Great all this new stuff, but how do I convince my management - Erwin Derksen

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At conferences you hear great new things which you want to implement however … how do you get budget approval? And why does an external consultant get things approved more easily and an internal expert has a hard time achieving this? In this session Erwin will explain how and why. How do we close the gap between “business and technique” and how do I convince my management and CEO to approve my technical project? Please join Erwin when he shares his extensive experiences and thoughts as a sr. IT Architect. This session is not about technology but gives practical recommendations to be able to execute your technical stuff”.

Technologie

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
Great all this new stuff, but how do I
CONVINCE my management?
Erwin Derksen
Architect / Consultant

Target Current
ProjectProjectProject
Project

From vision to project
Company Vision IT-Vision IT Projects Solutions &
Products
Target

Henri Ford
“If I had asked people
what they wanted, they
would have said
faster horses.”

Erwin Derksen
• HEAO-BI, Since 1999 in IT
• Only pragmatic projects
• Business & Technique
• Guidance in
‘The Next step in IT’
@erwin_derksen
#ITCAMP17

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
CONVINCING YOUR MANAGEMENT

Basic Principles
Short Visual Simple
What’s in it for your target?

Why
• Vision/
Ideology
How
• Platform
• USP’s
What
• Facts
• Win 10. O365 etc.
“People
don’t buy
what you
do, but why
you do it”
Simon Sinec TED-talk - “How great leaders inspire action”
Effective
Less
effective

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
DOCUMENTS

POWER
full
management
summary
• The essence
• MAX 2 Pages
• After the cover!

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
POLITICS

“A good idea is nothing
without adoption”

Be transparent
There will always be people who
Know Better

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
PRESENTATIONS

“most people use
PowerPoint like a drunk
uses a lamppost – for
support, rather than
illumination.”
David Ogilvy

Forget 1-7-7
A stupid rule from the past
• 1-7-7 means 1 main topic / title per slide
• Followed by 7 bullet points per slide
• Which have a maximum of 7 words each
• I wonder whether this is effective ;-)
• Because now, we only reached the 6th bullet point
• And probably you’re already tired of them
• But to enable me to read even more i will add another
VERY useful piece of text to clarify things

Storytelling
• Simple
• Unexpected move
• Concrete
• Credible
• Emotional
is better than showing facts

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
WHY DOES AN EXTERNAL SUCCEED?

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
CLOSING NOTE

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
appreciated
organization
partner

Not just
“Because we can…”…
Drive
your organization forward…

@ITCAMPRO #ITCAMP17Community Conference for IT Professionals
Many thanks to our sponsors & partners!
GOLD
SILVER
PARTNERS
PLATINUM
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Tracing the root cause of a performance issue requires a lot of patience, experience, and focus. It’s so hard that we sometimes attempt to guess by trying out tentative fixes, but that usually results in frustration, messy code, and a considerable waste of time and money. This talk explains how to correctly zoom in on a performance bottleneck using three levels of profiling: distributed tracing, metrics, and method profiling. After we learn to read the JVM profiler output as a flame graph, we explore a series of bottlenecks typical for backend systems, like connection/thread pool starvation, invisible aspects, blocking code, hot CPU methods, lock contention, and Virtual Thread pinning, and we learn to trace them even if they occur in library code you are not familiar with. Attend this talk and prepare for the performance issues that will eventually hit any successful system. About authorWith two decades of experience, Victor is a Java Champion working as a trainer for top companies in Europe. Five thousands developers in 120 companies attended his workshops, so he gets to debate every week the challenges that various projects struggle with. In return, Victor summarizes key points from these workshops in conference talks and online meetups for the European Software Crafters, the world’s largest developer community around architecture, refactoring, and testing. Discover how Victor can help you on victorrentea.ro : company training catalog, consultancy and YouTube playlists.

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Victor Rentea

Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365. But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction. Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general. See what it can do to keep your users happy and productive! In this session we will cover - Why CQD data alone is not enough to troubleshoot call problems - The importance of attributing call problems to the right call participant - What call quality analytics can do to help you quickly find, fix-, and prevent problems - Why having retrospective detailed insights matters - Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.

