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Perception of Value Added Tax Compliance in Ethiopia:
Filing and Invoicing
The case of three federal branch offices in Addis Ababa
By:- G/her G/tsadik
Worku Tamrie
Assefa Gezae
08 Oct 2018
2
Presentation Outline
Items
Introduction
Objectives of the study and Research Questions
Conclusions and Recommendations
Research Methods and Material
Results and Discussions
1
2
3
4
5
3
Introduction
Tax compliance refers to complex attitudinal issues toward all
types of tax
Includes registration, filing, computation and payment of taxes
Theories have been taken in to account to understand the
attitude of taxpayers to tax compliance
Tax Compliance
VAT Compliance
Similarly, VAT compliance deals with behavioral issues but
specific to VAT
 It can be analyzed through the same theories
It includes perception of VAT registrant toward filing and
invoicing compliance
1
4
Introduction
Perception to
VAT filing and
invoicing
compliance
Various studies have been undertaken on perception of
taxpayers toward tax compliance in other countries and Ethiopia
 However, as to the researchers knowledge studies not
undertaken on perception of VAT registrant to VAT filing and
invoicing compliance
1
Therefore ,this study intends to fill the existing knowledge gap by conducting an in
depth investigation on perception of VAT registrant on VAT filing and invoicing
compliance issues
5
VAT Filing and Invoicing Legal Framework Overview
1
Compliance VAT Law
Proclamation Regulation
VAT Filing  VAT registrants are required to file a
VAT return no later than the last day
of the calendar month
 Failure to file a timely return is liable
for penalty equal to 5 percent of the
amount of tax underpayment for
each month
285/2002
article 26 sub
articles 1-4
and article 46
sub article 1-4
Regulation
no 79/2002
article 9 sub
article 1-16
VAT
Invoicing
 A person registered for VAT that
carries out a taxable transaction is
required to issue a VAT invoice
 Any person issued incorrect tax
invoice penalizes 100% on the
transaction
285/2002
article 22 sub
articles 1-7
and article
45(a-c)
6
Objective of the study and Research Questions
The broad research objective is to assess perception of value
added tax compliance on filing and invoicing in Ethiopia
Specific research questions are:
 How do VAT registrant perceive VAT invoicing and filing
compliance?
What are VAT invoicing and filing compliance related issues in
Ethiopia?
2
Note: To address these research questions the researchers tried to analysis the cause and effect
relationship between variables
7
Methods and Materials
Research Approach and
Sources of Data
• Quantitative
• Qualitative research
approach
• Primary Sources
- Survey tools
- Interview and FGD
• Secondary Sources
- ERCAs’ various
reports and relevant
laws
3
Analysis of Data Collected
• Descriptive statistics
software (SPSS);
Multiple Linear
Regression
• Pie Charts and Tables
• Percentages, mean, std
and narrative
discussions of ideas
Sample Selection
• As of 11 January 2018 there were
23,114 VAT registrant;
• Samples were selected based on
simple randomly i.e. 1,060
• Sample selection was proportional
as # of taxpayers in branches:
LTO: 52, EAST: 612, and WEST: 396
• Out of 1,060 survey questionnaires
distributed 652 were completed
and returned*
Note: * The response rate was 62%
8
Results and Discussions
4
Sex
45%
55%
Female
Male
Majority of respondents were Male
Respondent’s Age
54.50%36.50%
9%
21- 30
31- 40
>40
Most of respondent’s age
were between 21 and 30 years
Respondent’s education qualification
4.00% 9.20%
61.10%
23.10%
2.60% High School
Deploma
1st Degree
2nd Degree
>2nd Degree
Majority of respondents have 1st degree
26%
19%
20.40%
5.70%
15.20%
13.70%
Import and
Export
Service
Construction
Whole seller
and Retailer
Manufacture
Sector
Source: Survey tool and SPSS Computation
Most of respondents engaged in
construction and service sector
9
Results and Discussions….
