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Rebecca Wettemann
Expert Sessions
IoT
Jake Freivald
Information Builders
Nucleus Research
Incorporated
Rebecca Wettemann
+1-617-720-2000
rwettemann@nucleusresearch.com
IOT: FROM HYPE TO VALUE
ABOUT NUCLEUS RESEARCH
 Leader in measuring the value of
technology
 Leader in evidence-based ROI analysis;
more than 600 published case studies
 Founded in 2000, Boston HQ
 Primary clients: business decision makers
Registration #108024
Copyright 2018 Nucleus Research
LET’S TALK ABOUT…
 IOT promises – and reality
 The three Cs of IoT
 Currency
 Clarity
 Consumability
 Identifying value opportunities
 Looking ahead
Copyright 2018 Nucleus Research
IOT PROMISES AND REALITY
THE IOT PROMISE
 Better customer experience
 More efficient cities
 Self-correcting supply chains
 No more empty refrigerators!
Copyright 2018 Nucleus Research
THE IOT REALITY
 Smarter devices are increasing the need to
centralize, contextualize, and manage data
to improve business processes and
decision making
 Fewer than 5% of companies selling IoT-
enabled products have operationalized
device data value
 Challenges lie in currency, clarity,
consumability … and cost
Copyright 2018 Nucleus Research
THE IOT REALITY
 It’s not just about sensors and computing
at the edge
 Embedded analytics in context bring
currency, clarity, and consumability
Copyright 2018 Nucleus Research
THE THREE Cs OF IOT DATA
CLARITY
 What data is important?
 What is IoT “noise”?
 What is the data telling us?
 Embedded analytics bring decisions – and
action – to the edges because of greater
clarity.
Copyright 2018 Nucleus Research
CONSUMABILITY
 How is IoT pushed, parsed, and delivered
for meaningful decision making/process
triggers?
 Operationalized analytics systemizes the
ingestion and parsing of IoT data to deliver
it in a consumable context at the point of
consumption.
Copyright 2018 Nucleus Research
CURRENCY
 When and how often are sensors/devices
delivering data?
 Is data an absolute or a delta?
 How often is updated data needed for
process triggers / decision making?
 To build a relevant and cost-effective
currency model, we need to consider the
half life of data.
Copyright 2018 Nucleus Research
THE HALF LIFE OF DATA
The measurement of the value of business
data can be broadly defined using the
concept of half life.
Just as radioactive materials diminish at
different rates based on their characteristics,
the value of data diminishes over time. The
rate of decline in data value can be correlated
to the tempo of its use in a company’s
decision making processes.
Copyright 2018 Nucleus Research
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 5 10 15 20 25 30 35 40 45 50
Tactical
Operational
Strategic
APPLYING HALF-LIFE TO DATA QUALITY
 The average value of data quality varies significantly based on
whether that data is used to make tactical, strategic, or
operational decisions.
 The value of retaining and analyzing historical data for predictive
and future planning purposes also varies significantly based on
whether that data will be primarily used for tactical, strategic, or
operational decisions.
 Most companies will need to be tactical, strategic, and operational
in their decision making cadence at different times depending on
their product mix, product life cycle, and market conditions. This
creates a need for an information architecture that is flexible
enough to support all three cadences.
Copyright 2018 Nucleus Research
MEASURING DATA VALUE
 The difference in agility and the value of
rapid access to relevant and trusted
business data depends not on the type of
industry but on the characteristics of the
decision-making horizons required to
deliver differentiated products/services to
the market.
 The value of data diminishes based on the
cadence of decisions.
Copyright 2018 Nucleus Research
DECISION CADENCE
 Tactical - driving process changes in near-
real time
 Operational - driving changes that take
days or weeks to implement
 Strategic - driving changes that become
part of a quarterly or longer planning and
implementation process
Copyright 2018 Nucleus Research
USING THE HALF LIFE OF DATA
Copyright 2018 Nucleus Research
 To prioritize new data quality
initiatives
 To evaluate the productivity
and other impacts of
improving data quality
 To drive a consistent and
effective business case
 To manage ongoing resource
investments in data quality
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 5 10 15 20 25 30 35 40 45 50
Tactical Operational
Strategic
STRUCTURING
A BUSINESS CASE
BUSINESS CASE – KEY TIPS
 A good business case isn’t exhaustive, just structured
 A few strong benefits are better than a lot of weak ones
 Break your case process down into manageable steps
THREE STEPS TO A BUSINESS CASE
 Identify the top areas of
benefit
 Calculate costs and benefits
 Assess ROI and payback
1.Identify
2. Quantify
3. Assess
THE FIVE FACTORS THAT DRIVE VALUE
 Breadth
 Repeatability
 Risk
 Collaboration
 Knowledge
Copyright 2018 Nucleus Research 21
Breadth
The more people, applications, or channels a project touches, the
greater the potential return.