Why Teams call analytics are critical to your entire business

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The Good, the Bad and the Governed - Why is governance a dirty word? David O'Neill, Chief Operating Officer - APIContext Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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Passkeys: Developing APIs to enable passwordless authentication Cody Salas, Sr Developer Advocate | Solutions Architect - Yubico Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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Keynote 2: APIs in 2030: The Risk of Technological Sleepwalk Paolo Malinverno, Growth Advisor - The Business of Technology Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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In this keynote, Asanka Abeysinghe, CTO,WSO2 will explore the shift towards platformless technology ecosystems and their importance in driving digital adaptability and innovation. We will discuss strategies for leveraging decentralized architectures and integrating diverse technologies, with a focus on building resilient, flexible, and future-ready IT infrastructures. We will also highlight WSO2's roadmap, emphasizing our commitment to supporting this transformative journey with our evolving product suite.

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Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the deployment of external web forms using Jotform for Bonterra Impact Management. This solution can be customized to your organization’s needs and deployed to support the common use cases below: - Intake and consent - Assessments - Surveys - Applications - Program registration Interested in deploying web form automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

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Great all this new stuff, but how do I convince my management - Erwin Derksen

1. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals Great all this new stuff, but how do I CONVINCE my management? Erwin Derksen Architect / Consultant

2. Buna dimineata !!!

4. Wanna implement stuff???

6. Doing nothing = NOT an option

7. People get smarter…

8. Target Current ProjectProjectProject Project

9. Look Ahead! Target

10. From vision to project Company Vision IT-Vision IT Projects Solutions & Products Target

11. • Workshop • Ask questions! Current

12. Not only IT…

13. Henri Ford “If I had asked people what they wanted, they would have said faster horses.”

14. Pragmatic

15. Sell your Project

16. “Because we have the technology…”

17. Expectations…

18. Predict the results!

19. Erwin Derksen • HEAO-BI, Since 1999 in IT • Only pragmatic projects • Business & Technique • Guidance in ‘The Next step in IT’ @erwin_derksen #ITCAMP17

20. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals CONVINCING YOUR MANAGEMENT

21. PoliticsDocuments Presentations

22. Basic Principles Short Visual Simple What’s in it for your target?

23. W i d e & DEEP = Impossible

24. Start Analogue!

25. Back to the essence

26. Why • Vision/ Ideology How • Platform • USP’s What • Facts • Win 10. O365 etc. “People don’t buy what you do, but why you do it” Simon Sinec TED-talk - “How great leaders inspire action” Effective Less effective

27.

28. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals DOCUMENTS

29.

30. Lay-out White space! Structure

31. Pictures

32. Be creative

33. POWER full management summary • The essence • MAX 2 Pages • After the cover!

34. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals POLITICS

35. “A good idea is nothing without adoption”

36. HIS • Hallway • Information • System

37. Behaviour Motivation

38. Listen very Carefully

39. Resistance

40. Be transparent There will always be people who Know Better

41. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals PRESENTATIONS

42. “most people use PowerPoint like a drunk uses a lamppost – for support, rather than illumination.” David Ogilvy

43. Forget 1-7-7 A stupid rule from the past • 1-7-7 means 1 main topic / title per slide • Followed by 7 bullet points per slide • Which have a maximum of 7 words each • I wonder whether this is effective ;-) • Because now, we only reached the 6th bullet point • And probably you’re already tired of them • But to enable me to read even more i will add another VERY useful piece of text to clarify things

44.

45. Storytelling • Simple • Unexpected move • Concrete • Credible • Emotional is better than showing facts

46.

47. Neglect an ugly template

48. Simplicity

49. End ON TIME.

50. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals WHY DOES AN EXTERNAL SUCCEED?

51. Internal External The SAME…?!?

52. The force of the strange eye

53. Fresh, Neutral View

54. Be clear Say what must be said…

55. Stories Experience

56. ‘Neglect in Style’ (unwritten) rules

57. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals CLOSING NOTE

58.

59. IMAGE is the sum of everything!

60. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals appreciated organization partner

61. Not just “Because we can…”… Drive your organization forward…

62. Quality is not a coincidence

63. @ITCAMPRO #ITCAMP17Community Conference for IT Professionals Many thanks to our sponsors & partners! GOLD SILVER PARTNERS PLATINUM POWERED BY

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Great all this new stuff, but how do I convince my management - Erwin Derksen