4
The researchers have considered various variables that may have impact on VAT filing and
invoicing compliance behavior
Attitude of VAT invoicing and filing compliance (Dependent variable)A
62%
31%
3% 4%
‘Your view in terms of
invoicing non-compliance?’
‘Your view in terms of
invoicing non-compliance?’
56%
35%
6% 2%
It is very wrong and very
accountable by law
It is wrong and accountable
by law
It is wrong but not make
accountable
It is not wrong and not
make accountable
The attitude of VAT invoicing non-
compliance is low
The attitude of VAT filing non-
compliance is low
Source: Survey tool and SPSS Computation
10
Results and discussions ……
4
Attitude of VAT registrant toward VAT invoicing and filing compliance (dependent variable)A
Questions Descriptive statistics Result
“The prevalence of forged VAT
invoices?” The alternative answers were
ranges from very high =1 to very low =5
Mean=2.73 Attitude to invoicing
non-compliance is low
“VAT registrant honestly file?” The
alternative answers were ranges from
strongly agree =1 to strongly
disagree=5
Mean=3.22 Attitude to filing
compliance is low
Source: Survey tool and SPSS Computation
11
Results and discussions ……
4
Perception of VAT registrant to independent variables
B
Questions Descriptive statistics ResultAssumptions
“Perception of VAT registrant
that ERCA provide services
without discriminating tax
payers” and the response
range from strongly agree =1
to strongly disagree=5.
Mean=2.55 Perception of VAT
registrant to ERCA
provide services
with discriminating
taxpayers is not
low
Perception of fairly
treated by the tax
administration have
impact on invoicing
and filing compliance
“Perception to the
government use VAT revenue
for providing public goods and
services” and the response
range from strongly agree =1
to strongly disagree=5.
Mean=3.07 Perception of VAT
registrant toward
government use
VAT revenue for
providing public
goods and services
is low
Perception to the
level of goods and
services provided by
the government
influence non-
compliance behavior
to invoicing and filing
compliance
Source: Survey tool and SPSS Computation
12
Results and discussions ……
4
Perception of VAT registrant to independent variables
B
Questions Descriptive statistics ResultAssumptions
“Perception of other VAT
registrant taxpayers are
compliant to VAT invoicing
and filing” and the response
range from strongly agree
=1 to strongly disagree=5.
Mean=2.47
Low perception
towards other VAT
registrants are
noncompliant
Noncompliant
behavior of other
(customer,
neighbourand peer
group) may influence
the perception of VAT
invoicing and filing
compliance
Source: Survey tool and SPSS Computation
“Perception of VAT
registrant that customers
request invoice during
transactions ” and the
response range from
strongly agree =1 to
strongly disagree=5.
Mean=2.3 Perception of VAT
registrant that
customers request
invoice during
transactions is high
13
Results and discussions ……
4
Perception of VAT registrant to independent variables
B
Questions Descriptive statistics ResultAssumptions
“Perception to VAT registrant
that VAT filing process is
easy’” and the response range
from strongly agree =1 to
strongly disagree=5.
Mean=2.89 VAT registrants have
perception that VAT
filing process is not
easy
Perception to
government
legitimacy have
impact on perception
of VAT invoicing and
filing compliance
“Perception to taxpayers
easily access VAT laws’”
and the response range from
strongly agree =1 to strongly
disagree=5.
Mean=2.69 VAT registrants have
perception that VAT
laws are not easily
accessible
“Perception of VAT laws are
complex and difficult to
understand easily ’” and the
response range from strongly
agree =1 to strongly
disagree=5.
Mean=2.99 VAT laws are
perceived as
complex and difficult
to understand
Source: Survey tool and SPSS Computation
14
Results and discussions ……
4
Perception of VAT registrant to additional independent variables
c
Questions Descriptive statistics ResultAssumptions
“Perception to cash register
machine improve invoicing
and filing compliance ” and
the response range from
strongly agree =1 to strongly
disagree=5.
