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Disaster Risk Management in the Information Age ICT, Disaster Risk Assessment, Mitigation, and Reduction   Transforming the Business of Public Safety & Security Andrew S. Levy IBM Corporate Service Corps Fellow [email_address]
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sahana Disaster Management System
Mitigation and Reduction Requires Training and Exercise
With Focus on Cultural Awareness, Environment and Change
ICT Can Be Core To The Solution, But Creates Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Translating out-dated technology into business value Solutions Include Instant Collaboration and Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Secure Wireless Infrastructure System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology can provide critical information  far beyond traditional monitoring  for a wide range of practical usage, with  flexibility and control .  ,[object Object],[object Object],[object Object],[object Object],[object Object],Effective Decisions    to Reach Virtually Anywhere    to Work Smarter Tools that Matter
Dynamic, Living Plans ,[object Object],[object Object],[object Object],Multi-Agency Coordination
Key Challenge - Information is Scattered Law Enforcement Data Exchanges Criminal Justice,  Corrections Agencies Regional Centers of Operations Federal, Regional, Homeland Security Fire Dept,  Early Responders,  Other Disciplines Information Requirements
Enabling the Possibilities We must collect, integrate, and analyze the scattered pieces of data and information required to assemble the big picture
Modeling and Simulation Deep Thunder  – Forecasts for  Weather-Sensitive Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Networked Video - Wide Range of  potential  placements of Networked Video for Public Safety Streets, Roadways, Public Spaces Schools Effective Information Command Buses Public Safety Vehicles Personnel
IBM developed innovative camera enclosures and installations ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ Who is Who?” Recognizes the single identity who is made up of multiple records Mr. Joseph Carbella 55 Church Street New York, NY 10007 Tel#: 212-693-5312 DOB: 07/08/66 SID#: 068588345 DL#: 544 210 836 Mr. Joe Jones APT 4909 Bethesda, MD 20814 Tel#:  978-365-6631 DOB:  09/07/66 Mr. Joe Carbello 1 Bourne St Clinton MA 01510 TEL#: 978-365 - 6631 DL#:  544 210 836 DOB: 07/09/66 Mr. Joey Carbello 555 Church Ave New York, NY 10070 Tel#:  212-693-5312   DL#:  544 210 836 PPN#: 086588345 Close match Exact match
Single Sign On Role Based Personalization Customization Navigation Security Integration on the Glass Operations  Planning Incident Management Mapping People Finder Live Feeds Collaboration
Overview Overview Live chat See cameras on map Situational Awareness  and Collaboration Real-time video with captions Awareness Live video feeds
Service Discovery Services Enterprise Service Management Services SOA Foundation – Accelerator Common Enterprise Services Enabled by IBM SOA Planning &  Preparedness  Services (Virtual Agility Corp) Incident Management Services (NC4 Corp) Decision Support Services (ThoughtWeb Corp) School  Planning Services (SafePlans  Corp) 3D Digital Building Services (Archaio Corp) ISV Services Geo Spatial & Situational  Awareness  Services (ESRI Corp) Radio Connect Services (KITS Corp) Network Services (CISCO Corp) Mass Alert Notification Services (Amatra Corp) Radio & System Technologies (Motorola Corp) Service Service Service Service Service Service Service Messaging Services Service Mediation Services Service Collaboration Services (Video Conf,  Chat,  Whiteboard etc.) Service Security Services (Secure Access, TIM, TAM, Single Sign On,  DataPower) Service Service Service Service Service Service Enterprise Service Bus
Case Study: Child Abduction With Crime Information Warehouse 4 year old male abducted while he was with a babysitter and his mother was at work. The former babysitter came by and took the child claiming she had permission from the mother.  Without Crime Information Warehouse Full Court Press:  Police establish a task force and initiate investigative canvasses … the hours pass Prior to initiating a full court press the squad detective calls for assistance. The suspects id is entered in the system, which produces 7 names, 7 addresses, 3 DOB’s, & 6 SS numbers.  Investigators easily find common denominator and locate the child and the suspect.
