the billing tables and their indexes to separate table spaces. Tables: Tablespace name = ETL#XBD Indexes: Tablespace name = ETL#XBI
  • 15. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 15 Creating table spaces The table spaces were created by the following commands: CREATE LARGE TABLESPACE “ETL#XBD” IN DATABASE PARTITION GROUP SAPNODEGRP_ETL PAGESIZE 16384 MANAGED BY AUTOMATIC STORAGE AUTORESIZE YES INITIALSIZE 320 M MAXSIZE NONE EXTENTSIZE 64 PREFETCHSIZE AUTOMATIC BUFFERPOOL IBMDEFAULTBP OVERHEAD 7.500000 TRANSFERRATE 0.060000 NO FILE SYSTEM CACHING DROPPED TABLE RECOVERY OFF; CREATE LARGE TABLESPACE “ETL#XBI” IN DATABASE PARTITION GROUP SAPNODEGRP_ETL PAGESIZE 16384 MANAGED BY AUTOMATIC STORAGE AUTORESIZE YES INITIALSIZE 320 M MAXSIZE NONE EXTENTSIZE 64 INCREASESIZE 128 M PREFETCHSIZE AUTOMATIC BUFFERPOOL IBMDEFAULTBP OVERHEAD 7.500000 TRANSFERRATE 0.060000 NO FILE SYSTEM CACHING DROPPED TABLE RECOVERY OFF; The settings for the following table space parameters were modified against the SAP default table space definitions: • INITIALSIZE 320 MB – the initial size of the table space. Since 32 SAPDATA directories were used, each container had an initial size of 10 MB. • EXTENTSIZE 64 – every extent contains 64 pages. This avoids the effort of allocating the pages to tables more often and was useful in this scenario. • INCREASESIZE 128 MB – decreases the effort of allocating space from the file system to the table space more often and thus improves performance and avoids file system fragmentation.
  • 16. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 16 Moving Tables and Indexes to New Table Spaces After table space creation, the tables were moved to the new table spaces with the help of the online table move tool: sysproc.admin_move_table available since DB2 9.7: call sysproc.admin_move_table(‘SAPSR3’,’/1FE/0LT023IT’, ‘ETL#XBD’, ‘ETL#XBI’, ‘ETL#XBD’, ‘’, ‘’, ‘’, ‘’, ‘’, ‘MOVE’); Optimizing Compression Ratio, Performing Table Maintenance During the table move above, DB2 triggered the automatic dictionary creation (ADC) after a certain amount of data (approximately 20 MB) had been inserted into the new table. In this project, the compression rate of the dictionary created by ADC was low, because of the low filling level of the used tables. To gain a much higher compres- sion rate, the team executed a billing run to fill up the tables, and then reorganized the tables, including the re-creation of the dictionary, resetdictionary. Afterward a manual runstats was performed for each of the tables: reorg table SAPSR3.”/1FE/0LT000IT” resetdictionary; runstats on table SAPSR3.”/1FE/0LT000IT”; Defining Profile Statistics To keep the performance impact low during the automatic data collection of the large tables with the runstats utility, a statistics profile was registered for each of these tables. As result, only 1% of the data was read by the autorunstats command. runstats on table sapsr3.”/1FE/0LT000IT” tablesample system(1) set profile only; Table Definition “append on” To provide better insert performance, the team modified table definitions with the “append on” option. When this option is used, DB2 simply sticks the new row at the end of the table, makes no attempt to search for available space, and makes no effort to preserve any kind of clustering order. Note that reuse of space made avail- able by delete or update activity, which changes row size, does not occur until the table is reorganized. alter table ‘SAPSR3’,’/1FE/0LT000IT’ append on
  • 17. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 17 DB2 Log Files and Log Buffer (DB Parameters) The DB2 online log files were placed on a separate fast SSD disk to provide high write performance. Based on the high insert, update, and delete rates, the number and the size of the log files were increased to the following values: Old values: Log file size (4KB) (LOGFILSIZ) = 16380 Number of primary log files (LOGPRIMARY) = 20 Number of secondary log files (LOGSECOND) = 80 Log buffer size (4KB) (LOGBUFSZ) = 1024 New values: Log file size (4KB) (LOGFILSIZ) = 128000 Number of primary log files (LOGPRIMARY) = 150 Number of secondary log files (LOGSECOND) = 50 Log buffer size (4KB) (LOGBUFSZ) = 16384 The team increased the log buffer size because they had seen log buffer overflows within a database uptime of less than 24 hours, resulting from the large amount of data manipulating language (DML) (insert, update, and delete) statements per transaction. This implies that DB2 had to do multiple physical write I/Os to facilitate commit processing of a single transaction, which resulted in a performance degra- dation of response time and throughput. Because performance degradation can occur when secondary logs are used, the recommendation – based on the project results – was to set the number of secondary log files to 0. There was overhead in allocating and formatting the sec- ondary log files. For best performance, primary log space had to be allocated in sufficient quantity, such that the allocation of secondary logs was unnecessary. Proactive Page Cleaning This alternate method differs from the default behavior in that page cleaners behave more proactively in choosing which dirty pages get written out at any given point in time. This method doesn’t respect the database parameter chngpgs_thresh.
  • 18. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 18 So this technique is more aggressive and spreads out the page cleaning work by writing more frequently, but to fewer pages at a time. It also improves the way DB2 agents find free pages in the buffer pool. This allows the page cleaners to use less disk I/O bandwidth over a longer time. Test runs with the billing workload demonstrated that as well as a run- time improvement of up to 6%, Disk Write KB/Sec was reduced by over 60% (see Figure 6), whereas the Disk Read KB/Sec and the IO/sec slightly increased. To activate alternate page cleaning, the DB2 registry variable DB2_USE_ALTERNATE_PAGE_ CLEANING had to be set to on. STMM and Instance Memory In order to set selected memory areas in DB2 to a specific size, it’s possible to switch off STMM or to use STMM. This can be an option in environments where the memory requirements are known and the workload rarely changes. For more information, refer to the following article on the SAP Developer Network (SDN) site: The Evolution of the Memory Model in IBM DB2 for Linux, UNIX, and Windows. You can find the SDN site and the article online at: www.sdn.sap.com/irj/sdn/go/portal /prtroot/docs/library/uuid /b0aabcc9-afc1-2a10-5091-b5cd- a33036b0. In this proof on concept, the team used the standard settings for STMM, with the instance memory set to a fixed value (default for SAP installations) and let STMM adapt the remaining memory. The memory allocated by DB2 is controlled by a single parameter, INSTANCE_MEMORY, while two other important parameters, DATABASE_ MEMORY and APPL_MEMORY, control the allocation of database-level memory and application-level memory (within the limits provided by INSTANCE_MEMORY). Nearly all other memory configuration parameters for the different memory heaps used by DB2 now support an AUTOMATIC setting. Without STMM, extensive monitoring and adjustments would have had to be performed for the different memory areas (at each stage during the scal- ing) to achieve optimal performance for each of the various workload profiles. I/Opersec. Figure 6. Summary Disk Throughput Without and With Alternate Page Cleaning Disk throughput – average Billing runs 0 20 40 60 80 100 120 140 0 2,000 4,000 6,000 8,000 10,0000 120,000 140,000 160,000 KB/sec Thousands Disk read KB/s Disk write KB/s I/O per sec Without alternate page cleaning With alternate page cleaning
  • 19. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 19 DB2 Instance Memory (DBM Parameter) The database server had a total of 148 GB of main memory, with the SAP two-tier architecture database and central instance residing on one server. The DB2 instance was set to 32 GB of memory, which is approximately 22% of the available memory. The team performed tests by tripling the memory but did not see any runtime improvement, and therefore kept the value of 32 GB for all the payload runs. Size of instance shared memory (4KB) (INSTANCE_MEMORY) -> 8192000 STMM With STMM turned on, the monitoring and adjustment tasks were done by DB2, which automatically configured most of the memory settings and adjusted them at runtime to optimize performance. STMM did not require any DBA intervention to tune the memory parameters based on workload change. STMM tuned the following memory consumers within the database instance memory: • Database locking LOCKLIST and MAXLOCKS • Package cache size PCKCACHESZ • Sort memory SHEAPTHRES_SHR and SORTHEAP • Buffer pools
