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Building Groupon’s Global
Engineering Culture
Sri Viswanath
SVP of Engineering and Operations, Groupon
InfoQ.com: News & Community Site
• 750,000 unique visitors/month
• Published in 4 languages (English, Chinese, Japanese and Brazilian
Portuguese)
• Post content from our QCon conferences
• News 15-20 / week
• Articles 3-4 / week
• Presentations (videos) 12-15 / week
• Interviews 2-3 / week
• Books 1 / month
Watch the video with slide
synchronization on InfoQ.com!
http://www.infoq.com/presentations
/groupon-culture
Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide
Presented at QCon San Francisco
www.qconsf.com
Groupon Growth
November 2008
2008
10 Employees
2010
300+ Employees
2012
10,000+ Employees
Groupon is the
leader in local commerce,
making it easy for people around the world to search
and discover great businesses at unbeatable prices.
Source: Internal data,, June 2014
WORLDWIDE
250M+ subscribers nearly 53M active customers 500+ markets
$7b+ in annual billings 600M+ deals sold nearly 12,000 global employees
Building Groupon’s
Global Engineering Culture
behavior of humans within an organization and the
meaning that people attach to those behaviors.
Includes organization's vision, values, norms, systems,
symbols, language, assumptions, beliefs, and habits.
Org culture
Megamind
GoodsHotels
Freebies iTier
Gnome
SmartDeals
Seamless
Redemption
PULL
Snap
Sidetour
Shopping Cart CRM
Team Ethos
AutonomyConnection Excellence
Principles
GEEKon Global Internal Hackathon
GEEKon Global Internal Hackathon
275+ techies from 8 countries on 5 continents spent 96 consecutive hours hacking = 106 projects
GEMs Mentoring Program
By The Numbers
7
2
26 24
Seattle New York Chicago Palo Alto
59 Official Pairs
Mentor/Mentee Retro Feedback
Quoted Highlights.
• I liked that the mentor was entirely removed from mentee’s org tree.
• I learned different philosophies and work practices. I learned a different perspective on how to manage
frustrations.
• Slightly surprised at what I was able to share and that it was so high impact. I was able to add value in places I
didn’t expect to.
• This highlighted some of the org challenges to me; I was able to help increase competency in how to
work at a company like Groupon.
• It was good to have someone who followed up with me during a change of manager.
Build a real tech ladder
Innovation & Execution
I-Tier: Serving 25 Countries and Growing
Internal “open sourcing” – Eg: Skeletor
How do you create
a true Data Driven culture?
2
6
We A/B Test ALL product features
Retrospectives
Results have been
very positive!
Groupon is no longer simply a “daily deals” merchant
but a technology company.
- GigaOm
Note: It’s a long journey
Sri@groupon.com
engineering.groupon.com
Watch the video with slide synchronization on
InfoQ.com!
http://www.infoq.com/presentations/groupon-
culture

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Groupon Engineering: Building Culture through the Experimentation MindSet