Connecting the Dots on 9 Holdups in 4 Boroughs  - New York Times; November 12, 2006 9 robbery incidents across 4 boroughs …hold ups miles apart … a clever strategy 3 robbers; rental car,  2 chrome plated handguns, Always a mapped escape route … Faces covered with stockings and masks. Citywide patterns across boroughs were hard to detect. “We’ve had incidents where it’s taken time, more time, to identify a citywide pattern,” said Police Commissioner Raymond W. Kelly. The Last Robbery:  The men fled the CVS, an employee called 911,and an alert was sent out across the police radio.  Teams of detectives were waiting for them.  The robbers got tangled in their predictable pattern. “ They charged us with all those robberies, but they caught us with one,” Mr. Belcon said.
“… Comprehensive, highly relevant, instantaneous information… transforming the way we solve crimes…” “… Shorty…” (a nickname) Recent Summons Known Addresses  Relationships of Interest Parolees In Vicinity Suspect 1 Positive ID Suspect 2 Positive ID Arrests & Linkage to Crimes in Other Precincts Previous  Arrests Information in context, in the hands of detectives, at the scene… (a tatoo)
Operation Golden Guardian 2007 (ARNORTH & State of California EMA) Benefits ,[object Object],[object Object],[object Object],[object Object],Achieve interoperability and synchronization between 45 public agencies to include the US Army (ARNORTH) and the California State and Local Emergency Response Agencies and Command Centers.  ,[object Object],[object Object],[object Object],Project Overview Disaster Preparedness Challenge ,[object Object],[object Object],[object Object],Both ARNORTH and California participating agencies wanted a common operating picture that showed a fused common operating picture across agency lines so that agencies could see the big picture - :On one sheet of music”.  ,[object Object],[object Object],[object Object],[object Object]
Gauteng Disaster Management Center GERIS Gauteng Emergency Information Resource Services Benefits ,[object Object],[object Object],[object Object],[object Object],The Gauteng Province is exposed to an array of hazards that can threaten livelihoods and damage critical infrastructures. The Province will also be hosting the 2010 FIFA World Cup Games. ,[object Object],[object Object],[object Object],Project Overview Business Challenge South Africa ,[object Object],[object Object],[object Object],The local government needed a real time Common Operating Picture and interoperability for its command center and officers in the field to prepare for emergencies and support emergency operations ,[object Object],[object Object],[object Object],[object Object]
State of Missouri MERIS Missouri Emergency Resource Information System Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Project Overview Business Challenge United States ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices and Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Additional Information citizencorps.blogspot.com www-03.ibm.com/industries/government/doc/jsp/indseg/all/f/index.jsp?re=gihome67gov Andrew S. Levy IBM Corporate Service Corps Fellow [email_address] Reaching over  13,000  people in over  1,400  cities in over  75  countries in 12 months.

