Cisco General Manager presentation on Disabilities at Icon Events 5th Annual Diversity & Inclusion Seminar

1. Achieving Disability
Confidence
Jose Petisco
General Manager
Cisco Spain
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3. • Understands how disability affects every aspect of their business
• Creates a culture of inclusion & removes barriers for employees &
customers
• Makes adjustments which enable individuals to contribute
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4. • How many people with disabilities do you think there are in the
world?
 10% of the world’s population has a disability – that’s 650
million people
• How many people here has a family member or friend with a
disability?
 Based on global statistics – 1 in 3 of you will be disabled or
close to someone who is
• What % of disabilities are not even visible?
 75% of disabilities are “invisible” – your colleagues may, or
may not, choose to tell you
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5. The Best
People
Higher
Avoid
Productivity &
Government
Reduced
Penalties
Costs
Disability
Confidence
Innovative
New Product &
Opportunities Service
Offering
Outstanding
Stronger
Customer
Stakeholder
Relationships
Relationships
Satisfaction &
& Reputation
Retention
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7. AWARENESS
• Sponsorship of the 2012 Paralympic Games
• Supportive Executive Leadership Team
• Special Olympics Sponsor
• Employees with disabilities share their experiences of working at Cisco
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8. TALENT PIPELINE
• Offering summer internships to students with impairments as part of our global
internship programme - activities in France, UK & India
• “Soldier On!”
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9. SUPPORT FOR STAFF
• Website with tools and resources
• Ensuring a clear and easy process for adjustments in the workplace
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10. • Employee Resource Group – CDAN (Cisco Disability Awareness
Network)
 Established in 2007
 150+ members globally
 Divided into 4 groups – US, EMEAR, India and APAC – share best practices, but
run their own teams & projects
 Members may, or may not, have a disability – they share a passion to improve
the situation of people working with disabilities
• Goals:
 Create a culture and work environment that fosters inclusion of people with
disabilities
 Increase awareness & exposure to disability within the workplace
 Support people working at Cisco with disabilities
CDAN is closely involved in all the employee engagements activities
already shared
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11. • Disabled student mentoring programmes
• Disabled student internship schemes
• NetAcads in specialist schools
• Recruitment engagement
• Accessible technology projects
• Focus on non-visible disabilities
• Mental Health Awareness initiative
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12. • Business Taskforce on Accessible Technology (BTAT) – Cisco
is a member of BTAT – a group of senior leaders (CXO level) working to ensure
that all technology is made accessible
• Customer business cases...
• Kentucky School for the Deaf:
 Using Tandberg video communication to unite its students with other deaf
people across the country
 Virtual field trips
 Collaboration with other schools for the deaf
 Cultural exchanges, etc
• Lloyds:
 Cisco is working with Lloyds to ensure that its desktop phones are
accessible to staff with hearing impairments
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13. • Cisco Networking Academies established for people
with disabilities
• Kenya: Sign language was developed to run courses
• Cisco Italy: uses its offices to run Networking Academy
courses for disabled students
• Cisco Engineering staff in the US mentor deaf students
in Kenya via TelePresence video conferencing
• Cisco Spain: Fundacion Adecco & EFD: Volunteering
Program, Family Plan Program, II Capacities Race,
Support to institutions
• Working with local communities (i.e., mentoring
students at Reading University to support in accessing
the workplace, coaching on CV completion, interview
behaviour, etc)
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14. • Denied access to pool of talent in an environment where the
workforce is ageing rapidly
• Negative impact to employee satisfaction, attendance rates,
performance standard
• Harmful impact to company brand, customer expectations &
satisfaction
• Penalties such as fines, exposure for non-compliance in
employing quotas of people with disabilities
• EU now looking at ensuring companies produce accessible
products & services
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15. • Becoming disability confident is a long term investment, a journey
• We are making progress, but still have much to achieve
• By changing our attitude and approach to disability there are
things that we can all do, and continue to do to improve our
disability confidence
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16. Thank you.