Mean=1.61 High perception to
cash register
machine that can
improve invoicing
and filing
compliance
Perception to cash
register machine
improve invoicing and
filing compliance have
impact on perception
of VAT invoicing and
filing compliance
Source: Survey tool and SPSS Computation
“Perception of difficult to get
input VAT invoice during
purchases ’” and the response
range from strongly agree =1
to strongly disagree=5.
Mean=2.98 VAT registrants have
perception to get
input VAT invoices is
difficult
Perception of VAT
registrant toward
getting input VAT
invoices during
purchase might
influence the
behavior of invoicing
and filing compliance
15
Multiple Linear Regression Between the Mentioned VariablesD
4
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients
t Sig.B Std. Error Beta
1 (Constant) 1.140 .597 1.908 .057
Perception of difficult to get input VAT invoice
during purchases
.118 .056 .112 2.117 .035
Perception of VAT registrant that customers
request invoice during transactions
.131 .059 .112 2.217 .027
Perception of other VAT registrant taxpayers
are compliant to VAT invoicing and filing
-.133 .060 -.119 -2.236 .026
Perception of VAT laws are complex and
difficult to understand easily
-.079 .058 -.071 -1.367 .172
Perception of VAT registrant that ERCA
provide services without discriminating tax
payers
.105 .049 .108 2.116 .035
Perception to the government use VAT revenue
for providing public goods and services
.120 .055 .117 2.196 .029
Perception to cash register machine improve
invoicing and filing compliance
.032 .084 .018 .376 .707
Sex .528 .136 .199 3.892 .000
Respondents' age .112 .107 .053 1.046 .296
Education level -.170 .097 -.089 -1.751 .081
Business sector .111 .029 .179 3.749 .000
a. Dependent Variable: The prevalence of forged VAT invoices
Source: Survey tool and SPSS Computation
16
Regression between the mentioned variables…….D
4
 Perception of VAT registrant that customers request invoice during transactions
 Perception of difficult to get input VAT invoice during purchases
 The perception of others’ compliance and compliance attitude
 Perception of VAT registrant that ERCA provide services without discriminating tax payers
 Perception to the government use VAT revenue for providing public goods and services
Sex
Business sector
The result of multiple linear regression (P<0.05) show a positive and statistically significant
relationship to VAT invoicing and filing compliance behavior on the following variables:-
Meaning: A one-point increase or decrease in the perception of these variables is likely to
positively increase or decrease the probability of the view that noncompliance of VAT filing
and invoicing
Source: Survey tool and SPSS Computation
17
Regression between the mentioned variables…….D
4
The result of multiple linear regression (P>0.05) show a negative and statistically significant
relationship to VAT invoicing and filing compliance behavior on the following variables:-
 Perception of VAT laws are complex and difficult to understand easily
 Perception to cash register machine improve invoicing and filing compliance
 Respondents' age
Education level
Source: Survey tool and SPSS Computation
Meaning: A one-point increase or decrease in the perception of these variables is likely to
negatively decrease or increase the probability of the view that noncompliance of VAT filing
and invoicing
18
Conclusions Recommendations
The perception of VAT registrants to the following
variables was found to have statistically
a significant (positive) impact on VAT filing and
invoicing compliance attitude
The study highlighted VAT filing and invoicing
compliance issues that have impact on
taxpayers behaviors. Based on this findings the
following points are recommended:-
Conclusions and Recommendations
5
Perception of ERCA provide services without
discriminating tax payers
Perception of VAT registrant that customers
request invoice during transactions
Perception of difficult to get input VAT invoice
during purchases
Perception to the government use VAT revenue
for providing public goods and services
Perception of VAT registrant that of others’
compliance
Gender and business sector
Variables that was found to have negative
statistically a significant impact on VAT filing and
invoicing compliance attitude
Perception of VAT laws are complex and
difficult to understand easily
Perception to cash register machine improve
invoicing and filing compliance
Age and Education level
•ERCA need to assess the existing taxpayers
and public communication systems and
procedures and practices to upgrade
taxpayers and the public awareness
toward tax
•ERCA need to modernize core processes
including filing and other using
digitalization
•ERCA Should focused on the key
manufacturers , importers and
distributors in order to issue VAT
receipt to buyers
•ERCA has to develop and implement
compliance policy
19
Thank You!

