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Advocate  Marketing  with  
Influitive  AdvocateHub™  
What’s  Advocate  Marketing?  

Advocate	
  Marke-ng	
  is	
  a	
  discipline	
  that	
  puts	
  your	
  best	
  
 customers	
  at	
  the	
  center	
  of	
  your	
  marke-ng	
  and	
  sales	
  
efforts	
  –	
  where	
  they	
  can	
  sell	
  on	
  your	
  behalf.	
  Advocate	
  
   Marke-ng	
  uses	
  tools	
  and	
  best	
  prac-ces	
  that	
  are	
  
  proven	
  to	
  accelerate	
  sales	
  cycles	
  and	
  offer	
  a	
  
                  be+er	
  buyer	
  experience.	
  	
  
Why  Advocate  Marketing?  
                                             “Customers	
  trust	
  each	
  other,	
  more	
  than	
  they	
  trust	
  
                               your     
                               
                                                     brands	
  and	
  marketers.”	
  	
  
                    tely,   o  talk
           rtuna ant  t
                                                  	
   	
  –	
  Edelman	
  Trust	
  Barometer	
  
   Unfo n’t  w                              	
  
            d  o                    want
bu yers   reps.  They ers.     “Buyers	
  are	
  oEen	
  two-­‐thirds	
  of	
  the	
  way	
  through	
  
 t o  sales   our  custom                            their	
  decision-­‐making	
  process	
  before	
  they	
  even	
  
                  y
          lk  to     
 to  ta
                                                     contact	
  you.”	
  	
  

                                d a  crazy                 	
  –	
  Lori	
  Wizdo,	
  Forrester	
  Research	
  

               eem     s  kin e              	
  
    S  o  it  s eave  thos nce,  	
  
              to  l             to  ch
                                       a
                    a tions                  “Senior	
  leaders	
  consider	
  informa-on	
  from	
  peers	
  
      co  nvers huh?                                 an	
  important	
  resource	
  at	
  every	
  stage	
  of	
  buying.”	
  	
  

                             
                                                  	
   	
  –	
  SiriusDecisions	
  
                                             	
  
                                                           	
  
 
   Here’s  how  you  do  
Advocate  Marketing  with    
              
Find  advocates  &  
                                           Invite  them  to  
                                           AdvocateHub  




              beta                 sales
             tester              reference          partner



                                                          avid
                                               new      tweeter
                        NPS
                      promoter               customer
blogger
                                 media
          advisory               hound
           board
Build  ‘challenges’  to  get  
 advocates  supporting  your  
marketing  &  sales  campaigns    
Create  
  lots  of  
challenge
           s!  
    J  
Use  emails  and  
  alerts  for  high  
priority  challenges  
Fuel  activity  &  competition  with  
                  badges  &  leaderboards  




           AppExchange                     Great
             Review!                     Feedback!




 Public                     Quora
Speaker!                  Power User!                Celebrity!




              Reference                 Challenge
               Expert!                  Completed!
Watch  your  
customers  
outsell  your  
 own  sales  
   team  
Recognize  
advocates  with  
  perks  and  
   privileges  
Simplify  &  
turbo  charge  
 your  sales  
 reference  
  program  
Build  simple,  automatic  challenges  
                     
                     
                     
                     
  or  sophisticated,  multi-­stage  
             challenges  
Segment  
advocates  
 by  level,  
activity  or  
 campaign  
Track  engagement,  
  advocacy  and  
     adoption  
Pretty  cool,  huh?  J  
                     
                     
Try  it  for  Free  at    Influitive.com  
                     
       F ollow  @influitive.com  
                     
  Email  sales@influitive.com  

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Overview of Influitive's AdvocateHub

  • 1. Advocate  Marketing  with   Influitive  AdvocateHub™  
  • 2. What’s  Advocate  Marketing?   Advocate  Marke-ng  is  a  discipline  that  puts  your  best   customers  at  the  center  of  your  marke-ng  and  sales   efforts  –  where  they  can  sell  on  your  behalf.  Advocate   Marke-ng  uses  tools  and  best  prac-ces  that  are   proven  to  accelerate  sales  cycles  and  offer  a   be+er  buyer  experience.    
  • 3. Why  Advocate  Marketing?   “Customers  trust  each  other,  more  than  they  trust     your       brands  and  marketers.”     tely,   o  talk rtuna ant  t    –  Edelman  Trust  Barometer   Unfo n’t  w     d o  want bu yers   reps.  They ers.     “Buyers  are  oEen  two-­‐thirds  of  the  way  through   t o  sales   our  custom their  decision-­‐making  process  before  they  even   y lk  to     to  ta contact  you.”     d a  crazy    –  Lori  Wizdo,  Forrester  Research   eem s  kin e     S o  it  s eave  thos nce,     to  l  to  ch a a tions “Senior  leaders  consider  informa-on  from  peers   co nvers huh?   an  important  resource  at  every  stage  of  buying.”          –  SiriusDecisions      
  • 4.   Here’s  how  you  do   Advocate  Marketing  with      
  • 5. Find  advocates  &   Invite  them  to   AdvocateHub   beta sales tester reference partner avid new tweeter NPS promoter customer blogger media advisory hound board
  • 6. Build  ‘challenges’  to  get   advocates  supporting  your   marketing  &  sales  campaigns    
  • 7. Create   lots  of   challenge s!   J  
  • 8. Use  emails  and   alerts  for  high   priority  challenges  
  • 9. Fuel  activity  &  competition  with   badges  &  leaderboards   AppExchange Great Review! Feedback! Public Quora Speaker! Power User! Celebrity! Reference Challenge Expert! Completed!
  • 10. Watch  your   customers   outsell  your   own  sales   team  
  • 11. Recognize   advocates  with   perks  and   privileges  
  • 12. Simplify  &   turbo  charge   your  sales   reference   program  
  • 13. Build  simple,  automatic  challenges           or  sophisticated,  multi-­stage   challenges  
  • 14. Segment   advocates   by  level,   activity  or   campaign  
  • 15. Track  engagement,   advocacy  and   adoption  
  • 16. Pretty  cool,  huh?  J       Try  it  for  Free  at    Influitive.com     F ollow  @influitive.com     Email  sales@influitive.com