This document provides an overview of Software as a Service (SaaS) for HR executives. It discusses what SaaS is, current SaaS trends showing growing adoption, and benefits of SaaS such as speed, cost savings, and flexibility. The document also covers key considerations for evaluating SaaS solutions, such as functionality, security, long-term costs, and vendor capabilities. Oracle is presented as a leader in delivering cloud services with a rich history and complete portfolio. Oracle Fusion HCM is highlighted as a new SaaS application built for the cloud that can provide a role-based user experience and context-driven applications.
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1. <Insert Picture Here>
Seeing through the Clouds: A Guide to
Software as a Service (Saas) for HR Execs
Kristina Webb, HCM Solution Consultant, Human Capital
Management, Solutions, A PAC
2. "THE FOLLOWING IS INTENDED TO OUTLINE OUR
GENERAL PRODUCT DIRECTION. IT IS INTENDED
FOR INFORMATION PURPOSES ONLY, AND MAY
NOT BE INCORPORATED INTO ANY CONTRACT. IT
IS NOT A COMMITMENT TO DELIVER ANY
MATERIAL, CODE, OR FUNCTIONALITY, AND
SHOULD NOT BE RELIED UPON IN MAKING
PURCHASING DECISION. THE DEVELOPMENT,
RELEASE, AND TIMING OF ANY FEATURES OR
FUNCTIONALITY DESCRIBED FOR ORACLE'S
PRODUCTS REMAINS AT THE SOLE DISCRETION
OF ORACLE."
3. Q. Who has no absolutely
no idea what Cloud Computing
means?
5. If you’ve been using these apps
then…
You’ve been working in the Cloud
…and using Software as a Service (SaaS)
6. Agenda
• What is Cloud Computing & SaaS?
• SaaS Trends
• Why should HR be looking at SaaS?
• Things to be aware of with SaaS
• Next-Generation HR in Cloud Technology
• Wrap Up and Next Steps
7. Inside the Cloud, Oracle Makes the Rain
Oracle Infrastructure Oracle Cloud Services Oracle Public Cloud
Powers Enable Delivers Enterprise-strength
Public Clouds Private Clouds SaaS and PaaS
Management Software
Services as a Service
Hosted Platform
Applications as a Service
Hosted
Platform
Cloud Infrastructure is only one of our three cloud businesses
9. What is SaaS?
SaaS stands for “Software as a Service”
Definition (Gartner):
SaaS is software that is owned, delivered and managed
remotely by one or more providers. The provider delivers the
application based on a single set of common code and data
definitions, which is consumed in a one-to-many model by all
contracted customers anytime on a pay-for-use of as a
subscription based on use metrics.
10. Agenda
• What is Cloud Computing & SaaS?
• SaaS Trends
• Why should HR be looking at SaaS?
• Things to be aware of with SaaS
• Next-Generation HR in Cloud Technology
• Wrap Up and Next Steps
11. Impromptu Poll
How is the largest portion of your HR
applications portfolio currently deployed?
• Licensed software, on premise
• Licensed software, hosted
• SaaS, subscription hosted
• Outsourced, process and software
• Other, including in house/bespoke
12. Impromptu Poll
Any plans to move a large portion of your HR
applications portfolio to a one of these
deployment models in the next 12 months?
• Licensed software, on premise
• Licensed software, hosted
• SaaS, subscription hosted
• Outsourced, process and software
• Other, including in house/bespoke
13. SaaS Deployment Adoption:
Faster than Forecast in 2009 and
Will Continue Fast Growth
50%
Source:
CedarCrestone 2010–2011
HR Systems Survey Highlights
HR Technologies, Deployment Approaches, Value, and Metrics
13th Annual Edition
14. On Premise vs Saas Software
HRMS perspective on SaaS Movement
Mostly On-Premise
Mostly Saas
Figure 2. Source: Forrester January 12, 2011 report “Which software markets will SaaS disrupt?”
15. Remember the bigger picture…
Worker changes Manager
Performance
Worker achieves
performance metrics
Performance Mgmt
Management
Core
Short Term HR
Triggers performance
Incentives Paid record
bonus
Worker goes part-time
HR processes don’t work effectively
with siloed applications...
16. Agenda
• What is Cloud Computing & SaaS?
• SaaS Trends
• Why should HR be looking at SaaS?
• Things to be aware of with SaaS
• Next-Generation HR in Cloud Technology
• Wrap Up and Next Steps
17. Times have changed…
“There are still some executives who are waiting for
things to return to ‘normal.’ It's not going to
happen. Constant change is the new normal…the
era of optimisation, the era of disciplined expansion
is dead. Success now requires not just doing it
better, but mastering the ability to do it differently.”
Scott Anthony, Harvard Business Review, October 2009
So what does this mean for HR?
19. “We want integrated solutions. We
want appliances. We want things that
we can plug in and that work.”