  • 20. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 20 5,000,000 5,500,000 6,000,000 6,500,000 7,000,000 7,500,000 8,000,000 31/10 31/10 31/10 31/10 31/10 1/11 1/11 1/11 1/11 2/11 2/11 2/11 2/11 3/11 3/11 3/11 3/11 4/11 16/11 17/11 17/11 17/11 17/11 18/11 18/11 18/11 18/11 19/11 19/11 19/11 19/11 20/11 20/11 4KBPages Days DB memory Buffer pool STMM settings during the billing payload run (ET4):6 Self tuning memory (SELF_TUNING_MEM) ON Size of database shared memory (4KB) (DATABASE_MEMORY) AUTOMATIC(7044530) Max storage for lock list (4KB) (LOCKLIST) AUTOMATIC(464480) Percent of lock lists per application (MAXLOCKS) AUTOMATIC(97) Package cache size (4KB) (PCKCACHESZ) AUTOMATIC(131566) Sort heap thres for shared sorts (4KB)(SHEAPTHRES_SHR) AUTOMATIC(916456) Sort list heap (4KB) (SORTHEAP) AUTOMATIC(183291) db2 select BPNAME, NPAGES, PAGESIZE FROM SYSCAT. BUFFERPOOLS BPNAME NPAGES PAGESIZE IBMDEFAULTBP -2 16384 runstats and Reorganization Following best practice, the default value was kept on for AUTO_RUNSTATS and off for reorganization. With AUTO_RUNSTATS (a periodic back- ground process) and real-time statistics (AUTO_STMT_STATS) set to on, the catalog statistics were kept current so that the optimizer determined the best access path to the data for optimal performance. The runstats profile definition for the large tables ensured that the impact of AUTO_RUNSTATS on system performance was negligible. (For more information, see the section about defining profile statistics on p. 16.) In the following description of the test project, the term evaluation refers to the processing that took place when automatic statistics collection checked whether or not specific tables required statistics to be updated, deleted, or added, and then scheduled a runstats activity for the out-of-date tables. The first evaluation occurred within two hours of database activation. Subsequent evaluations occurred approximately every two hours after that, as long as the database remained active. Figure 7. STMM Alignment of the Database Memory and Buffer Pool Period of 20 days 6 For more information about all memory parameter settings for run ET4, see p. 41. Figure 7 shows an example of how STMM has aligned the database mem- ory and the buffer pool over a period of 20 days. The regulation of the memory within the present time frame was caused by a test series of billing and invoicing runs. The graph demonstrates clearly how STMM can adapt the mem- ory on the fly, based on the workload. The graph also shows that for the days from November 18 to 20, the team exe- cuted a series of billing runs and that, for example, the buffer pool memory grew and shrunk by around 3 GB. STMM = Self-tuning memory management
  • 21. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 21 After the load phase, the team reorganized DB2 and ran the runstats utility for all relevant SAP tables to gain a stable state of the database. This state was saved via FlashCopy as the “golden backup” and was later used to restore the database to the defined state for the next series of test runs. db2 reorg table SAPSR3.”/1FE/0LT000IT” resetdictionary db2 runstats on table sapsr3.”/1FE/0LT000IT” for detailed indexes all Automatic maintenance (AUTO_MAINT) ON Automatic runstats (AUTO_RUNSTATS) ON Automatic statement statistics (AUTO_STMT_STATS) ON Automatic reorganization (AUTO_REORG) OFF • Monitoring based on DB2 Workload Management Service classes • Easy navigation and guided procedures • Uniform data collection with the DBA cockpit and database performance warehouse (DPW) in SAP enhance- ment package 2 for SAP NetWeaver • Monitoring of IBM DB2 pureScale (SAP transport available) New DBA Cockpit for DB2 from SAP The DBA cockpit for DB2 from SAP is an integral part of all SAP solutions and covers the complete administration and monitoring of local and remote data- bases. The team used the DBA cockpit during the proof of concept to carry out monitoring and performance analysis. (For more information, refer to the IBM e-book SAP DBA Cockpit – Flight Plans for DB2 LUW Administrator on the IBM Web site.) The new DBA cockpit from SAP is a Web Dynpro–based user inter- face and has been available since the release of SAP enhancement package 1 for the SAP NetWeaver® technology platform. This proof of concept was able to fully exploit the new cockpit. The following list provides an overview of the new monitoring features of IBM DB2 9.7 that have been added to the cockpit: • History-based, back-end data collection • Time-spent monitoring with drill-down capabilities • New event monitors (for example, for locks) • New object metrics (for example: index access statistics, and database container read and write times)
  • 22. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 22 Figure 8. DBA Cockpit from SAPThe time-spent and historical data were extremely useful in identifying bottle- necks and interpreting runtime behavior. SUSE Linux Enterprise Server V11 Tuning The team carried out the following: • Chose the SUSE Linux Enterprise Server (SLES) V11.1 for this proof of concept, and applied all available patches at project start (April 2011). • Explicitly checked the patch level of the dm-multipath driver. • Configured /etc/multipath.conf as follows: defaults { polling_interval 30 failback immediate no_path_retry 5 rr_min_io 100 path_checker tur user_friendly_names yes } devices { device { vendor “IBM” product “2145” prio alua path_grouping_policy group_by_prio } }
  • 23. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 23 • Used two dual-port EMULEX HBA cards, with the latest device driver from EMULEX. The EMULEX admin- istration tool OneCommand Manager was installed as well; through this tool the default LUN queue length was changed from default 30 to 64 per LUN. • Installed a dedicated SAN switch (IBM 48 port model, 4 GB) installed – noncritical. • Formatted the file systems as ext3 type; at project start, ext4 was not certified by SAP, and was in “experi- mentation” mode. • Installed the base OS as well as the swap partition on internal disks – noncritical. • Created a physical volume on every LUN through pvcreate. • Stored and installed all SAP and DB2 data on the Storwize V7000 system. The team used a one-to-one relation- ship between SAPDATA file systems and LUNs, did not use the Linux Logical Volume Manager, and chose the file system layout shown in Figure 9. During the installation of Linux and DB2, the team ran several workload tests; when more files were used, the setup seemed to perform better. As a result, the team decided to use 32 file systems, as many as the number of installed processors. File system mount point: Internal HDD V7000 MDG1 V7000 MDG2 V7000 MDG3 Directory: / /sap/usr /db2 /db2etl /sapmnt /ETL /ETL /sapdata1 /sapdata2 /sapdata... /db2dump /sapdata32 /log_dir Figure 9. File System Layout of Test System
  • 24. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 24 Storwize V7000 Setup Figure 10 shows the basic Storwize V7000 configuration. The manage disk group (MDG) SAPDATA was build up with 128 HDD, 2.5 inch, 450 GB capacity at 10,000 RPMs. The 16 arrays were configured as redundant array of independent disks (RAID) 5, 7+1. Within Storwize V7000, an internal RAID array was called managed disk (MDisk). In addition, two SSD-managed disks were put into this MDG, with a RAID 5, 5+1 configuration; each single SSD has a capacity of 300 GB. The DB2 log files were put into a dedicated MDG, a RAID 10, 2+2 con- figuration, providing maximum I/O performance with minimum response time. A MDG with just one array was configured to store the EXE data, and a RAID 10, 1+1 with two HDDs was chosen, providing 450 GB of usable storage. The MDG was configured with the default extent size of 256 MB (non- critical parameter); all SAPDATA VDisks were configured as space-efficient; each SAPDATA VDisk had a size of 800 GB. The EXE and LOG VDisks were configured with thick provisioning. In the test environment, the LOG VDisk had a size of 200 GB. MDG SAPDATA, Easy Tier 16 HDD arrays: RAID 5, 7+1 3 SSD arrays: RAID 5, 5+1 MDG LOG 1 SSD array RAID 10, 2+2 MDG EXE 1 HDD array RAID 10, 1+1 32 VDisks HDD MDisk SSD MDisk 1 VDisk SSD MDisk HDD MDisk 3 VDisks total HDDs:142, spare:14 total SSDs: 24, spare: 2 Figure 10. Storwize V7000 Configuration Switching Between HDD, SSD, and Easy Tier The Storwize V7000 allowed changing the physical storage setup or physical storage layout while keeping the VDisk online. This flexibility was utilized to physically move the data (extents) of VDisks between managed disks of type SSD and HDD. During the upload test, the team used the following storage configuration to measure the performance differences: • HDD-only • SSD only – this setup was used during the first load phases, until the maxi- mum usable SSD capacity of 4.3 TB was reached • HDD and SSD combined with Easy Tier During the billing and invoice scenarios, the team tested HDD (only) and Easy Tier, due to capacity limitation on SSD. The command lsvdiskextent com- mand was used to identify the number of extents to be moved, and then the migrateexts command to move a specific number of extends from one MDisk to another one. These commands provided the capability to move data from SSD to HDD and to switch between the configurations: HDD, SSD, and Easy Tier. Using Storwize V7000 FlashCopy as Backup The team used the Storwize V7000 space-efficient FlashCopy functionally as data protection. For all VDisks, the team created thin-provisioned VDisks with the corresponding sizes, put them into a single consistency group, and issued the startfcmap command.
