It is important for organizations of all sizes to adopt to a Customer Relationship Software for end to end collaboration and improved customer service.
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Key areas covered and brief content:
What is a Small Business CRM?
How CRM can benefit your organization?
Why scalability and growth is dependent on CRM?
How should a Minimum Viable CRM look like?
Key Takeaways for MSME members:
Steps to follow for implementing a CRM
Do's and Dont's for purchasing a CRM
Myths about CRM will be busted
Features which you should watch out in a CRM
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What Is A Small Business CRM?
CRM is a tool which help you to
manage & control your sales,
interactions with prospects,
service existing customer,
many more…
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How CRM Can Benefit Your Organization?
Generate insights for better decisions.
Increase sales opportunities.
Profile customers easily.
Align sales and marketing.
Make accurate sales forecast.
Collect data fast.
Get actual data.
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Why Scalability & Growth Is Dependent On CRM?
Improve decision making
Enhance Productivity
Promote Team work
Increase customer satisfaction
Repeat sales
CRM applications have been known to increase revenue by 41% per salesperson, drive lead
conversion rates to improve over 300%, and decrease sales and marketing costs by 23%.
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Projects delivered
11000+
Super Team
At least 3x more productive
# of hours delivered
6,250,000 hours and counting
Perceived as
Innovation Outsourcing Partner,
Strategic Digital Partner
Relationship Value
$50K - $2m per annum
Project Ticket Size
$15-$100K
Lean Organization
Only 3 levels of hierarchy including top
management. Empowered team.
Proud of
85% Business comes from existing
clients
Industries served
Financial Service, Media, Publishing,
Entertainment, Retail, Health, IT Services,
Professional Services, Education & Others
Offices
40,000 square feet
Presence in
India, UK, USA, Canada, South Africa,
Mexico, Saudi Arabia, UAE, Kuwait, Singapore
Team
750+ Passionate Professionals
Globally distributed revenue
Business distribution
Tech
75%
Marketing
25%
Since
1997
Core Services
Digital Consulting, Web Apps, Mobile Apps,
Analytics, Digital Marketing, Cloud Infra
UK
25%
EU
25%
USA
25%
India
15%
Oth
10%
About Us
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1. Digital Consulting
2. Web Development
3. Mobile Development
4. Digital Marketing
5. Creative
6. Cloud Infra Management
7. Analytics
8. Testing
9. Process Outsourcing
Full Stack Digital Services