Kaizen targeting management

1. Western Philosophy

2. If it ain’t broke, don’t fix it!

3. Kaizen Philosophy

4. Do it better
Make it better
Improve it even if it isn’t broken
If we don’t, we can’t compete with
those who do

5. What is Kaizen?

6. Small changes for the better

8. Don’t seek perfection
Start with small changes
Build over time

9. What Kaizen isn’t ...

10. It is not the end-all, be-all solution
to fix all problems
But it is a good start
It helps speed up the change
process

11. Kaizen’s 10 step process

12. Identify the problem
Identify
the
problem

13. Document the current situationI start
with this
Then I do
this
I end up
with this

14. Visualize the ideal situation
Identify
the
problem
Plan

15. Define measurement targets

16. Brainstorm solutions to the problem

17. Develop Kaizen Plan

18. Implement Kaizen Plan
Identify
the
problem
Plan
Do

19. Measure, record & compare
results to target
Identify
the
problem
Plan
Do
Check

20. When something doesn’t work as
expected ...
Take time to understand why
Root cause analysis, 5 Whys?

21. Communicate results to stakeholdersFacilitator
Report
Supervisor
Update Team
Consult
Stakeholder
UpdateTeam

22. Create short term action plan,
on-going standards, sustaining plan
Identify
the
problem
Plan
Do
Check
Act

23. Visual Control

24. Communicate to stakeholders
Document the process with
pictures to stop
misunderstanding
May be it’s own Kaizen Project

25. Empower

26. The team must be allowed to
implement changes

27. Who is involved?

28. Kaizen can be used to improve any
process
Therefore, everyone will be
involved

29. Topics for Kaizen

30. Improving customer order cycle
times
Improving the order to delivery
process in purchasing
Improving the reporting of work
hours to payroll

31. Who makes up the teams?

32. Subject matter expert
Process owner
Front-line workers
Outside novice
Facilitator

33. What in it for me?

34. May be the most difficult thing to
achieve
Team must buy in
And agree that the changes are
correct & beneficial

35. Where to start?

36. Short, simple action plans
Don’t be over ambitious
One problem at a time
Easy wins to motivate teams