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Recruit & Retain Salespeople
How can you find & keep the best salespeople to help your business grow?
1Recruit & Retain Salespeople by Illinois workNet is licensed under a Creative Commons Attribution-Non-Commercial 4.0 International License.
Business Plan
• Mission and Vision Statement
• Product or Service Description
• Market Analysis
• Management Description
• Marketing Plan
• Opportunities and Challenges
• Cash Flow Statement and
Revenue Projections
• Location Selection
• Business Operations
• Business Registration
• Business Finance
• Business Lending
• Business Funding (Grants)
• Human Resources
• Marketing & Sales
• Taxes
Other Essentials
2Illinois workNet – Starting your Business Series www.illinoisworknet.com/startup
Tim Neff
Partner, United Career Fairs
http://unitedcareerfairs.com/
Tim started UCF six years ago with the desire to expedite sales recruitment processes. The company is a national recruiting
solution, in the business of "uniting great companies with great candidates". Their goal is to provide a great opportunity for
sales professionals to meet with potential employers through our Sales Only Career Fairs and other Recruiting Services.
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 3
We want to talk about selling!
• Sale: Exchange of commodity or
service in exchange for money
• Selling: to persuade or induce
someone to buy something
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 4
http://dictionary.com
What sales is not:
• Order taking
• Customer Service
• Maintaining Accounts
• Communication - talking A LOT
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 5
http://timemanagementninja.com/wp-content/uploads/2012/06/Nuh-Uh-Sign.jpg
What sales is:
• Prospecting
• Cold Calling
• Influencing not manipulating
• Closing
• Building Relationships
• All of the above
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 6
Coaching Salespeople
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 7
Coaching Salespeople
Know What Motivates Them
• Ask Questions
• What keeps you up at night
• What would you change
• How are you growing
• Listen
• Don’t assume you know because…
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 8
Creating an Incentivized Strategy
• Based on sales & other goals:
• Money has to play a part in it
• Prospects entered ACTIVITY = don’t reward just numbers
• Change the plan – don’t be afraid to change it from time to time as
long as you still have a pathway to get to the end dollar amount
• It should be the same for everyone but challenges should be different
• During weekly meetings offer a challenge that has a reward – this can be
done privately
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 9
Practical Coaching
It’s not done in the
game, it’s the practice
where people grow
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 10
http://www.annarbor.com/assets_c/2010/03/Michigan-football-practice-031710-thumb-537x375-32496.jpg
Weekly Meetings
• Review numbers
• Challenge
• Accountability
• Work on a specific thing
• Joe McCartney being kind
• Listen
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 11
Yearly Business Meeting
• Create personal business plans
• Include
• Earnings
• Area’s of growth
• Markets to penetrate
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 12
Train Together as a Team
• Work through a specific book or
training together as a team
• Builds comradeship
• Bounce idea’s off each other
• Challenges each other to grow
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 13
Send Them Practical Things
• Articles
• Sales statistics
• Jokes
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 14
Remember, the
secret to selling is
sincerity, once you
can fake that you
have it made!
Retaining Sales PeopleRetaining Sales People
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 15
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 16
Valued
• We have to make salespeople feel valued!
• Recognition
• Trips
• Bonuses
• Spiffs
• Personal & Public Appreciation
• If you only told your spouse you loved them in private, but never in public,
how would they feel?
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 17
Compensation
• Performance based
• How to design a compensation
plan that makes sense for
employee and employer
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 18
Increased Responsibility
• Some people do not want it –
that is OK
• Pass down tasks = what do you
think we should do?
• Get people to think critically
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 19
Questions
20Illinois workNet – Starting your Business Series www.illinoisworknet.com/startup
Sponsored by the Illinois Department of Commerce and Economic Opportunity (DCEO)
Tim Neff
Partner, United Career Fairs
http://unitedcareerfairs.com/
Thanks to Tim Neff for sharing his knowledge and expertise with us!
Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 21

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Recruit & Retain Salespeople

  • 1. Recruit & Retain Salespeople How can you find & keep the best salespeople to help your business grow? 1Recruit & Retain Salespeople by Illinois workNet is licensed under a Creative Commons Attribution-Non-Commercial 4.0 International License.
  • 2. Business Plan • Mission and Vision Statement • Product or Service Description • Market Analysis • Management Description • Marketing Plan • Opportunities and Challenges • Cash Flow Statement and Revenue Projections • Location Selection • Business Operations • Business Registration • Business Finance • Business Lending • Business Funding (Grants) • Human Resources • Marketing & Sales • Taxes Other Essentials 2Illinois workNet – Starting your Business Series www.illinoisworknet.com/startup
  • 3. Tim Neff Partner, United Career Fairs http://unitedcareerfairs.com/ Tim started UCF six years ago with the desire to expedite sales recruitment processes. The company is a national recruiting solution, in the business of "uniting great companies with great candidates". Their goal is to provide a great opportunity for sales professionals to meet with potential employers through our Sales Only Career Fairs and other Recruiting Services. Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 3
  • 4. We want to talk about selling! • Sale: Exchange of commodity or service in exchange for money • Selling: to persuade or induce someone to buy something Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 4 http://dictionary.com
  • 5. What sales is not: • Order taking • Customer Service • Maintaining Accounts • Communication - talking A LOT Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 5 http://timemanagementninja.com/wp-content/uploads/2012/06/Nuh-Uh-Sign.jpg
  • 6. What sales is: • Prospecting • Cold Calling • Influencing not manipulating • Closing • Building Relationships • All of the above Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 6
  • 7. Coaching Salespeople Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 7 Coaching Salespeople
  • 8. Know What Motivates Them • Ask Questions • What keeps you up at night • What would you change • How are you growing • Listen • Don’t assume you know because… Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 8
  • 9. Creating an Incentivized Strategy • Based on sales & other goals: • Money has to play a part in it • Prospects entered ACTIVITY = don’t reward just numbers • Change the plan – don’t be afraid to change it from time to time as long as you still have a pathway to get to the end dollar amount • It should be the same for everyone but challenges should be different • During weekly meetings offer a challenge that has a reward – this can be done privately Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 9
  • 10. Practical Coaching It’s not done in the game, it’s the practice where people grow Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 10 http://www.annarbor.com/assets_c/2010/03/Michigan-football-practice-031710-thumb-537x375-32496.jpg
  • 11. Weekly Meetings • Review numbers • Challenge • Accountability • Work on a specific thing • Joe McCartney being kind • Listen Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 11
  • 12. Yearly Business Meeting • Create personal business plans • Include • Earnings • Area’s of growth • Markets to penetrate Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 12
  • 13. Train Together as a Team • Work through a specific book or training together as a team • Builds comradeship • Bounce idea’s off each other • Challenges each other to grow Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 13
  • 14. Send Them Practical Things • Articles • Sales statistics • Jokes Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 14 Remember, the secret to selling is sincerity, once you can fake that you have it made!
  • 15. Retaining Sales PeopleRetaining Sales People Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 15
  • 16. Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 16
  • 17. Valued • We have to make salespeople feel valued! • Recognition • Trips • Bonuses • Spiffs • Personal & Public Appreciation • If you only told your spouse you loved them in private, but never in public, how would they feel? Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 17
  • 18. Compensation • Performance based • How to design a compensation plan that makes sense for employee and employer Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 18
  • 19. Increased Responsibility • Some people do not want it – that is OK • Pass down tasks = what do you think we should do? • Get people to think critically Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 19
  • 20. Questions 20Illinois workNet – Starting your Business Series www.illinoisworknet.com/startup Sponsored by the Illinois Department of Commerce and Economic Opportunity (DCEO)
  • 21. Tim Neff Partner, United Career Fairs http://unitedcareerfairs.com/ Thanks to Tim Neff for sharing his knowledge and expertise with us! Illinois workNet – Starting your Business Series http://www.illinoisworknet.com/startup 21