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A 
lifelong 
designer-­‐turn-­‐serial 
entrepreneur, 
Patrick 
King 
is 
the 
founder 
of 
Imagine, 
an 
integrated 
marke:ng 
firm 
based 
in 
Manassas 
with 
offices 
in 
Chicago 
and 
San 
Diego. 
Their 
approach 
to 
marke:ng 
is 
known 
for 
being 
clean, 
simple 
and 
direct, 
having 
created 
such 
successful 
campaigns 
for 
Rolls 
Royce, 
Nestle 
and 
Jim 
Beam, 
and 
now 
focusing 
specifically 
A/E/C 
and 
law 
firms. 
Patrick’s 
insight 
and 
advice 
on 
marke:ng 
and 
business 
strategy 
have 
been 
published 
in 
a 
number 
of 
books, 
magazines 
and 
industry 
websites, 
including 
Inc., 
SmartCEO 
and 
others. 
He 
is 
an 
ac:ve 
member 
of 
the 
Interna:onal 
Associa:on 
of 
Visual 
Arts, 
a 
worldwide 
design 
judging 
panel; 
and 
contributes 
to 
the 
ITT 
Tech 
Program 
Advisory 
CommiTee, 
where 
he 
helps 
to 
guide 
the 
direc:on 
and 
create 
curriculum 
for 
their 
School 
of 
DraUing 
and 
Design. 
Contact: 
703 
873 
7740, 
patrick@imaginedc.net
The Single Most Important Thing 
Everything Depends On This 
Defining Thought Leadership 
And What It Means to Service Firms 
Attaining Thought Leader Status 
Tools, Timing, Content 
Building Your Plan 
So You Can Get Started Right Away 
Tips & Best Practices 
Learn From Those Who Learned The Hard Way
THE SINGLE MOST 
IMPORTANT THING 
In 
business, 
par:cularly 
in 
service 
industries, 
one 
thing 
has 
more 
ability 
to 
grow 
or 
crush 
your 
business 
than 
any 
other…
HOW TO BUILD TRUST ONLINE 
Tradi:onally, 
trust 
has 
been 
gained 
through 
reputa:on, 
experience 
and 
integrity. 
As 
someone 
gets 
to 
know 
you, 
they 
decide 
whether 
or 
not 
to 
do 
business 
with 
you. 
Doing 
this 
online 
is 
the 
same 
principle. 
The 
tools 
and 
planning, 
however, 
are 
totally 
different. 
It 
all 
comes 
down 
to 
thought 
leadership.
THOUGHT LEADERSHIP 
According to Forbes: 
A 
thought 
leader 
is 
an 
individual 
or 
firm 
that 
is 
recognized 
as 
an 
authority 
in 
a 
specialized 
field 
and 
whose 
exper:se 
is 
sought 
and 
oUen 
rewarded.* 
http://www.forbes.com/sites/russprince/2012/03/16/what-is-a-thought-leader/
SOME (PROVEN) ASSUMPTIONS 
Most 
firms 
have 
a 
wealth 
of 
experience 
and 
exper:se 
that 
isn’t 
being 
promoted 
to 
its 
poten:al. 
Service 
firms 
using 
social 
media 
and 
other 
forms 
of 
online 
marke:ng 
are 
experiencing 
significant 
growth 
over 
firms 
that 
don’t. 
Aside 
from 
price 
(ugh), 
the 
reason 
we 
choose 
to 
work 
with 
a 
service 
professional 
is 
based 
on 
our 
trust 
in 
their 
ability 
to 
do 
the 
work. 
If 
we 
learn 
more 
than 
we 
originally 
knew 
from 
someone, 
without 
having 
to 
pay 
them, 
the 
rela:onship 
already 
gains 
value.
ATTAINING THOUGHT LEADER STATUS: 
YOU’LL NEED THE RIGHT TOOLS 
Blogs 
(your 
own 
and 
those 
of 
your 
peers, 
or 
anyone 
discussing 
your 
field 
of 
exper:se). 
Social 
Media 
(there 
are 
dozens 
of 
great 
sites 
– 
and 
none 
of 
them 
are 
Facebook). 
Press 
Releases 
(typically 
underused, 
but 
online 
tools 
make 
them 
more 
valid). 
Ar:cle 
Submissions 
(on 
trade 
sites, 
these 
are 
great 
for 
further 
promo:on.
BOTH ONLINE AND OFFLINE 
STRATEGIES HAVE BENEFITS 
BENEFIT (WHAT YOU’RE LOOKING FOR) ONLINE OFFLINE 
FACE-­‐TO-­‐FACE 
INTERACTION 
IMMEDIACY 
OF 
DISTRIBUTION 
CAPTIVE 
AUDIENCE 
REACH 
SHARING 
POTENTIAL
• Magazine 
Ar:cles 
• Write 
a 
book 
• Seminars 
• Conference 
Speaking 
• Consul:ng 
Gigs 
• Lunches 
& 
Happy 
Hours
• Start 
small. 