Copyright 2018 Nucleus Research 22
Repeatability
The greater the frequency of use, the greater the potential return.
Copyright 2018 Nucleus Research 23
Risk
The greater the likelihood of a project to reduce risk, the greater the
potential return.
Copyright 2018 Nucleus Research 24
Collaboration
The greater the potential of an application to support collaboration, the
greater the potential return.
Copyright 2018 Nucleus Research 25
Knowledge
The more a project has the potential to disseminate knowledge, the greater
the potential return.
Copyright 2018 Nucleus Research 26
THREE STEPS TO A BUSINESS CASE
 Identify the top areas of
benefit
 Calculate costs and benefits
 Initial and ongoing
 Software, hardware,
consulting, personnel, training
 Direct and indirect
 Assess ROI and payback
1.Identify
2. Quantify
3. Assess
THREE STEPS TO A BUSINESS CASE
 Identify the top areas of benefit
 Calculate costs and benefits
 Initial and ongoing
 Software, hardware, consulting, personnel,
training
 Direct and indirect
 Assess ROI and payback
 ROI – compare to other
investments
 Payback – excellent measure of
risk, flexibility
1.Identify
2. Quantify
3. Assess
LOOKING AHEAD
LOOKING AHEAD
 The future of IoT is in embedded analytics, not devices
 Sensors are the signals, not the nervous system
 IoT delivers most value when it is operationalized – with embedded
analytics in the network, not the core
Copyright 2018 Nucleus Research 30
WRAPUP
 Currency, clarity, consumability key to value in IoT
 It’s not the devices on the edge but intelligence throughout
 Half-life can help structure your data quality priorities
 Use breadth, repeatability as your guide
 ROI, payback are key metrics
 Additional resources at NucleusResearch.com
Copyright 2018 Nucleus Research 31
Internet of Things
32
Balancing Edge Computing with Centralization & Contextualization
Internet of Things
Smarter devices in the IoT are increasing the need to
centralize, contextualize, and manage data to improve
decisions and business processes.
Manufacturing
Sharing smart device data
can differentiate
commodity products.
Government and Smart Cities
Sensors can help central
planners decide how to best
deploy resources and regulate
requirements.
Logistics and Supply Chain
The IoT can bring an aircraft,
replacement parts, and a
skilled tech to the same place
at the same time.
Health Care
The IoT can provide data that can
predict, prevent, and help prosecute
fraud, theft, and inefficiencies that
affect patient outcomes.
Computing power at the edge drives autonomous action
closer to the device location to improve response times and
reduce traffic to the central processor
Internet of Things
In humans, this is called the reflex arc...
...the greatest strength and weakness of which is that
it doesn’t involve the brain.
Photo credit: bit.ly/2AiDXeX
Why “Centralize, Contextualize, and Manage” Data?
Parts PlanePeople
Embedded BI and Analytics
Your brain
It’s always with you, and always on.
...and you don’t need to tap into all of it at once.
You don’t need to do anything special
to interact with it.
...though you may need to focus it sometimes.
Why shouldn’t analytics be the same?
36
IoT Use Cases
37
AutoZone monitors the driving
performance of delivery
vehicles servicing local repair
shops.
The cars awaiting those parts
are typically tying up a service
bay and impacting
productivity, revenue, and
customer wait times.
IoT Use Cases
Richmond, British Columbia, has
high flood risks. Their drainage
system has water level metering
devices that alert civil engineers to
proactively manage potentially
dangerous risks.
Mexico City has a planned project to
monitor the emissions of vehicles on
the highways. Fines will be given to
vehicles with poor emission ratings
in order to manage air quality.
IoT Use Cases
Ikari manufactures IoT-
enabled pest control devices
that help food processing
facilities and food store
chains monitor pest situations
in real-time throughout their
locations.
40
IoT Use Cases: Lipari Warehouse Management
40
What is next at Lipari?
41
IoT Use Cases: Lipari Visual Warehouse Facility Analytics
41
Supply Chain Warehouse Analytics for Optimization and Performance
Real time 3D Graphic (SVG) view of a warehouse gives you the ability to visualize each location,
color coded depending on Warehouse attribute of your choice. You can define filters, drills
downs and location-based analytics on events that matter most to you.