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Perception of Value Added Tax Compliance in Ethiopia: Filing and Invoicing

  • 1. 1 Perception of Value Added Tax Compliance in Ethiopia: Filing and Invoicing The case of three federal branch offices in Addis Ababa By:- G/her G/tsadik Worku Tamrie Assefa Gezae 08 Oct 2018
  • 2. 2 Presentation Outline Items Introduction Objectives of the study and Research Questions Conclusions and Recommendations Research Methods and Material Results and Discussions 1 2 3 4 5
  • 3. 3 Introduction Tax compliance refers to complex attitudinal issues toward all types of tax Includes registration, filing, computation and payment of taxes Theories have been taken in to account to understand the attitude of taxpayers to tax compliance Tax Compliance VAT Compliance Similarly, VAT compliance deals with behavioral issues but specific to VAT  It can be analyzed through the same theories It includes perception of VAT registrant toward filing and invoicing compliance 1
  • 4. 4 Introduction Perception to VAT filing and invoicing compliance Various studies have been undertaken on perception of taxpayers toward tax compliance in other countries and Ethiopia  However, as to the researchers knowledge studies not undertaken on perception of VAT registrant to VAT filing and invoicing compliance 1 Therefore ,this study intends to fill the existing knowledge gap by conducting an in depth investigation on perception of VAT registrant on VAT filing and invoicing compliance issues
  • 5. 5 VAT Filing and Invoicing Legal Framework Overview 1 Compliance VAT Law Proclamation Regulation VAT Filing  VAT registrants are required to file a VAT return no later than the last day of the calendar month  Failure to file a timely return is liable for penalty equal to 5 percent of the amount of tax underpayment for each month 285/2002 article 26 sub articles 1-4 and article 46 sub article 1-4 Regulation no 79/2002 article 9 sub article 1-16 VAT Invoicing  A person registered for VAT that carries out a taxable transaction is required to issue a VAT invoice  Any person issued incorrect tax invoice penalizes 100% on the transaction 285/2002 article 22 sub articles 1-7 and article 45(a-c)
  • 6. 6 Objective of the study and Research Questions The broad research objective is to assess perception of value added tax compliance on filing and invoicing in Ethiopia Specific research questions are:  How do VAT registrant perceive VAT invoicing and filing compliance? What are VAT invoicing and filing compliance related issues in Ethiopia? 2 Note: To address these research questions the researchers tried to analysis the cause and effect relationship between variables
  • 7. 7 Methods and Materials Research Approach and Sources of Data • Quantitative • Qualitative research approach • Primary Sources - Survey tools - Interview and FGD • Secondary Sources - ERCAs’ various reports and relevant laws 3 Analysis of Data Collected • Descriptive statistics software (SPSS); Multiple Linear Regression • Pie Charts and Tables • Percentages, mean, std and narrative discussions of ideas Sample Selection • As of 11 January 2018 there were 23,114 VAT registrant; • Samples were selected based on simple randomly i.e. 1,060 • Sample selection was proportional as # of taxpayers in branches: LTO: 52, EAST: 612, and WEST: 396 • Out of 1,060 survey questionnaires distributed 652 were completed and returned* Note: * The response rate was 62%
  • 8. 8 Results and Discussions 4 Sex 45% 55% Female Male Majority of respondents were Male Respondent’s Age 54.50%36.50% 9% 21- 30 31- 40 >40 Most of respondent’s age were between 21 and 30 years Respondent’s education qualification 4.00% 9.20% 61.10% 23.10% 2.60% High School Deploma 1st Degree 2nd Degree >2nd Degree Majority of respondents have 1st degree 26% 19% 20.40% 5.70% 15.20% 13.70% Import and Export Service Construction Whole seller and Retailer Manufacture Sector Source: Survey tool and SPSS Computation Most of respondents engaged in construction and service sector