• Prac:ce, 
prac:ce, 
prac:ce. 
• Pause 
instead 
of 
“um”. 
• Don’t 
expect 
perfec:on. 
• Know 
your 
content.
• Personal 
Informa:on 
• Speaker 
Bio 
(include 
any 
co-­‐presenters) 
• Title 
of 
presenta:on 
(cri:cal) 
• Length 
of 
presenta:on 
• Summary 
of 
presenta:on 
• Outline 
your 
presenta:on 
• Learning 
objec:ves 
of 
presenta:on/ 
benefits 
audience 
will 
receive/end 
results 
• References/tes:monials 
• Video, 
Audio 
and 
Suppor:ng 
Documents
ATTAINING THOUGHT LEADER STATUS: 
TIMING MAKES A HUGE DIFFERENCE
PRACTICES FOR GOOD TIMING 
Strike while the iron’s hot. 
Publish 
content 
when 
your 
audience 
– 
or 
peers 
– 
are 
in 
the 
heat 
of 
related 
conversa:ons. 
Be 
relevant, 
but 
not 
polarizing. 
Reduce the steps and barriers to sharing content. 
Be 
prepared 
to 
iden:fy, 
produce, 
approve 
and 
publish 
content 
in 
as 
near 
real-­‐:me 
as 
possible. 
Don’t obsess over responding to everything in an instant. 
Some 
things 
don’t 
need 
to 
be 
so 
urgent, 
and 
not 
everything 
needs 
to 
be 
created 
and 
published 
in 
real-­‐:me 
to 
be 
contextually 
relevant.
TYPES OF “GOOD CONTENT” 
Sharing 
ar:cles 
on 
social 
media 
Sharing 
infographics 
Emailing 
invites 
to 
events 
Commen:ng 
in 
forums 
Commen:ng 
on 
blogs 
Emailing 
ar:cles 
to 
clients/peers 
Wri:ng 
blog 
posts 
Wri:ng 
ar:cles 
for 
trade 
pubs 
White 
Papers 
Press 
Releases 
on 
Company 
Events 
Case 
Studies 
Website 
Content
• Ask 
yourself 
“why?” 
• Avoid 
jargon. 
• 300-­‐500 
words. 
• Build 
your 
“content 
network”: 
what 
you 
read, 
where 
you 
get 
ideas, 
etc. 
• Add 
pictures 
to 
support 
the 
text. 
• Lists 
are 
effec:ve. 
• Wrap 
it 
up 
with 
a 
ques:on. 
• Always 
run 
a 
spellcheck. 
• Adhere 
to 
a 
calendar.
*Source: Edison Research (http://www.edisonresearch.com/home/archives/2012/05/the-podcast-consumer-2012.php)
• Always 
post 
your 
content 
with 
a 
ques:on. 
• Not 
everyone 
is 
going 
to 
agree. 
• Respect 
an 
opposing 
opinion. 
• Remember, 
it’s 
your 
company’s 
reputa:on 
on 
the 
line. 
• If 
nothing 
else, 
thank 
everyone 
that 
comments 
on 
your 
content. 
• As 
your 
audience 
grows, 
find 
your 
segments.
• LinkedIn 
Insights 
• Facebook 
Insights 
• Google 
Analy:cs 
• Google 
Alerts 
• CustomScoop 
• NURTURE
1. 
Create 
value. 
2. 
Stay 
curious. 
3. 
Read 
widely 
and 
oUen. 
4. 
Blend 
concepts. 
5. 
Allocate 
:me. 
6. 
Dare 
to 
be 
different. 
7. 
Words 
alone 
are 
boring. 
Add 
pictures. 
8. 
Use 
metaphors 
to 
help 
people 
relate.
Thought Leadership for Professional Services
Thought Leadership for Professional Services

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Thought Leadership for Professional Services

  • 1.
  • 2. A lifelong designer-­‐turn-­‐serial entrepreneur, Patrick King is the founder of Imagine, an integrated marke:ng firm based in Manassas with offices in Chicago and San Diego. Their approach to marke:ng is known for being clean, simple and direct, having created such successful campaigns for Rolls Royce, Nestle and Jim Beam, and now focusing specifically A/E/C and law firms. Patrick’s insight and advice on marke:ng and business strategy have been published in a number of books, magazines and industry websites, including Inc., SmartCEO and others. He is an ac:ve member of the Interna:onal Associa:on of Visual Arts, a worldwide design judging panel; and contributes to the ITT Tech Program Advisory CommiTee, where he helps to guide the direc:on and create curriculum for their School of DraUing and Design. Contact: 703 873 7740, patrick@imaginedc.net
  • 3. The Single Most Important Thing Everything Depends On This Defining Thought Leadership And What It Means to Service Firms Attaining Thought Leader Status Tools, Timing, Content Building Your Plan So You Can Get Started Right Away Tips & Best Practices Learn From Those Who Learned The Hard Way
  • 4. THE SINGLE MOST IMPORTANT THING In business, par:cularly in service industries, one thing has more ability to grow or crush your business than any other…
  • 5.
