Video and slides synchronized, mp3 and slide download available at URL http://bit.ly/1ajQT4e. Chris Swan discusses user experience for banking and financial mobile applications, architectures, and the frameworks and containers that ease the way to secure deployment into production.Filmed at qconlondon.com. Chris Swan is a strategist, architect and advisor who has spent the last 12 years working at the boundary of emerging technology and financial services. Lately he's concentrated on cloud, security and mobile technology, and the business value that can be found at the intersections of those topics. Twitter: @cpswan

1. Consumerisation –
what does it mean to a developer?
5883
Chris Swan
@cpswan

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http://www.infoq.com/presentations
/UX-mobile-consumerization

3. Presented at QCon London
www.qconlondon.com
Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide

4. Why me?

5. Agenda
• Strategy
• Consumerisation
• Users
• Containers
• Frameworks
• Desktop
• Wrap up

6. Strategy

7. Tactical
Choices
= When
Purchasing
Decisions
= Who
Implementation
Details
= What
Operational
Details
= How
blog.gardeviance.org/2012/09/whats-my-it-strategy.html

8. Why?
• To give people what they want
– Why do they want these things?
• Travel weight
• Endurance
• Collaborative experience
• Cool factor
– Don’t let this be dismissed as ‘executive jewellery’

9. Consumerisation

11. Enterprise doesn’t choose stuff
People do
Some of those people work for
Enterprise

12. Users

13. Who are the users?

14. Don’t let things get too complex
(and try not to let Conway’s law take hold)

15. User profiles
13

16. Users vs things you care about
14

17. How - Controls
15

18. Who - Ownership
16

19. What – Application Distribution
17

20. Etc.
18

21. Containers

22. Frameworks
Container
Frameworks and Containers -
Overview
20
NativeWeb Hybrid
(HTML5)

23. Why have a container?
Stuff you care about
(=== local state)
Container
Everything else
Everything else
Everything else
Everything else
Everything else

24. Containers enforce policy
Stuff you care about
Container
• Authentication
• Encryption
• Key management
• Network connectivity
• Jailbreak detection
• Remote wipe
• Etc.

25. Mobile device management (MDM)
• The device is the container
• This is how things have worked in the Enterprise
PC world for many years. So many people are
comfortable with the model.
Container

26. Mobile application management (MAM)
• The application is the container
• This is relatively new, and hence a little scary.
Container

27. MDM and MAM aren’t mutually exclusive
Container
Container

28. MAM can be multi tenant
Container
Container
ContainerContainer

29. And diverse
Container
Container
ContainerContainer
Container Container

30. And connected
Container
Container
ContainerContainer
Container Container

31. MAM vs MDM
29

32. Frameworks

33. Frameworks
Container
Frameworks and Containers –
Overview (Redux)
31
NativeWeb Hybrid
(HTML5)

34. Framework characteristics
Web Hybrid Native
Cross platform Yes Yes No
Local state
(offline capable)
Limited Yes Yes
Access camera, GPS &
accelerometers
No Yes Yes
Dev tools HTML5/CSS/JS Mostly HTML5/CSS/JS
[1]
Various (Java,
Objective C, etc.)
'Shiny'[2] Good Better Best
Performance OK OK Optimal
32
[1] NB Hybrid development still requires platform specific development effort for
each platform targeted, and should not be considered an easy/default option
[2] 'Shiny' is used to describe the look and feel of applications relative to embedded
or exemplar applications on a given platform

35. Can HTML5 ever be enough?
The YES camp The NO camp

36. Can HTML5 ever be enough?
The don’t seem to care camp

37. This is not a hybrid strategy
xkcd.com/1174/

38. There is another way

39. Commercial MAM
In house container
Frameworks and Containers – full Picture
37
NativeWeb Hybrid
(HTML5)
3rd party
apps
Mobile SDK
Web SDK
Thin client
enabled
legacy apps

40. Desktop

41. IE sucks!
• Or at least the versions that most banks and
other (large) financial services companies
have on their desktop.
• This does not encourage an HTML5
everywhere approach.

42. A Chromebook diversion
• HMTL5 mostly
• NaCl takes up the
slack
– SSH
– RDP
– Games?
• Seems like a toy?

43. Chromium to the rescue

44. Wrap up

45. Users’ why drives the
who, what, how and when
43

46. Use a container to enforce policy
Stuff you care about
(=== local state)
Container
Everything else
Everything else
Everything else
Everything else
Everything else

47. Choose frameworks to suit use cases
45
NativeWeb Hybrid
(HTML5)

48. The jury is still out
46

49. Thanks for listening
Are there any questions?

51. Watch the video with slide synchronization on
InfoQ.com!
http://www.infoq.com/presentations/UX-
mobile-consumerization