  • 25. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 25 Command sequence for backup: # mkfcconsistgrp -name BACKUP # mkfcmap -source SAPDATAxx -target SAPDATAxx_BACKUP -name SAPDATAxx_BACKUP -consistgrp BACKUP ... # startfcconsistgrp -prep -name BACKUP Command sequence for restore: # mkfcconsistgrp -name RESTORE # mkfcmap -source SAPDATAxx_BACKUP -target SAPDATAxx -name SAPDATAxx_RESTORE -consistgrp RESTORE ... # startfcconsistgrp -prep -restore -name RESTORE Only the command sequences for the SAPDATA VDisks were listed (step 2 in the list); the VDisks LOG and EXE needed to be put into the consistency groups as well. Scenario Description To review, the proof-of-concept project took into account the following require- ments of a large telecommunications company: 50 million active customers producing a total of 1.5 billion BITs per day. Each BIT represents one phone call or SMS. Since every customer gets a monthly invoice, the phone company has to send out bills to 2.5 million cus- tomers every workday. These typical requirements resulted in the main KPIs of this test. In less than 18 hours, the performance test had to accomplish the following tasks: • Upload of 1.5 billion BITs, with a minimum of 100,000 BITs uploaded per second • Billing of 2.5 million business partners, which included the aggregation of 2.275 billion BITs • Invoicing of 2.5 million business partners The main objective of the test was to prove 1) that the solution was capable of handling this volume within the 18-hour period, and 2) scalability. Even though the team was able to prove capability and scalability during this proof-of-concept project, further performance improve- ment in other scenarios would depend on the hardware components used. For the test, the team used 20 different BIT classes and tested two different scenarios. In scenario 1, all the activities were done sequentially, mainly to cap- ture data individually for each activity. In the more realistic scenario 2, billing and invoicing still ran sequentially, but there was, at the same time, a constant stream of upload, running in parallel. The steps in scenario 1 were executed in sequence. Figure 11. Test Scenario 1 Time Upload Billing Invoicing Concurrent processes
  • 26. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 26 In scenario 2, billing and invoicing were run sequentially but in parallel with upload. Scenario Execution The following section describes how the different runs were started. Starting the SAP Batch Jobs The tests were mainly started by launching the appropriate SAP trans- actions, FKKBIX_MA for billing and FKKINV_MA for invoicing. Only for the creation and transfer of the BITs did the team need to provide a special report, which ran in the ETG system. All three activities were based on the mass activity framework that permits an easy way to launch multiple jobs in parallel and to distribute them over the available servers. Though possible, no batch job ran on the central instance; this had the benefit of clearly separat- Figure 12. Test Scenario 2 Time Upload Billing Invoicing Concurrent processes ing database load and SAP application server load. The load that the enqueue server puts onto the central instance is, in this case, negligible. The upload activity was started on the ETG system. The launched batch jobs created BITs using a report, which was generated together with the cor- responding BIT class to permit easy testing for customers. The BITs thus created were then sent via remote func- tion call (RFC) to the corresponding interface of the BIT class in the ETL system, where they were written to the database. Because synchronous BAPI® programming interface calls were used, the number of open RFC connections could not exceed the number of batch jobs in ETG, which was 150 for all tests. Billing as well as invoicing was started directly in the ETL system. The job dis- tribution of scenario 1 was as follows: Server Number of jobs during billing Number of jobs ETL App 1 25 42 ETL App 2 25 41 ETL App 3 25 42
  • 27. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 27 The upload used 150 parallel threads on ETG; the called ETL system used a load balancing mechanism to distribute the RFC calls equally over its applica- tion servers. Server Number of jobs during billing Number of jobs ETL App 1 17 14 ETL App 2 17 13 ETL App 3 17 14 ETL_CI 0 10 For scenario 2, the number of jobs was reduced because here the upload of BITs continued during billing and invoicing: In this scenario, the upload on ETG used only 34 concurrent threads. The distribution of the RFC calls on the receiving ETL system was done in the same way as in scenario 1. The mass activity framework permits “through events” to perform special actions when jobs are launched or finished, and this was used to automati- cally start and stop some monitors: • STAD records written at the end of the run (SAP) • SM37 information written at the end of the run (SAP) • /SDF/MON capturing information dur- ing the run (SAP) • nmon (OS, all servers) • db2stat (DB2 LUW, DB server only) • vmstat -xyz during the run (OS, all servers) • iostat -xyz during the run (OS, all servers) Clearly, some of these monitors provide redundant information, but as each tool provides the information in a certain context, it makes the evaluation easier. DB2 Monitoring For DB2 monitoring, the team used the db2top utility in batch mode, the database snapshot monitor, and the DBA cockpit. Furthermore, the team collected the database and database manager configuration. db2top DB2 Snapshot (Before and After Each Run) db2 get snapshot for database on <SID> Configuration Information db2 get dbm cfg db2 get db cfg for <SID> db2set -all During the proof of concept, SAP released a new ad hoc data collection tool for DB2 to collect a history of DB KPIs over a certain period. For perfor- mance monitoring, the team used this tool, which is provided as an attach- ment to SAP Note 1603507 in the SAP Notes tool. The data collection tool has a smaller footprint than the db2top utility and therefore generates less per- formance overhead. db2top -d <sid> -i <interval> -m <duration> -b <suboption> -o <output file> b: batch mode suboption: t = tablespaces d = database m = memory b = bufferpool
  • 28. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 28 OS Monitoring For OS monitoring (processor, disk, network, and so on), the team used the IBM tool nmon, which was started with the SAP batch jobs. See the following section for detailed results. (For more information about nmon, see www.ibm.com/developerworks/aix /library/au-analyze_aix/.) Storwize V7000 Monitoring IBM provides the PERL-based moni- toring tool svcmon, providing very detailed performance analyses about the Storwize V7000 system. This tool runs continuously and creates reports for a specified duration. Results for the performance test are detailed in the section that follows. (For more informa- tion about svcmon, see www-03.ibm.com/support/techdocs /atsmastr.nsf/WebIndex/PRS3177.) Results and Achievements This section provides details of the run- times of the three different SAP batch jobs that were needed to process all billable items. The first part describes the results of scenario 1, where upload, billing, and invoicing run in sequence. The second part presents the results of scenario 2. Upload The upload was tested in three different configurations of the storage system: • HDD All data files have been placed on HDD, and log files on SSD. • SSD All data and log files have been placed on SSD. • Easy Tier Easy tiering was switched on for data files, HDD, and SSD within one MDG, log files on SSD within different MDGs. Each of the tests was run twice, and the following table gives the best results achieved for each test. Test Total runtime Throughput (BITs per second) HDD 4:37:00 90,253 SSD 4:02:59 102,888 Easy Tier 4:02:59 96,587 Figure 13 illustrates that the number of BITs loaded per time interval did not deteriorate over time. Figure 13. Scalability of Upload Run 0 200,000,000 400,000,000 600,000,000 800,000,000 1,000,000,000 1,200,000,000 1,400,000,000 1,600,000,000 00:00:00 00:28:48 00:57:36 01:26:24 01:55:12 02:24:00 02:52:48 03:21:36 03:50:24 04:19:12 Runtime [hh:mm:ss] Scalability BITs uploaded (SSD) BITsuploaded
