World Class Operations: IT Governance

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Create business value and meet organizational objectives through IT Governance Your Challenge Un-managed and ad hoc approaches to Governance cause: Misconceptions about business and IT goals and priorities between the various management and personnel levels. Long decision-making cycles. Conflicting guidance around prioritization. Limited scope for the management of risk process. Absent or incomplete management of portfolios – no lifecycle approach. Undocumented, incomplete knowledge and information, and no formal knowledge transfer. Delayed or accelerated project implementations. Duplicated effort and technology redundancies between departments. IT/technology focused reporting instead of business focused. Shutting IT out of key IT decisions, and increased likelihood of “shadow IT.”

Business

Module 1: Assess the current state •Identify your IT objectives.
•Assess the current state of your IT governance.
•Identify the value of your current IT governance structure.
Module 2: Design the future state After completing this section, you will understand:
•Which committees are needed in order to meet your business goals.
•How to create a committee charter, define roles and responsibilities, and set committee
agendas and meeting schedules.
Module 3: Draft and test the IT governance process for two of the five governance areas
•Identification of the inputs and outputs for governance responsibilities.
•Clear thresholds for decision making for the governance areas.
•Updated structure for governance.
Module 4: Build a communication and action plan •A rationale for the change in IT
governance structure.
•A stakeholder management plan.
•A communication plan.
•An action plan for the next steps.

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