ISO 20000 certification is, for many, synonymous with lengthy and costly process implementation. Using a unique Process Prototyping Implementation Methodology, we'll show you that it is possible to achieve ISO 20000 certification in 18 months. This article presents an overview of this ground-breaking approach.

1. ISO 20000 Choosing the Right Implementation Process

11. www.implement iso20000 .com Process Prototype Building Document Inventory and Review Work Product Development Process Validation Process “Go Live” Training and Communication Process Building Process Implementation Process Tuning Process Prototyping Process Mapping Process Tuning M1 Orientation Meeting M2 Process Approval M4 Process Audit M3 Process Sign-Off © Process Prototyping Implementation Methodology 1064450