  • 29. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 29 Billing After the upload was run, the database size was 20 TB – too large to be stored on SSD only. Therefore the data file (SAPDATA) was stored either on HDD- only (and test runs are called HDD) or with Easy Tier enabled (hot data stored on SSD, and these runs are called ET). During these runs, the log data was stored on a separate SSD-managed disk group. The runtimes were: Test Total Throughput Throughput runtime (Bills per second) (BITs per second) HDD 17:49:25 39 38,572 ET 11:27:20 61 60,015 Figure 14. Scalability of Billing Run 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 00:00:00 02:24:00 04:48:00 07:12:00 09:36:00 12:00:00 Contractaccountsbilled Runtime [hh:mm:ss] Scalability objects processed ET It is worth noting that there was a much higher throughput when the ET configu- ration was used, compared to HDD. The number of objects processed scaled in a linear way with the runtime of the job, and there was no measurable degrada- tion in throughput. Another important aspect was the lin- ear scalability according to the number of concurrent jobs. This was required to increase the throughput whenever needed. Figure 15 shows that this requirement was fulfilled in this case. Billspersecond Figure 15. Scalability with Respect to Concurrent Jobs 0.00 10.00 20.00 30.00 40.00 50.00 60.00 70.00 0 10 20 30 40 Scaling behavior invoicing 50 80.00 Linear (Scaling behavior invoicing) Concurrent jobs Scaling behavior billing
  • 30. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 30 Invoicing Invoicing was tested with HDD and Easy Tier for the same reasons as stated in the billing section. The resulting run- times for each scheme were as follows: Test Total runtime Throughput (invoices per second) HDD 0:35:49 1,163 ET 0:35:27 1,175 As expected, the runtimes with Easy Tier were slightly better than those with HDD only. The small difference here – compared to the two other steps – can be explained by the fact that the billing documents and the resulting invoic- ing documents – compared to the size of all the BITs together – were rather small. Therefore, a lot of the informa- tion required for invoicing was very likely still in the cache of the database system; as a result, the different access times between HDDs and SSDs are not important here. As Figure 16 shows, the application scaled with the number of objects processed. Figure 16. Scalability of Invoicing Run 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 00:00:00 00:07:12 00:14:24 00:21:36 00:28:48 00:36:00 ContractAccountsInvoiced Runtime [hh:mm:ss] Scalability objects processed ET To reach still higher throughput figures, it was important that the number of invoices created per second scaled with the number of concurrent jobs. Figure 17 shows how this was the case. Figure 17. Scalability of Invoicing with Respect to Concurrent Jobs 0.00 100.00 200.00 300.00 400.00 500.00 600.00 700.00 0 10 20 30 40 Scaling behavior invoicing Linear (Scaling behavior invoicing) Invoicespersecond Concurrent jobs Scalability behavior invoicing
  • 31. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 31 Total Runtime The three runtime results totaled 16:21:37 hours. IBM Easy Tier reduced the total runtime by 6:40:37 hours or 29%. Test Runtime (ET) Runtime Runtime (HDD) factors Upload 04:18:50 7 04:37:00 Billing 11:27:20 19 17:49:25 Invoicing 00:35:27 1 00:35:49 ∑ 16:21:37 27 23:02:14 Scenario 2 Upload was run during billing and invoicing to prove this was a possible option. This scenario was measured only with the IBM Easy Tier option, and the results were as follows: Test Runtime (ET) Billing 13:23:47 Invoicing 01:53:09 ∑ 15:16:58 Upload is not included in this table as it ran concurrently with the two other activities. It required less time to fin- ish and didn’t influence the total time required for the processing. Compared with scenario 1, scenario 2 needed one hour less – due to reduced concurrency of parallel jobs of the same activity. Usually one activity writes to a certain set of tables, while the other activity reads from them. For example, assuming activity A wants to write to a table, it has to set locks on certain enti- ties like data pages. If another job of the same activity wants to access the same data page, it has to wait. But if there are fewer jobs, the likelihood of a wait goes down and wait time is reduced. As activity B only wants to read from the data blocks, it is not affected by the write lock. So the overall throughput is higher. Best Practices and Conclusions System X5 and SLES 11 During the proof of concept, the IBM System X5 servers that were used turned out not to be the limiting fac- tor. In fact, the processor and memory utilization was typically in the area of between 60% and 70% for the ETG database server. Most likely, an increase in processor capacity or memory would not have led to an additional, significant reduction in runtime. According to the nmon data, the 1 GB Ethernet link of the database server was almost at the limit of its bandwidth. By bonding two Ethernet cards, the IP response time could not be reduced – this is a limitation of the 1 GB architec- ture. Instead, a 10 GB Ethernet network is recommended. Storwize V7000 The proof of concept demonstrated that the IBM Storwize V7000 is capable of both handling the given workload and achieving all KPIs. The detailed illustrations of performance data in this section show that when the Storwize V7000 system was under load, not all hot data could be placed on SSDs with the configuration used (24 SSDs). For the given KPIs, the team recom- mended a total of three SSD MDGs for SAPDATA, in a RAID 5, 7+1 configura- tion, leading to 26 SSDs, including two spares.
  • 32. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 32 If the team had required further runtime reduction, they would have had to install more SSDs – for example: four MDisk arrays with a RAID 5, 7+1 configura- tion, plus two spare drives, leading to 34 SSDs in total. It is not necessary to place LOG files on SSDs. HDDs would do the work just as well if the team were to recommend an HDD RAID 10, 8+8 configuration on a separate MDG. However, during the performance test, the team was not able to use this con- figuration, because all available HDDs were needed to build the required capacity of 50 TB (online DB and backup). The team used the I/O simulation tool ndisk before the proof of concept was started – to verify this performance assumption about the Storwize V7000 system. (For more information about the nstress tool kit and ndisk, see www.ibm.com/developerworks/wikis /display/WikiPtype/nstress.) Value of Storwize V7000 Virtualization and Easy Tier The combination of virtualization and Easy Tier functionality of Storwize V7000 eased storage administration significantly. After setting up the storage pools, the team needed to tune nothing else. Also, the combination of these two functionalities eliminated, by design, the possibility of storage performance bottlenecks. In addition, Storwize V7000 storage virtualization functionally allowed changing the physical data placement of a VDisk (LUN), while keeping the VDisk (LUN) online. This was done with just a single command. Detailed Performance Results The following section shows the detailed performance data for the billing run. In order to display more detailed perfor- mance data, the information is drawn from only a 20-minute time span – selected from a total of more than 10 hours. HDD-Only Run “Billing” The following figures show the per- formance data for the HDD-only run (SAPDATA placed on HDD).