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Disaster Risk Management in the Information Age

  • 1. Disaster Risk Management in the Information Age ICT, Disaster Risk Assessment, Mitigation, and Reduction Transforming the Business of Public Safety & Security Andrew S. Levy IBM Corporate Service Corps Fellow [email_address]
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  • 5. Mitigation and Reduction Requires Training and Exercise
  • 6. With Focus on Cultural Awareness, Environment and Change
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  • 12. Key Challenge - Information is Scattered Law Enforcement Data Exchanges Criminal Justice, Corrections Agencies Regional Centers of Operations Federal, Regional, Homeland Security Fire Dept, Early Responders, Other Disciplines Information Requirements
  • 13. Enabling the Possibilities We must collect, integrate, and analyze the scattered pieces of data and information required to assemble the big picture
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  • 15. Networked Video - Wide Range of potential placements of Networked Video for Public Safety Streets, Roadways, Public Spaces Schools Effective Information Command Buses Public Safety Vehicles Personnel
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  • 17. “ Who is Who?” Recognizes the single identity who is made up of multiple records Mr. Joseph Carbella 55 Church Street New York, NY 10007 Tel#: 212-693-5312 DOB: 07/08/66 SID#: 068588345 DL#: 544 210 836 Mr. Joe Jones APT 4909 Bethesda, MD 20814 Tel#: 978-365-6631 DOB: 09/07/66 Mr. Joe Carbello 1 Bourne St Clinton MA 01510 TEL#: 978-365 - 6631 DL#: 544 210 836 DOB: 07/09/66 Mr. Joey Carbello 555 Church Ave New York, NY 10070 Tel#: 212-693-5312 DL#: 544 210 836 PPN#: 086588345 Close match Exact match
  • 18. Single Sign On Role Based Personalization Customization Navigation Security Integration on the Glass Operations Planning Incident Management Mapping People Finder Live Feeds Collaboration
  • 19. Overview Overview Live chat See cameras on map Situational Awareness and Collaboration Real-time video with captions Awareness Live video feeds
  • 20. Service Discovery Services Enterprise Service Management Services SOA Foundation – Accelerator Common Enterprise Services Enabled by IBM SOA Planning & Preparedness Services (Virtual Agility Corp) Incident Management Services (NC4 Corp) Decision Support Services (ThoughtWeb Corp) School Planning Services (SafePlans Corp) 3D Digital Building Services (Archaio Corp) ISV Services Geo Spatial & Situational Awareness Services (ESRI Corp) Radio Connect Services (KITS Corp) Network Services (CISCO Corp) Mass Alert Notification Services (Amatra Corp) Radio & System Technologies (Motorola Corp) Service Service Service Service Service Service Service Messaging Services Service Mediation Services Service Collaboration Services (Video Conf, Chat, Whiteboard etc.) Service Security Services (Secure Access, TIM, TAM, Single Sign On, DataPower) Service Service Service Service Service Service Enterprise Service Bus
  • 21. Case Study: Child Abduction With Crime Information Warehouse 4 year old male abducted while he was with a babysitter and his mother was at work. The former babysitter came by and took the child claiming she had permission from the mother. Without Crime Information Warehouse Full Court Press: Police establish a task force and initiate investigative canvasses … the hours pass Prior to initiating a full court press the squad detective calls for assistance. The suspects id is entered in the system, which produces 7 names, 7 addresses, 3 DOB’s, & 6 SS numbers. Investigators easily find common denominator and locate the child and the suspect.
  • 22. Connecting the Dots on 9 Holdups in 4 Boroughs - New York Times; November 12, 2006 9 robbery incidents across 4 boroughs …hold ups miles apart … a clever strategy 3 robbers; rental car, 2 chrome plated handguns, Always a mapped escape route … Faces covered with stockings and masks. Citywide patterns across boroughs were hard to detect. “We’ve had incidents where it’s taken time, more time, to identify a citywide pattern,” said Police Commissioner Raymond W. Kelly. The Last Robbery: The men fled the CVS, an employee called 911,and an alert was sent out across the police radio. Teams of detectives were waiting for them. The robbers got tangled in their predictable pattern. “ They charged us with all those robberies, but they caught us with one,” Mr. Belcon said.
  • 23. “… Comprehensive, highly relevant, instantaneous information… transforming the way we solve crimes…” “… Shorty…” (a nickname) Recent Summons Known Addresses Relationships of Interest Parolees In Vicinity Suspect 1 Positive ID Suspect 2 Positive ID Arrests & Linkage to Crimes in Other Precincts Previous Arrests Information in context, in the hands of detectives, at the scene… (a tatoo)
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  • 28. Additional Information citizencorps.blogspot.com www-03.ibm.com/industries/government/doc/jsp/indseg/all/f/index.jsp?re=gihome67gov Andrew S. Levy IBM Corporate Service Corps Fellow [email_address] Reaching over 13,000 people in over 1,400 cities in over 75 countries in 12 months.