13. Global Market
% Volume E-Commerce
UK
France
Germany
Benelux
60% 17%
E-commerce in Belgium.
14. Global Market
WHICH IS YOUR MARKET? BORDERS?
My site can be
accessed from
anywhere in the
world...
…24 hours a day…
I accept
international
credit cards...
English is the international
language...
SO…
E-commerce in Belgium.
15.
16. Global Market
10%
4%
2%
Source: Ogone
+25%
of the BE E-commerce volume
comes from foreign customers
E-commerce in Belgium.
17. E-commerce in Belgium.
Global Market
1%
4%
%
25%
of the BE consumers currently
shops online across borders
11%
of the EU consumers currently
shops online across borders
18. Global Market
Top 3 Barriers for consumers to buy across countries
1%
4%
%
1. Long delivery times
2. No delivery (also need for easy return & track& trace)
3. Uncertainty of rights
E-commerce in Belgium.
19. Global Market
Barriers for retailers to sell across countries
1%
4%
%
• Legal/tax and payment issues
• Fraud
• Delivery cost (cross border distribution costs are twice as
high as domestic ones)
25%
of Retailers sell across
the country.
E-commerce in Belgium.
22. The love for M
M-Commerce, the future
100% 200€
of BE will have 4G coverage
by the end of 2014
The Price of an advanced
Smartphone has fallen to
57%
Of Belgians bought goods
or services online in 2013
Source: Gartner/Google BE
E-commerce in Belgium.
24. The love for M
By the end of
2014 in BE…
85%
Of the population will
be online
60%
Will have an
smartphone
50%
Will have a tablet
Source: Gartner/Google BE
E-commerce in Belgium.
29. We provide the distribution and promotion of the Safeshops.be quality label
Behind the quality SafeShops.be label there is an independent certification process
E-commerce in Belgium.
About SafeShops.be
How do you recognize the SafeShops Quality Label?