  • 33. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 33 Figure 18. DB Server File Systems I/O Performance 0 20 40 60 80 100 120 140 160 180 00:00:24 00:01:24 00:02:24 00:03:24 00:04:24 00:05:24 00:06:24 00:07:24 00:08:24 00:09:24 00:10:24 00:11:24 00:12:24 00:13:24 00:14:24 00:15:24 00:16:24 00:17:24 00:18:24 00:19:24 MB/s SAPDATA read SAPDATA write SAPDATA total LOG write File system I/O Figure 19. DB Server CPU Utilization 0 10 20 30 40 50 60 70 80 90 100 Idle% Wait% Sys% User% CPU workload %utilization Figure 20. DB Server Ethernet Performance 0 10 20 30 40 50 60 70 80 MB/s IP write IP read Ethernet I/O
  • 34. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 34 Figure 22. V7000 Log VDisk Performance 0.0 10.0 20.0 30.0 40.0 50.0 60.0 MB/s LOG write LOG VDISK throughput Figure 23. V7000 MDisk I/O Performance 0,0 10,0 20,0 30,0 40,0 50,0 60,0 MB/s SSD MD LOG write HDD MD1 read HDD MD1 write HDD MD2 read HDD MD2 write HDD MD3 read HDD MD3 write MDISK throughput Figure 21. V7000 SAPDATA VDisk Performance 0.0 1.0 2.0 3.0 4.0 5.0 6.0 MB/s SAPDATA10 read SAPDATA10 write SAPDATA11 read SAPDATA11 write SAPDATA12 read SAPDATA12 write SAPData VDISK throughput
  • 35. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 35 Figure 24. V7000 VDisk I/O Response Times 0 5 10 15 20 25 30 35 msec LOG write SAPDATA10 read SAPDATA10 write SAPDATA11 read SAPDATA11 write SAPDATA12 read SAPDATA12 write VDISK I/O response times Figure 25. V7000 MDisk I/O Response Times 0 10 20 30 40 50 60 70 80 90 100 msec SDD MD LOG write HDD MD1 read HDD MD1 write HDD MD2 read HDD MD2 write HDD MD3 read HDD MD3 write MDISK I/O response times The write and read processes compete against the HDD resource. If the non- volatile RAM (NV RAM) gets filled up, the write gains a higher priority, resulting in a lower read performance. It is no sur- prise that all performance figures show the same utilization characteristics, either measured through nmon on the OS or measured through svcmon on the storage system. So as not to overload the number of graphics, the figures above included just three printouts for SAPDATA VDisks; likewise, only 3 SAPDATA MDisks out of 11 are included.
  • 36. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 36 Figure 27. DB Server CPU Workload 0 10 20 30 40 50 60 70 80 90 100 %uƟlizaƟon Idle% Wait% Sys% User% CPU workload Figure 28. DB Server Ethernet I/O Performance 0 10 20 30 40 50 60 70 80 90 100 MB/s IP write IP read Ethernet I/O Figure 26. DB Server File Systems I/O Performance 0 50 100 150 200 250 300 21:00:52 21:01:52 21:02:52 21:03:52 21:04:52 21:05:52 21:06:52 21:07:52 21:08:52 21:09:52 21:10:52 21:11:52 21:12:52 21:13:52 21:14:52 21:15:52 21:16:52 21:17:52 21:18:53 21:19:53 MB/s SAPDATA read SAPDATA write SAPDATA total LOG write File systems I/O Easy Tier Run “Billing” The following figures show the perfor- mance data for the Easy Tier-only run (SAPDATA placed on HDD and SSD).
  • 37. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 37 Figure 29. V7000 SAPDATA VDisk Performance 0 1 2 3 4 5 6MB/s SAPDATA 10 read SAPDATA10 write SAPDATA 11 read SAPDATA11 write SAPDATA 12 read SAPDATA12 write SAPDATA VDisk throughput Figure 30. V7000 Log VDisk Performance 0 10 20 30 40 50 60 70 80 MB/s LOG write LOG Disk throughput Figure 31. V7000 MDisk Performance 0 10 20 30 40 50 60 70 80 MB/s SSD LOG write SSD MD1 read SSD MD1 write SSD MD2 read SSD MD2 write SSD MD3 read SSD MD3 write HDD MD4 read HDD MD4 write HDD MD5 read HDD MD5 write HDD MD6 read HDD MD6 write MDisk throughput
  • 38. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 38 Figure 33. V7000 MDisk I/O response times 0 10 20 30 40 50 60 msec SSD LOG write SSD MD1 read SSD MD1 write SSD MD2 read SSD MD2 write SSD MD3 read SSD MD3 write HDD MD4 read HDD MD4 write HDD MD5 read HDD MD5 write HDD MD6 read HDD MD6 write MDisk I/O response times In contrast to the HDD billing run, the resource utilization of Easy Tier was almost constant and did not waver. The read and write processes were not competing against the storage resource. Compared to HDD, SSD technology had no need to spend time positioning the head over the requested track. Regardless of what data block needed to be accessed, the data access time was always constant with SSD – less than a millisecond for both reads and writes. If data was stored on SSD, then no stor- age cache was involved, including NV RAM. Data was read and written to SSD directly, leading to more available cache capacity for the remaining data on HDD. As a result, the resource utilization over time was constant, and I/O throughput increased from approximately 140 MB for HDD-only to 250 MB for the Easy Tier configuration. There was also a sig- nificant reduction in I/O response time for VDisks and MDisks. From a DB2 perspective, the buffer pool performance of the average total physical read time improved impres- sively by over 60%, due to the better I/O throughput and response time of the Easy Tier implementation, compared to HDD. Figure 32. V7000 VDisk I/O response times 0 1 2 3 4 5 6 7 msec LOG write SAPDATA10 read SAPDATA10 write SAPDATA11 read SAPDATA11 write SAPDATA12 read SAPDATA12 write VDisk response times