  • 6. HOW TO BUILD TRUST ONLINE Tradi:onally, trust has been gained through reputa:on, experience and integrity. As someone gets to know you, they decide whether or not to do business with you. Doing this online is the same principle. The tools and planning, however, are totally different. It all comes down to thought leadership.
  • 7. THOUGHT LEADERSHIP According to Forbes: A thought leader is an individual or firm that is recognized as an authority in a specialized field and whose exper:se is sought and oUen rewarded.* http://www.forbes.com/sites/russprince/2012/03/16/what-is-a-thought-leader/
  • 8. SOME (PROVEN) ASSUMPTIONS Most firms have a wealth of experience and exper:se that isn’t being promoted to its poten:al. Service firms using social media and other forms of online marke:ng are experiencing significant growth over firms that don’t. Aside from price (ugh), the reason we choose to work with a service professional is based on our trust in their ability to do the work. If we learn more than we originally knew from someone, without having to pay them, the rela:onship already gains value.
  • 9. ATTAINING THOUGHT LEADER STATUS: YOU’LL NEED THE RIGHT TOOLS Blogs (your own and those of your peers, or anyone discussing your field of exper:se). Social Media (there are dozens of great sites – and none of them are Facebook). Press Releases (typically underused, but online tools make them more valid). Ar:cle Submissions (on trade sites, these are great for further promo:on.
  • 10. BOTH ONLINE AND OFFLINE STRATEGIES HAVE BENEFITS BENEFIT (WHAT YOU’RE LOOKING FOR) ONLINE OFFLINE FACE-­‐TO-­‐FACE INTERACTION IMMEDIACY OF DISTRIBUTION CAPTIVE AUDIENCE REACH SHARING POTENTIAL
  • 11. • Magazine Ar:cles • Write a book • Seminars • Conference Speaking • Consul:ng Gigs • Lunches & Happy Hours
  • 12. • Start small. • Prac:ce, prac:ce, prac:ce. • Pause instead of “um”. • Don’t expect perfec:on. • Know your content.
  • 13. • Personal Informa:on • Speaker Bio (include any co-­‐presenters) • Title of presenta:on (cri:cal) • Length of presenta:on • Summary of presenta:on • Outline your presenta:on • Learning objec:ves of presenta:on/ benefits audience will receive/end results • References/tes:monials • Video, Audio and Suppor:ng Documents
  • 14. ATTAINING THOUGHT LEADER STATUS: TIMING MAKES A HUGE DIFFERENCE
  • 15. PRACTICES FOR GOOD TIMING Strike while the iron’s hot. Publish content when your audience – or peers – are in the heat of related conversa:ons. Be relevant, but not polarizing. Reduce the steps and barriers to sharing content. Be prepared to iden:fy, produce, approve and publish content in as near real-­‐:me as possible. Don’t obsess over responding to everything in an instant. Some things don’t need to be so urgent, and not everything needs to be created and published in real-­‐:me to be contextually relevant.
  • 16. TYPES OF “GOOD CONTENT” Sharing ar:cles on social media Sharing infographics Emailing invites to events Commen:ng in forums Commen:ng on blogs Emailing ar:cles to clients/peers Wri:ng blog posts Wri:ng ar:cles for trade pubs White Papers Press Releases on Company Events Case Studies Website Content
  • 17. • Ask yourself “why?” • Avoid jargon. • 300-­‐500 words. • Build your “content network”: what you read, where you get ideas, etc. • Add pictures to support the text. • Lists are effec:ve. • Wrap it up with a ques:on. • Always run a spellcheck. • Adhere to a calendar.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. *Source: Edison Research (http://www.edisonresearch.com/home/archives/2012/05/the-podcast-consumer-2012.php)
  • 23. • Always post your content with a ques:on. • Not everyone is going to agree. • Respect an opposing opinion. • Remember, it’s your company’s reputa:on on the line. • If nothing else, thank everyone that comments on your content. • As your audience grows, find your segments.
  • 24. • LinkedIn Insights • Facebook Insights • Google Analy:cs • Google Alerts • CustomScoop • NURTURE
  • 25. 1. Create value. 2. Stay curious. 3. Read widely and oUen. 4. Blend concepts. 5. Allocate :me. 6. Dare to be different. 7. Words alone are boring. Add pictures. 8. Use metaphors to help people relate.