This document discusses the impact of digitalization on commercial real estate operations. It notes that global CRE investment was $341 billion in 2019, growing at 13% per year. By 2020, 40-45 million square feet of shared workspace/coworking space is expected to be added per year. The document advocates for digitalization to improve customer experience, flexibility, resilience, and sustainability in CRE operations. It provides actionable steps for facilities managers to get started with digitalization by understanding current data availability, setting targets and priorities, and implementing solutions in a phased manner.

1. Digitalization and It’s impact on
CRE Operations!

2. Global Commercial Real Estate (CRE)
Investment
US$ 341 Billion
Growing at the rate of
13% YoY *
* JLL Global Market Perspective 2019 ^report by Cushman and Wakefield
40-45 Million Sq. Ft. per
year by 2020^
Shared Economics
Co working space

4. Enablers
R E S I L I E N C Y S U S TA I N A B I L I T Y
C U S TO M E R
E X P E R I E N C E
F L E X I B I L I T Y

5. Enablers*
R E S I L I E N C Y S U S TA I N A B I L I T Y
C U S TO M E R
E X P E R I E N C E
F L E X I B I L I T Y
*Specific to Kolkata

6. Actionable Steps- Get Started Now!
K N O W W H AT YO U
D O N ’ T K N O W
Data Availability at your Sites.
How much of it is accessible, Is
the BMS working?
S E T U P TA R G E T S
SET UP PRIORITIES
Operational cost Reduction
Reduce assets Failure
P r o o f o f Va l u e ( P OV )
I M P L E M E N TAT I O N
DEFINE SCOPE
Set up Time line
Allocate budget
Scale

7. 11+ Million Sq.ft area
covered
enview.com.au
Presence in
India, Australia & U.A.E
Working with 3 of the top
10 Facility management
firms globally