  • 39. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 39 This report focuses on the buffer pool read times because they resulted in read requests directly to disk, whereas the write requests were handled by the cache of the storage subsystem, which stayed the same for the HDD and Easy Tier runs. Thus, the write time did not vary among the tests, whereas the read times did so heavily, as shown in Figure 34. MDisk Heat Distribution The following table shows the heat dis- tribution of the SAPDATA MDisks, and the amount of data that was “hot” and “cool.” This data was collected during the ET billing run with the IBM Storage Tier Advisor Tool. (For more information, see www-304.ibm.com/support /docview.wss?uid=ssg1S4000935.) Figure 34. DB2 Buffer Pool Physical Reads (in Milliseconds) During Billing Runs on HDD and Easy Tier DB2 buffer pool physical reads (msec) – billing runs avg_total_reads avg_async_reads avg_sync_reads 0 5.00 10.00 15.00 20.00 25.00 30.00 msec Billing – HDD Billing – ET 24.96 21.41 25.04 9.97 1.19 12.53 Volume ID Configured size Capacity on SSD Heat distribution 0x0027 665.8 G 168.3 G 481.8 G 184.0 G 0x0026 649.5 G 165.8 G 469.0 G 180.5 G 0x0025 647.5 G 161.5 G 470.0 G 177.5 G 0x0024 648.3 G 171.0 G 461.8 G 186.5 G 0x0023 649.8 G 163.3 G 471.0 G 178.8 G 0x0022 651.3 G 170.0 G 465.5 G 185.8 G 0x0021 647.5 G 156.5 G 475.8 G 171.8 G 0x0020 652.0 G 181.8 G 455.3 G 196.8 G 0x001f 653.5 G 162.5 G 475.5 G 178.0 G 0x001e 647.5 G 168.8 G 463.5 G 184.0 G 0x001d 647.5 G 163.3 G 469.3 G 178.3 G 0x001c 650.8 G 171.3 G 463.5 G 187.3 G 0x001b 647.5 G 161.8 G 469.0 G 178.5 G 0x001a 650.3 G 163.8 G 472.0 G 178.3 G 0x0019 649.5 G 148.8 G 485.0 G 164.5 G 0x0018 647.5 G 171.8 G 459.3 G 188.3 G 0x0017 647.5 G 162.0 G 469.5 G 178.0 G 0x0016 650.3 G 166.8 G 467.8 G 182.5 G
  • 40. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 40 0x0015 648.3 G 162.0 G 470.3 G 178.0 G 0x0014 649.3 G 169.8 G 465.3 G 184.0 G 0x0013 649.0 G 153.3 G 480.8 G 168.3 G 0x0012 649.0 G 174.5 G 459.3 G 189.8 G 0x0011 649.0 G 173.5 G 460.5 G 188.5 G 0x0010 647.5 G 180.3 G 450.3 G 197.3 G 0x000f 647.5 G 174.0 G 459.3 G 188.3 G 0x000e 647.5 G 175.3 G 457.5 G 190.0 G 0x000d 649.8 G 171.3 G 463.0 G 186.8 G 0x000c 647.5 G 110.5 G 522.0 G 125.5 G 0x000b 647.5 G 165.0 G 466.3 G 181.3 G 0x000a 647.5 G 165.8 G 465.8 G 181.8 G 0x0009 647.5 G 164.8 G 467.5 G 180.0 G 0x0008 651.0 G 63.8 G 570.5 G 80.5 G DB2 Configuration Parameters for Run ET4 DB2 Registry (db2set -all) [e] DB2DBDFT=ETL [i] DB2_RESTORE_GRANT_ADMIN_AUTHORITIES=YES [DB2_WORKLOAD] [i] DB2_BLOCKING_WITHHOLD_LOBLOCATOR=NO [DB2_WORKLOAD] [i] DB2_AGENT_CACHING_FMP=OFF [DB2_WORKLOAD] [i] DB2_TRUST_MDC_BLOCK_FULL_HINT=YES [DB2_WORKLOAD] [i] DB2_CREATE_INDEX_COLLECT_STATS=YES [DB2_WORKLOAD] [i] DB2_ATS_ENABLE=YES [DB2_WORKLOAD] [i] DB2_RESTRICT_DDF=YES [DB2_WORKLOAD] [i] DB2_DUMP_SECTION_ENV=YES [DB2_WORKLOAD] [i] DB2_OPT_MAX_TEMP_SIZE=10240 [DB2_WORKLOAD] [i] DB2_USE_FAST_PREALLOCATION=OFF [i] DB2_WORKLOAD=SAP [i] DB2_TRUNCATE_REUSESTORAGE=IMPORT [DB2_WORKLOAD] [i] DB2_MDC_ROLLOUT=DEFER [DB2_WORKLOAD] [i] DB2_ATM_CMD_LINE_ARGS=-include-manual-tables [DB2_WORKLOAD] [i] DB2_SKIPINSERTED=YES [DB2_WORKLOAD] [i] DB2_VIEW_REOPT_VALUES=YES [DB2_WORKLOAD] [i] DB2_OBJECT_TABLE_ENTRIES=65532 [DB2_WORKLOAD] [i] DB2_OPTPROFILE=YES [DB2_WORKLOAD] [i] DB2_USE_ALTERNATE_PAGE_CLEANING=ON [i] DB2_IMPLICIT_UNICODE=YES [DB2_WORKLOAD] [i] DB2STMM=APPLY_HEURISTICS:YES [DB2_WORKLOAD] [i] DB2_INLIST_TO_NLJN=YES [DB2_WORKLOAD]
  • 41. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 41 [i] DB2_MINIMIZE_LISTPREFETCH=YES [DB2_WORKLOAD] [i] DB2_REDUCED_OPTIMIZATION=4,INDEX,JOIN,NO_TQ_FACT,NO_HSJN_BUILD_FACT, STARJN_CARD_SKEW,NO_SORT_MGJOIN,CART OFF,CAP OFF [DB2_WORKLOAD] [i] DB2NOTIFYVERBOSE=YES [DB2_WORKLOAD] [i] DB2TERRITORY=1 [i] DB2_INTERESTING_KEYS=YES [DB2_WORKLOAD] [i] DB2_EVALUNCOMMITTED=YES [DB2_WORKLOAD] [i] DB2_LOGGER_NON_BUFFERED_IO=ON [i] DB2_EXTENDED_OPTIMIZATION=NLJOIN_KEYCARD,IXOR [DB2_WORKLOAD] [i] DB2_ANTIJOIN=EXTEND [DB2_WORKLOAD] [i] DB2COMPOPT=327685,131776 [DB2_WORKLOAD] [i] DB2ATLD_PORTS=60000:65000 [i] DB2ENVLIST=INSTHOME SAPSYSTEMNAME dbs_db6_schema DIR_LIBRARY LD_LIBRARY_PATH [i] DB2COMM=TCPIP [DB2_WORKLOAD] [i] DB2_PARALLEL_IO=*:2 [g] DB2FCMCOMM=TCPIP4 [g] DB2SYSTEM=coe-he-16 [g] DB2INSTDEF=db2etl Database Manager Configuration (db2 get dbm cfg) Database Manager Configuration Node type Enterprise Server Edition Database manager configuration release level 0x0d00 CPU speed (millisec/instruction) (CPUSPEED) 2,68E-01 Communications bandwidth (MB/sec) (COMM_BANDWIDTH) 1,00E+08 Max number of concurrently active databases (NUMDB) 8 Federated Database System Support (FEDERATED) NO Transaction processor monitor name (TP_MON_NAME) Default charge-back account (DFT_ACCOUNT_STR) Java Development Kit installation path (JDK_PATH) /db2/db2etl/sqllib/ Diagnostic error capture level (DIAGLEVEL) 3 Notify Level (NOTIFYLEVEL) 3 Diagnostic data directory path (DIAGPATH) /db2/ETL/db2dump Size of rotating db2diag & notify logs (MB) DIAGSIZE) 1000 Default database monitor switches Buffer pool (DFT_MON_BUFPOOL) ON Lock (DFT_MON_LOCK) ON Sort (DFT_MON_SORT) ON Statement (DFT_MON_STMT) ON Table (DFT_MON_TABLE) ON Timestamp (DFT_MON_TIMESTAMP) ON Unit of work (DFT_MON_UOW) ON Monitor health of instance and databases (HEALTH_MON) OFF SYSADM group name (SYSADM_GROUP) DBETLADM SYSCTRL group name (SYSCTRL_GROUP) DBETLCTL
  • 42. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 42 SYSMAINT group name (SYSMAINT_GROUP) DBETLMNT SYSMON group name (SYSMON_GROUP) DBETLMON Client Userid-Password Plugin (CLNT_PW_PLUGIN) Client Kerberos Plugin (CLNT_KRB_PLUGIN) Group Plugin (GROUP_PLUGIN) GSS Plugin for Local Authorization (LOCAL_GSSPLUGIN) Server Plugin Mode (SRV_PLUGIN_MODE) UNFENCED Server List of GSS Plugins (SRVCON_GSSPLUGIN_LIST) Server Userid-Password Plugin (SRVCON_PW_PLUGIN) Server Connection Authentication (SRVCON_AUTH) NOT_SPECIFIED Cluster manager (CLUSTER_MGR) Database manager authentication (AUTHENTICATION) SERVER_ENCRYPT Alternate authentication (ALTERNATE_AUTH_ENC) NOT_SPECIFIED Cataloging allowed without authority (CATALOG_NOAUTH) NO Trust all clients (TRUST_ALLCLNTS) YES Trusted client authentication (TRUST_CLNTAUTH) CLIENT Bypass federated authentication (FED_NOAUTH) NO Default database path (DFTDBPATH) /db2/ETL Database monitor heap size (4KB) (MON_HEAP_SZ) AUTOMATIC(90) Java Virtual Machine heap size (4KB) (JAVA_HEAP_SZ) 2048 Audit buffer size (4KB) (AUDIT_BUF_SZ) 0 Size of instance shared memory (4KB) (INSTANCE_MEMORY) 8192000 Backup buffer default size (4KB) (BACKBUFSZ) 1024 Restore buffer default