The document discusses improving process models for better understanding and analysis. It provides an overview of the presenter Dr. Darius Šilingas and his expertise in business process modeling. It then discusses challenges with informal business process drawings and provides an introduction to BPMN (Business Process Model and Notation). The document outlines bad modeling practices and best practices for creating clear, understandable process models. It discusses monitoring business processes and analyzing KPIs (key performance indicators) over time. Finally, it provides tips on developing a culture of BPMN modeling within an organization.