– Mark Kamlet, EVP and Provost, Carnegie Mellon
University
21. Integrated User Experience
“The Analytics just make it pop, you know? The charts, the graphing, the
predictive analytics is really neat…. We just don’t have that today, so having
that kind of capability is really exciting. ” - McKesson
22. Cloud Computing Benefits
Delivers Speed, Cost and Flexibility
Source: IDC eXchange, "IT Cloud Services User Survey, pt. 2: Top Benefits & Challenges," (http://blogs.idc.com/ie/?p=210), October 2, 2008
23. Cloud Computing Benefits (HR View)
Delivers Speed, Cost and Flexibility
1. Can deliver Business Critical Initiatives quickly
• No longer tied to IT timeframes – waiting lists
• Not reliant on ‘Upgrades’ first
• Up-to-date & regularly updated functionality
• Quickly test ‘pilot programs’
•
2. Greater solution than internally possible
3. Empowering your users
• Increases worker & manager productivity
• Easy and Intuitive to use
• Available via Web on multiple devices
• Require minimal or no training
• Engaging look and feel
24. Agenda
• What is Cloud Computing & SaaS?
• SaaS Trends
• Why should HR be looking at SaaS?
• Things to be aware of with SaaS
• Next-Generation HR in Cloud Technology
• Wrap Up and Next Steps
25. Take a Pragmatic Approach to SaaS
“SaaS is simply a deployment model. This
delivery method is not one-size-fits all.
It’s important to take a pragmatic view of SaaS
in your IT landscape and understand the
potential trade-offs of SaaS versus on-
premises solutions.”
Tom Malone, “The Top 5 Myths about SaaS”,
HR Technology Magazine
Source: Malone, Tom, “The Top 5 Myths About SaaS – Software as a Service,” HR Technology, July 5, 2010
26. Does the application How secure is your
meet your business Do you have access employee/compliance
requirements? to the right data?
information?
Due Diligence
Solution flexible Are you equipped to
enough to meet future handle rapid product
Looked at long term
business needs? costs of SaaS vs. innovation?
On Premise?
27. Ask the difficult questions...
People Departments Comments Weightings
KPIs Competencies Development Plans
Goals
Readiness Potential
X
Objectives
Scorecard
Evidence
Attachments
Performance
Management
You need to be able to
Performance Mgmt
get back out what you
put in
Final Score
28. Key Considerations - SaaS Evaluation
Functionality
• How much of the solution is complete?
• Will the solution meet your business requirements without multiple partnerships for
core functions?
Access to Information
• Can you easily access your data for historical and predictive analysis?
• How many years of data are available for analysis?
Security
• What level of data security does the vendor offer at the application level?
• Are all customers’ data kept in one shared database?
Change Management
• Do you have staff available to manage and monitor one or more SaaS vendor
agreements?
• Can you manage the rapid upgrades from an IT, training, adoption, and cost
perspective?
29. Key Considerations - SaaS Evaluation
Evaluate Costs
• Long term (5 year) costs of SaaS vs. On Premise
• Moving from SaaS to On Premise (or vice versa) in the future
• Training/adoption costs of regular upgrades to software and business processes
Flexibility
• How flexible is the technology? Can business processes be customized or
personalized without IT involvement?
• Can you request number and frequency of refreshes to meet your business needs?
Vendor Capabilities
• How viable is the cloud vendor – years in business, financial status, etc
• Does the vendor have referenceable implementations? If so, do they match the scale
of your planned deployment?
• Does the cloud vendor use an open standards development platform?
• Does the solution deliver integration or partnerships?
• Can integration be supported by standard APIs?
31. Agenda
• What is Cloud Computing & SaaS?
• SaaS Trends
• Why should HR be looking at SaaS?
• Things to be aware of with SaaS
• Next-Generation HR in Cloud Technology
• Wrap Up and Next Steps
32. Oracle’s Rich History in Delivering
Cloud Services
} In On Demand business since
1999
} More than 5.5 million users
} Second-largest SaaS provider
} Enterprise-grade availability,
performance, and security
} More than 20,000 Oracle experts
around the world
} Complete portfolio of cloud
services
33. Wouldn’t It Be Great If…
Your Applications Revolved Around You?
I’m a visual person, show me charts instead of text.
Show me my team, and give me relevant
information without making me search.
We have “team members”, not “employees”. Can
the system reflect that?
I’m looking at compensation differently this year. I
need to change the process.
Help me make better decisions about my team
members, to help their careers.
35. Complete, Role-centric, User Experience
. . . With the Right Tools
What I Need
to Know
How to Get it
Done
What I Need
to Do
Who Can
Help
View
performance
& take action
36. The New Standard for Work
Role-Based User Experience
Manager Role
Line of Business Role
37. The New Standard for Work
Context-Driven Applications
Contextual
Action
Contextual
Actions
42. Diversey Upgrades to 9.1 in 6 months
with Oracle On Demand Hosting
• Upgrade from PeopleSoft HCM 8.9 in 6
months
• Deployed in 60+ countries to over 10,000
employees
• Footprint: PeopleSoft Portal, Core HR,
Recruiting, and ELM, plus Oracle HR
Analytics
• Leveraging Oracle On-Demand Solution
(Hosted)
PeopleSoft has transformed our HR
on
Live .1 operations in to a strategic, global HR
9
HCM function.”
Lori Ridgeway, Sr. Director, Global HRIS and
People Services Group
43. Wrap Up
You Have Choice - Saas, On Premise, Hybrid
• Cloud technology is here and provides great benefits
Cloud Computing is Pragmatic Approach
• SaaS is simply a deployment model
• Not one-size-fits all
Oracle – Most Complete Cloud Solutions & Services
• Fusion HCM – Built for the Cloud
44. San Francisco 2011
October 2–6, 2011
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December 6–8, 2011
Tokyo 2012
April 4–6, 2012
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