Research and Discovery Tools for Experimentation - 17 Apr 2024 - v 2.3 (1).pdf
Mark Girvan - How To Get Paid Twice As Much And Three Times Faster
1. INBOUND15
How to Get Paid Twice as
Much and Three Times
Faster for Your Client Work
Mark Girvan
VP Sales and Business Development,
FreshBooks
2.
3. Context settting Images for what is
Freshbooks
• What do we do and for
whom?
• Core Value Proposition
4. Why can Freshbooks talk on this
subject? Street credibility
• Want images that support:
1) Mike story
2) Our clients are creative types
3) We process 2Million invoices a month,
worth $18 Billion a year for 5 million +
clients
4) We publish e-books on these issues: splash
both books
5.
6.
7.
8.
9. Why are you in this room today?
• While we all passionately pursue our various
“crafts” the inescapable facts for all businesses
are:
① Earning Money - allows us to continue pursuing our
craft and passions
② Getting paid – allows us to manage our business
rather than it managing us
11. The struggle is real
• Images or nice Freshbooks fonted words or could
also use a combination of words with statistic
– Poor Cash Flow – 25% fail in first 12 months, 50%
gone by firth
– Value of one more hour - $500 or 38%
– Scaling is getting – 72% working longer
– Investment in Financial literacry – 4/10
12.
13.
14.
15. Two biggest areas for improvement
• Time out to dollars in
• Throwing away legacy pricing model
16. Time out to dollars in
• Images around concepts in notes – was thinking
this is place we could show only product shots in
whole presentation
• Time Tracking inputs – our counter, hours counter
and project view of hours in product
• Reports view that show client based metrics
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27. Story – Anecdote on time tracking
• Use story from TV commericals – Agency
Woman – maybe we have a video right in the
presentation
28. Break your hourly billing obsession
• Problematic the way our clients bill
• NOTE TO MYSELF AND LINDSAY – can we pull some
more stats or are there any in Mike’s book – feel weak
29. Freshbooks client who thrive do….
• Images for “VALUE not HOURS:
• Image for “Investment no Expenses”
• Could just be nicely formatted words
30.
31.
32. Story – Anecdote on billing
• Use Mike’s story from breaking the time
barrier
33. Image of Mike’s book that will be
available
• Breaking time barrier
35. The struggle is real
• Images or nice Freshbooks fonted words – or
could also use a combination of words with
statistic
– Processing Times
– Unpaid receivables
– Creative organization not investing in any best
practice
36.
37.
38.
39. The silver bullet is……
• Would be great to have something that
represents lots of small changes that add up
over time
40.
41.
42.
43.
44.
45.
46. Lots of small changes that add up…
• Note to amanda: there are 6 things below
here – happy to have images all on one page
but if you need 2 I get it
47. Layout all the changes in one slide as a
wrap up – waterfall chart
• Want something that shows how they all layer
up to be big
• I would use waterfall chart but you might have
a different construct
48. Story - Anecdote
• Use Robb Eng’s personas stories from
Segmentation work