  • 9. 9 Results and Discussions…. 4 The researchers have considered various variables that may have impact on VAT filing and invoicing compliance behavior Attitude of VAT invoicing and filing compliance (Dependent variable)A 62% 31% 3% 4% ‘Your view in terms of invoicing non-compliance?’ ‘Your view in terms of invoicing non-compliance?’ 56% 35% 6% 2% It is very wrong and very accountable by law It is wrong and accountable by law It is wrong but not make accountable It is not wrong and not make accountable The attitude of VAT invoicing non- compliance is low The attitude of VAT filing non- compliance is low Source: Survey tool and SPSS Computation
  • 10. 10 Results and discussions …… 4 Attitude of VAT registrant toward VAT invoicing and filing compliance (dependent variable)A Questions Descriptive statistics Result “The prevalence of forged VAT invoices?” The alternative answers were ranges from very high =1 to very low =5 Mean=2.73 Attitude to invoicing non-compliance is low “VAT registrant honestly file?” The alternative answers were ranges from strongly agree =1 to strongly disagree=5 Mean=3.22 Attitude to filing compliance is low Source: Survey tool and SPSS Computation
  • 11. 11 Results and discussions …… 4 Perception of VAT registrant to independent variables B Questions Descriptive statistics ResultAssumptions “Perception of VAT registrant that ERCA provide services without discriminating tax payers” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.55 Perception of VAT registrant to ERCA provide services with discriminating taxpayers is not low Perception of fairly treated by the tax administration have impact on invoicing and filing compliance “Perception to the government use VAT revenue for providing public goods and services” and the response range from strongly agree =1 to strongly disagree=5. Mean=3.07 Perception of VAT registrant toward government use VAT revenue for providing public goods and services is low Perception to the level of goods and services provided by the government influence non- compliance behavior to invoicing and filing compliance Source: Survey tool and SPSS Computation
  • 12. 12 Results and discussions …… 4 Perception of VAT registrant to independent variables B Questions Descriptive statistics ResultAssumptions “Perception of other VAT registrant taxpayers are compliant to VAT invoicing and filing” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.47 Low perception towards other VAT registrants are noncompliant Noncompliant behavior of other (customer, neighbourand peer group) may influence the perception of VAT invoicing and filing compliance Source: Survey tool and SPSS Computation “Perception of VAT registrant that customers request invoice during transactions ” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.3 Perception of VAT registrant that customers request invoice during transactions is high
  • 13. 13 Results and discussions …… 4 Perception of VAT registrant to independent variables B Questions Descriptive statistics ResultAssumptions “Perception to VAT registrant that VAT filing process is easy’” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.89 VAT registrants have perception that VAT filing process is not easy Perception to government legitimacy have impact on perception of VAT invoicing and filing compliance “Perception to taxpayers easily access VAT laws’” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.69 VAT registrants have perception that VAT laws are not easily accessible “Perception of VAT laws are complex and difficult to understand easily ’” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.99 VAT laws are perceived as complex and difficult to understand Source: Survey tool and SPSS Computation
  • 14. 14 Results and discussions …… 4 Perception of VAT registrant to additional independent variables c Questions Descriptive statistics ResultAssumptions “Perception to cash register machine improve invoicing and filing compliance ” and the response range from strongly agree =1 to strongly disagree=5. Mean=1.61 High perception to cash register machine that can improve invoicing and filing compliance Perception to cash register machine improve invoicing and filing compliance have impact on perception of VAT invoicing and filing compliance Source: Survey tool and SPSS Computation “Perception of difficult to get input VAT invoice during purchases ’” and the response range from strongly agree =1 to strongly disagree=5. Mean=2.98 VAT registrants have perception to get input VAT invoices is difficult Perception of VAT registrant toward getting input VAT invoices during purchase might influence the behavior of invoicing and filing compliance