Near Real-Time Tracking:
 Weight Placement
 Size of Cases
 Cost / Damage Prone Areas
 Hazard Items
 Movement/Number of Visits
 Cross-Contamination
 Labor
 Congestion
 Top Selling Items
Questions?
42
Use the On24 Q&A facility

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Internet of Things (IoT) Expert Session Webinar

  • 1. Rebecca Wettemann Expert Sessions IoT Jake Freivald Information Builders Nucleus Research Incorporated
  • 3. ABOUT NUCLEUS RESEARCH  Leader in measuring the value of technology  Leader in evidence-based ROI analysis; more than 600 published case studies  Founded in 2000, Boston HQ  Primary clients: business decision makers Registration #108024 Copyright 2018 Nucleus Research
  • 4. LET’S TALK ABOUT…  IOT promises – and reality  The three Cs of IoT  Currency  Clarity  Consumability  Identifying value opportunities  Looking ahead Copyright 2018 Nucleus Research
  • 6. THE IOT PROMISE  Better customer experience  More efficient cities  Self-correcting supply chains  No more empty refrigerators! Copyright 2018 Nucleus Research
  • 7. THE IOT REALITY  Smarter devices are increasing the need to centralize, contextualize, and manage data to improve business processes and decision making  Fewer than 5% of companies selling IoT- enabled products have operationalized device data value  Challenges lie in currency, clarity, consumability … and cost Copyright 2018 Nucleus Research
  • 8. THE IOT REALITY  It’s not just about sensors and computing at the edge  Embedded analytics in context bring currency, clarity, and consumability Copyright 2018 Nucleus Research
  • 9. THE THREE Cs OF IOT DATA
  • 10. CLARITY  What data is important?  What is IoT “noise”?  What is the data telling us?  Embedded analytics bring decisions – and action – to the edges because of greater clarity. Copyright 2018 Nucleus Research
  • 11. CONSUMABILITY  How is IoT pushed, parsed, and delivered for meaningful decision making/process triggers?  Operationalized analytics systemizes the ingestion and parsing of IoT data to deliver it in a consumable context at the point of consumption. Copyright 2018 Nucleus Research
  • 12. CURRENCY  When and how often are sensors/devices delivering data?  Is data an absolute or a delta?  How often is updated data needed for process triggers / decision making?  To build a relevant and cost-effective currency model, we need to consider the half life of data. Copyright 2018 Nucleus Research
  • 13. THE HALF LIFE OF DATA The measurement of the value of business data can be broadly defined using the concept of half life. Just as radioactive materials diminish at different rates based on their characteristics, the value of data diminishes over time. The rate of decline in data value can be correlated to the tempo of its use in a company’s decision making processes. Copyright 2018 Nucleus Research 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 5 10 15 20 25 30 35 40 45 50 Tactical Operational Strategic
  • 14. APPLYING HALF-LIFE TO DATA QUALITY  The average value of data quality varies significantly based on whether that data is used to make tactical, strategic, or operational decisions.  The value of retaining and analyzing historical data for predictive and future planning purposes also varies significantly based on whether that data will be primarily used for tactical, strategic, or operational decisions.  Most companies will need to be tactical, strategic, and operational in their decision making cadence at different times depending on their product mix, product life cycle, and market conditions. This creates a need for an information architecture that is flexible enough to support all three cadences. Copyright 2018 Nucleus Research
  • 15. MEASURING DATA VALUE  The difference in agility and the value of rapid access to relevant and trusted business data depends not on the type of industry but on the characteristics of the decision-making horizons required to deliver differentiated products/services to the market.  The value of data diminishes based on the cadence of decisions. Copyright 2018 Nucleus Research
  • 16. DECISION CADENCE  Tactical - driving process changes in near- real time  Operational - driving changes that take days or weeks to implement  Strategic - driving changes that become part of a quarterly or longer planning and implementation process Copyright 2018 Nucleus Research
  • 17. USING THE HALF LIFE OF DATA Copyright 2018 Nucleus Research  To prioritize new data quality initiatives  To evaluate the productivity and other impacts of improving data quality  To drive a consistent and effective business case  To manage ongoing resource investments in data quality 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 5 10 15 20 25 30 35 40 45 50 Tactical Operational Strategic
  • 19. BUSINESS CASE – KEY TIPS  A good business case isn’t exhaustive, just structured  A few strong benefits are better than a lot of weak ones  Break your case process down into manageable steps
