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You Ask It, We Answer It


   Jeanette Brown – Informz
  Marketing Strategy Manager
Can You Hear Me Now?

   If you can hear and see my slide, please note
   this in the question box to your right.

   If you cannot hear, please try re-dialing in,
   and let me know so I can be of assistance.
You Ask It, We Answer It


   Jeanette Brown – Informz
  Marketing Strategy Manager
About Me




           @emktg_guru
Why?
Agenda
Informz has made many
  enhancements over the past 6
months, what can we expect in the
 big picture? Any major changes?
• Improved mailing creation, review process and
  subscriber viewing experience.
  – Mobile
  – Performance
  – Template creation
Deliverability
What is a spam trap?

Seemingly legitimate email address
that receiving domains use to identify
spam messages
What is the process of getting whitelisted?
      -Explanation document

      - Deliver key information

      - Engage your audience, encourage
      them to reply to your email.
DESIGN
What is the ideal size of an email?

             30K
What is the ideal size of email blasts?
   Specifically, height and width?

     650 px wide
1000-1500px long (max)
Reduce the Length

 • General Emails
   – Keep above the fold
   – Mobile rendering – no more than 4 scrolls
 • eNewsletters
   – Utilize ‘read more’
   – Table of contents
   – Test
How do I troubleshoot formatting
issues within tables (incorrect font,
       font size displaying)?
  -Story Layouts

  - Look at the code and compare

  - Reach out to your advisor
What tips do you have for designing
  newsletters for mobile readers?
Mobile Newsletter Engagement

• Length <30 characters
• Pre-header
Insert a Pre-Header
Logo Placement
Improve Spacing, Links
Mobile Optimized
Why are there upload limits for
  images and documents?
Non-image documents: 10mb
Images: 2 mb

-Ensure images stay within the standard web
resolution of 72 dpi

-PDF documents, use compression options.
CONTENT
I need better email strategies,
   specifically my open rates
      in my campaigns.
Strategy
Ideas for Testing
  • Friendly-from
  • Personalization
  • Subject line
    –   Length
    –   Topic Base
    –   Abbreviations vs. spelling out
    –   Special Characters
  • Video
  • Timing
How should I effectively market to
  different geographical regions?
Timing
Send Time Optimization Testing
Results



   134% Lift Click Thru Rate
Do you have any creative suggestions
     on how to utilize the vCard?
• Signature for the CEO, sales executive, membership director
• Insert it as part of your template
• Text number for updates during a conference
• New board members
What are some ways to gain a Twitter
or Facebook audience, for a company
     that is new to social media?
Social Media accounts for 1 out of 4 minutes
      spent online in the United States
            according to Nielsen
Survey
Survey
Educate Them
Video
Showcase Happenings
We would like to see more students
sign up for our free membership and
      renew each year, ideas?
Welcome Campaign

                          Day 1 –          Month 1 – Focus
                         Automated        on mailed benefits
   Member Joins                           to confirm they are
                       email is sent to
                        new member          receiving them.




      Month 9 –               Month 6 –        Month 3 –
   Retention efforts          Highlight        Highlight
        begin                  benefit          benefit
Additional Ideas

 •   Testimonial videos
 •   Mentor program
 •   Survey 4x/year
 •   Targeted emails
SUBSCRIBER
MANAGEMENT
When using the iMIS integration with
 Informz, how would you integrate
            and manage
  subscribing/unsubscribing from
          multiple emails?
How can I optimize subscriber
preferences, all opt-in and opt-outs
          on one page?
ANALYTICS
How can I use the new reporting tools
    in Informz, I am getting lost in
           analysis paralysis?
ROI Tracking
Engagement
What is the best report to pull for an
event that would list all registrants -
         paid, unpaid, etc?
Let us help you!

Jeanette Brown
brown@informz.com
@emktg_guru

Informz: www.informz.com
1.888.371.1842
@informz

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You Ask It, We Answer It!

  • 1. You Ask It, We Answer It Jeanette Brown – Informz Marketing Strategy Manager
  • 2.
  • 3. Can You Hear Me Now? If you can hear and see my slide, please note this in the question box to your right. If you cannot hear, please try re-dialing in, and let me know so I can be of assistance.
  • 4. You Ask It, We Answer It Jeanette Brown – Informz Marketing Strategy Manager
  • 5.
  • 6. About Me @emktg_guru
  • 8.
  • 10. Informz has made many enhancements over the past 6 months, what can we expect in the big picture? Any major changes?
  • 11. • Improved mailing creation, review process and subscriber viewing experience. – Mobile – Performance – Template creation
  • 13. What is a spam trap? Seemingly legitimate email address that receiving domains use to identify spam messages
  • 14. What is the process of getting whitelisted? -Explanation document - Deliver key information - Engage your audience, encourage them to reply to your email.
  • 16. What is the ideal size of an email? 30K
  • 17. What is the ideal size of email blasts? Specifically, height and width? 650 px wide 1000-1500px long (max)
  • 18.
  • 19. Reduce the Length • General Emails – Keep above the fold – Mobile rendering – no more than 4 scrolls • eNewsletters – Utilize ‘read more’ – Table of contents – Test
  • 20. How do I troubleshoot formatting issues within tables (incorrect font, font size displaying)? -Story Layouts - Look at the code and compare - Reach out to your advisor
  • 21. What tips do you have for designing newsletters for mobile readers?
  • 22. Mobile Newsletter Engagement • Length <30 characters • Pre-header
  • 27. Why are there upload limits for images and documents?
  • 28. Non-image documents: 10mb Images: 2 mb -Ensure images stay within the standard web resolution of 72 dpi -PDF documents, use compression options.
  • 30. I need better email strategies, specifically my open rates in my campaigns.
  • 31.
  • 33.
  • 34. Ideas for Testing • Friendly-from • Personalization • Subject line – Length – Topic Base – Abbreviations vs. spelling out – Special Characters • Video • Timing
  • 35. How should I effectively market to different geographical regions?
  • 36.
  • 37.
  • 39.
  • 41. Results 134% Lift Click Thru Rate
  • 42. Do you have any creative suggestions on how to utilize the vCard?
  • 43. • Signature for the CEO, sales executive, membership director • Insert it as part of your template • Text number for updates during a conference • New board members
  • 44. What are some ways to gain a Twitter or Facebook audience, for a company that is new to social media?
  • 45. Social Media accounts for 1 out of 4 minutes spent online in the United States according to Nielsen
  • 49.
  • 50. Video
  • 52. We would like to see more students sign up for our free membership and renew each year, ideas?
  • 53.
  • 54. Welcome Campaign Day 1 – Month 1 – Focus Automated on mailed benefits Member Joins to confirm they are email is sent to new member receiving them. Month 9 – Month 6 – Month 3 – Retention efforts Highlight Highlight begin benefit benefit
  • 55. Additional Ideas • Testimonial videos • Mentor program • Survey 4x/year • Targeted emails
  • 57. When using the iMIS integration with Informz, how would you integrate and manage subscribing/unsubscribing from multiple emails?
  • 58. How can I optimize subscriber preferences, all opt-in and opt-outs on one page?
  • 60. How can I use the new reporting tools in Informz, I am getting lost in analysis paralysis?
  • 61.
  • 63.
  • 64.
  • 66. What is the best report to pull for an event that would list all registrants - paid, unpaid, etc?
  • 67.
  • 68.
  • 69.
  • 70. Let us help you! Jeanette Brown brown@informz.com @emktg_guru Informz: www.informz.com 1.888.371.1842 @informz