size (4KB) (RESTBUFSZ) 1024 Agent stack size (AGENT_STACK_SZ) 1024 Sort heap threshold (4KB) (SHEAPTHRES) 0 Directory cache support (DIR_CACHE) NO Application support layer heap size (4KB) (ASLHEAPSZ) 16 Max requester I/O block size (bytes) (RQRIOBLK) 65000 Query heap size (4KB) (QUERY_HEAP_SZ) 1000 Workload impact by throttled utilities(UTIL_IMPACT_LIM) 10 Priority of agents (AGENTPRI) SYSTEM Agent pool size (NUM_POOLAGENTS) AUTOMATIC(100) Initial number of agents in pool (NUM_INITAGENTS) 5 Max number of coordinating agents (MAX_COORDAGENTS) AUTOMATIC(200) Max number of client connections (MAX_CONNECTIONS) AUTOMATIC(MAX_ COORDAGENTS) Keep fenced process (KEEPFENCED) NO Number of pooled fenced processes (FENCED_POOL) AUTOMATIC(MAX_ COORDAGENTS) Initial number of fenced processes (NUM_INITFENCED) 0 Index re-creation time and redo index build (INDEXREC) RESTART Transaction manager database name (TM_DATABASE) 1ST_CONN Transaction resync interval (sec) (RESYNC_INTERVAL) 180 SPM name (SPM_NAME) SPM log size (SPM_LOG_FILE_SZ) 256 SPM resync agent limit (SPM_MAX_RESYNC) 20 SPM log path (SPM_LOG_PATH)
  • 43. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 43 TCP/IP Service name (SVCENAME) sapdb2ETL Discovery mode (DISCOVER) SEARCH Discover server instance (DISCOVER_INST) ENABLE SSL server keydb file (SSL_SVR_KEYDB) SSL server stash file (SSL_SVR_STASH) SSL server certificate label (SSL_SVR_LABEL) SSL service name (SSL_SVCENAME) SSL cipher specs (SSL_CIPHERSPECS) SSL versions (SSL_VERSIONS) SSL client keydb file (SSL_CLNT_KEYDB) SSL client stash file (SSL_CLNT_STASH) Maximum query degree of parallelism (MAX_QUERYDEGREE) ANY Enable intra-partition parallelism (INTRA_PARALLEL) NO Maximum Asynchronous TQs per query (FEDERATED_ASYNC) 0 No. of int. communication buffers(4KB)(FCM_NUM_BUFFERS) AUTOMATIC(4096) No. of int. communication channels (FCM_NUM_CHANNELS) AUTOMATIC(2048) Node connection elapse time (sec) (CONN_ELAPSE) 10 Max number of node connection retries (MAX_CONNRETRIES) 5 Max time difference between nodes (min) (MAX_TIME_DIFF) 60 db2start/db2stop timeout (min) (START_STOP_TIME) 10 Database Configuration (db2 get db cfg for etl) Database Configuration for Database ETL Database configuration release level 0x0d00 Database release level 0x0d00 Database territory en_US Database code page 1208 Database code set UTF-8 Database country/region code 1 Database collating sequence IDENTITY_16BIT Number compatibility OFF Varchar2 compatibility OFF Date compatibility OFF Database page size 16384 Dynamic SQL Query management (DYN_QUERY_MGMT) DISABLE Statement concentrator (STMT_CONC) OFF Discovery support for this database (DISCOVER_DB) ENABLE Restrict access NO Default query optimization class (DFT_QUERYOPT) 5 Degree of parallelism (DFT_DEGREE) ANY Continue upon arithmetic exceptions (DFT_SQLMATHWARN) NO Default refresh age (DFT_REFRESH_AGE) 0 Default maintained table types for opt (DFT_MTTB_TYPES) SYSTEM Number of frequent values retained (NUM_FREQVALUES) 10 Number of quantiles retained (NUM_QUANTILES) 20 Decimal floating point rounding mode (DECFLT_ROUNDING) ROUND_HALF_EVEN Backup pending NO
  • 44. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 44 All committed transactions have been written to disk NO Rollforward pending NO Restore pending NO Multi-page file allocation enabled YES Log retain for recovery status NO User exit for logging status NO Self tuning memory (SELF_TUNING_MEM) ON Size of database shared memory (4KB) (DATABASE_MEMORY) AUTOMATIC(6993738) Database memory threshold (DB_MEM_THRESH) 10 Max storage for lock list (4KB) (LOCKLIST) AUTOMATIC(422112) Percent. of lock lists per application (MAXLOCKS) AUTOMATIC(97) Package cache size (4KB) (PCKCACHESZ) AUTOMATIC(128005) Sort heap thres for shared sorts (4KB) (SHEAPTHRES_SHR) AUTOMATIC(113636) Sort list heap (4KB) (SORTHEAP) AUTOMATIC(22727) Database heap (4KB) (DBHEAP) AUTOMATIC(3745) Catalog cache size (4KB) (CATALOGCACHE_SZ) 2560 Log buffer size (4KB) (LOGBUFSZ) 16384 Utilities heap size (4KB) (UTIL_HEAP_SZ) 10000 Buffer pool size (pages) (BUFFPAGE) 10000 SQL statement heap (4KB) (STMTHEAP) AUTOMATIC(8192) Default application heap (4KB) (APPLHEAPSZ) AUTOMATIC(256) Application Memory Size (4KB) (APPL_MEMORY) AUTOMATIC(40000) Statistics heap size (4KB) (STAT_HEAP_SZ) AUTOMATIC(4384) Interval for checking deadlock (ms) (DLCHKTIME) 10000 Lock timeout (sec) (LOCKTIMEOUT) 3600 Changed pages threshold (CHNGPGS_THRESH) 40 Number of asynchronous page cleaners (NUM_IOCLEANERS) AUTOMATIC(31) Number of I/O servers (NUM_IOSERVERS) 64 Index sort flag (INDEXSORT) YES Sequential detect flag (SEQDETECT) YES Default prefetch size (pages) (DFT_PREFETCH_SZ) AUTOMATIC Track modified pages (TRACKMOD) ON Default number of containers 1 Default tablespace extentsize (pages) (DFT_EXTENT_SZ) 2 Max number of active applications (MAXAPPLS) AUTOMATIC(408) Average number of active applications (AVG_APPLS) AUTOMATIC(3) Max DB files open per application (MAXFILOP) 61440 Log file size (4KB) (LOGFILSIZ) 128000 Number of primary log files (LOGPRIMARY) 150 Number of secondary log files (LOGSECOND) 50 Path to log files /db2/ETL/log_dir /NODE0000/ Overflow log path (OVERFLOWLOGPATH) Mirror log path (MIRRORLOGPATH) First active log file Block log on disk full (BLK_LOG_DSK_FUL) YES Block non logged operations (BLOCKNONLOGGED) NO Percent max primary log space by transaction (MAX_LOG) 0