  • 20. THREE STEPS TO A BUSINESS CASE  Identify the top areas of benefit  Calculate costs and benefits  Assess ROI and payback 1.Identify 2. Quantify 3. Assess
  • 21. THE FIVE FACTORS THAT DRIVE VALUE  Breadth  Repeatability  Risk  Collaboration  Knowledge Copyright 2018 Nucleus Research 21
  • 22. Breadth The more people, applications, or channels a project touches, the greater the potential return. Copyright 2018 Nucleus Research 22
  • 23. Repeatability The greater the frequency of use, the greater the potential return. Copyright 2018 Nucleus Research 23
  • 24. Risk The greater the likelihood of a project to reduce risk, the greater the potential return. Copyright 2018 Nucleus Research 24
  • 25. Collaboration The greater the potential of an application to support collaboration, the greater the potential return. Copyright 2018 Nucleus Research 25
  • 26. Knowledge The more a project has the potential to disseminate knowledge, the greater the potential return. Copyright 2018 Nucleus Research 26
  • 27. THREE STEPS TO A BUSINESS CASE  Identify the top areas of benefit  Calculate costs and benefits  Initial and ongoing  Software, hardware, consulting, personnel, training  Direct and indirect  Assess ROI and payback 1.Identify 2. Quantify 3. Assess
  • 28. THREE STEPS TO A BUSINESS CASE  Identify the top areas of benefit  Calculate costs and benefits  Initial and ongoing  Software, hardware, consulting, personnel, training  Direct and indirect  Assess ROI and payback  ROI – compare to other investments  Payback – excellent measure of risk, flexibility 1.Identify 2. Quantify 3. Assess
  • 30. LOOKING AHEAD  The future of IoT is in embedded analytics, not devices  Sensors are the signals, not the nervous system  IoT delivers most value when it is operationalized – with embedded analytics in the network, not the core Copyright 2018 Nucleus Research 30
  • 31. WRAPUP  Currency, clarity, consumability key to value in IoT  It’s not the devices on the edge but intelligence throughout  Half-life can help structure your data quality priorities  Use breadth, repeatability as your guide  ROI, payback are key metrics  Additional resources at NucleusResearch.com Copyright 2018 Nucleus Research 31
  • 32. Internet of Things 32 Balancing Edge Computing with Centralization & Contextualization
  • 33. Internet of Things Smarter devices in the IoT are increasing the need to centralize, contextualize, and manage data to improve decisions and business processes. Manufacturing Sharing smart device data can differentiate commodity products. Government and Smart Cities Sensors can help central planners decide how to best deploy resources and regulate requirements. Logistics and Supply Chain The IoT can bring an aircraft, replacement parts, and a skilled tech to the same place at the same time. Health Care The IoT can provide data that can predict, prevent, and help prosecute fraud, theft, and inefficiencies that affect patient outcomes.
  • 34. Computing power at the edge drives autonomous action closer to the device location to improve response times and reduce traffic to the central processor Internet of Things In humans, this is called the reflex arc... ...the greatest strength and weakness of which is that it doesn’t involve the brain. Photo credit: bit.ly/2AiDXeX
  • 35. Why “Centralize, Contextualize, and Manage” Data? Parts PlanePeople
  • 36. Embedded BI and Analytics Your brain It’s always with you, and always on. ...and you don’t need to tap into all of it at once. You don’t need to do anything special to interact with it. ...though you may need to focus it sometimes. Why shouldn’t analytics be the same? 36
  • 37. IoT Use Cases 37 AutoZone monitors the driving performance of delivery vehicles servicing local repair shops. The cars awaiting those parts are typically tying up a service bay and impacting productivity, revenue, and customer wait times.
  • 38. IoT Use Cases Richmond, British Columbia, has high flood risks. Their drainage system has water level metering devices that alert civil engineers to proactively manage potentially dangerous risks. Mexico City has a planned project to monitor the emissions of vehicles on the highways. Fines will be given to vehicles with poor emission ratings in order to manage air quality.
  • 39. IoT Use Cases Ikari manufactures IoT- enabled pest control devices that help food processing facilities and food store chains monitor pest situations in real-time throughout their locations.
  • 40. 40 IoT Use Cases: Lipari Warehouse Management 40 What is next at Lipari?
  • 41. 41 IoT Use Cases: Lipari Visual Warehouse Facility Analytics 41 Supply Chain Warehouse Analytics for Optimization and Performance Real time 3D Graphic (SVG) view of a warehouse gives you the ability to visualize each location, color coded depending on Warehouse attribute of your choice. You can define filters, drills downs and location-based analytics on events that matter most to you. Near Real-Time Tracking:  Weight Placement  Size of Cases  Cost / Damage Prone Areas  Hazard Items  Movement/Number of Visits  Cross-Contamination  Labor  Congestion  Top Selling Items