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Community Knowledge Worker
Program
Closing workshop of the BecA-ILRI-CSIRO-AusAid
project
October 2, 2013
Grameen Foundation
A global organization committed
to helping the world’s poorest
people achieve their full potential
by providing access to financial
services, actionable information
and business opportunities
Grameen Foundation Approach
Lack of
essential,
actionable
information

Inability
to tolerate
shocks and
manage
risks

Insufficien
t &
inconsisten
t income

Needs are not
understood
and suboptimal
services
delivered

Solution Areas

INFORMATION SERVICES
Build two way flows of
trusted, actionable
information

FINANCIAL SERVICES
Provide appropriate,
innovative products to
manage household cash
flows and risk

POVERTY TOOLS AND INSIGHTS
Deliver services to the poor
though use of client data and
tools

3
Community Knowledge
Worker: Addressing
Information Poverty

 Lack of access to information such as:
• Basic agricultural practices
• Market prices
• Market linkages

12%

The average price difference per kilogram of
maize
sold
in
Mozambique
between
households with and without information.
(MSU 2011)

17%

The average price difference in Uganda
flanked by households with and without
information. (Grameen 2011)
Community Knowledge
Worker: Trusted
Intermediaries

 Two-way information
flows through a
network of over 1,200
CKWs in Uganda
serving 186,000
farmers
Community Knowledge
Worker: Offering Actionable
Information



Expert-reviewed content delivered through multiple channels



Robust database featuring 46+ crops and 10 types of livestock, real time market
prices, and other market information
Community Knowledge
Worker: Offering Actionable
Information
CKW Survey

CKW Search links to a

database of over 40,000 tips and
advice, which CKWs consult
when answering questions for
fellow farmers. Information can
be found using menus, keywords
or a photo-diagnostic tree

allows CKWs to
conduct complex surveys using a
simple touch-based interface, to
provide partner organizations with
information to track their
interventions, monitor disease
outbreaks, understand farmer
needs, and make decisions in realtime

Pulse lets CKWs communicate
problems and questions to GF staff
in real-time. It also notifies CKWs of
individual targets and performance
status, allows GF field officers and
peer leaders to send group
messages, and transmit payment for
performance via Mobile Money
Community Knowledge
Worker: Value to Partners

 Continuous capture of
poverty and data/trends
with 186,000
profiled/registered
farmers

 On demand M&E assessments
for partners and clients
 General research data
collection

 Automated back-end tools
for self-serve survey
products, analytics and
dashboards
Community Knowledge
Worker: Monitoring &
Evaluation Support


Custom dashboard



Reporting and analysis



Individual targets



Team comparisons



Custom daily activity email
Community Knowledge
Worker: Measuring Impact &
Behavior Change
IFPRI-led “Difference-in-Differences” study in 2011
found:
• Increased knowledge of local prices: 20-35%
• Adoption of crop spacing: 27%
• Adoption of organic manure use: 31%
• Price per kg of maize increase: 37%
Ecosystem of Partners
QUESTIONS?

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Community Knowledge Worker Program [in Uganda]

  • 1. Community Knowledge Worker Program Closing workshop of the BecA-ILRI-CSIRO-AusAid project October 2, 2013
  • 2. Grameen Foundation A global organization committed to helping the world’s poorest people achieve their full potential by providing access to financial services, actionable information and business opportunities
  • 3. Grameen Foundation Approach Lack of essential, actionable information Inability to tolerate shocks and manage risks Insufficien t & inconsisten t income Needs are not understood and suboptimal services delivered Solution Areas INFORMATION SERVICES Build two way flows of trusted, actionable information FINANCIAL SERVICES Provide appropriate, innovative products to manage household cash flows and risk POVERTY TOOLS AND INSIGHTS Deliver services to the poor though use of client data and tools 3
  • 4. Community Knowledge Worker: Addressing Information Poverty  Lack of access to information such as: • Basic agricultural practices • Market prices • Market linkages 12% The average price difference per kilogram of maize sold in Mozambique between households with and without information. (MSU 2011) 17% The average price difference in Uganda flanked by households with and without information. (Grameen 2011)
  • 5. Community Knowledge Worker: Trusted Intermediaries  Two-way information flows through a network of over 1,200 CKWs in Uganda serving 186,000 farmers
  • 6. Community Knowledge Worker: Offering Actionable Information  Expert-reviewed content delivered through multiple channels  Robust database featuring 46+ crops and 10 types of livestock, real time market prices, and other market information
  • 7. Community Knowledge Worker: Offering Actionable Information CKW Survey CKW Search links to a database of over 40,000 tips and advice, which CKWs consult when answering questions for fellow farmers. Information can be found using menus, keywords or a photo-diagnostic tree allows CKWs to conduct complex surveys using a simple touch-based interface, to provide partner organizations with information to track their interventions, monitor disease outbreaks, understand farmer needs, and make decisions in realtime Pulse lets CKWs communicate problems and questions to GF staff in real-time. It also notifies CKWs of individual targets and performance status, allows GF field officers and peer leaders to send group messages, and transmit payment for performance via Mobile Money
  • 8. Community Knowledge Worker: Value to Partners  Continuous capture of poverty and data/trends with 186,000 profiled/registered farmers  On demand M&E assessments for partners and clients  General research data collection  Automated back-end tools for self-serve survey products, analytics and dashboards
  • 9. Community Knowledge Worker: Monitoring & Evaluation Support  Custom dashboard  Reporting and analysis  Individual targets  Team comparisons  Custom daily activity email
  • 10. Community Knowledge Worker: Measuring Impact & Behavior Change IFPRI-led “Difference-in-Differences” study in 2011 found: • Increased knowledge of local prices: 20-35% • Adoption of crop spacing: 27% • Adoption of organic manure use: 31% • Price per kg of maize increase: 37%