  • 15. 15 Multiple Linear Regression Between the Mentioned VariablesD 4 Coefficientsa Model Unstandardized Coefficients Standardized Coefficients t Sig.B Std. Error Beta 1 (Constant) 1.140 .597 1.908 .057 Perception of difficult to get input VAT invoice during purchases .118 .056 .112 2.117 .035 Perception of VAT registrant that customers request invoice during transactions .131 .059 .112 2.217 .027 Perception of other VAT registrant taxpayers are compliant to VAT invoicing and filing -.133 .060 -.119 -2.236 .026 Perception of VAT laws are complex and difficult to understand easily -.079 .058 -.071 -1.367 .172 Perception of VAT registrant that ERCA provide services without discriminating tax payers .105 .049 .108 2.116 .035 Perception to the government use VAT revenue for providing public goods and services .120 .055 .117 2.196 .029 Perception to cash register machine improve invoicing and filing compliance .032 .084 .018 .376 .707 Sex .528 .136 .199 3.892 .000 Respondents' age .112 .107 .053 1.046 .296 Education level -.170 .097 -.089 -1.751 .081 Business sector .111 .029 .179 3.749 .000 a. Dependent Variable: The prevalence of forged VAT invoices Source: Survey tool and SPSS Computation
  • 16. 16 Regression between the mentioned variables…….D 4  Perception of VAT registrant that customers request invoice during transactions  Perception of difficult to get input VAT invoice during purchases  The perception of others’ compliance and compliance attitude  Perception of VAT registrant that ERCA provide services without discriminating tax payers  Perception to the government use VAT revenue for providing public goods and services Sex Business sector The result of multiple linear regression (P<0.05) show a positive and statistically significant relationship to VAT invoicing and filing compliance behavior on the following variables:- Meaning: A one-point increase or decrease in the perception of these variables is likely to positively increase or decrease the probability of the view that noncompliance of VAT filing and invoicing Source: Survey tool and SPSS Computation
  • 17. 17 Regression between the mentioned variables…….D 4 The result of multiple linear regression (P>0.05) show a negative and statistically significant relationship to VAT invoicing and filing compliance behavior on the following variables:-  Perception of VAT laws are complex and difficult to understand easily  Perception to cash register machine improve invoicing and filing compliance  Respondents' age Education level Source: Survey tool and SPSS Computation Meaning: A one-point increase or decrease in the perception of these variables is likely to negatively decrease or increase the probability of the view that noncompliance of VAT filing and invoicing
  • 18. 18 Conclusions Recommendations The perception of VAT registrants to the following variables was found to have statistically a significant (positive) impact on VAT filing and invoicing compliance attitude The study highlighted VAT filing and invoicing compliance issues that have impact on taxpayers behaviors. Based on this findings the following points are recommended:- Conclusions and Recommendations 5 Perception of ERCA provide services without discriminating tax payers Perception of VAT registrant that customers request invoice during transactions Perception of difficult to get input VAT invoice during purchases Perception to the government use VAT revenue for providing public goods and services Perception of VAT registrant that of others’ compliance Gender and business sector Variables that was found to have negative statistically a significant impact on VAT filing and invoicing compliance attitude Perception of VAT laws are complex and difficult to understand easily Perception to cash register machine improve invoicing and filing compliance Age and Education level •ERCA need to assess the existing taxpayers and public communication systems and procedures and practices to upgrade taxpayers and the public awareness toward tax •ERCA need to modernize core processes including filing and other using digitalization •ERCA Should focused on the key manufacturers , importers and distributors in order to issue VAT receipt to buyers •ERCA has to develop and implement compliance policy