  • 45. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 45 Num. of active log files for 1 active UOW(NUM_LOG_SPAN) 50 Group commit count (MINCOMMIT) 1 Percent log file reclaimed before soft chckpt (SOFTMAX) 300 Log retain for recovery enabled (LOGRETAIN) OFF User exit for logging enabled (USEREXIT) OFF HADR database role STANDARD HADR local host name (HADR_LOCAL_HOST) HADR local service name (HADR_LOCAL_SVC) HADR remote host name (HADR_REMOTE_HOST) HADR remote service name (HADR_REMOTE_SVC) HADR instance name of remote server (HADR_REMOTE_INST) HADR timeout value (HADR_TIMEOUT) 120 HADR log write synchronization mode (HADR_SYNCMODE) NEARSYNC HADR peer window duration (seconds) (HADR_PEER_WINDOW) 0 First log archive method (LOGARCHMETH1) OFF Options for logarchmeth1 (LOGARCHOPT1) Second log archive method (LOGARCHMETH2) OFF Options for logarchmeth2 (LOGARCHOPT2) Failover log archive path (FAILARCHPATH) Number of log archive retries on error (NUMARCHRETRY) 5 Log archive retry Delay (secs) (ARCHRETRYDELAY) 20 Vendor options (VENDOROPT) Auto restart enabled (AUTORESTART) ON Index re-creation time and redo index build (INDEXREC) SYSTEM (RESTART) Log pages during index build (LOGINDEXBUILD) OFF Default number of loadrec sessions (DFT_LOADREC_SES) 1 Number of database backups to retain (NUM_DB_BACKUPS) 12 Recovery history retention (days) (REC_HIS_RETENTN) 60 Auto deletion of recovery objects (AUTO_DEL_REC_OBJ) OFF TSM management class (TSM_MGMTCLASS) TSM node name (TSM_NODENAME) TSM owner (TSM_OWNER) TSM password (TSM_PASSWORD) Automatic maintenance (AUTO_MAINT) ON Automatic database backup (AUTO_DB_BACKUP) OFF Automatic table maintenance (AUTO_TBL_MAINT) ON Automatic runstats (AUTO_RUNSTATS) ON Automatic statement statistics (AUTO_STMT_STATS) ON Automatic statistics profiling (AUTO_STATS_PROF) OFF Automatic profile updates (AUTO_PROF_UPD) OFF Automatic reorganization (AUTO_REORG) OFF Auto-Revalidation (AUTO_REVAL) DEFERRED Currently Committed (CUR_COMMIT) ON CHAR output with DECIMAL input (DEC_TO_CHAR_FMT) NEW Enable XML Character operations (ENABLE_XMLCHAR) YES WLM Collection Interval (minutes) (WLM_COLLECT_INT) 0
  • 46. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 46 Monitor Collect Settings Request metrics (MON_REQ_METRICS) BASE Activity metrics (MON_ACT_METRICS) NONE Object metrics (MON_OBJ_METRICS) BASE Unit of work events (MON_UOW_DATA) NONE Lock timeout events (MON_LOCKTIMEOUT) WITHOUT_HIST Deadlock events (MON_DEADLOCK) WITHOUT_HIST Lock wait events (MON_LOCKWAIT) NONE Lock wait event threshold (MON_LW_THRESH) 5000000 Number of package list entries (MON_PKGLIST_SZ) 32 Lock event notification level (MON_LCK_MSG_LVL) 1 SMTP Server (SMTP_SERVER) SQL conditional compilation flags (SQL_CCFLAGS) Section actuals setting (SECTION_ACTUALS) NONE Connect procedure (CONNECT_PROC) SAP Convergent Invoicing Key Tables Load tables: /1FE/0LT0xxIT Billing tables: /1FE/0LT0xxIT00 Other large tables DFKKCOH, DFKKCOHI DFKKINVDOC_H, DFKKINVDOC_I, DFKKINVDOC_P, DFKKINVDOC_S DFKKKO, DFKKOP, DFKKOPK DFKKSUMC DFKKINVBILL_H, DFKKINVBILL_I, DFKKINVBILL_S
  • 47. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 47 Row Compression Results for the Largest SAP Convergent Invoicing Tables Table + index – uncompressed Table + index – compressed Table compressed Index compressed Table name Total size (KB) Total savings (GB) Total savings (%) Data size (GB) Data saved (GB) Data saved (%) Index size (GB) Index saved (GB) Index saved (%) /1FE/0LT022IT 1.421 829 592 42 582 313 35 247 279 53 /1FE/0LT084IT00 612 252 361 59 213 319 60 39 42 52 /1FE/0LT094IT00 607 249 357 59 211 316 60 39 42 52 /1FE/0LT134IT00 605 249 357 59 210 315 60 39 41 52 /1FE/0LT104IT00 605 249 356 59 210 315 60 39 42 52 /1FE/0LT154IT00 602 247 354 59 209 314 60 38 41 52 /1FE/0LT004IT00 614 247 367 60 208 325 61 39 42 52 /1FE/0LT144IT00 612 246 366 60 208 325 61 38 41 52 /1FE/0LT184IT00 610 245 365 60 206 323 61 39 42 52 /1FE/0LT114IT00 609 245 364 60 206 323 61 39 41 52 /1FE/0LT194IT00 607 244 363 60 206 321 61 39 42 52 /1FE/0LT124IT00 605 243 361 60 205 320 61 39 41 52 /1FE/0LT012IT 903 241 662 73 137 391 74 104 271 72 /1FE/0LT164IT00 611 240 371 61 202 329 62 38 42 52 /1FE/0LT174IT00 614 236 378 62 198 336 63 39 42 52 /1FE/0LT024IT00 614 236 378 62 197 336 63 39 42 52 /1FE/0LT014IT00 612 225 387 63 186 346 65 39 42 52 Sum 11,463 4,724 59
  • 48. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 48 Resources SAP for Telecommunications and SAP Convergent Invoicing: www.sap.com/industries/telecom/businessprocesses/invoicing/index.epx nmon Linux OS performance monitoring tool: www.ibm.com/developerworks/aix/library/au-analyze_aix svcmon performance monitoring tool for Storwize V7000 / SVC: www-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS3177 ndisk (nstress) I/O simulation tool: www.ibm.com/developerworks/wikis/display/WikiPtype/nstress www.ibm.com/developerworks/mydeveloperworks/blogs/svcmon/?lang=ja IBM Storage Advisor Tool: www-304.ibm.com/support/docview.wss?uid=ssg1S4000935 DB2 9.7 Information Center: http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp DB2 9.7 Information Center (db2top): http://publib.boulder.ibm.com/infocenter/db2luw/v9r5/index.jsp?topic=%2Fcom. ibm.db2.luw.admin.cmd.doc%2Fdoc%2Fr0025222.html DB2 for Linux, UNIX, and Microsoft Windows on SAP Developer Network (SDN): www.sdn.sap.com/irj/sdn/db6 IBM APAR IC76792: ibm.com/support/docview.wss?uid=swg21502430 IBM Developer Works - Distributed DBA: Storage, I/O, and DB2 (DB2_PARALLEL_IO): ibm.com/developerworks/data/library/dmmag/DBMag_2009_Issue1/DBMag_ Issue109_DistributedDBA/index.html
  • 49. SAP and IBM Demonstrate Capability of Handling High Billing Volume in a Telecommunications Scenario 49 IBM Developer Works – DB2 tuning tips for OLTP applications: ibm.com/developerworks/data/library/techarticle/anshum/0107anshum. html#logbuffersize IBM E-Book SAP DBA Cockpit – Flight Plans for DB2 LUW Administrator: http://public.dhe.ibm.com/common/ssi/ecm/en/imm14052usen/IMM14052USEN.PDF Article on SAP SDN: The Evolution of the Memory Model in IBM DB2 LUW by Johannes Heinrich: sdn.sap.com/irj/scn/index?rid=/library/uuid/b0aabcc9-afc1-2a10-5091-b5cda33036b0 SAP Notes: Note 1351160 – DB6: Using DB2 9.7 with SAP Software Note 1329179 – DB6: DB2 V9.7 Standard Parameter Settings Note 1603507 – DB6: AdHoc Analysis Tool for DB6
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